Executive Vice President, Customer and Employee Experience
“Disrupt or be disrupted” is Donna’s rallying cry. From abolishing Adobe’s annual performance reviews to dramatically expanding its family leave policy, she has set the industry agenda while making Adobe a great place to work. She leads the product, customer service, and technical support experience for all Adobe products, in addition to all aspects of human resources and the workplace. She holds a bachelor’s degree in political science from Carleton University, and her “north of the border” accent gives her away as a native of Ottawa, Canada.
If Donna were not at Adobe, she would have a home decorating show on HGTV.
In the media
11/16/17 Huffington Post — Women in Business Q&A: Donna Morris, EVP Employee and Customer Experience, Adobe
Adobe’s New Customer & Employee Experience organization
In late 2015, Donna Morris launched a new Adobe team focused on the people who make the company’s success possible: its customers and employees. At the same time that Adobe helps its customers build great experiences, Donna wants to ensure that the company builds its own great experience where customers and employees get what they need — and even more than they expect. “A team of diverse and engaged employees is the secret to serving our customers in a standout way, and I’m excited about the possibilities we have ahead,” she says.
‘The customer journey is never linear’, and it’s the customer who determines the path. Well said and written: #CX… https://t.co/69oLWqQYZR
Inspired - thank you @Oprah #GoldenGlobes2017 #Oprah
Moving... Google - Year In Search 2017 https://t.co/ad3KltaCJF via @YouTube
Proud of what we do - Adobe found and closed a gender wage gap among employees https://t.co/Q5UIsXRQE2 via… https://t.co/j0aSRrvv3S
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