Adobe Accessibility Conformance Report

(Based on VPAT® Version 2.4)

Product Information

Name of Product/Version: Adobe Audience Manager
Product Description: Create and activate the best audiences on any channel or device with Adobe Audience Manager, our best-in-class data management platform. Adobe Audience Manager has features for every data management phase from collection to segmentation to targeting and optimization.
Date: September 2024
Contact information: access@adobe.com
Notes: The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html.
Evaluation Methods Used: Testing Adobe Audience Manager involved use of assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well as use of the keyboard. Native Do not prefix platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline

Included in Report

Web Content Accessibility Guidelines 2.0, at http://www.w3.org/TR/2008/REC-WCAG20-20081211/

Level A - Yes

Level AA - Yes

Level AAA - No

Web Content Accessibility Guidelines 2.1, at https://www.w3.org/TR/WCAG21/

Level A - Yes

Level AA - Yes

Level AAA - No

Section 508 as published in 2017, at http://www.Section508.gov

Yes

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V2.1.2 (2018-08) at https://www.etsi.org/deliver/etsi_en//301500_301599/301549/02.01.02_60/en_301549v020102p.pdf

Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criterion.
Does Not Support: The majority of product functionality does not meet the criterion.
Not Applicable: The criterion is not relevant to the product.
Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.x Level AAA.

WCAG 2.1 Report

Tables 1 and 2 also document conformance with:

EN 301 549: Chapter 9 - Web, Chapter 10 - Non-Web documents, Section 11.2.1- Non-Web Software (excluding closed functionality), and Section 11.2.2 - Non-Web Software (closed functionality).
Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

Section 1: Success Criteria, Level A and AA

Notes:

Guideline 1.1 Text Alternatives:

Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (level A)

Also applies to:
EN 301 549 Criteria

9.1.1.1 (Web)
10.1.1.1 (Non-web document)
11.1.1.1.1 (Open Functionality Software)
11.1.1.1.2 (Closed Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: The product provides sufficient text alternatives for most instances of images and graphs. Exceptions include:

In many product functions, SVG images lack textual alternatives.

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria

Conformance Level

Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (level A)

Also applies to:

EN 301 549 Criteria

9.1.2.1 (Web)
10.1.2.1 (Non-web document)
11.1.2.1 (Open Functionality Software)
11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports (Not Applicable)

Web: The product does not contain prerecorded audio-only or video-only media.

1.2.2 Captions (Prerecorded) (level A)

Also applies to:

EN 301 549 Criteria

9.1.2.2 (Web)
10.1.2.2 (Non-web document)
11.1.2.2 (Open Functionality Software)
11.1.2.2 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports (Not Applicable)

Web: The product does not contain prerecorded synchronized media.

1.2.3 Audio Description or Media Alternative (Prerecorded) (level A)

Also applies to:

EN 301 549 Criteria

9.1.2.3 (Web)
10.1.2.3 (Non-web document)
11.1.2.3.1 (Open Functionality Software)
11.1.2.3.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports (Not Applicable)

Web: The product does not contain prerecorded video content that would require audio description or a media alternative.

1.2.4 Captions (Live) (level A)

Also applies to:

EN 301 549 Criteria

9.1.2.4 (Web)
10.1.2.4 (Non-web document)
11.1.2.4 (Open Functionality Software)
11.1.2.4 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports (Not Applicable)

Web: The product does not contain live synchronized media.

1.2.5 Audio Description (Prerecorded) (level AA)

Also applies to:

EN 301 549 Criteria

9.1.2.5 (Web)
10.1.2.5 (Non-web document)
11.1.2.5 (Open Functionality Software)
11.1.2.5 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports (Not Applicable)

Web: The product does not contain prerecorded video content that would require audio description.

Guideline 1.3 Adaptable:

Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Criteria

Conformance Level

Remarks and Explanations

1.3.1 Info and Relationships (level A)

Also applies to:

EN 301 549 Criteria

9.1.3.1 (Web)
10.1.3.1 (Non-web document)
11.1.3.1.1 (Open Functionality Software)
11.1.3.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: Most visual structure and relationship information is provided through element semantics. Exceptions include:

The home page has implicit headings.

Some non-interactive elements have properties, such as “required” and “read-only”, which do not correspond to the visual presentation.

1.3.2 Meaningful sequence (Level A)

Also applies to:

EN 301 549 Criteria

9.1.3.2 (Web)
10.1.3.1 (Non-web document)
11.1.3.2.1 (Open Functionality Software)
11.1.3.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: The product presents most content in a meaningful sequence. Exceptions include:

The Create Trait page tree list components are styled with CSS for order and are in reverse order in the HTML.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

9.1.3.3 (Web)
10.1.3.3 (Non-web document)
11.1.3.3 (Open Functionality Software)
11.1.3.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: Instructions do not rely solely on sensory characteristics.

1.3.4 Orientation (WCAG 2.1)

Also applies to:

EN 301 549 Criteria

9.1.3.4 (Web)
10.1.3.4 (Non-web document)
11.1.3.4 (Open Functionality Software)
11.1.3.4 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Web: The product does not restrict its view and operation to a single display orientation.

1.3.5 Identify Input Purpose (WCAG 2.1)

Also applies to:

EN 301 549 Criteria

9.1.3.5 (Web)
10.1.3.4 (Non-web document)
11.1.3.5 (Open Functionality Software)
11.1.3.5 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Partially Supports

Web: Most input fields in the product do not collect information about the user. However, some input fields collect information about the user and do not programmatically convey their purpose. Exceptions include:

The login form and the Edit My Profile page uses input elements with the attributes type=”email” and type=”password”, and explicitly have the attribute autocomplete=”off”.

The login form, the forgot password functionality, and the Edit My Profile page do not leverage the more informative attributes of autocomplete=”email”, autocomplete=”current-password”, autocomplete=”new-password”, or autocomplete=”username”.

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria

Conformance Level

Remarks and Explanations

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

9.1.4.1 (Web)
10.1.4.1 (Non-web document)
11.1.4.1 (Open Functionality Software)
11.1.4.1 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: Most functions of the product do not convey information through color alone. Exceptions include:

Graphs and charts rely on colored lines for association with legend labels.

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

9.1.4.2 (Web)
10.1.4.2 (Non-web document)
11.1.4.2 (Open Functionality Software)
11.1.4.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports (Not Applicable)

Web: The product does not contain audio that plays automatically.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

9.1.4.3 (Web)
10.1.4.3 (Non-web document)
11.1.4.3 (Open Functionality Software)
11.1.4.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: Most text meets minimum contrast requirements. Exceptions include:

Text used in chart/graph axis, error messages displayed upon submission, and some instances of form field labels lack sufficient contrast between the text and its background.

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

9.1.4.4 (Web)
10.1.4.4 (Non-web document)
11.1.4.4.1 (Open Functionality Software
11.1.4.4.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: Most of the product allows browser zoom and text resizing to up to 200 percent without loss of content or functionality. Exceptions include:

When zoomed in enough where the top navigation options overflow, the right-most options disappear and are only accessible by keyboard navigation and not by mouse.

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

9.1.4.5 (Web)
10.1.4.5 (Non-web document)
11.1.4.5.1 (Open Functionality Software)
11.1.4.5.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: The product uses text instead of images of text, except for branding elements.

1.4.10 Reflow (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

9.1.4.10 (Web)
10.1.4.10 (Non-web document)
11.1.4.10.1 (Open Functionality Software)
11.1.4.10.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Does Not Support

Web: At the required width of 320 CSS pixels, most functions of the product do not meet this criterion. [Loss of information or functionality occurs] and [content which does not require two-dimensional layout for meaning relies on scrolling in two dimensions.

1.4.11 Non-text Contrast (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

9.1.4.11 (Web)
10.1.4.11 (Non-web document)
11.1.4.11 (Open Functionality Software)
11.1.4.11 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 - Does Not Apply

Web: Partially Supports

Web: Most meaningful non-text content elements icons and graphs have sufficient contrast. Exceptions include:

The percentage meters within the Segments View lack sufficient contrast.

1.4.12 Text Spacing (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

9.1.4.12 (Web)
10.1.4.12 (Non-web document)
11.1.4.12 (Open Functionality Software)
11.1.4.12 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Web: The product supports the required text style properties without loss of content or functionality.

1.4.13 Content on Hover or Focus (Level AA 2.1 only)

Also applies to:

EN 301 549 Criteria

9.1.4.13 (Web)
10.1.4.13 (Non-web document)
11.1.4.13 (Open Functionality Software)
11.1.4.13 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Partially Supports

Web: When content is triggered by hover or focus, it becomes visible and then hidden in a manner which meets this criterion.

Guideline 2.1 Keyboard Accessible:

Make all functionality available from a keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

9.2.1.1 (Web)
10.2.1.1 (Non-web document)
11.2.1.1.1 (Open Functionality Software)
11.2.1.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: Most product functionality can be operated through a keyboard interface. Exceptions include:

Some tooltips are not navigable by keyboard-only users.

Sortable table headers are not navigable by keyboard users.

A-Z filter links are not navigable by keyboard users.

Checkboxes in the Recommendations table receive focus twice and can only be activated by keyboard the second time.

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

9.2.1.2 (Web)
10.2.1.2 (Non-web document)
11.2.1.2 (Open Functionality Software)
11.2.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: The product does not include keyboard traps.

2.1.4 Character Key Shortcuts (WCAG 2.1)

Also applies to:

EN 301 549 Criteria

9.2.1.4 (Web)
10.2.1.4 (non-web document)
11.2.1.4.1 (Open Functionality Software)
11.2.1.4.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports (Not Applicable)

Web: The product does not provide character key shortcuts.

Guideline 2.2 Enough Time:

Provide users enough time to read and use content.

Criteria

Conformance Level

Remarks and Explanations

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

9.2.2.1 (Web)
10.2.2.1 (Non-web document)
11.2.2.1 (Open Functionality Software)
11.2.2.1 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports (Not Applicable)

Web: The product does not include time limits.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

9.2.2.2 (Web)
10.2.2.2 (Non-web document)
11.2.2.2 (Open Functionality Software)
11.2.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports (Not Applicable)

Web: The product does not include elements which move, blink, scroll, or auto-update.

Guideline 2.3 Seizures:

Do not design content in a way that is known to cause seizures.

Criteria

Conformance Level

Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

9.2.3.1 (Web)
10.2.3.1 (Non-web document)
11.2.3.1 (Open Functionality Software)
11.2.3.1(Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports (Not Applicable)

Web: The product does not contain flashing content.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are.

Criteria

Conformance Level

Remarks and Explanations

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

9.2.4.1 (Web)
10.2.4.1 (Non-web document) – Does not apply
11.2.4.1 (Open Functionality Software) – Does not apply
11.2.4.1 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Web: Partially Supports

Web: The product does not provide a specific mechanism to bypass repeated blocks of navigation. Most pages have an H1 heading for the title.

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

9.2.4.2 (Web)
10.2.4.2 (Non-web document)
11.2.4.2 (Open Functionality Software) - Does not apply
11.2.4.2 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: The titles of pages describe their purpose.

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

9.2.4.3 (Web)
10.2.4.3 (Non-web document)
11.2.4.3 (Open Functionality Software)
11.2.4.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: Most components receive focus in a meaningful order. Exceptions include:

Tabbing sequence within main navigation unexpectedly shifts, deviating from the reading order of the content.

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

9.2.4.4 (Web)
10.2.4.4 (Non-web document)
11.2.4.4 (Open Functionality Software)
11.2.4.4 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: The purpose of links in the product can be determined from the link text alone or from the programmatic context of the link.

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.4.5 (Web)
10.2.4.5 (Non-web document) – Does not apply
11.2.4.5 (Open Functionality Software) – Does not apply
11.2.4.5 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: Users can locate web pages in the product through the navigation and search function.

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.4.6 (Web)
10.2.4.6 (Non-web document)
11.2.4.6 (Open Functionality Software)
11.2.4.6 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web) (Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: Headings and labels are descriptive.

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.4.7 (Web)
10.2.4.7 (Non-web document)
11.2.4.7 (Open Functionality Software)
11.2.4.7 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs

Web: Partially Supports

Web: Most focusable elements have a visible keyboard focus indicator. Exceptions include:

The help icon tooltip elements, Basic View and Code View tabs, and the tree view menus lack visual indication of keyboard focus.

Guideline 2.5 Input Modalities:

Make it easier for users to operate functionality through various inputs beyond keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.5.1 Pointer Gestures (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

9.2.5.1 (Web)
10.2.5.1 (Non-web document)
11.2.5.1 (Open Functionality Software)
11.2.5.1 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports (Not Applicable)

Web: The product does not rely on multipoint or path-based gestures.

2.5.2 Pointer Cancellation (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

9.2.5.2 (Web)
10.2.5.2 (Non-web document)
11.2.5.2 (Open Functionality Software)
11.2.5.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Web: Product functions that use a single pointer are completed when the user releases the pointer and allow the user to cancel the pointer action before completing the pointer click.

2.5.3 Label in Name (Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

9.2.5.3 (Web)
10.2.5.3 (Non-web document)
11.2.5.3 (Open Functionality Software)
11.2.5.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Web: The accessible names of controls, buttons, fields and tabs contain the text of their visible labels.

2.5.4 Motion Actuation(Level A 2.1 only)

Also applies to:

EN 301 549 Criteria

9.2.5.4 (Web)
10.2.5.4 (Non-web document)
11.2.5.4 (Open Functionality Software)
11.2.5.4 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports (Not Applicable)

Web: The product does not have functionality operated by device motion or user motion.

Guideline 3.1 Readable:

Make text content readable and understandable.

Criteria

Conformance Level

Remarks and Explanations

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

9.3.1.1 (Web)
10.3.1.1 (Non-web document)
11.3.1.1.1 (Open Functionality Software)
11.3.1.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Does Not Support

Web: The language cannot be programmatically determined.

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

9.3.1.2 (Web)
10.3.1.2 (Non-web document)
11.3.1.2 (Open Functionality Software) – Does not apply
11.3.1.2 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports (Not Applicable)

Web: Content is only presented in one language at a time.

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways.

Criteria

Conformance Level

Remarks and Explanations

3.2.1 On Focus Also applies to:

EN 301 549 Criteria

9.3.2.1 (Web)
10.3.2.1 (Non-web document)
11.3.2.1 (Open Functionality Software)
11.3.2.1 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: Components do not initiate a change of context when focused.

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

9.3.2.2 (Web)
10.3.2.2 (Non-web document)
11.3.2.2 (Open Functionality Software)
11.3.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: Changes of context do not occur automatically on most user input. Exceptions include:

Selecting or attempting to change radio buttons automatically submits the Create/Edit Destinations dialog.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

9.3.2.3 (Web)
10.3.2.3 (Non-web document) – Does not apply
11.3.2.3 (Open Functionality Software) – Does not apply
11.3.2.3 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: When navigational mechanisms are repeated in the product, such as the navigation bar, form controls and links, they occur in a consistent relative order.

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

9.3.2.4 (Web)
10.3.2.4 (Non-web document) – Does not apply
11.3.2.4 (Open Functionality Software) – Does not apply
11.3.2.4 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Web: Components with the same functionality, navigation, buttons, form controls and links, are identified consistently.

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes.

Criteria

Conformance Level

Remarks and Explanations

3.3.1 Error Identification (Level AA)

Also applies to:

EN 301 549 Criteria

9.3.3.3 (Web)
10.3.3.3 (Non-web document)
11.3.3.3 (Open Functionality Software)
11.3.3.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: Where input errors are automatically detected, such as in form controls, suggestions for correction are provided to the user.

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

9.3.3.2 (Web)
10.3.3.2 (Non-web document)
11.3.3.2 (Open Functionality Software)
11.3.3.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Web: Labels are provided for input fields.

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

9.3.3.3 (Web)
10.3.3.3 (Non-web document)
11.3.3.3 (Open Functionality Software)
11.3.3.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs

Web: Supports

Web: Where input errors are automatically detected, such as in form controls, suggestions for correction are provided to the user.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

9.3.3.4 (Web)
10.3.3.4 (Non-web document)
11.3.3.4 (Open Functionality Software)
11.3.3.4 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports (Not Applicable)

Web: The product does not process legal commitments or financial transactions or modify user-controllable data.

Guideline 4.1 Compatible:

Maximize compatibility with current and future user agents, including assistive technologies.

Criteria

Conformance Level

Remarks and Explanations

4.1.1 Parsing

Supports (Not Applicable)

Software: The product is not implemented using markup languages.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

9.4.1.2 (Web)
10.4.1.2 (Non-web document)
11.4.1.2.1 (Open Functionality Software)
11.4.1.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Web: The name, role, and value has been specified for most elements. However, user interface components in some product functions do not provide programmatic name and value information. Examples include:

The currently selected tab and navigation links are not programmatically available to assistive technology.

Some input elements and buttons lack an accessible name.

4.1.3 Status Messages (Level AA)

Also applies to:

EN 301 549 Criteria

9.4.1.3 (Web)
10.4.1.3 (Non-web document) – Does not apply
11.4.1.3 (Open Functionality Software) – Does not apply
11.4.1.3 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports (Not Applicable)

Web: The product does not have functionality that produces status messages

Functional Performance (FPC, FPS)

These examples cover two VPAT tables:

Section 508, Chapter 3, Functional Performance Criteria (FPC)
EN 301 549, Chapter 4: 4.2 Functional Performance Statements (FPS)

Criterion

Conformance Level

Remarks and Explanations

302.1 Without Vision

And

4.2.1 Usage without vision

Web: Partially Supports

Web: Most functions of the product are usable without vision. Exceptions include:

As noted in 1.1.1 Non-text Content, some images lack text alternatives.

As noted in 1.3.1 Info and Relationships, some visual information is not conveyed programmatically.

As noted in 2.1.1 Keyboard, some controls cannot be activated by keyboard users.

As noted in 2.4.3 Focus Order, tabbing sequence within the main navigation does not follow the reading order of the content.

As noted in 3.1.1 Language of Page, the product lacks a programmatically determinable language.

As noted in 3.2.2 On Input, radio buttons in the Create/Edit Destinations dialog automatically submit when changed by the user.

As noted in 4.1.2 Name, Role, Value, some controls lack programmatic indication of role or state.

302.2 With Limited Vision

and

4.2.2 Usage with limited vision

Web: Partially Supports

Web: Most functions of the product are usable with limited vision. Exceptions include:

As noted in 1.4.3 Contrast (Minimum), text used in charts, graphs, certain error messages, some form control labels, and tabs lacks sufficient contrast.

As noted in 1.4.10 Reflow, some pages cannot be viewed with small screens and zoom.

As noted in 1.4.11 Non-text Contrast, percentage meters within the Segments view and radio buttons within the Create/Edit Destinations popup lack sufficient contrast.

302.3 Without Perception of Color

and

4.2.3 Usage without perception of colour

Web: Partially Supports

Web: Most functions of the product are usable without perception of color. Exceptions include:

As noted in 1.4.1 Use of Color, graphs and charts rely on colored lines for association with legend labels.

302.4 Without Hearing

And

4.2.4 Usage without hearing

Web: Supports (not applicable)

Web: The product does not require the use of hearing.

302.5 With Limited Hearing

And

4.2.5 Usage with limited hearing

Web: Supports (not applicable)

Web: The product does not require the use of hearing.

302.6 Without Speech

and

4.2.6 Usage without vocal capability

Web: Supports (not applicable)

Web: The product does not require the use of speech.

302.7 With Limited Manipulation (US)

Web: Partially Supports

Web: Parts of the product are functional for users with limited manipulation, but other parts are inaccessible to these users. These exceptions include:

As noted in 2.1.1 Keyboard, some controls cannot be activated by keyboard users.

As noted in 2.4.7 Focus Visible, the help icon tooltip in the Basic and Code View tabs and the left/right sidebar trees menus lack visible focus indicator.

4.2.7 Usage with limited manipulation or strength (EU)

Web: Partially Supports

Web: Parts of the product are functional for users with limited manipulation, but other parts are inaccessible to these users. These exceptions include:

As noted in 2.1.1 Keyboard, some controls cannot be activated by keyboard users.

As noted in 2.4.7 Focus Visible, the help icon tooltip in the Basic and Code View tabs and the left/right sidebar trees menus lack visible focus indicator.

302.8 With Limited Reach and Strength (US)

Web: Supports

Web: The product is functional with limited reach and strength.

4.2.8 Usage with limited reach (EU)

Web: Supports (either fully supports, or not applicable)

Web: The product is functional with limited reach.

4.2.9 Minimize photosensitive seizure triggers (EU only)

Web: Supports (not applicable)

Web: The product does not contain flashing content.

302.9 With Limited Language, Cognitive, and Learning Abilities

and

4.2.10 Usage with limited cognition

Web: Partially Supports

Software or Web: Most functions of the product are usable with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides consistent navigation, understandable naming conventions and icons that visually explain their purpose in supporting users with limited cognitive abilities. Exceptions include issues noted in:

2.4.3 Focus Order.

3.1.1 Language of Page.

3.2.2 On Input.

4.2.11 Privacy (EU only)

Web: Supports (not applicable)

Web: The product does not ask for or display legal, financial, or personal data.

Revised Section 508 Report

Chapter 5: Software

Criteria

Conformance Level

Remarks and Explanations

502 Interoperability with Assistive Technology

Heading cell – no response required

502.2.1 User Control of Accessibility Features

Not Applicable

The product is not platform software.

502.2.2 No Disruption of Accessibility Features

Partially Supports

The product does not disrupt most platform accessibility features. Exceptions include: [bullet list]

503.2 User Preferences

Not Applicable

Not applicable to web

503.2 ...

Supports

The product permits user preferences from platform settings.

503.3 Alternative User Interfaces

Not Applicable

The product does not provide an alternative user interface that functions as assistive technology.

503.4 User Controls for Captions and Audio Description

Heading cell – no response required

503.4.1 Caption Controls

Not Applicable

The product does not display video.

503.4.1 ...

Not Applicable

The product does not display video with synchronized audio that requires captions.

503.4.1 ...

Supports

The product provides user controls for closed captions.

503.4.1 ...

Partially Supports

The product provides user controls for closed captions; however, the caption controls are not at the same level as the volume or program selection controls.

503.4.1 ...

Does Not Support

The product does not provide user controls for closed captions.

503.4.2 Audio Description Controls

Not Applicable

The product does not provide prerecorded media that requires audio description.

503.4.2 ...

Supports

The product provides user controls for audio descriptions.

503.4.2 ...

Partially Supports

The product provides user controls for audio descriptions; however, the audio description controls are not at the same level as the volume or program selection controls.

503.4.2 ...

Does Not Support

The product does not provide user controls for audio descriptions.

504 Authoring Tools

Heading cell – no response required

504.2 Content Creation or Editing

Not Applicable

The product is not an authoring tool.

504.2 …

See WCAG 2.x section

See information in WCAG section.

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Not Applicable

The product is not an authoring tool.

504.2.1 ...

Not Applicable

The product does not convert content.

504.2.1 ...

Not Applicable

Imported [specify source file formats, e.g. “images and audio”] do not provide accessibility information for conversion.

504.2.1 ...

Not Applicable

Destination formats do not support the accessibility information of the product’s source formats.

504.2.1 ...

Supports (to the extent accessibility information is supported in the source format)

When converting content, the product preserves the accessibility information of the source formats.

504.2.1 ...

Supports (alternative remark)

When converting content, the product preserves [specify what is preserved, e.g. “captions and audio descriptions”].

504.2.1 ...

Does Not Support

When converting content, the product preserves captions, but does not preserve audio descriptions. [or vice versa]

504.2.1 ...

Does Not Support

When converting content, [specify a couple of examples of what is not preserved]

504.2.2 PDF Export

Not Applicable

The product is not an authoring tool.

504.2.2 ...

Not Applicable

The product does not export PDF files.

504.2.2 ...

Not Applicable

The product does not export to PDF version 1.7.

504.2.2 ...

Supports

The product allows authors to export PDF files that conform to PDF/UA-1.

504.2.2 ...

Partially Supports

(Caution: The “Partially Supports” rating might not be a valid option, because a PDF is either fully conformant or it’s not.)

The product enables authors to export PDF 1.7 files that conform to most PDF/UA-1 requirements. Exceptions include: [bullet list]

504.2.2 ...

Does Not Support

The product exports PDF 1.7 files that do not conform to PDF/UA-1. Examples include [bullet list]

504.3 Prompts

Not Applicable

The product is not an authoring tool.

504.3 ...

Does Not Support (authoring tool only)

Most authoring functions do not prompt authors to create content which conforms to WCAG 2.0 Levels A and AA.

504.4 Templates

Not Applicable

The product is not an authoring tool.

504.4 ...

Not Applicable (authoring tool only)

The product does not provide templates for authored content.

504.4 ...

Partially Supports (authoring tool only)

(most kinds of content in the range of content are fully conformant, but some significant kinds of content in the range of content are less than fully conformant)

Templates in the product enable authors to create a range of content, such as {kinds of content}. For most of these kinds of content, the product enables authors to create content which conforms to WCAG 2.0 Levels A and AA. Exceptions include:

As noted in {list of WCAG criteria}, {kind of template} does not allow authors to create WCAG conformant {kind of content}.

504.4 ...

Does Not Support (authoring tool only)

(most kinds of content in the range of content are less than fully conformant)

Templates in the product do not allow authors to create {a range of} content which conforms to WCAG 2.0 Levels A and AA. Examples include:

As noted in {list of WCAG criteria}, {kind of template} does not allow authors to create WCAG conformant {kind of content}.

Chapter 6: Support Documentation and Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

EN 301 549 Report

Chapter 5: Generic Requirements

Criteria

Conformance Level

Remarks and Explanations

5.2 Activation of accessibility features

Not Applicable

The product does not have specific documented accessibility features. The product instead relies upon platform accessibility features.

5.4 Preservation of accessibility information during conversion

[See U.S. 504.2.1 for examples of conformance levels.]

[See U.S. 504.2.1 for examples of remarks.]

5.5.1 Means of operation

Not Applicable

The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate.

5.5.2 Operable parts discernibility

Partially Supports

The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision. Exceptions include:

Some graphical on-screen buttons do not have an accessible name.

5.9 Simultaneous user actions

Supports

The product supports Windows Sticky Keys, which allows users to combine modifier keys by pressing one key at a time.

Chapter 7: ICT with Video Capabilities

Notes: Not Applicable

Chapter 10: Non-web Documents

Notes: Not Applicable

Chapter 11: Software

Notes: Not Applicable

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