Adobe Accessibility Conformance Report

(Based on VPAT® Version 2.4)

Product Information

Name of Product/Version: Creative Cloud Application 5.7.1.1 for macOS
Report Date: Jun 2022
Product Description: The Creative Cloud Desktop application 5.7.1.1 enables users to install, update and launch applications, manage Adobe fonts and search for assets and content. Users can also manage their Creative Cloud libraries and. Cloud documents and they can access learn content on Discover tab or access Plugins, Stock free collections on Marketplace.
Contact information: access@adobe.com
Notes: The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html.
Evaluation Methods Used: Testing Adobe Creative Cloud Application involved extensive use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline

Included in Report

Web Content Accessibility Guidelines 2.0

Level A: Yes
Level AA: Yes
Level AAA: No

Web Content Accessibility Guidelines 2.1

Level A: Yes
Level AA: Yes
Level AAA: No

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018

Yes

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V3.1.1 (2019-11)

Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criterion.
Does Not Support: The majority of product functionality does not meet the criterion.
Not Applicable: The criterion is not relevant to the product.
Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.x Report

All WCAG sections also document conformance with:

EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Guideline 1.1 Text Alternatives:

Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria

9.1.1.1 (Web)
10.1.1.1 (Non-web document)
11.1.1.1.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product provides text alternatives for images, such as providing alternative text for linked images.

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria

Conformance Level

Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

9.1.2.1 (Web)
10.1.2.1 (Non-web document)
11.1.2.1.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not contain prerecorded audio-only or video-only media.

1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

9.1.2.2 (Web)
10.1.2.2 (Non-web document)
11.1.2.2 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Does Not Support

Software: Captions are not provided in videos. For example, no captions are provided in the videos on the Discover tab.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

9.1.2.3 (Web)
10.1.2.3 (Non-web document)
11.1.2.3.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Does Not Support

Software: The product does not provide audio description or a transcript for video. For example, no audio descriptions or media alternatives are provided for the videos on the Discover tab.

1.2.4 Captions (Live) (Level AA)
Also applies to:
EN 301 549 Criteria

9.1.2.4 (Web)
10.1.2.4 (Non-web document)
11.1.2.4 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not contain live synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
EN 301 549 Criteria

9.1.2.5 (Web)
10.1.2.5 (Non-web document)
11.1.2.5 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Does Not Support

Software: The product does not provide audio description for video. For example, no audio descriptions are provided for the videos on the Discover tab.

Guideline 1.3 Adaptable:

Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Criteria

Conformance Level

Remarks and Explanations

1.3.1 Info and Relationships (Level A)
Also applies to:
EN 301 549 Criteria

9.1.3.1 (Web)
10.1.3.1 (Non-web document)
11.1.3.1.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Partially Supports

Software: Most visual structure and relationship information, such as most section headings, is provided through element semantics. Exceptions include:

Some headings are not in hierarchal order.

In some areas, heading elements are erroneously used.

Some form control groups, such as radio groups, are not properly labeled.

Some headings are implicit and do not have explicit markup.

1.3.2 Meaningful Sequence (Level A)
Also applies to:
EN 301 549 Criteria

9.1.3.2 (Web)
10.1.3.2 (Non-web document)
11.1.3.2.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product presents content in a meaningful sequence.

1.3.3 Sensory Characteristics (Level A)
Also applies to:
EN 301 549 Criteria

9.1.3.3 (Web)
10.1.3.3 (Non-web document)
11.1.3.3 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: Instructions do not rely solely on sensory characteristics.

1.3.4 Orientation (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

9.1.3.4 (Web)
10.1.3.4 (Non-web document)
11.1.3.4 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: Content does not restrict its view and operation to a single display orientation.

1.3.5 Identify Input Purpose (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

9.1.3.5 (Web)
10.1.3.5 (Non-web document)
11.1.3.5 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product’s technology does not have support for programmatic identification of input purpose.

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria

Conformance Level

Remarks and Explanations

1.4.1 Use of Color (Level A)
Also applies to:
EN 301 549 Criteria

9.1.4.1 (Web)
10.1.4.1 (Non-web document)
11.1.4.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not convey information through color alone.

1.4.2 Audio Control (Level A)
Also applies to:
EN 301 549 Criteria

9.1.4.2 (Web)
10.1.4.2 (Non-web document)
11.1.4.2 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not contain audio that plays automatically.

1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
EN 301 549 Criteria

9.1.4.3 (Web)
10.1.4.3 (Non-web document)
11.1.4.3 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Partially Supports

Software: Most text meets minimum contrast requirements. Exceptions include:

Some headings have insufficient color contrast.

On the Discover tab, green text against white background has insufficient color contrast.

1.4.4 Resize text (Level AA)
Also applies to:
EN 301 549 Criteria

9.1.4.4 (Web)
10.1.4.4 (Non-web document)
11.1.4.4.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Does Not Support

Software: The product does not provide its own text resizing function. When text is resized using operating system display scaling, content and functionality is lost in most product functions. Examples include:

In most modules, whenever the user opts to increase the text size up to 200% using the “Make text size bigger” feature, the application does not respond to the new text size and, instead, remains the same size.

1.4.5 Images of Text (Level AA)
Also applies to:
EN 301 549 Criteria

9.1.4.5 (Web)
10.1.4.5 (Non-web document)
11.1.4.5.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product uses text instead of images of text.

1.4.10 Reflow (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

9.1.4.10 (Web)
10.1.4.10 (Non-web document)
11.1.4.10.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: At the required width of 320 CSS pixels, content is presented without loss of information or functionality, and without requiring scrolling in two dimensions.

1.4.11 Non-text Contrast (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

9.1.4.11 (Web)
10.1.4.11 (Non-web document)
11.1.4.11 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Partially Supports

Software: Most meaningful non-text content elements, such as most meaningful graphics and user interface components, have sufficient contrast. Exceptions include:

Some user interface components in the selected state have insufficient color contrast.

Some buttons, such as clear search, and meaningful graphics, such as ratings stars, have insufficient color contrast.

1.4.12 Text Spacing (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

9.1.4.12 (Web)
10.1.4.12 (Non-web document)
11.1.4.12 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product is not implemented using markup languages.

1.4.13 Content on Hover or Focus (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

9.1.4.13 (Web)
10.1.4.13 (Non-web document)
11.1.4.13 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: When content is triggered by hover or focus, it becomes visible and then hidden in a manner which meets this criterion.

Guideline 2.1 Keyboard Accessible:

Make all functionality available from a keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.1.1 Keyboard (Level A)
Also applies to:
EN 301 549 Criteria

9.2.1.1 (Web)
10.2.1.1 (Non-web document)
11.2.1.1.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Partially Supports

Software: Most product functionality can be operated through a keyboard interface. Exceptions include:

Text cannot be selected, copied, or pasted using standard shortcuts.

Keyboard shortcuts do not function for navigating between application panes.

On the Fonts tab, expandable buttons do not receive keyboard focus.

Focus is lost when deactivating an accordion button on the Fonts tab.

Some inactive elements receive keyboard focus.

Some list items within list boxes cannot be accessed using the keyboard.

2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria

9.2.1.2 (Web)
10.2.1.2 (Non-web document)
11.2.1.2 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Partially Supports

Software: Exceptions include:

On the Files tab, focus is trapped on the “Create New” button.

2.1.4 Character Key Shortcuts (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

9.2.1.4 (Web)
10.2.1.4 (Non-web document)
11.2.1.4.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product does not provide character key shortcuts.

Guideline 2.2 Enough Time:

Provide users enough time to read and use content.

Criteria

Conformance Level

Remarks and Explanations

2.2.1 Timing Adjustable (Level A)
Also applies to:
EN 301 549 Criteria

9.2.2.1 (Web)
10.2.2.1 (Non-web document)
11.2.2.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not include time limits.

2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria

9.2.2.2 (Web)
10.2.2.2 (Non-web document)
11.2.2.2 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Partially Supports

Software: Exceptions include:

There is no method for the user to pause, stop, or hide dynamic updates within the carousel component.

Guideline 2.3 Seizures:

Do not design content in a way that is known to cause seizures.

Criteria

Conformance Level

Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
EN 301 549 Criteria

9.2.3.1 (Web)
10.2.3.1 (Non-web document)
11.2.3.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not contain flashing content.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are.

Criteria

Conformance Level

Remarks and Explanations

2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria

9.2.4.1 (Web)
10.2.4.1 (Non-web document) – Does not apply
11.2.4.1 (Open Functionality Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Software: This criterion does not apply to non-web software.

2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 Criteria

9.2.4.2 (Web)
10.2.4.2 (Non-web document)
11.2.4.2 (Open Functionality Software) - Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The title of the software describes its purpose.

2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria

9.2.4.3 (Web)
10.2.4.3 (Non-web document)
11.2.4.3 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Partially Supports

Software: Most components receive focus in a meaningful order. Exceptions include:

Focus order is illogical for the “Previous” and “Next” buttons in the carousel component.

Focus order is illogical when traversing backwards in the header.

2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
EN 301 549 Criteria

9.2.4.4 (Web)
10.2.4.4 (Non-web document)
11.2.4.4 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Partially Supports

Software: Exceptions include:

The “View on Adobe Stock” and “View all” links do not have programmatic context to determine their purpose.

2.4.5 Multiple Ways (Level AA)
Also applies to:
EN 301 549 Criteria

9.2.4.5 (Web)
10.2.4.5 (Non-web document) – Does not apply
11.2.4.5 (Open Functionality Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Software: This criterion does not apply to non-web software.

2.4.6 Headings and Labels (Level AA)
Also applies to:
EN 301 549 Criteria

9.2.4.6 (Web)
10.2.4.6 (Non-web document)
11.2.4.6 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Partially Supports

Software: Exceptions include:

Some buttons, such as “More Actions”, “Learn More”, “Install”, and “Open”, do not uniquely describe the purpose of the buttons.

2.4.7 Focus Visible (Level AA)
Also applies to:
EN 301 549 Criteria

9.2.4.7 (Web)
10.2.4.7 (Non-web document)
11.2.4.7 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Partially Supports

Software: Most focusable elements have a visible keyboard focus indicator. Exceptions include:

The main container receives focus and does not have a visual keyboard focus indicator.

The clear search button does not have a visual keyboard focus indicator.

Guideline 2.5 Input Modalities:

Make it easier for users to operate functionality through various inputs beyond keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.5.1 Pointer Gestures (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

9.2.5.1 (Web)
10.2.5.1 (Non-web document)
11.2.5.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product does not rely on multipoint or path-based gestures.

2.5.2 Pointer Cancellation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

9.2.5.2 (Web)
10.2.5.2 (Non-web document)
11.2.5.2 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: Product functions that use a single pointer are completed when the user releases the pointer and allow the user to cancel the pointer action before completing the pointer click.

2.5.3 Label in Name (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

9.2.5.3 (Web)
10.2.5.3 (Non-web document)
11.2.5.3 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Partially Supports

Software: In most product functions, accessible names of controls contain the text of their visible labels. Exceptions include:

The “Account” button has an accessible name of “Profile”.

2.5.4 Motion Actuation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

9.2.5.4 (Web)
10.2.5.4 (Non-web document)
11.2.5.4 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product does not have functionality operated by device motion or user motion.

Guideline 3.1 Readable:

Make text content readable and understandable.

Criteria

Conformance Level

Remarks and Explanations

3.1.1 Language of Page (Level A)
Also applies to:
EN 301 549 Criteria

9.3.1.1 (Web)
10.3.1.1 (Non-web document)
11.3.1.1.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product relies on the features of the underlying operating system to set and indicate the language of the user interface.

3.1.2 Language of Parts (Level AA)
Also applies to:
EN 301 549 Criteria

9.3.1.2 (Web)
10.3.1.2 (Non-web document)
11.3.1.2 (Open Functionality Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: Changes of language for passages or phrases can be programmatically determined.

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways.

Criteria

Conformance Level

Remarks and Explanations

3.2.1 On Focus (Level A)
Also applies to:
EN 301 549 Criteria

9.3.2.1 (Web)
10.3.2.1 (Non-web document)
11.3.2.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: Components do not initiate a change of context when focused.

3.2.2 On Input (Level A)
Also applies to:
EN 301 549 Criteria

9.3.2.2 (Web)
10.3.2.2 (Non-web document)
11.3.2.2 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: Changes of context do not occur automatically on user input.

3.2.3 Consistent Navigation (Level AA)
Also applies to:
EN 301 549 Criteria

9.3.2.3 (Web)
10.3.2.3 (Non-web document) – Does not apply
11.3.2.3 (Open Functionality Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Software: This criterion does not apply to non-web software.

3.2.4 Consistent Identification (Level AA)
Also applies to:
EN 301 549 Criteria

9.3.2.4 (Web)
10.3.2.4 (Non-web document) – Does not apply
11.3.2.4 (Open Functionality Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Software: This criterion does not apply to non-web software.

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes.

Criteria

Conformance Level

Remarks and Explanations

3.3.1 Error Identification (Level A)
Also applies to:
EN 301 549 Criteria

9.3.3.1 (Web)
10.3.3.1 (Non-web document)
11.3.3.1.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: Where input errors are automatically detected, such as the error message on the Login screen, items in error are identified and error messages are provided as text.

3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria

9.3.3.2 (Web)
10.3.3.2 (Non-web document)
11.3.3.2 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: Labels are provided for input fields.

3.3.3 Error Suggestion (Level AA)
Also applies to:
EN 301 549 Criteria

9.3.3.3 (Web)
10.3.3.3 (Non-web document)
11.3.3.3 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: Where input errors are automatically detected, such as in the login form, suggestions for correction are provided to the user.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
EN 301 549 Criteria

9.3.3.4 (Web)
10.3.3.4 (Non-web document)
11.3.3.4 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not process legal commitments or financial transactions and does not modify user-controllable data.

Guideline 4.1 Compatible:

Maximize compatibility with current and future user agents, including assistive technologies.

Criteria

Conformance Level

Remarks and Explanations

4.1.1 Parsing (Level A)
Also applies to:
EN 301 549 Criteria

9.4.1.1 (Web)
10.4.1.1 (Non-web document)
11.4.1.1.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product is not implemented using markup languages.

4.1.2 Name, Role, Value (Level A)
Also applies to:
EN 301 549 Criteria

9.4.1.2 (Web)
10.4.1.2 (Non-web document)
11.4.1.2.1 (Open Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Does Not Support

Software: User interface components in most product functions do not provide programmatic name, role, state, or value information. Examples include:

The “Quick actions” control does not provide a role.

The search box does not indicate an attached list box and does not announce when it appears.

The “Watch now” control has an invalid role of tab.

Dialogs lack accessible names.

Dialog content is not announced to assistive technology users.

Some radio buttons and checkboxes are not rendered to assistive technology users.

Invisible content is rendered to screen reader users.

The “Cloud Storage” progress bar lacks an accessible name.

The “edit” control for folder location lacks an accessible name.

The toggle switches for activating/deactivating fonts do not have accessible names.

Some status messages are not announced to the user.

On the “Discover” tab, the “Show video” control does not announce expanded state information

4.1.3 Status Messages (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

9.4.1.3 (Web)
10.4.1.3 (Non-web document) – Does not apply
11.4.1.3 (Open Functionality Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: This criterion does not apply to non-web software

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes: This table documents instances of equivalent facilitation or instances of functions not addressed by technical requirements. Responses which cite technical requirements are informative only.

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

Software: Partially Supports

Software: Most functions of the product are usable without vision. Exceptions include:

As noted in 1.1.1 Non-text Content, some meaningful images do not have alternative text and some decorative images are not hidden.

As noted in 1.2.3 Audio Description or Media Alternative, video content does not provide an audio description or media alternative.

As noted in 1.3.1 Info and Relationships, some headings are implicit, out of order, or use heading structure when they are not headings, and form control groups do not have a group label.

As noted in 1.3.2 Meaningful Sequence, some elements that are hidden are accessible by screen reader.

As noted in 2.1.1 Keyboard, some elements, such as tooltips, cannot be accessed using the keyboard.

As noted in 2.2.2 Pause, Stop, Hide, some animations loop an infinite number of times without the ability to pause, stop, or hide them.

As noted in 2.4.3 Focus Order, the focus order is not intuitive when traversing backwards on the Fonts screen.

As noted in 4.1.2 Name, Role, Value, most user interface controls do not contain programmatic name, role, value, and state information.

As noted in 503.4.2 Audio Description Controls, the product does not provide user controls for audio descriptions.

302.2 With Limited Vision

Software: Partially Supports

Software: Most functions of the product are usable with limited vision. Exceptions include:

As noted in 1.4.3 Contrast (Minimum), some buttons have insufficient color contrast.

302.3 Without Perception of Color

Software: Supports

Software: The product does not rely solely on color to communicate information.

302.4 Without Hearing

Software: Partially Supports

Software: Some functions of the product are not usable without hearing. Examples include:

As noted in 1.2.2 Captions (Prerecorded), videos do not provide captions.

As noted in 503.4.1 Caption Controls, the product does not provide user controls for closed captions.

302.5 With Limited Hearing

Software: Partially Supports

Software: Some functions of the product are not usable with limited hearing. Examples include:

As noted in 1.2.2 Captions (Prerecorded), videos do not provide captions.

As noted in 503.4.1 Caption Controls, the product does not provide user controls for closed captions.

302.6 Without Speech

Software: Supports

Software: The product does not require the use of speech.

302.7 With Limited Manipulation

Software: Partially Supports

Software: Most of the product is functional with limited manipulation. Exceptions include:

As noted in 2.1.1 Keyboard, some elements are not accessible with the keyboard.

As noted in 2.4.3 Focus Order, some elements do not preserve a logical focus order.

As noted in 2.4.7 Focus Visible, some elements do not provide a visual keyboard focus indicator.

302.8 With Limited Reach and Strength

Software: Supports

Software: The product is functional with limited reach and strength.

302.9 With Limited Language, Cognitive, and Learning Abilities

Software: Supports

Software: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides the ability for users to use platform display scaling to improve readability.

Chapter 4: Hardware

Notes: Not Applicable

Chapter 5: Software

Notes:

Criteria

Conformance Level

Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.x AA

See WCAG 2.x section

See information in WCAG 2.x section.

502.2.1 User Control of Accessibility Features

Not Applicable

The product is not platform software.

502.2.2 No Disruption of Accessibility Features

Supports

The product does not disrupt platform accessibility features.

502.3.1 Object Information

Partially Supports

Some objects in the product do not expose name, role, state, boundary, or description information to assistive technology.

502.3.2 Modification of Object Information

Supports

The product allows assistive technology to modify states and properties of controls.

502.3.3 Row, Column, and Headers

Not Applicable

The product does not use data tables.

502.3.4 Values

Supports

The product exposes the values of input controls to assistive technology.

502.3.5 Modification of Values

Partially Supports

The product exposes most label relationships to assistive technology.

502.3.6 Label Relationships

Supports

The product exposes hierarchical parent-child relationships to assistive technology.

502.3.7 Hierarchical Relationships

Partially Supports

The product does not expose some hierarchical parent-child relationships to assistive technology.

502.3.8 Text

Not Applicable

The product exposes most text content and text values to assistive technology.

502.3.9 Modification of Text

Supports

The product allows assistive technology to modify the values and text of input controls.

502.3.10 List of Actions

Partially Supports

Most controls in the product expose programmatic role information, which conveys available actions to assistive technology. Exceptions include:

Some elements do not include a programmatic role or provide the incorrect role.

502.3.11 Actions on Objects

Partially Supports

The product allows assistive technology to perform most actions on objects. Exceptions include:

Tooltips and some buttons cannot be accessed by the keyboard.

502.3.12 Focus Cursor

Partially Supports

Some controls do not expose programmatic focus information to assistive technology.

502.3.13 Modification of Focus Cursor

Partially Supports

Where components receive focus, the product allows assistive technology to move focus and modify selection attributes.

502.3.14 Event Notification

Supports

The product notifies assistive technology about attribute changes in user interface elements.

502.4 Platform Accessibility Features

Not Applicable

The product is not platform software.

503.2 User Preferences

Supports

The product adapts to platform settings for contrast and font size.

503.3 Alternative User Interfaces

Not Applicable

The product does not provide an alternative user interface that functions as assistive technology.

503.4.1 Caption Controls

Does Not Support

The product does not provide user controls for captions.

503.4.2 Audio Description Controls

Does Not Support

The product does not provide user controls for audio descriptions.

504 Authoring Tools

Not Appliable

This product is not an authoring tool.

Chapter 6: Support Documentation and Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

EN 301 549 Report

Notes:

Chapter 4: Functional Performance Statements (FPS)

Notes:

Criteria

Conformance Level

Remarks and Explanations

4.2.1 Usage without vision

Software: Does Not Support

Software: Most functions of the product are usable without vision. Exceptions include:

As noted in 1.1.1 Non-text Content, some meaningful images do not have alternative text and some decorative images are not hidden.

As noted in 1.2.3 Audio Description or Media Alternative, video content does not provide an audio description or media alternative.

As noted in 1.3.1 Info and Relationships, some headings are implicit, out of order, or use heading structure when they are not headings, and form controls groups do not have a group label.

As noted in 1.3.2 Meaningful Sequence, some elements that are hidden are accessible by screen reader.

As noted in 2.1.1 Keyboard, some elements, such as tooltips, cannot be accessed using the keyboard.

As noted in 2.2.2 Pause, Stop, Hide, some animations loop an infinite number of times without the ability to pause, stop, or hide them.

As noted in 2.4.3 Focus Order, the focus order is not intuitive when traversing backwards on the Fonts screen.

As noted in 4.1.2 Name, Role, Value, most user interface controls do not contain programmatic name, role, value, and state information.

As noted in 7.2.1 Audio description playback, the product does not provide a mechanism to select and play closed audio description.

As noted in 7.3 User controls for captions and audio description, the product does not provide user controls to turn on captions or an audio description.

4.2.2 Usage with limited vision

Software: Partially Supports

Software: Most functions of the product are usable with limited vision. Exceptions include:

As noted in 1.4.3 Contrast (Minimum), some buttons have insufficient color contrast.

As noted in 1.4.11 Non-text Contrast, some user interface components and graphics have insufficient color contrast.

4.2.3 Usage without perception of colour

Software: Supports

Software: The product does not rely solely on color to communicate information.

4.2.4 Usage without hearing

Software: Partially Supports

Software: Some functions of the product are not usable without hearing. Examples include:

As noted in 1.2.2 Captions (Prerecorded), videos do not provide captions.

As noted in 7.1.1 Captioning playback, the product does not provide closed caption playback.

As noted in 7.3 User controls for captions and audio description, the product does not provide user controls for captions or audio descriptions.

4.2.5 Usage with limited hearing

Software: Partially Supports

Software: Some functions of the product are not usable with limited hearing. Examples include:

As noted in 1.2.2 Captions (Prerecorded), videos do not provide captions.

As noted in 7.1.1 Captioning playback, the product does not provide closed caption playback.

As noted in 7.3 User controls for captions and audio description, the product does not provide user controls for captions or audio descriptions.

4.2.6 Usage with no or limited vocal capability

Software: Supports

Software: The product does not require the use of speech.

4.2.7 Usage with limited manipulation or strength

Software: Partially Supports

Software: Most of the product is functional with limited manipulation. Exceptions include:

As noted in 2.1.1 Keyboard, some elements are not accessible with the keyboard.

As noted in 2.4.3 Focus Order, some elements do not preserve a logical focus order.

As noted in 2.4.7 Focus Visible, some elements do not provide a visual keyboard focus indicator.

As noted in 2.5.3 Label in Name, some visible labels for controls do not match their accessible names.

4.2.8 Usage with limited reach

Software: Supports

Software: The product is functional with limited reach.

4.2.9 Minimize photosensitive seizure triggers

Software: Supports

Software: The product does not contain flashing content.

4.2.10 Usage with limited cognition, language or learning

Software: Supports

4.2.11 Privacy

Software: Supports

Software: The product does not ask for or display legal, financial, or personal data.

Chapter 5: Generic Requirements

Notes:

Criteria

Conformance Level

Remarks and Explanations

5.1 Closed functionality

Not Applicable

5.1.2.2-5.1.7 are not applicable for this product, which has no closed functionality.

5.2 Activation of accessibility features

Not Applicable

The product does not have specific documented accessibility features. The product instead relies upon platform accessibility features.

5.3 Biometrics

Not Applicable

The product does not use biological characteristics for user identification or for control of the product.

5.4 Preservation of accessibility information during conversion

Not Applicable

The product is not an authoring tool.

5.5.1 Means of operation

Not Applicable

The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate.

5.5.2 Operable parts discernibility

Partially Supports

The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision. Exceptions include:

Some graphical on-screen buttons do not have an accessible name.

5.6.1 Tactile or auditory status

Not Applicable

This product does not have locking or toggle controls.

5.6.2 Visual status

Not Applicable

This product does not have locking or toggle controls.

5.7 Key repeat

Not Applicable

The product relies on platform software to turn off or adjust key repeat.

5.8 Double-strike key acceptance

Not Applicable

This product does not provide a keyboard or keypad.

5.9 Simultaneous user actions

Supports

The product relies on platform software features, such as Sticky Keys, to ensure simultaneous user actions are not required.

Chapter 6: ICT with Two-Way Voice Communication

Notes: Not Applicable

Chapter 7: ICT with Video Capabilities

Notes: Not Applicable

Criteria

Conformance Level

Remarks and Explanations

7.1.1 Captioning playback

Does Not Support

The product provides caption playback for third-party hosted prerecorded videos but does not display captions in author uploaded videos.

7.1.2 Captioning synchronization

Not Applicable

When the product displays captions, in most cases synchronization is preserved between the captions and the corresponding audio. Exceptions include:

Past livestream videos have auto-generated captions that are sometimes not synchronized with the audio.

7.1.3 Preservation of captioning

Does Not Support

In authored content, the product preserves and displays captions from third-party hosted prerecorded videos but does not preserve captions from author uploaded videos.

7.1.4 Captions characteristics

Not Applicable

Captions provided for third-party hosted prerecorded videos support presentation characteristics of closed captions.

7.1.5 Spoken subtitles

Not Applicable

The product does not provide spoken subtitles.

7.2.1 Audio description playback

Does Not Support

The product does not provide a mechanism to select and play closed audio description.

7.2.2 Audio description synchronization

Not Applicable

The product does have a mechanism to play closed audio description.

7.2.3 Preservation of audio description

Does Not Support

The product does not preserve closed audio description data when transmitting video.

7.3 User controls for captions and audio description

Does Not Support

The product does not provide user controls for captions or audio descriptions.

Chapter 8: Hardware

Notes: Not Applicable

Chapter 9: Web

Notes: See WCAG 2.x section

Chapter 10: Non-web Documents

Notes: Not Applicable

Chapter 11: Software

Notes:

Criteria

Conformance Level

Remarks and Explanations

11.1.1.1 through 11.4.1.3

See WCAG 2.x section

See information in the WCAG 2.x section.

11.5.2.3 Use of accessibility services

See 11.5.2.5 through 11.5.2.17

See information in 11.5.2.5 through 11.5.2.17.

11.5.2.4 Assistive technology

Not Applicable

The product is not assistive technology.

11.5.2.5 Object information

Partially Supports

Some objects in the product do not expose name, role, state, boundary, or description information to assistive technology.

11.5.2.6 Row, column, and headers

Supports

The product exposes the values of input controls to assistive technology.

11.5.2.7 Values

Supports

The product exposes the values of input controls to assistive technology.

11.5.2.8 Label relationships

Partially Supports

The product exposes most label relationships to assistive technology.

11.5.2.9 Parent-child relationships

Partially Supports

The product does not expose some hierarchical parent-child relationships to assistive technology.

11.5.2.10 Text

Partially Supports

The product exposes most text content and text values to assistive technology.

11.5.2.11 List of available actions

Partially Supports

Most controls in the product expose programmatic role information, which conveys available actions to assistive technology. Exceptions include:

Some elements do not include a programmatic role or provide the incorrect role.

11.5.2.12 Execution of available actions

Partially Supports

The product allows assistive technology to perform most actions on objects. Exceptions include:

Tooltips and some buttons cannot be accessed by the keyboard.

11.5.2.13 Tracking of focus and selection attributes

Partially Supports

Where components receive focus, most of the product exposes focus, text insertion point, and selection attributes to assistive technology.

11.5.2.14 Modification of focus and selection attributes

Supports

Where components receive focus, the product allows assistive technology to move focus and modify selection attributes.

11.5.2.15 Change notification

Supports

The product notifies assistive technology about attribute changes in user interface elements.

11.5.2.16 Modifications of states and properties

Supports

The product allows assistive technology to modify states and properties of controls.

11.5.2.17 Modifications of values and text

Supports

The product allows assistive technology to modify the values and text of input controls.

11.6.1 User control of accessibility features

Not Applicable

The product is not platform software.

11.6.2 No disruption of accessibility features

Supports

The product does not disrupt platform accessibility features.

11.7 User preferences

Supports

The product adapts to platform settings for contrast and font size.

11.8 Authoring Tools

Not Applicable

The product is not an authoring tool.

Chapter 12: Documentation and Support Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not Applicable

Voluntary Product Accessibility Template® and VPAT® are a registered trademark of Information Technology Industry Council (ITI)

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