Adobe Accessibility Conformance Report International Edition

(Based on VPAT® Version 2.4)

Product Information

Name of Product/Version: Adobe Captivate Prime – Immersive – iOS
Report Date: February 2022
Product Description: A Learning Management System (LMS) which delivers personalized learning experiences across multiple devices for enterprise-wide learning initiatives.
Contact Information: access@adobe.com
Notes: The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html.
Evaluation Methods Used: Testing Adobe [Product Name] involved extensive use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline

Included in Report

Web Content Accessibility Guidelines 2.0

Level A (Yes)

Level AA (Yes)

Level AAA (No)

Web Content Accessibility Guidelines 2.1

Level A (Yes)

Level AA (Yes)

Level AAA (No)

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018

(Yes)

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V3.1.1 (2019-11)

(Yes)

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criterion.
Does Not Support: The majority of product functionality does not meet the criterion.
Not Applicable: The criterion is not relevant to the product.
Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.x Report

Documents conformance with:

EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Notes:

Guideline 1.1 Text Alternatives:

Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

9.1.1.1 (Web)
10.1.1.1 (Non-web document)
11.1.1.1.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: The product provides sufficient text alternatives for most images. Exceptions include:

Some meaningful images have text alternatives that do not appropriately describe the image, such as the profile pictures on the homepage.

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria

Conformance Level

Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

9.1.2.1 (Web)
10.1.2.1 (Non-web document)
11.1.2.1.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: The product does not contain prerecorded audio-only or video-only media.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

9.1.2.2 (Web)
10.1.2.2 (Non-web document)
11.1.2.2 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: The product does not contain prerecorded synchronized media.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria
9.1.2.3 (Web)
10.1.2.3 (Non-web document)
11.1.2.3.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: The product does not contain prerecorded video content that would require audio description or a media alternative.

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

9.1.2.4 (Web)
10.1.2.4 (Non-web document)
11.1.2.4 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: The product does not contain live synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

9.1.2.5 (Web)
10.1.2.5 (Non-web document)
11.1.2.5 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: The product does not contain prerecorded video content that would require audio description.

Guideline 1.3 Adaptable:

Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Criteria

Conformance Level

Remarks and Explanations

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria
9.1.3.1 (Web)
10.1.3.1 (Non-web document)
11.1.3.1.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Does Not Support

Web: Some structure and relationship information, such as the main navigation, is provided through element semantics. However, most structure and relationship information is not provided programmatically or in text, such as:

There are heading levels that do not accurately communicate the correct heading structure.

Various headings throughout the site are visually implied but lack heading markup.

There is important live content that dynamically changes, without page reload, and is not indicated to screen reader users.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

9.1.3.2 (Web)
10.1.3.2 (Non-web document)
11.1.3.2.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Does Not Support

Web: Some content, such as navigating the homepage, the sequence is meaningful. However, the product does not present most content in a meaningful sequence, such as:

Navigating to another page, the reading order does not start at the beginning of the page.

There is content on the courses page that does not match the visual reading order.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

9.1.3.3 (Web)
10.1.3.3 (Non-web document)
11.1.3.3 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: Instructions do not rely solely on sensory characteristics.

1.3.4 Orientation (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

9.1.3.4 (Web)
10.1.3.4 (Non-web document)
11.1.3.4 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: Content does not restrict its view and operation to a single display orientation.

1.3.5 Identify Input Purpose (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

9.1.3.5 (Web)
10.1.3.5 (Non-web document)
11.1.3.5.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The product does not contain input fields that collect information about the user.

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria

Conformance Level

Remarks and Explanations

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

9.1.4.1 (Web)
10.1.4.1 (Non-web document)
11.1.4.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
2.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: Most functions of the product do not convey information through color alone. Exceptions include:

The options listed under Tags, Skills, Type, Status, Formats, and Duration use color as the only visual means to convey selection.

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

9.1.4.2 (Web)
10.1.4.2 (Non-web document)
11.1.4.2 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: The product does not contain audio that plays automatically.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

9.1.4.3 (Web)
10.1.4.3 (Non-web document)
11.1.4.3 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Does Not Support

Web: Most text does not meet minimum contrast requirements. Examples include:

Various shades of gray text on gray or white background.

Green text against a white background.

Yellow text against a white background.

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

9.1.4.4 (Web)
10.1.4.4 (Non-web document)
11.1.4.4.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: The product allows Safari browser to resize text up to 200 percent without loss of content or functionality.

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

9.1.4.5 (Web)
10.1.4.5 (Non-web document)
11.1.4.5.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: The product uses text instead of images of text.

1.4.10 Reflow (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

9.1.4.10 (Web)
10.1.4.10 (Non-web document)
11.1.4.10 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: At the required width of 320 CSS pixels, most content is presented without loss of information or functionality, and without requiring scrolling in two dimensions. Exceptions include:

There is content that is not fully displayed in portrait mode and uses ellipsis in place of content.

1.4.11 Non-text Contrast (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

9.1.4.11 (Web)
10.1.4.11 (Non-web document)
11.1.4.11 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Does not support

Web: There are non-text elements that do not meet the minimum contrast requirements. Examples include:

The grey checkmark and grey progress bar do not provide sufficient contrast against the white background.

1.4.12 Text Spacing (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

9.1.4.12 (Web)
10.1.4.12 (Non-web document)
11.1.4.12 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The product supports the required text style properties without loss of content or functionality.

1.4.13 Content on Hover or Focus (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

9.1.4.13 (Web)
10.1.4.13 (Non-web document)
11.1.4.13 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: When content is triggered by hover or focus, it becomes visible and then hidden in a manner which meets this criterion.

Guideline 2.1 Keyboard Accessible:

Make all functionality available from a keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

9.2.1.1 (Web)
10.2.1.1 (Non-web document)
11.2.1.1.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: Most product functionality can be operated through a keyboard interface. Exceptions include:

Some controls are not focusable, such as the scroll to top button.

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

9.2.1.2 (Web)
10.2.1.2 (Non-web document)
11.2.1.2 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: Most product functionality can be navigated freely. Exceptions include:

There are instances where the user is unable to navigate pass the Sort button after activating Enrolled Training on the catalogs page.

2.1.4 Character Key Shortcuts (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

9.2.1.4 (Web)
10.2.1.4 (Non-web document)
11.2.1.4.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The product does not include keyboard traps.

Guideline 2.2 Enough Time:

Provide users enough time to read and use content.

Criteria

Conformance Level

Remarks and Explanations

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

9.2.2.1 (Web)
10.2.2.1 (Non-web document)
11.2.2.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)

504.2 (Authoring Tool)

602.3 (Support Docs)

Web: Supports

Web: The product does not include time limits.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

9.2.2.2 (Web)
10.2.2.2 (Non-web document)
11.2.2.2 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: Most moving, blinking, scrolling, and auto-updating information can be paused, stopped or hidden by the user. Exceptions include:

The carousel on the homepage lacks controls to pause, stop, or hide the content.

Guideline 2.3 Seizures:

Do not design content in a way that is known to cause seizures.

Criteria

Conformance Level

Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
EN 301 549 Criteria

9.2.3.1 (Web)
10.2.3.1 (Non-web document)
11.2.3.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports (Not Applicable)

Web: The product does not contain flashing content.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are.

Criteria

Conformance Level

Remarks and Explanations

2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria

9.2.4.1 (Web)
10.2.4.1 (Non-web document) – Does not apply
11.2.4.1 (Open Functionality Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: The product provides skip links to bypass repeated blocks, such as “main content”.

2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 Criteria

9.2.4.2 (Web)
10.2.4.2 (Non-web document)
11.2.4.2 (Open Functionality Software) - Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: The titles of pages describe their purpose.

2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria

9.2.4.3 (Web)
10.2.4.3 (Non-web document)
11.2.4.3 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: Most components receive focus in a meaningful order. Exceptions include:

When the menu is expanded, it is possible for the user to navigate to the content behind the expanded menu.

After activating List view for the leader board, focus is shifted away from the content and back to one of the cards listed under My Learning List

Focus does not move to the search results in the combo box after inputting text.

2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
EN 301 549 Criteria

9.2.4.4 (Web)
10.2.4.4 (Non-web document)
11.2.4.4 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: The purpose of links in the product can be determined from the link text alone or from the programmatic context of the link.

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.4.5 (Web)
10.2.4.5 (Non-web document) – Does not apply
11.2.4.5 (Open Functionality Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: Users can locate web pages in the product through navigation elements including a primary site navigation, site footer navigation, and section navigations, as well as through site search.

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.4.6 (Web)
10.2.4.6 (Non-web document)
11.2.4.6 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: Most headings and labels are descriptive, such as the headings on the homepage. Exceptions include:

The button labels for Continue and Explore are used multiple times on the same page and lack context.

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.4.7 (Web)
10.2.4.7 (Non-web document)
11.2.4.7 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: Most focusable elements have a visible keyboard focus indicator. Exceptions include:

There is no visual indication when navigating through the content in the Filter options for Clear and Apply buttons.

Guideline 2.5 Input Modalities:

Make it easier for users to operate functionality through various inputs beyond keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.5.1 Pointer Gestures (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

9.2.5.1 (Web)
10.2.5.1 (Non-web document)
11.2.5.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The product does not rely on multipoint or path-based gestures.

2.5.2 Pointer Cancellation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

9.2.5.2 (Web)
10.2.5.2 (Non-web document)
11.2.5.2 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: Product functions that use a single pointer are completed when the user releases the pointer and allow the user to cancel the pointer action before completing the pointer click.

2.5.3 Label in Name (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

9.2.5.3 (Web)
10.2.5.3 (Non-web document)
11.2.5.3.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: The accessible names of controls, such as Continue, Customer Case, Learn More, and Search, contain the text of their visible labels.

2.5.4 Motion Actuation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

9.2.5.4 (Web)
10.2.5.4 (Non-web document)
11.2.5.4 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The product does not have functionality operated by device motion or user motion.

Guideline 3.1 Readable:

Make text content readable and understandable.

Criteria

Conformance Level

Remarks and Explanations

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

9.3.1.1 (Web)
10.3.1.1 (Non-web document)
11.3.1.1.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: The language is programmatically determinable within the product.

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

9.3.1.2 (Web)
10.3.1.2 (Non-web document)
11.3.1.2 (Open Functionality Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: Content is only presented in one language at a time.

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways.

Criteria

Conformance Level

Remarks and Explanations

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

9.3.2.1 (Web)
10.3.2.1 (Non-web document)
11.3.2.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: Components do not initiate a change of context when focused.

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

9.3.2.2 (Web)
10.3.2.2 (Non-web document)
11.3.2.2 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: Changes of context do not occur automatically on user input.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

9.3.2.3 (Web)
10.3.2.3 (Non-web document) – Does not apply
11.3.2.3 (Open Functionality Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: When navigational mechanisms are repeated in the product, such as the navigational menu, they occur in a consistent relative order.

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

9.3.2.4 (Web)
10.3.2.4 (Non-web document) – Does not apply
11.3.2.4 (Open Functionality Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: Components with the same functionality, such as navigational menu, notifications, and search, are identified consistently.

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes.

Criteria

Conformance Level

Remarks and Explanations

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

9.3.3.1 (Web)
10.3.3.1 (Non-web document)
11.3.3.1.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: The product does not detect input errors.

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

9.3.3.2 (Web)
10.3.3.2 (Non-web document)
11.3.3.2 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: Most components with the same functionality are identified consistently. Exceptions include:

The number of search results is not listed on the results page.

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

9.3.3.3 (Web)
10.3.3.3 (Non-web document)
11.3.3.3 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: The product does not detect input errors that are displayed to users.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

9.3.3.4 (Web)
10.3.3.4 (Non-web document)
11.3.3.4 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: The product does not process legal commitments or financial transactions.

Guideline 4.1 Compatible:

Maximize compatibility with current and future user agents, including assistive technologies.

Criteria

Conformance Level

Remarks and Explanations

4.1.1 Parsing (Level A)

Also applies to:

EN 301 549 Criteria

9.4.1.1 (Web)
10.4.1.1 (Non-web document)
11.4.1.1.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: Elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

9.4.1.2 (Web)
10.4.1.2 (Non-web document)
11.4.1.2.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Does Not Support

Web: User interface components in some product functions do not provide programmatic name or role information. Examples include:

There are controls that act as tab elements and do not state their proper role or current selected state information

4.1.3 Status Messages (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

9.4.1.3 (Web)
10.4.1.3 (Non-web document)
11.4.1.3 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Web: The product does not contain status messages.

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes: This table documents instances of equivalent facilitation or instances of functions not addressed by technical requirements. Responses which cite technical requirements are informative only.

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

Web: Partially Supports

Web:

As noted in 1.1.1 Non-text Content, the product does not provide sufficient text alternatives for some images

As noted in 1.3.1 Info and Relationships, the product has heading levels that do not accurately communicate the correct heading structure, various headings throughout the site are visually implied, and live content that dynamically changes is not indicated to screen reader users.

As noted in 1.3.2 Meaningful Sequence, the focus order on some pages is not in a logical order.

As noted in 2.1.1 Keyboard, some controls are not focusable.

As noted in 2.1.2 No Keyboard Trap, there are instances where the user is unable to navigate pass content.

As noted in 2.2.2 Pause, Stop, Hide, the carousel on the homepage lacks controls to pause, stop, or hide the content.

As noted in 2.4.3 Focus Order, the focus order on some pages is not in a logical order.

As noted in 3.3.2 Labels and Instructions, the number of search results is not listed on the results page.

As noted in 4.1.2 Name, Role, Value, the product has controls that act as tab elements and do not state their proper role or current selected state information.

302.2 With Limited Vision

Web: Partially Supports

Web:

As noted in 1.4.3 Contrast (Minimum), some text does not have sufficient contrast.

As noted in 1.4.10 Reflow, the product has content that is not fully displayed in portrait mode.

As noted in 1.4.11 Non-text Contrast, some non-text elements do not have sufficient contrast.

302.3 Without Perception of Color

Web: Partially Supports

Web:

As noted in 1.4.1 Use of Color, the product has elements that use color as the only visual means to convey selection.

302.4 Without Hearing

Web: Supports

Web: The product does not require the use of hearing.

302.5 With Limited Hearing

Web: Supports

Web: The product does not require the use of limited hearing.

302.6 Without Speech

Web: Supports

Web: The product does not require the use of speech.

302.7 With Limited Manipulation

Web: Partially Supports

Web:

As noted in 2.1.1 Keyboard, some controls are not focusable.

As noted in 2.1.2 No Keyboard Trap, the product has instances where the user is unable to navigate past content.

As noted in 2.4.3 Focus Order, when the menu is expanded, it is possible for the user to navigate to the content behind the expanded menu.

As noted in 2.4.7 Focus Visible, there is no visual indication when navigating through the content in the Filter options for Clear and Apply buttons.

302.8 With Limited Reach and Strength

Web: Supports

Web: The product is functional with limited reach and strength.

302.9 With Limited Language, Cognitive, and Learning Abilities

Web: Supports

Web: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform.

Chapter 4: Hardware

Notes: Not Applicable.

Chapter 5: Software

Notes: Not Applicable

Chapter 6: Support Documentation and Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

EN 301 549 Report

Notes:

Chapter 4: Functional Performance Statements (FPS)

Notes:

Criteria

Conformance Level

Remarks and Explanations

4.2.1 Usage without vision

Web: Partially Supports

Web:

As noted in 1.1.1 Non-text Content, the product does not provide sufficient text alternatives for some images.

As noted in 1.3.1 Info and Relationships, the product has heading levels that do not accurately communicate the correct heading structure, various headings throughout the site are visually implied, and live content that dynamically changes is not indicated to screen reader users.

As noted in 1.3.2 Meaningful Sequence, the focus order on some pages is not in a logical order.

As noted in 2.1.1 Keyboard, some controls are not focusable.

As noted in 2.2.2 Pause, Stop, Hide, the carousel on the homepage lacks controls to pause, stop, or hide the content.

As noted in 2.4.3 Focus Order, the focus order on some pages is not in a logical order.

As noted in 3.3.2 Labels and Instructions, the number of search results are not listed on the results page.

As noted in 4.1.2 Name, Role, Value, the product has controls that act as tab elements and do not state their proper role or current selected state information.

4.2.2 Usage with limited vision

Web: Partially Supports

Web:

As noted in 1.4.3 Contrast (Minimum), some text does not have sufficient contrast.

As noted in 1.4.10 Reflow, the product has content that is not fully displayed in portrait mode.

As noted in 1.4.11 Non-text Contrast, some non-text elements do not have sufficient contrast.

4.2.3 Usage without perception of colour

Web: Partially Supports

Web:

As noted in 1.4.1 Use of Color, the product has elements that use color as the only visual means to convey selection.

4.2.4 Usage without hearing

Web: Supports

Web: The product does not require the use of hearing.

4.2.5 Usage with limited hearing

Web: Supports

Web: The product does not require the use of limited hearing.

4.2.6 Usage with no or limited vocal capability

Web: Supports

Web: The product does not require the use of speech.

4.2.7 Usage with limited manipulation or strength

Web: Partially Supports

Web:

As noted in 2.1.1 Keyboard, some controls are not focusable.

As noted in 2.1.2 No Keyboard Trap, the product has instances where the user is unable to navigate pass content.

As noted in 2.4.3 Focus Order, when the menu is expanded, it is possible for the user to navigate to the content behind the expanded menu.

As noted in 2.4.7 Focus Visible, there is no visual indication when navigating through the content in the Filter options for Clear and Apply buttons.

4.2.8 Usage with limited reach

Web: Supports

Web: The product is functional with limited reach.

4.2.9 Minimize photosensitive seizure triggers

Web: Supports

Web: The product does not contain flashing content.

4.2.10 Usage with limited cognition, language or learning

Web: Supports

4.2.11 Privacy

Web:

Authored Content (Type): Authors can create content which maintains user privacy when accessibility features are used.

Chapter 5: Generic Requirements

Notes:

Criteria

Conformance Level

Remarks and Explanations

5.1 Closed functionality

Not Applicable

5.1.2.2-5.1.7 are not applicable for this product, which has no closed functionality.

5.2 Activation of accessibility features

Not Applicable

The product does not have specific documented accessibility features. The product instead relies upon platform accessibility features.

5.3 Biometrics

Not Applicable

The product does not use biological characteristics for user identification or for control of the product.

5.4 Preservation of accessibility information during conversion

Not Applicable

The product does not convert content.

5.5.1 Means of operation

Not Applicable

The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate.

5.5.2 Operable parts discernibility

Supports

The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision.

5.6.1 Tactile or auditory status

Not Applicable

The product does not have locking or toggle controls.

5.6.2 Visual status

Not Applicable

The product does not have locking or toggle controls.

5.7 Key repeat

Not Applicable

The product relies on platform software to turn off or adjust key repeat.

5.8 Double-strike key acceptance

Not Applicable

The product does not provide a keyboard or keypad.

5.9 Simultaneous user actions

Supports

The product relies on platform software features, such as Sticky Keys, to ensure simultaneous user actions are not required.

Chapter 6: ICT with Two-Way Voice Communication

Notes: Not Applicable

Chapter 7: ICT with Video Capabilities

Notes: Not Applicable

Chapter 8: Hardware

Notes: Not Applicable

Chapter 9: Web

Notes: See WCAG 2.x section

Chapter 10: Non-Web Documents

Notes: Not Applicable

Chapter 11: Software

Notes: Not Applicable

Chapter 12: Documentation and Support Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not Applicable

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