Adobe GenStudio Accessibility Conformance Report International Edition

(Based on VPAT® Version 2.5)

Product Information

Name of Product/Version: Adobe GenStudio for Performance Marketing
Product Description: Adobe GenStudio for Performance Marketing is a generative AI web application that lets marketing teams create personalized marketing campaigns.
Date: April 2025
Contact information: access@adobe.com
Notes:
Evaluation Methods Used: Primary testing of the GenStudio for Performance Marketing product was conducted through manual testing, using leading assistive technologies including screen readers and screen magnifiers, as well as exclusive use of the keyboard. This was supplemented with automated accessibility testing tools and manual inspection of accessibility API output.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline

Included In Report

Web Content Accessibility Guidelines 2.0

Level A - Yes

Level AA - Yes

Level AAA - No

Web Content Accessibility Guidelines 2.1

Level A - Yes

Level AA - Yes

Level AAA - No

Web Content Accessibility Guidelines 2.2

Level A - Yes

Level AA - Yes

Level AAA - No

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018

Yes

EN 301 549 Accessibility requirements for ICT products and services - V3.1.1 (2019-11) AND EN 301 549 Accessibility requirements for ICT products and services - V3.2.1 (2021-03)

Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criterion.
Does Not Support: The majority of product functionality does not meet the criterion.
Not Applicable: The criterion is not relevant to the product.
Not Evaluated: The product has not been evaluated against the criterion. This can only be used in WCAG Level AAA criteria.

WCAG 2.2 Report

Tables 1 and 2 also document conformance with:

EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Table 1: Success Criteria, Level A

Notes:

Guideline 1.1 Text Alternatives:

Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

9.1.1.1 (Web)
10.1.1.1 (Non-web document)
11.1.1.1.1 (Open Functionality Software)
11.1.1.1.2 (Closed Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: Images throughout the product provide text alternatives.

Authored Content: Authors can provide text alternatives for authored content with descriptive text.

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria

Conformance Level

Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

9.1.2.1 (Web)
10.1.2.1 (Non-web document)
11.1.2.1.1 (Open Functionality Software)
11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: The product does not contain prerecorded audio-only or video-only media.

Authored Content: Authored content does not contain prerecorded audio-only or video-only media.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

9.1.2.2 (Web)
10.1.2.2 (Non-web document)
11.1.2.2 (Open Functionality Software)
11.1.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: The product does not contain prerecorded synchronized media.

Authored Content: Authored content does not contain prerecorded synchronized media.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

9.1.2.3 (Web)
10.1.2.3 (Non-web document)
11.1.2.3.1 (Open Functionality Software)
11.1.2.3.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: The product does not contain prerecorded video content that would require audio description or a media alternative.

Authored Content: Authored content does not contain video content that would require audio description or a media alternative.

Guideline 1.3 Adaptable:

Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Criteria

Conformance Level

Remarks and Explanations

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

9.1.3.1 (Web)
10.1.3.1 (Non-web document)
11.1.3.1.1 (Open Functionality Software)
11.1.3.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Does Not Support

Web: Structure and relationship information, such as headings and navigation, is provided through element semantics.

Authored Content: Authors can provide only visible text equivalents, not programmatic equivalents, for most visual structure and relationship information in created content.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

9.1.3.2 (Web)
10.1.3.2 (Non-web document)
11.1.3.2.1 (Open Functionality Software)
11.1.3.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: The product presents content in a meaningful sequence.

Authored Content: The product allows authors to present content in a meaningful sequence.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

9.1.3.3 (Web)
10.1.3.3 (Non-web document)
11.1.3.3 (Open Functionality Software)
11.1.3.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: Instructions do not rely solely on sensory characteristics.

Authored Content: Authors can ensure that content meets this criterion.

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria

Conformance Level

Remarks and Explanations

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

9.1.4.1 (Web)
10.1.4.1 (Non-web document)
11.1.4.1 (Open Functionality Software)
11.1.4.1 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: The product does not convey information through color alone.

Authored Content: Authors can ensure that content meets this criterion.

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

9.1.4.2 (Web)
10.1.4.2 (Non-web document)
11.1.4.2 (Open Functionality Software)
11.1.4.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Software or Web: The product does not contain audio that plays automatically.

Authored Content: Authored content does not contain audio that plays automatically.

Guideline 2.1 Keyboard Accessible:

Make all functionality available from a keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

9.2.1.1 (Web)
10.2.1.1 (Non-web document)
11.2.1.1.1 (Open Functionality Software)
11.2.1.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Authored Content: Supports

Web: Most product functionality can be operated through a keyboard interface. Exceptions include:

Manual edits of automatically generated text

Authored Content: Authors can ensure that content meets this criterion.

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

9.2.1.2 (Web)
10.2.1.2 (Non-web document)
11.2.1.2 (Open Functionality Software)
11.2.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Does Not Support

Authored Content: Supports

Web: Keyboard trap is present in Create when navigating through AI prompts with keyboard.

Authored Content: Authored content does not include keyboard traps.

2.1.4 Character Key Shortcuts (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

9.2.1.4 (Web)
10.2.1.4 (Non-web document)
11.2.1.4.1 (Open Functionality Software)
11.2.1.4.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Authored Content: Supports

Web: The product does not provide character key shortcuts.

Authored Content: Authored content does not provide character key shortcuts.

Guideline 2.2 Enough Time:

Provide users enough time to read and use content.

Criteria

Conformance Level

Remarks and Explanations

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

9.2.2.1 (Web)
10.2.2.1 (Non-web document)
11.2.2.1 (Open Functionality Software)
11.2.2.1 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: The product does not include time limits.

Authored Content: Authored content does not include time limits.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

9.2.2.2 (Web)
10.2.2.2 (Non-web document)
11.2.2.2 (Open Functionality Software)
11.2.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: The product does not include elements which move, blink, scroll, or auto-update.

Authored Content: Authors can ensure that content meets this criterion.

Guideline 2.3 Seizures:

Do not design content in a way that is known to cause seizures.

Criteria

Conformance Level

Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

9.2.3.1 (Web)
10.2.3.1 (Non-web document)
11.2.3.1 (Open Functionality Software)
11.2.3.1 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: The product does not contain flashing content.

Authored Content: Authors can ensure that content does not flash.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are.

Criteria

Conformance Level

Remarks and Explanations

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

9.2.4.1 (Web)
10.2.4.1 (Non-web document) – Does not apply
11.2.4.1 (Open Functionality Software) – Does not apply
11.2.4.1 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Authored Content: Supports

Web: The product provides robust heading structure to bypass repeated blocks of navigation.

Authored Content: Authored content does not contain repeated blocks that would require a skip mechanism.

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

9.2.4.2 (Web)
10.2.4.2 (Non-web document)
11.2.4.2 (Open Functionality Software) - Does not apply
11.2.4.2 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Does Not Support

Authored Content: Supports

Web: Pages do not have unique titles.

Authored Content: Created content does not require page titles.

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

9.2.4.3 (Web)
10.2.4.3 (Non-web document)
11.2.4.3 (Open Functionality Software)
11.2.4.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: Where components receive focus, the focus order is consistent with the meaning of the content.

Authored Content: Where components receive focus, authors can ensure that content meets this criterion.

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

9.2.4.4 (Web)
10.2.4.4 (Non-web document)
11.2.4.4 (Open Functionality Software)
11.2.4.4 (Closed Software
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Authored Content: Supports

Web: The purpose of most links in the product can be determined from the link text alone or from the programmatic context of the link. Exceptions include:

Campaign table links are provided as URLs to screen readers instead of descriptive names.

Authored Content: Authors can provide the purpose of links through link text alone or through programmatic context.

Guideline 2.5 Input Modalities:

Make it easier for users to operate functionality through various inputs beyond keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.5.1 Pointer Gestures (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

9.2.5.1 (Web)
10.2.5.1 (Non-web document)
11.2.5.1 (Open Functionality Software)
11.2.5.1 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Authored Content: Supports

Web: The product does not rely on multipoint or path-based gestures.

Authored Content: Authored content does not rely on multipoint or path based gestures.

2.5.2 Pointer Cancellation (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

9.2.5.2 (Web)
10.2.5.2 (Non-web document)
11.2.5.2 (Open Functionality Software)
11.2.5.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Authored Content: Supports

Web: Product functions that use a single pointer are completed when the user releases the pointer and allow the user to cancel the pointer action before completing the pointer click.

Authored Content: Authors can ensure that content meets this criterion.

2.5.3 Label in Name (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

9.2.5.3 (Web)
10.2.5.3 (Non-web document)
11.2.5.3.1 (Open Functionality Software)
11.2.5.3.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Authored Content: Supports

Web: The accessible names of controls contain the text of their visible labels.

Authored Content: Authored content does not contain user interface controls.

2.5.4 Motion Actuation (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

9.2.5.4 (Web)
10.2.5.4 (Non-web document)
11.2.5.4 (Open Functionality Software)
11.2.5.4 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Authored Content: Supports

Web: The product does not have functionality operated by device motion or user motion.

Authored Content: Authored content does not have functionality operated by device motion or user motion.

Guideline 3.1 Readable:

Make text content readable and understandable.

Criteria

Conformance Level

Remarks and Explanations

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

9.3.1.1 (Web)
10.3.1.1 (Non-web document)
11.3.1.1.1 (Open Functionality Software)
11.3.1.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: The language is programmatically determinable within the product.

Authored Content: Authored content is embedded in a web application container. The language is a function of the container, not the authored content.

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways.

Criteria

Conformance Level

Remarks and Explanations

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

9.3.2.1 (Web)
10.3.2.1 (Non-web document)
11.3.2.1 (Open Functionality Software)
11.3.2.1 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: Components do not initiate a change of context when focused.

Authored Content: Authors can ensure that content meets this criterion.

Authoring Tool:

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

9.3.2.2 (Web)
10.3.2.2 (Non-web document)
11.3.2.2 (Open Functionality Software)
11.3.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: Changes of context do not occur automatically on user input.

Authored Content: Authors can ensure that content meets this criterion.

3.2.6 Consistent Help (Level A 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Supports

Authored Content: Supports

Web:

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes.

Criteria

Conformance Level

Remarks and Explanations

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

9.3.3.1 (Web)
10.3.3.1 (Non-web document)
11.3.3.1.1 (Open Functionality Software)
11.3.3.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: Where input errors are automatically detected, such as empty required fields, items in error are identified and error messages are provided as text.

Authored Content: Authored content does not contain user input controls that would require error identification.

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

9.3.3.2 (Web)
10.3.3.2 (Non-web document)
11.3.3.2 (Open Functionality Software)
11.3.3.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Authored Content: Supports

Web: Labels are provided for most input fields. Exceptions include:

Subject line and preheader fields in email creation

Desktop/mobile view toggle buttons

Translate button

Back button from project

Authored Content: Authors can ensure that content meets this criterion.

3.3.7 Redundant Entry (Level A 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Supports

Authored Content: Supports

Web: Information for repeated entry is auto populated by the product.

Authored Content: Authors can ensure that content meets this criterion.

Guideline 4.1 Compatible:

Maximize compatibility with current and future user agents, including assistive technologies.

Criteria

Conformance Level

Remarks and Explanations

4.1.1 Parsing (Level A)

Applies to:

WCAG 2.0 and 2.1 – Always answer ‘Supports’

WCAG 2.2 (obsolete and removed) - Does not apply

EN 301 549 Criteria

9.4.1.1 (Web)
10.4.1.1 (Non-web document)
11.4.1.1.1 (Open Functionality Software)
11.4.1.1.2 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

For WCAG 2.0, 2.1, EN 301 549, and Revised 508 Standards, the September 2023 errata update indicates this criterion is always supported. See the WCAG 2.0 Editorial Errata and the WCAG 2.1 Editorial Errata.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

9.4.1.2 (Web)
10.4.1.2 (Non-web document)
11.4.1.2.1 (Open Functionality Software)
11.4.1.2.2 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Authored Content: Supports

Web: Most user interface components provide programmatic name, role, state, and value information. Exceptions include:

Loading spinners states are not communicated to assistive technologies.

Authored Content (e.g., Video): Authored content does not contain controls that would require programmatically determined name, role, state, property, and value information.

Table 2: Success Criteria, Level AA

Notes:

Criteria

Conformance Level

Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

9.1.2.4 (Web)
10.1.2.4 (Non-web document)
11.1.2.4 (Open Functionality Software)
11.1.2.4 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: The product does not contain live synchronized media.

Authored Content: Authored content does not contain live synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

9.1.2.5 (Web)
10.1.2.5 (Non-web document)
11.1.2.5 (Open Functionality Software)
11.1.2.5 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: The product does not contain prerecorded video content that would require audio description.

Authored Content: Authored content does not contain video content that would require audio description.

1.3.4 Orientation (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

9.1.3.4 (Web)
10.1.3.4 (Non-web document)
11.1.3.4 (Open Functionality Software)
11.1.3.4 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Authored Content: Supports

Web: Content does not restrict its view and operation to a single display orientation.

Authored Content: Authored image content is embedded in a web application container. Responding to the display orientation is a function of the container, not the authored content.

1.3.5 Identify Input Purpose (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

9.1.3.5 (Web)
10.1.3.5 (Non-web document)
11.1.3.5.1 (Open Functionality Software)
11.1.3.5.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Authored Content: Supports

Web: The product does not contain input fields that collect information about the user.

Authored Content: Authored content does not contain input fields that collect information about the user.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

9.1.4.3 (Web)
10.1.4.3 (Non-web document)
11.1.4.3 (Open Functionality Software)
11.1.4.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Authored Content: Supports

Web: Most text meets minimum contrast requirements. Exceptions include:

“Draft” on thumbnails under “Recent Work”

Authored Content: Authors can ensure that text meets contrast requirements.

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

9.1.4.4 (Web)
10.1.4.4 (Non-web document)
11.1.4.4.1 (Open Functionality Software)
11.1.4.4.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: The product allows browser zoom to resize text up to 200 percent without loss of content or functionality.

Authored Content: Using browser zoom, text can be resized up to 200 percent without loss of content or functionality.

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

9.1.4.5 (Web)
10.1.4.5 (Non-web document)
11.1.4.5.1 (Open Functionality Software)
11.1.4.5.2 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: The product uses text instead of images of text.

Authored Content: Authors can ensure that content meets this criterion.

1.4.10 Reflow (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

9.1.4.10 (Web)
10.1.4.10 (Non-web document)
11.1.4.10 (Open Functionality Software)
11.1.4.10 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Authored Content:

Supports

Web: At the required width of 320 CSS pixels, most content is presented without loss of information or functionality, and without requiring scrolling in two dimensions. Exceptions include:

Campaigns table content

Analytics table content

Authored Content: Authored content requires two-dimensional layout for meaning.

1.4.11 Non-text Contrast (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

9.1.4.11 (Web)
10.1.4.11 (Non-web document)
11.1.4.11 (Open Functionality Software)
11.1.4.11 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Authored Content: Supports

Web: Meaningful non-text content elements have sufficient contrast.

Authored Content: Authors can ensure that content meets this criterion.

1.4.12 Text Spacing (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

9.1.4.12 (Web)
10.1.4.12 (Non-web document)
11.1.4.12 (Open Functionality Software)
11.1.4.12 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Authored Content: Supports

Web: The product supports the required text style properties without loss of content or functionality.

Authored Content: Authors can ensure that content meets this criterion.

1.4.13 Content on Hover or Focus (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

9.1.4.13 (Web)
10.1.4.13 (Non-web document)
11.1.4.13 (Open Functionality Software)
11.1.4.13 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Authored Content: Supports

Web: The product does not contain elements triggered by hover or focus.

Authored Content: Authored content does not contain elements triggered by hover or focus.

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.4.5 (Web)
10.2.4.5 (Non-web document) – Does not apply
11.2.4.5 (Open Functionality Software) – Does not apply
11.2.4.5 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Authored Content: Supports

Web: Users can locate web pages in the product through the global navigation and through individual workflows.

Authored Content: Authors can ensure that content meets this criterion.

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.4.6 (Web)
10.2.4.6 (Non-web document)
11.2.4.6 (Open Functionality Software)
11.2.4.6 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: Headings and labels are descriptive.

Authored Content: Authors can ensure that content meets this criterion.

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

9.2.4.7 (Web)
10.2.4.7 (Non-web document)
11.2.4.7 (Open Functionality Software)
11.2.4.7 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Partially Supports

Authored Content: Supports

Web: Most focusable elements have a visible keyboard focus indicator. Exceptions include:

Card/list view tabbed controls

Authored Content: Authors can ensure that content meets this criterion.

2.4.11 Focus Not Obscured (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Supports

Authored Content: Supports

Web: Focused elements are not obscured by other UI elements.

Authored Content: Authors can ensure that content meets this criterion.

2.5.7 Dragging Movements (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Supports

Authored Content: Supports

Web: Product does not include draggable content.

Authored Content: Authors can ensure that content meets this criterion.

2.5.8 Target Size (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Supports

Authored Content: Supports

Web: Interactive content within the product has a clickable area of at least 44x44 pixels.

Authored Content: Authors can ensure that content meets this criterion.

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

9.3.1.2 (Web)
10.3.1.2 (Non-web document)
11.3.1.2 (Open Functionality Software) – Does not apply
11.3.1.2 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: Content is only presented in one language at a time.

Authored Content: Authored content is not capable of containing a programmatically determined language.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

9.3.2.3 (Web)
10.3.2.3 (Non-web document) – Does not apply
11.3.2.3 (Open Functionality Software) – Does not apply
11.3.2.3 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Authored Content: Supports

Web: The product’s navigational mechanisms occur in a consistent relative order.

Authored Content: Authored content does not contain a navigational mechanism that is repeated on multiple web pages.

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

9.3.2.4 (Web)
10.3.2.4 (Non-web document) – Does not apply
11.3.2.4 (Open Functionality Software) – Does not apply
11.3.2.4 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Authored Content: Supports

Web: Components with the same functionality are identified consistently.

Authored Content: Authored content does not provide functionality.

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

9.3.3.3 (Web)
10.3.3.3 (Non-web document)
11.3.3.3 (Open Functionality Software)
11.3.3.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: The product does not detect input errors that are displayed to users.

Authored Content: Authored content does not contain user input controls that would require suggestions for errors.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

9.3.3.4 (Web)
10.3.3.4 (Non-web document)
11.3.3.4 (Open Functionality Software)
11.3.3.4 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Web: Supports

Authored Content: Supports

Web: The product does not process legal commitments or financial transactions. When editing files, changes to user-controllable data are reversible or can be confirmed before finalizing.

Authored Content: Authored content does not contain legal or financial data and does not modify user-controllable data.

3.3.8 Accessible Authentication (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Supports

Authored Content: Supports

Web: Product does not require users to use CAPTCHA or other tests to authenticate.

Authored Content: Authors cannot make authenticated content with this product.

4.1.3 Status Messages (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

9.4.1.3 (Web)
10.4.1.3 (Non-web document)
11.4.1.3 (Open Functionality Software)
11.4.1.3 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Authored Content: Supports

Web: Status messages are communicated as updates to assistive technologies as live regions.

Authored Content: Authors cannot create content with status messages.

Revised Section 508 Report

Chapter 3: Functional Performance Criteria (FPC)

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

Partially Supports

Most product functions are usable without vision. Exceptions are listed under the following WCAG criteria:

2.1.1 Keyboard

2.1.2 No Keyboard Trap

2.4.4 Link Purpose

3.3.2 Labels and Instructions

4.1.2 Name, Role, Value

302.2 With Limited Vision

Partially Supports

Most product functions are usable with limited vision. Exceptions are listed under the following WCAG criteria:

1.4.3 Contrast (minimum)

2.4.7 Focus Visible

302.3 Without Perception of Color

Supports

302.4 Without Hearing

Supports

302.5 With Limited Hearing

Supports

302.6 Without Speech

Supports

302.7 With Limited Manipulation

Partially Supports

Most product functions are usable with limited manipulation. Exceptions are listed under the following WCAG criteria:

2.1.1 Keyboard

2.1.2 No Keyboard Trap

2.4.7 Focus Visible

302.8 With Limited Reach and Strength

Supports

302.9 With Limited Language, Cognitive, and Learning Abilities

Supports

Chapter 4: Hardware

Notes: The product does not have a hardware component.

Chapter 5: Software

Criteria

Conformance Level

Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.x section

See information in WCAG 2.x section

502 Interoperability with Assistive Technology

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502.2.1 User Control of Accessibility Features

Supports

502.2.2 No Disruption of Accessibility Features

Supports

502.3 Accessibility Services

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502.3.1 Object Information

Supports

502.3.2 Modification of Object Information

Supports

502.3.3 Row, Column, and Headers

Supports

502.3.4 Values

Supports

502.3.5 Modification of Values

Supports

502.3.6 Label Relationships

Partially Supports

See WCAG Criterion 3.3.2 Labels and Instructions

502.3.7 Hierarchical Relationships

Supports

502.3.8 Text

Supports

502.3.9 Modification of Text

Supports

502.3.10 List of Actions

Supports

502.3.11 Actions on Objects

Supports

502.3.12 Focus Cursor

Partially Supports

See WCAG Criterion 2.4.7 Focus Visible

502.3.13 Modification of Focus Cursor

Supports

502.3.14 Event Notification

Supports

502.4 Platform Accessibility Features

Supports

503 Applications

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503.2 User Preferences

Supports

Web applications are excepted from this requirement.

503.3 Alternative User Interfaces

Supports

503.4 User Controls for Captions and Audio Description

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503.4.1 Caption Controls

Supports

503.4.2 Audio Description Controls

Supports

504 Authoring Tools

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504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”)

See WCAG 2.x section

See information in WCAG 2.x section

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Supports

504.2.2 PDF Export

Supports

504.3 Prompts

Supports

504.4 Templates

Supports

Chapter 6: Support Documentation and Services

Criteria

Conformance Level

Remarks and Explanations

601.1 Scope

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602 Support Documentation

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602.2 Accessibility and Compatibility Features

Supports

602.3 Electronic Support Documentation

See WCAG 2.x section

See information in WCAG 2.x section

602.4 Alternate Formats for Non-Electronic Support Documentation

Supports

603 Support Services

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603.2 Information on Accessibility and Compatibility Features

Supports

603.3 Accommodation of Communication Needs

Supports

EN 301 549 Report

Notes:

Chapter 4: Functional Performance Statements (FPS)

Notes:

Criteria

Conformance Level

Remarks and Explanations

4.2.1 Usage without vision

Partially Supports

Most product functions are usable without vision. Exceptions are listed under the following WCAG criteria:

2.1.1 Keyboard

2.1.2 No Keyboard Trap

2.4.4 Link Purpose

3.3.2 Labels and Instructions

4.1.2 Name, Role, Value

4.2.2 Usage with limited vision

Partially Supports

Most product functions are usable with limited vision. Exceptions are listed under the following WCAG criteria:

1.4.3 Contrast (minimum)

2.4.7 Focus Visible

4.2.3 Usage without perception of colour

Supports

4.2.4 Usage without hearing

Supports

4.2.5 Usage with limited hearing

Supports

4.2.6 Usage with no or limited vocal capability

Supports

4.2.7 Usage with limited manipulation or strength

Partially Supports

Most product functions are usable with limited manipulation. Exceptions are listed under the following WCAG criteria:

2.1.1 Keyboard

2.1.2 No Keyboard Trap

2.4.7 Focus Visible

4.2.8 Usage with limited reach

Supports

4.2.9 Minimize photosensitive seizure triggers

Supports

4.2.10 Usage with limited cognition, language or learning

Supports

4.2.11 Privacy

Supports

Chapter 5: Generic Requirements

Notes:

Criteria

Conformance Level

Remarks and Explanations

5.1 Closed functionality

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5.1.2 General

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5.1.2.1 Closed functionality

See 5.2 through 13

See information in 5.2 through 13

5.1.2.2 Assistive technology

See 5.1.3 through 5.1.6

See information in 5.1.3 through 5.1.6

5.1.3 Non-visual access

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5.1.3.1 Audio output of visual information

Supports

5.1.3.2 Auditory output delivery including speech

Supports

5.1.3.3 Auditory output correlation

Supports

5.1.3.4 Speech output user control

Supports

5.1.3.5 Speech output automatic interruption

Supports

5.1.3.6 Speech output for non-text content

Supports

5.1.3.7 Speech output for video information

Supports

5.1.3.8 Masked entry

Supports

5.1.3.9 Private access to personal data

Supports

5.1.3.10 Non-interfering audio output

Supports

5.1.3.11 Private listening volume

Supports

5.1.3.12 Speaker volume

Supports

5.1.3.13 Volume reset

Supports

5.1.3.14 Spoken languages

Supports

5.1.3.15 Non-visual error identification

Supports

5.1.3.16 Receipts, tickets, and transactional outputs

Supports

5.1.4 Functionality closed to text enlargement

Supports

5.1.5 Visual output for auditory information

Supports

5.1.6 Operation without keyboard interface

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5.1.6.1 Closed functionality

See 5.1.3.1 through 5.1.3.16

See information in 5.1.3.1 through 5.1.3.16

5.1.6.2 Input focus

Supports

5.1.7 Access without speech

Supports

5.2 Activation of accessibility features

Supports

5.3 Biometrics

Supports

5.4 Preservation of accessibility information during conversion

Supports

5.5 Operable parts

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5.5.1 Means of operation

Supports

5.5.2 Operable parts discernibility

Supports

5.6 Locking or toggle controls

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5.6.1 Tactile or auditory status

Supports

5.6.2 Visual status

Supports

5.7 Key repeat

Supports

5.8 Double-strike key acceptance

Supports

5.9 Simultaneous user actions

Supports

Chapter 6: ICT with Two-Way Voice Communication

Notes: The product does not provide two way voice communication.

Chapter 7: ICT with Video Capabilities

Notes: The product does not provide video media content.

Chapter 8: Hardware

Notes: The product does not have a hardware component.

Chapter 9: Web (see WCAG 2.x section)

Chapter 10: Non-Web Documents

Notes: The product does not provide non-web documentation.

Chapter 11: Software

Notes:

Criteria

Conformance Level

Remarks and Explanations

11.0 General (informative)

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11.1.1.1 through 11.4.1.3

See WCAG 2.x section

See information in WCAG 2.x section

11.5 Interoperability with assistive technology

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11.5.1 Closed functionality

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11.5.2 Accessibility services

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11.5.2.1 Platform accessibility service support for software that provides a user interface

See 11.5.2.5 through 11.5.2.17

See information in 11.5.2.5 through 11.5.2.17

11.5.2.2 Platform accessibility service support for assistive technologies

See 11.5.2.5 through 11.5.2.17

See information in 11.5.2.5 through 11.5.2.17

11.5.2.3 Use of accessibility services

See information in 11.5.2.5 through 11.5.2.17

11.5.2.4 Assistive technology

Supports

11.5.2.5 Object information

Supports

11.5.2.6 Row, column, and headers

Supports

11.5.2.7 Values

Supports

11.5.2.8 Label relationships

Partially Supports

See WCAG 3.3.2 Labels and Instructions

11.5.2.9 Parent-child relationships

Supports

11.5.2.10 Text

Supports

11.5.2.11 List of available actions

Supports

11.5.2.12 Execution of available actions

Supports

11.5.2.13 Tracking of focus and selection attributes

Partially Supports

See WCAG 2.4.7 Focus Visible

11.5.2.14 Modification of focus and selection attributes

Supports

11.5.2.15 Change notification

Supports

11.5.2.16 Modifications of states and properties

Supports

11.5.2.17 Modifications of values and text

Supports

11.6 Documented accessibility usage

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11.6.1 User control of accessibility features

Supports

11.6.2 No disruption of accessibility features

Supports

11.7 User preferences

Supports

11.8 Authoring tools

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11.8.1 Content technology

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11.8.2 Accessible content creation

See WCAG 2.x section

(If not authoring tool, enter “Not Applicable”)

See information in WCAG 2.x section

11.8.3 Preservation of accessibility information in transformations

Supports

11.8.4 Repair assistance

Supports

11.8.5 Templates

Supports

Chapter 12: Documentation and Support Services

Criteria

Conformance Level

Remarks and Explanations

12.1 Product documentation

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12.1.1 Accessibility and compatibility features

Supports

12.1.2 Accessible documentation

See WCAG 2.x section

See information in WCAG 2.x section

12.2 Support Services

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12.2.2 Information on accessibility and compatibility features

Supports

12.2.3 Effective communication

Supports

12.2.4 Accessible documentation

See WCAG 2.x section

See information in WCAG 2.x section

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: The product does not provide relay or emergency service access.