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Engaging Field Services Delivery with the Adobe Engagement Platform
Track: Vertical Market Solutions
Products: Flex, LiveCycle, Acrobat, Flash
Level: Beginner
Type: Workshop
Presenter: Scott Dreier and Loni Kao
Session Description: Learn how a compelling, streamlined experience utilizing Adobe Flex, Adobe LiveCycle Document Services, Adobe Acrobat 3D, and Adobe Flash Media Server can help customer service agents in a call center and the field get the right information at the right time.
Times and Locations:
  • Tuesday, 4:15 p.m. in Zeno, 4607
  • Wednesday, 1:45 p.m. in Zeno, 4608

(Note: Session details subject to change.)


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