Adobe Partner Connection Helpdesk

Chat (English only)

Live chat agents can assist you with the following issues:

  • Using the Licensing Web Site (LWS)
  • Accessing your account
  • Resetting your password
  • Activating or unlocking your software
  • Serial number issues
  • Order status

For other inquiries, use one of our other contact methods.

If you have problems using chat or you don’t see a chat button, check that you have JavaScript and third-party cookies enabled. Consult your browser's Help for instructions.

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Contact us Monday through Friday during the following hours:

North America

6am-5pm PST
866-847-9853 - Toll Free
408-352-9229 - Toll

Latin America
(Spanish & Portuguese)

8am-5pm Local Coverage
Dial the local phone number, and press 9 after the welcome announcement.

Argentina 0-800-444-0290
Brazil 0800 8921704
Caribbean +1-206-675-6100
Chile 1230-020-0109
Colombia 01-800-5-1-80102
Costa Rica 0-800-011-0910
Mexico 001-800-249-1039
Peru 0-800-77989
All countries 1- 408-916-9610

(English, French, Italian, German, Spanish)

8am-5pm Local Coverage

(all countries in EMEA)
+44 (0)20 7365 0734
UK Toll free number
0800 783 6954
France Toll free number
0805 540 199
Germany Toll free number
0800 664 7893


8am-5pm Local Coverage

Australia 1 800615210
New Zealand 800521499
India 0008004401752
Indonesia 001803447405
Philippines 180014410441
Thailand 18004418847
Malaysia 1-300-80-0028
Singapore 8004481641
China 108007440440
HK (Toll) 30714923
TW 0800666537
Korea 080-951-0880
Rest of APAC +65 66221458

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Adobe Partner Connection Portal

The Adobe Partner Connection Portal is available to registered Adobe Partners and provides access to announcements, product pricing and licensing information, marketing and sales materials, and training.

Sign in to the Adobe Partner Connection Portal