Adobe Accessibility Conformance Report International Edition

1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria

• 9.1.1.1 (Web)
• 10.1.1.1 (Non-web document)
• 11.1.1.1.1 (Open Functionality Software)
• 11.1.1.1.2 (Closed Functionality Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

• 9.1.2.1 (Web)
• 10.1.2.1 (Non-web document)
• 11.1.2.1.1 (Open Functionality Software)
• 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: The product does not provide its own pre-recorded audio-only or video-only media.

Meeting participants may share audio-only/video-only files during the meeting and provide the necessary alternative.

1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

• 9.1.2.2 (Web)
• 10.1.2.2 (Non-web document)
• 11.1.2.2 (Open Functionality Software)
• 11.1.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: The product supports open and closed captioning for its recorded meetings. Users can assign a dedicated participant to type closed captioning or use a third party closed captioning provider.

The product does not provide its own prerecorded media that would require captions. Meeting participants may share pre-recorded content during a meeting and provide the necessary captioning.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

• 9.1.2.3 (Web)
• 10.1.2.3 (Non-web document)
• 11.1.2.3.1 (Open Functionality Software)
• 11.1.2.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: The product does not contain its own prerecorded video content that would require audio description or a media alternative.

Meeting participants may share prerecorded video during the meeting and provide the necessary audio description, downloadable transcript or other media alternative.

1.2.4 Captions (Live) (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.1.2.4 (Web)
• 10.1.2.4 (Non-web document)
• 11.1.2.4 (Open Functionality Software)
• 11.1.2.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: The product supports closed captioning for its meetings.

Meeting hosts can assign a dedicated participant to type closed captioning or use a third party closed captioning provider.

1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.1.2.5 (Web)
• 10.1.2.5 (Non-web document)
• 11.1.2.5 (Open Functionality Software)
• 11.1.2.5 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Software: The product does not contain its own prerecorded video content that would require audio description.

Meeting participants can provide audio description for video content or provide a downloadable transcript.

1.3.1 Info and Relationships (Level A)
Also applies to:
EN 301 549 Criteria

• 9.1.3.1 (Web)
• 10.1.3.1 (Non-web document)
• 11.1.3.1.1 (Open Functionality Software)
• 11.1.3.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Most visual structure and relationship information is provided through element semantics or object information or are available in text.

Exceptions include:

Visual Text such as Share, Pause, Stop Sharing, that does not serve as a heading is inappropriately marked up as a heading in “Start camera- Participant view” screen.

List of files are not marked up as LIST in “Files Participant View “screen.

The visible labels for Poll are not conveyed to screen reader in “Polls Section Participant View” screen.

1.3.2 Meaningful Sequence (Level A)
Also applies to:
EN 301 549 Criteria

• 9.1.3.2 (Web)
• 10.1.3.2 (Non-web document)
• 11.1.3.2.1 (Open Functionality Software)
• 11.1.3.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: The product presents most content in a meaningful sequence.

Exceptions include:

Informative (Interactive) content is not readable by a screen reader in "Chat Section - Participant View " screen.

1.3.3 Sensory Characteristics (Level A)
Also applies to:
EN 301 549 Criteria

• 9.1.3.3 (Web)
• 10.1.3.3 (Non-web document)
• 11.1.3.3 (Open Functionality Software)
• 11.1.3.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

1.3.4 Orientation (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.1.3.4 (Web)
• 10.1.3.4 (Non-web document)
• 11.1.3.4 (Open Functionality Software)
• 11.1.3.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

1.3.5 Identify Input Purpose (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.1.3.5 (Web)
• 10.1.3.5 (Non-web document)
• 11.1.3.5.1 (Open Functionality Software)
• 11.1.3.5.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Most input fields in the product do not collect information about the user. However, some input fields collect information about the user and do not programmatically convey their purpose.

Exceptions include:

Identify input purpose not accurate in the “Login” screen.

1.4.1 Use of Color (Level A)
Also applies to:
EN 301 549 Criteria

• 9.1.4.1 (Web)
• 10.1.4.1 (Non-web document)
• 11.1.4.1 (Open Functionality Software)
• 11.1.4.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Most functions of the product do not convey information through color alone.

Exceptions include:

Color contrast of “Download app” link is not is not at least 3:1 with surrounding text in “Entry Page” screen

1.4.2 Audio Control (Level A)
Also applies to:
EN 301 549 Criteria

• 9.1.4.2 (Web)
• 10.1.4.2 (Non-web document)
• 11.1.4.2 (Open Functionality Software)
• 11.1.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.1.4.3 (Web)
• 10.1.4.3 (Non-web document)
• 11.1.4.3 (Open Functionality Software)
• 11.1.4.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Most text meets minimum contrast requirements.

Exception includes:

Text content lacks 4.5:1 contrast ratio in “Login”, "Entry Page", "Files - Participant View", "Start Camera - Participant View" screens.

Placeholder text lacks 4.5:1 contrast ratio in “Login” screen

1.4.4 Resize text (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.1.4.4 (Web)
• 10.1.4.4 (Non-web document)
• 11.1.4.4.1 (Open Functionality Software)
• 11.1.4.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

1.4.5 Images of Text (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.1.4.5 (Web)
• 10.1.4.5 (Non-web document)
• 11.1.4.5.1 (Open Functionality Software)
• 11.1.4.5.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

1.4.10 Reflow (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.1.4.10 (Web)
• 10.1.4.10 (Non-web document)
• 11.1.4.10 (Open Functionality Software)
• 11.1.4.10 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: At the required width of 320 CSS pixels, most content is presented without loss of information or functionality, and without requiring scrolling in two dimensions.

Exceptions include:

Some page content does not reflow to fit horizontally when the page width is changed to 320 CSS pixels in the "Entry Page", "Login” screens.

Some part of the page content overlaps when the page width is changed to 320 CSS pixels in the "Keyboard Shortcuts Modal” screen.

1.4.11 Non-text Contrast (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.1.4.11 (Web)
• 10.1.4.11 (Non-web document)
• 11.1.4.11 (Open Functionality Software)
• 11.1.4.11 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Most meaningful non-text content elements have sufficient contrast requirements.

Exceptions include:

Active user interface component lacks 3 to 1 contrast ratio in "Chat Section - Participant View", "Login" screens.

An icon lacks 3 to 1 contrast ratio in "Entry Page", "Chat Section - Participant View", ” Notes Section - Participant view”, “Poll Section - Participant view” screens.

State of active component lacks 3 to 1 contrast ratio in "Keyboard Shortcuts Modal" screen.

1.4.12 Text Spacing (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.1.4.12 (Web)
• 10.1.4.12 (Non-web document)
• 11.1.4.12 (Open Functionality Software)
• 11.1.4.12 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

1.4.13 Content on Hover or Focus (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.1.4.13 (Web)
• 10.1.4.13 (Non-web document)
• 11.1.4.13 (Open Functionality Software)
• 11.1.4.13 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

2.1.1 Keyboard (Level A)
Also applies to:
EN 301 549 Criteria

• 9.2.1.1 (Web)
• 10.2.1.1 (Non-web document)
• 11.2.1.1.1 (Open Functionality Software)
• 11.2.1.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria

• 9.2.1.2 (Web)
• 10.2.1.2 (Non-web document)
• 11.2.1.2 (Open Functionality Software)
• 11.2.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

2.1.4 Character Key Shortcuts (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.2.1.4 (Web)
• 10.2.1.4 (Non-web document)
• 11.2.1.4.1 (Open Functionality Software)
• 11.2.1.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

2.2.1 Timing Adjustable (Level A)
Also applies to:
EN 301 549 Criteria

• 9.2.2.1 (Web)
• 10.2.2.1 (Non-web document)
• 11.2.2.1 (Open Functionality Software)
• 11.2.2.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria

• 9.2.2.2 (Web)
• 10.2.2.2 (Non-web document)
• 11.2.2.2 (Open Functionality Software)
• 11.2.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
EN 301 549 Criteria

• 9.2.3.1 (Web)
• 10.2.3.1 (Non-web document)
• 11.2.3.1 (Open Functionality Software)
• 11.2.3.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria

• 9.2.4.1 (Web)
• 10.2.4.1 (Non-web document) – Does not apply
• 11.2.4.1 (Open Functionality Software) – Does not apply
• 11.2.4.1 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 Criteria

• 9.2.4.2 (Web)
• 10.2.4.2 (Non-web document)
• 11.2.4.2 (Open Functionality Software) - Does not apply
• 11.2.4.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria

• 9.2.4.3 (Web)
• 10.2.4.3 (Non-web document)
• 11.2.4.3 (Open Functionality Software)
• 11.2.4.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Most components receive focus in a meaningful order.

Exceptions include:

When modal closes, focus does not return to the element which triggers the modal in “Keyboard Shortcuts Modal” screen.

2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
EN 301 549 Criteria

• 9.2.4.4 (Web)
• 10.2.4.4 (Non-web document)
• 11.2.4.4 (Open Functionality Software)
• 11.2.4.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

2.4.5 Multiple Ways (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.2.4.5 (Web)
• 10.2.4.5 (Non-web document) – Does not apply
• 11.2.4.5 (Open Functionality Software) – Does not apply
• 11.2.4.5 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

2.4.6 Headings and Labels (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.2.4.6 (Web)
• 10.2.4.6 (Non-web document)
• 11.2.4.6 (Open Functionality Software)
• 11.2.4.6 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Most headings and labels are descriptive.

Exceptions include:

Label Username does not convey purpose of control (name or email) in “Login” screen.

Programmatic label does not convey purpose of control in "Entry Page", "Start Camera- Participant View" screens.

Buttons have same name but different actions in "Files - Participant View" screen.

2.4.7 Focus Visible (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.2.4.7 (Web)
• 10.2.4.7 (Non-web document)
• 11.2.4.7 (Open Functionality Software)
• 11.2.4.7 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

2.5.1 Pointer Gestures (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.2.5.1 (Web)
• 10.2.5.1 (Non-web document)
• 11.2.5.1 (Open Functionality Software)
• 11.2.5.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

2.5.2 Pointer Cancellation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.2.5.2 (Web)
• 10.2.5.2 (Non-web document)
• 11.2.5.2 (Open Functionality Software)
• 11.2.5.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

2.5.3 Label in Name (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.2.5.3 (Web)
• 10.2.5.3 (Non-web document)
• 11.2.5.3.1 (Open Functionality Software)
• 11.2.5.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

2.5.4 Motion Actuation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.2.5.4 (Web)
• 10.2.5.4 (Non-web document)
• 11.2.5.4 (Open Functionality Software)
• 11.2.5.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

3.1.1 Language of Page (Level A)
Also applies to:
EN 301 549 Criteria

• 9.3.1.1 (Web)
• 10.3.1.1 (Non-web document)
• 11.3.1.1.1 (Open Functionality Software)
• 11.3.1.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

3.1.2 Language of Parts (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.3.1.2 (Web)
• 10.3.1.2 (Non-web document)
• 11.3.1.2 (Open Functionality Software) – Does not apply
• 11.3.1.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

3.2.1 On Focus (Level A)
Also applies to:
EN 301 549 Criteria

• 9.3.2.1 (Web)
• 10.3.2.1 (Non-web document)
• 11.3.2.1 (Open Functionality Software)
• 11.3.2.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

3.2.2 On Input (Level A)
Also applies to:
EN 301 549 Criteria

• 9.3.2.2 (Web)
• 10.3.2.2 (Non-web document)
• 11.3.2.2 (Open Functionality Software)
• 11.3.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

3.2.3 Consistent Navigation (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.3.2.3 (Web)
• 10.3.2.3 (Non-web document) – Does not apply
• 11.3.2.3 (Open Functionality Software) – Does not apply
• 11.3.2.3 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

3.2.4 Consistent Identification (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.3.2.4 (Web)
• 10.3.2.4 (Non-web document) – Does not apply
• 11.3.2.4 (Open Functionality Software) – Does not apply
• 11.3.2.4 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

3.3.1 Error Identification (Level A)
Also applies to:
EN 301 549 Criteria

• 9.3.3.1 (Web)
• 10.3.3.1 (Non-web document)
• 11.3.3.1.1 (Open Functionality Software)
• 11.3.3.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Most input errors are identified and described to the users in text.

Exceptions include:

Form field with error not identified in “Login” screen.

3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria

• 9.3.3.2 (Web)
• 10.3.3.2 (Non-web document)
• 11.3.3.2 (Open Functionality Software)
• 11.3.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

3.3.3 Error Suggestion (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.3.3.3 (Web)
• 10.3.3.3 (Non-web document)
• 11.3.3.3 (Open Functionality Software)
• 11.3.3.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.3.3.4 (Web)
• 10.3.3.4 (Non-web document)
• 11.3.3.4 (Open Functionality Software)
• 11.3.3.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

4.1.1 Parsing (Level A)
Also applies to:
EN 301 549 Criteria

• 9.4.1.1 (Web)
• 10.4.1.1 (Non-web document)
• 11.4.1.1.1 (Open Functionality Software)
• 11.4.1.1.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: In most product functions, elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique.

Exceptions include:

Duplicate IDs are present in "Entry Page", "Files - Participant View", "Shared PDF Content - Participant View", "Polls Section - Participant View" screens.

4.1.2 Name, Role, Value (Level A)
Also applies to:
EN 301 549 Criteria

• 9.4.1.2 (Web)
• 10.4.1.2 (Non-web document)
• 11.4.1.2.1 (Open Functionality Software)
• 11.4.1.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: User interface components in most product functions provide programmatic name, role, and/or state information. However, some controls do not provide name, role, and/or state information to assistive technology.

Exceptions include:

Button does not have a role in "Q&A - Participant View” screens.

Expand/collapse state of the element is missing or incorrect in "Chat Section - Participant View” screen.

Selected state of the element is missing or incorrect in "Start Camera - Participant View", "Shared PDF Content - Participant View" screens.

role="application" is used across multiple screens on the application.

Combo-box is missing appropriate roles and attributes in "Entry Page" screen.

Elements must only use allowed ARIA attributes in "Entry Page", "Login", "Q&A - Participant View", and "Files - Participant View" screens.

4.1.3 Status Messages (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.4.1.3 (Web)
• 10.4.1.3 (Non-web document)
• 11.4.1.3 (Open Functionality Software)
• 11.4.1.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: When status messages do not receive focus, the product does not provide the dynamic update to the assistive technology.

Exceptions include:

Status message not automatically announced in “Notes Section - Participant View” screen.

Web: Most functions of the product are usable without vision.

Exceptions include:

As noted in 1.3.1 Info and Relationships, Text should not be marked as a heading, Visual list is not marked up as list, and Visible label/form field are not associated.

As noted in 1.3.2 Meaningful Sequence, Informative (Interactive) content is not readable by a screen reader.

As noted in 2.4.3 Focus Order, Focus is not returned to trigger when a modal is closed.

As noted in 2.4.6 Headings and Labels, Buttons have same name but different actions, Label does not convey purpose of control, and Programmatic label does not convey purpose of control.

As noted in 3.3.1 Error Identification, Form field with error not identified.

As noted in 4.1.1 Parsing, Duplicate IDs are present.

As noted in 4.1.2 Name, Role, Value, Button is missing a role, Expand/collapse state and selected state of the element is missing or incorrect, role="application" is used inappropriately, Combo-box is missing appropriate roles and/or attributes, Elements must only use allowed ARIA attributes, Invalid ARIA role value is used.

Web: Most functions of the product are usable with limited vision.

Exceptions include:

As noted in 1.3.1 Info and Relationships, Text should not be marked as a heading, Visual list is not marked up as list, and Visible label/form field are not associated.

As noted in 1.3.2 Meaningful Sequence, Informative (Interactive) content is not readable by a screen reader.

As noted in 1.4.1 Use of Color, Link contrast of download app link is not at least 3:1 with surrounding text.

As noted in 1.4.3 Contrast (Minimum), Text and placeholder content lacks 4.5:1 contrast ratio.

As noted in 2.4.3 Focus Order, Focus is not returned to trigger when a modal is closed.

As noted in 2.4.6 Headings and Labels, Buttons have same name but different actions, Label does not convey purpose of control, and Programmatic label does not convey purpose of control.

As noted in 3.3.1 Error Identification, Form field with error not identified on login Screen.

As noted in 4.1.1 Parsing, Duplicate IDs are present.

As noted in 4.1.2 Name, Role, Value, Button is missing a role, Expand/collapse state and selected state of the element is missing or incorrect, role="application" is used inappropriately, Combo-box is missing appropriate roles and/or attributes, Elements must only use allowed ARIA attributes, Invalid ARIA role value is used.

Web: Most functions of the product are usable without perception of colour.

Exceptions include:

As noted in 1.4.1 Use of Colour, Link c ontrast of Download app link is not at least 3:1 with surrounding text.

As noted in 1.4.3 Contrast (Minimum), Text and placeholder content lacks 4.5:1 contrast ratio.

As noted in 3.3.1 Error Identification, Form field with error not identified on login screen.

Web: Users with limited manipulation who use speech recognition or switch control software will not have difficulty navigating to most of the controls.

Exceptions include:

As noted in 2.4.3 Focus Order, Focus is not returned to trigger when a modal is closed.

As noted in 2.4.6 Headings and Labels, Buttons have same name but different actions, Label does not convey purpose of control, and Programmatic label does not convey purpose of control.

As noted in 4.1.1 Parsing, Duplicate IDs are present.

As noted in 4.1.2 Name, Role, Value, Button is missing a role, Expand/collapse state and selected state of the element is missing or incorrect, role="application" is used inappropriately, Combo-box is missing appropriate roles and/or attributes, Elements must only use allowed ARIA attributes, Invalid ARIA role value is used.

Web: Users with limited reach and strength will not have difficulty navigating to most of the controls.

Exceptions include:

As noted in 2.4.3 Focus Order, Focus is not returned to trigger when a modal is closed.

As noted in 2.4.6 Headings and Labels, Buttons have same name but different actions, Label does not convey purpose of control, and Programmatic label does not convey purpose of control.

As noted in 4.1.1 Parsing, Duplicate IDs are present.

As noted in 4.1.2 Name, Role, Value, Button is missing a role, Expand/collapse state and selected state of the element is missing or incorrect, role="application" is used inappropriately, Combo-box is missing appropriate roles and/or attributes, Elements must only use allowed ARIA attributes, Invalid ARIA role value is used.

Web: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology. The product provides labelling for most controls.

Exceptions include:

As noted in 1.3.2 Meaningful Sequence, Informative (Interactive) content is not readable by a screen reader.

As noted in 2.4.3 Focus Order, Focus is not returned to trigger when a modal is closed.

As noted in 2.4.6 Headings and Labels, Buttons have same name but different actions, Label does not convey purpose of control, and Programmatic label does not convey purpose of control.

As noted in 3.3.1 Error Identification, Form field with error not identified in Login screen

As noted in 4.1.1 Parsing, Duplicate IDs are present.

As noted in 4.1.2 Name, Role, Value, Button is missing a role, Expand/collapse state and selected state of the element is missing or incorrect, role="application" is used inappropriately, Combo-box is missing appropriate roles and/or attributes, Elements must only use allowed ARIA attributes, Invalid ARIA role value is used.

Web: Most functions of the product are usable without vision.

Exceptions include:

As noted in 1.3.1 Info and Relationships, Text should not be marked as a heading, Visual list is not marked up as list, and Visible label/form field are not associated.

As noted in 1.3.2 Meaningful Sequence Informative (Interactive) content is not readable by a screen reader.

As noted in 2.4.3 Focus Order, Focus is not returned to trigger when a modal is closed.

As noted in 2.4.6 Headings and Labels, Buttons have same name but different actions, Label does not convey purpose of control, and Programmatic label does not convey purpose of control.

As noted in 3.3.1 Error Identification, Form field with error not identified on login screen.

As noted in 4.1.1 Parsing, Duplicate IDs are present.

As noted in 4.1.2 Name, Role, Value, Button is missing a role, Expand/collapse state and selected state of the element is missing or incorrect, role="application" is used inappropriately, Combo-box is missing appropriate roles and/or attributes, Elements must only use allowed ARIA attributes, Invalid ARIA role value is used.

As noted in 4.1.3 Status Messages, Status messages are not automatically announced.

Web: Most functions of the product are usable with limited vision.

Exceptions include:

As noted in 1.3.1 Info and Relationships, Text should not be marked as a heading, Visual list is not marked up as list, Visible label/form field are not associated.

As noted in 1.3.2 Meaningful Sequence, Informative (Interactive) content is not readable by a screen reader.

As noted in 1.4.1 Use of Color, Link contrast of download app link is not at least 3:1 with surrounding text.

As noted in 1.4.3 Contrast (Minimum), Text and placeholder content lacks 4.5:1 contrast ratio.

As noted in 1.4.10 Reflow, some page content does not reflow to fit horizontally when the page width is changed to 320 CSS pixels.

As noted in 1.4.11 Non-text Contrast, Active user interface component lacks 3 to 1 contrast ratio, An icon lacks 3 to 1 contrast ratio, and State of active component lacks 3 to 1 contrast ratio.

As noted in 2.4.3 Focus Order, Focus is not returned to trigger when a modal is closed.

As noted in 2.4.6 Headings and Labels, Buttons have same name but different actions, Label does not convey purpose of control, and Programmatic label does not convey purpose of control.

As noted in 3.3.1 Error Identification, Form field with error not identified.

As noted in 4.1.1 Parsing, Duplicate IDs are present.

As noted in 4.1.2 Name, Role, Value, Button is missing a role, Expand/collapse state and selected state of the element is missing or incorrect, role="application" is used inappropriately, Combo-box is missing appropriate roles and/or attributes, Elements must only use allowed ARIA attributes, Invalid ARIA role value is used.

As noted in 4.1.3 Status Messages, Status messages are not automatically announced.

Web: Most functions of the product are usable without perception of color.

Exceptions include:

As noted in 1.4.1 Use of Color, Link contrast is not at least 3:1 with surrounding text.

As noted in 1.4.3 Contrast (Minimum), Text and placeholder content lacks 4.5:1 contrast ratio.

As noted in 1.4.11 Non-text Contrast, Active user interface component lacks 3 to 1 contrast ratio, an icon lacks 3 to 1 contrast ratio, and State of active component lacks 3 to 1 contrast ratio.

As noted in 3.3.1 Error Identification, Form field with error not identified.

Web: Users with limited manipulation or strength who use speech recognition or switch control software will not have difficulty navigating to most of the controls.

Exceptions include:

As noted in 1.3.5 Identify Input Purpose, Identify input purpose not accurate.

As noted in 2.4.3 Focus Order, Focus is not returned to trigger when a modal is closed.

As noted in 2.4.6 Headings and Labels, Buttons have same name but different actions, Label does not convey purpose of control, and Programmatic label does not convey purpose of control.

As noted in 4.1.1 Parsing, Duplicate IDs are present.

As noted in 4.1.2 Name, Role, Value, Button is missing a role, Expand/collapse state and selected state of the element is missing or incorrect, role="application" is used inappropriately, Combo-box is missing appropriate roles and/or attributes, Elements must only use allowed ARIA attributes, Invalid ARIA role value is used.

Web: Users with limited reach will not have difficulty navigating to most of the controls.

Exceptions include:

As noted in 1.3.5 Identify Input Purpose, Identify input purpose not accurate.

As noted in 2.4.3 Focus Order, Focus is not returned to trigger when a modal is closed.

As noted in 2.4.6 Headings and Labels, Buttons have same name but different actions, Label does not convey purpose of control, and Programmatic label does not convey purpose of control.

As noted in 4.1.1 Parsing, Duplicate IDs are present.

As noted in 4.1.2 Name, Role, Value, Button is missing a role, Expand/collapse state and selected state of the element is missing or incorrect, role="application" is used inappropriately, Combo-box is missing appropriate roles and/or attributes, Elements must only use allowed ARIA attributes, Invalid ARIA role value is used.

Web: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology. The product provides labelling for most controls.

Exceptions include:

As noted in 1.3.2 Meaningful Sequence, Informative (Interactive) content is not readable by a screen reader.

As noted in 1.3.5 Identify Input Purpose, Identify input purpose not accurate.

As noted in 2.4.3 Focus Order, Focus is not returned to trigger when a modal is closed.

As noted in 2.4.6 Headings and Labels, Buttons have same name but different actions, Label does not convey purpose of control, and Programmatic label does not convey purpose of control.

As noted in 3.3.1 Error Identification, Form field with error not identified.

As noted in 4.1.1 Parsing, Duplicate IDs are present.

As noted in 4.1.2 Name, Role, Value, Button is missing a role, Expand/collapse state and selected state of the element is missing or incorrect, role="application" is used inappropriately, Combo-box is missing appropriate roles and/or attributes, Elements must only use allowed ARIA attributes, Invalid ARIA role value is used.

As noted in 4.1.3 Status Messages, Status messages are not automatically announced.

7.1.1 Captioning playback

Where ICT displays video with synchronized audio, it shall have a mode of operation to display the available captions. Where closed captions are provided as part of the content, the ICT shall allow the user to choose to display the captions.

Note: Captions may contain information about timing, colour and positioning. This caption data is important for caption users. Timing is used for caption synchronization. Colour can be used for speaker identification. Position can be used to avoid obscuring important information.

7.1.2 Captioning synchronization

Where ICT displays captions, the mechanism to display captions shall preserve synchronization between the audio and the corresponding captions.

7.1.3 Preservation of captioning

Where ICT transmits, converts or records video with synchronized audio, it shall preserve caption data such that it can be displayed in a manner consistent with clauses 7.1.1 and 7.1.2.

Additional presentational aspects of the text such as screen position, text colours, text style and text fonts may convey meaning, based on regional conventions. Altering these presentational aspects could change the meaning and should be avoided wherever possible.

7.1.4 Captions characteristics

Where ICT displays captions, it shall provide a way for the user to adapt the displayed characteristics of captions to their individual requirements, except where the captions are displayed as unmodifiable characters.

Note 1: Defining the background and foreground colour of subtitles, font type, size opacity of the background box of subtitles, and the contour or border of the fonts can contribute to meeting this requirement.

Note 2: Subtitles that are bitmap images are examples of unmodifiable characters.

7.1.5 Spoken subtitles

Where ICT displays video with synchronized audio, it shall have a mode of operation to provide a spoken output of the available captions, except where the content of the displayed captions is not programmatically determinable.

NOTE 1: Being able to manage speech output range for spoken subtitles independently from general ICT speech is preferable for most users. That is possible when the audio file with spoken subtitle is delivered in a separate audio track and mixed in the end users device.

NOTE 2: Presenting the separate audio track with spoken subtitles in synchronization with the displayed subtitles/captions improves understandability of the subtitles.

NOTE 3: Providing subtitles/captions as separate text-streams, facilitates converting the respective texts into audio.

NOTE 4: Subtitles that are bitmap images are examples where the content of the displayed captions will not be programmatically determinable.

7.2.1 Audio description playback

Where ICT displays video with synchronized audio, it shall provide a mechanism to select and play available audio description to the default audio channel.

Where video technologies do not have explicit and separate mechanisms for audio description, an ICT is deemed to satisfy this requirement if the ICT enables the user to select and play several audio tracks.

Note 1: In such cases, the video content can include the audio description as one of the available audio tracks.

Note 2: Audio descriptions in digital media sometimes include information to allow descriptions that are longer than the gaps between dialogue. Support in digital media players for this "extended audio description" feature is useful, especially for digital media that is viewed personally.

7.2.2 Audio description synchronization

Where ICT has a mechanism to play audio description, it shall preserve the synchronization between the audio/visual content and the corresponding audio description.

7.2.3 Preservation of audio description

Where ICT transmits, converts, or records video with synchronized audio, it shall preserve audio description data such that it can be played in a manner consistent with clauses 7.2.1 and 7.2.2.

7.3 User controls for captions and audio description

Where ICT primarily displays materials containing video with associated audio content, user controls to activate subtitling and audio description shall be provided to the user at the same level of interaction (i.e. the number of steps to complete the task) as the primary media controls.

Note 1: Primary media controls are the set of controls that the user most commonly uses to control media.

Note 2: Products that have a general hardware volume control, such as a telephone, or a laptop which can be configured to display video through software but which is not its primary purpose, would not need dedicated hardware controls for captions and descriptions; however software controls, or hardware controls mapped through software, would need to be at the same level of interaction.

Note 3: It is best practice for ICT to include additional controls enabling the user to select whether captions and audio description are turned on or off by default.