Adobe Accessibility Conformance Report

VPAT® Version 2.3 (Revised) – April 2019

Product Information

Name of Product/Version: Acrobat Mobile Android 19.4.0.9813
Product Description: Adobe Acrobat Reader is the free global standard for reliably viewing, signing, and commenting on PDF documents.
Date: January 23, 2020
Contact information: access@adobe.com
Notes: The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html.
Evaluation Methods Used: Testing Adobe Acrobat Mobile (Android) involved extensive use of leading assistive technology such as screen readers, and screen magnifiers, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline

Included in Report

Web Content Accessibility Guidelines 2.0

Level A: Yes

Level AA: Yes

Level AAA: No

Web Content Accessibility Guidelines 2.1

Level A: Yes

Level AA: Yes

Level AAA: No

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018

Yes

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V2.1.2 (2018-08)

Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criterion.
Does Not Support: The majority of product functionality does not meet the criterion.
Not Applicable: The criterion is not relevant to the product.
Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.x Report

Tables 1 and 2 also document conformance with:

EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Guideline 1.1 Text Alternatives:

Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:
EN 301 549 Criteria

9.1.1.1 (Web)
10.1.1.1 (Non-web document)
11.1.1.1.1 (Open Functionality Software)
11.1.1.1.2 (Closed Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Does not Support

The product does not provide sufficient text alternatives for non-text content including:

Actionable elements and icons have no or insufficient alternative text.

Decorative images are not ignored but rather have their filenames announced.

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria

Conformance Level

Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

9.1.2.1 (Web)
10.1.2.1 (Non-web document)
11.1.2.1.1 (Open Functionality Software)
11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

The product does not contain prerecorded audio-only or video-only media.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:
EN 301 549 Criteria

9.1.2.2 (Web)
10.1.2.2 (Non-web document)
11.1.2.2 (Open Functionality Software)
11.1.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

The product does not contain any content that requires captions.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:
EN 301 549 Criteria

9.1.2.3 (Web)
10.1.2.3 (Non-web document)
11.1.2.3.1 (Open Functionality Software)
11.1.2.3.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

The product does not contain prerecorded video content that would require audio description or a media alternative.

1.2.4 Captions (Live) (Level AA)

Also applies to:
EN 301 549 Criteria

9.1.2.4 (Web)
10.1.2.4 (Non-web document)
11.1.2.4 (Open Functionality Software)
11.1.2.4 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

The product does not contain live synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:
EN 301 549 Criteria

9.1.2.5 (Web)
10.1.2.5 (Non-web document)
11.1.2.5 (Open Functionality Software)
11.1.2.5 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

The product does not contain prerecorded video content that would require audio description.

Guideline 1.3 Adaptable:

Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Criteria

Conformance Level

Remarks and Explanations

1.3.1 Info and Relationships (Level A)

Also applies to:
EN 301 549 Criteria

9.1.3.1 (Web)
10.1.3.1 (Non-web document)
11.1.3.1.1 (Open Functionality Software)
11.1.3.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Partially Supports

Most visual structure and relationship information is provided through object information or in text. Exceptions include:

Software: Throughout the application, screens and dialogs have either no headings at all, or have inconsistent heading structure, where text that should be a heading is not marked up as such.

Authored Content (PDF): Document structure is not honored during export.

1.3.2 Meaningful Sequence (Level A)

Also applies to:
EN 301 549 Criteria

9.1.3.2 (Web)
10.1.3.2 (Non-web document)
11.1.3.2.1 (Open Functionality Software)
11.1.3.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Partially Supports

The focus order does not match the visual order in several locations. Exceptions include:

Reading order does not match the visual order on the Sign In screen or the Invite to Comment screen.

1.3.3 Sensory Characteristics (Level A)

Also applies to:
EN 301 549 Criteria

9.1.3.3 (Web)
10.1.3.3 (Non-web document)
11.1.3.3 (Open Functionality Software)
11.1.3.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Partially Supports

Most of the product provides instructions for understanding and operating content that does not rely solely on sensory characteristics. Exceptions include:

Several buttons throughout the system are not visually distinct from plain text.

1.3.4 Orientation (Level AA 2.1 only)

Also applies to:
EN 301 549 Criteria

9.1.3.4 (Web)
10.1.3.4 (Non-web document)
11.1.3.4 (Open Functionality Software)
11.1.3.4 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Content does not restrict its view and operation to a single display orientation and responds appropriately to screen orientation changes.

1.3.5 Identify Input Purpose (Level AA 2.1 only)

Also applies to:
EN 301 549 Criteria

9.1.3.5 (Web)
10.1.3.5 (Non-web document)
11.1.3.5 (Open Functionality Software)
11.1.3.5 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

The purpose of each input field collecting information about the user can be programmatically determined.

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria

Conformance Level

Remarks and Explanations

1.4.1 Use of Color (Level A)
Also applies to:
EN 301 549 Criteria

9.1.4.1 (Web)
10.1.4.1 (Non-web document)
11.1.4.1 (Open Functionality Software)
11.1.4.1 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Partially Supports

Throughout the product, color is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element, except while editing the PDF, the color of the newly inserted text could be changed with a predefined color palette. Each color in the palette is marked up as a button without a label. Talkback announces these colors as the unlabeled button.

1.4.2 Audio Control (Level A)

Also applies to:
EN 301 549 Criteria

9.1.4.2 (Web)
10.1.4.2 (Non-web document)
11.1.4.2 (Open Functionality Software)
11.1.4.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

The product does not contain audio that plays automatically.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:
EN 301 549 Criteria

9.1.4.3 (Web)
10.1.4.3 (Non-web document)
11.1.4.3 (Open Functionality Software)
11.1.4.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Partially Supports

Most content meets minimum contrast requirements. Exceptions include:

Some sections of text content within Sign In, Search, and Comment areas have insufficient contrast.

1.4.4 Resize text (Level AA)

Also applies to:
EN 301 549 Criteria

9.1.4.4 (Web)
10.1.4.4 (Non-web document)
11.1.4.4.1 (Open Functionality Software)
11.1.4.4.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Partially Supports

Most content meets minimum contrast requirements. Exceptions include:

Some sections of text content within Sign In, Search, and Comment areas have insufficient contrast.

1.4.5 Images of Text (Level AA)

Also applies to:
EN 301 549 Criteria

9.1.4.5 (Web)
10.1.4.5 (Non-web document)
11.1.4.5.1 (Open Functionality Software)
11.1.4.5.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

The product uses text instead of images of text.

1.4.10 Reflow (Level AA 2.1 only)

Also applies to:
EN 301 549 Criteria

9.1.4.10 (Web)
10.1.4.10 (Non-web document)
11.1.4.10.1 (Open Functionality Software)
11.1.4.10.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Content responds and reflows as necessary when zoomed and does not require scrolling in two dimensions.

1.4.11 Non-text Contrast (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

9.1.4.11 (Web)
10.1.4.11 (Non-web document)
11.1.4.11 (Open Functionality Software)
11.1.4.11 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

User interface components and meaningful graphics have sufficient contrast with the surrounding background.

1.4.12 Text Spacing (Level AA 2.1 only)

Also applies to:
EN 301 549 Criteria

9.1.4.12 (Web)
10.1.4.12 (Non-web document)
11.1.4.12 (Open Functionality Software)
11.1.4.12 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

There is no loss of content or functionality when users override author specified text styles.

1.4.13 Content on Hover or Focus (Level AA 2.1 only)

Also applies to:
EN 301 549 Criteria

9.1.4.13 (Web)
10.1.4.13 (Non-web document)
11.1.4.13 (Open Functionality Software)
11.1.4.13 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Throughout the product, content is not made visible via hover or focus or, when it is, it is dismissable, hoverable, and persistent.

Guideline 2.1 Keyboard Accessible:

Make all functionality available from a keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.1.1 Keyboard (Level A)

Also applies to:
EN 301 549 Criteria

9.2.1.1 (Web)
10.2.1.1 (Non-web document)
11.2.1.1.1 (Open Functionality Software)
11.2.1.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Partially Supports

Most basic product functionality can be operated through a keyboard interface. Exceptions include:

Controls within Fill & Sign as well as workflows for Editing and adding comments to documents are not focusable using swipe gestures or with keyboard.

2.1.2 No Keyboard Trap (Level A)

Also applies to:
EN 301 549 Criteria

9.2.1.2 (Web)
10.2.1.2 (Non-web document)
11.2.1.2 (Open Functionality Software)
11.2.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

The product does not feature any content or controls that cause a keyboard trap.

2.1.4 Character Key Shortcuts (Level A 2.1 only)

Also applies to:
EN 301 549 Criteria

9.2.1.4 (Web)
10.2.1.4 (Non-web document)
11.2.1.4.1 (Open Functionality Software)
11.2.1.4.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

No Shortcuts are used in the product.

Guideline 2.2 Enough Time:

Provide users enough time to read and use content.

Criteria

Conformance Level

Remarks and Explanations

2.2.1 Timing Adjustable (Level A)
Also applies to:
EN 301 549 Criteria

9.2.2.1 (Web)
10.2.2.1 (Non-web document)
11.2.2.1 (Open Functionality Software)
11.2.2.1 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

The product does not include time limits.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:
EN 301 549 Criteria

9.2.2.2 (Web)
10.2.2.2 (Non-web document)
11.2.2.2 (Open Functionality Software)
11.2.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

The product does not include elements which move, blink, scroll, or auto-update.

Guideline 2.3 Seizures:

Do not design content in a way that is known to cause seizures.

Criteria

Conformance Level

Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:
EN 301 549 Criteria

9.2.3.1 (Web)
10.2.3.1 (Non-web document)
11.2.3.1 (Open Functionality Software)
11.2.3.1(Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

The product does not contain flashing content.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are.

Criteria

Conformance Level

Remarks and Explanations

2.4.1 Bypass Blocks (Level A)

Also applies to:
EN 301 549 Criteria

9.2.4.1 (Web)
10.2.4.1 (Non-web document) – Does not apply
11.2.4.1 (Open Functionality Software) – Does not apply
11.2.4.1 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Supports

This criterion does not apply to non-web software.

2.4.2 Page Titled (Level A)

Also applies to:
EN 301 549 Criteria

9.2.4.2 (Web)
10.2.4.2 (Non-web document)
11.2.4.2 (Open Functionality Software) - Does not apply
11.2.4.2 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Does Not Support

Throughout the site, the page titles are generally not descriptive or unique.

2.4.3 Focus Order (Level A)

Also applies to:
EN 301 549 Criteria

9.2.4.3 (Web)
10.2.4.3 (Non-web document)
11.2.4.3 (Open Functionality Software)
11.2.4.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Partially Supports

Most components receive focus in a meaningful order. Exceptions include

When dynamic content appears on the Edit workflow or Print workflow, focus is not moved appropriately to the content.

When a dialog appears to open a document, focus is not moved appropriately to the content.

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:
EN 301 549 Criteria

9.2.4.4 (Web)
10.2.4.4 (Non-web document)
11.2.4.4 (Open Functionality Software)
11.2.4.4 (Closed Software
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

Links within the product make sense within their context of use.

2.4.5 Multiple Ways (Level AA)

Also applies to:
EN 301 549 Criteria

9.2.4.5 (Web)
10.2.4.5 (Non-web document) – Does not apply
11.2.4.5 (Open Functionality Software) – Does not apply
11.2.4.5 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Supports

This criterion does not apply to non-web software.

2.4.6 Headings and Labels (Level AA)

Also applies to:
EN 301 549 Criteria

9.2.4.6 (Web)
10.2.4.6 (Non-web document)
11.2.4.6 (Open Functionality Software)
11.2.4.6 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

Headings and labels are descriptive.

2.4.7 Focus Visible (Level AA)

Also applies to:
EN 301 549 Criteria

9.2.4.7 (Web)
10.2.4.7 (Non-web document)
11.2.4.7 (Open Functionality Software)
11.2.4.7 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

The keyboard focus indicator is visible on all interactive components.

Guideline 2.5 Input Modalities:

Make it easier for users to operate functionality through various inputs beyond keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.5.1 Pointer Gestures (Level A 2.1 only)

Also applies to:
EN 301 549 Criteria

9.2.5.1 (Web)
10.2.5.1 (Non-web document)
11.2.5.1 (Open Functionality Software)
11.2.5.1 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

The product does not require multi-point or path-based pointer gestures.

2.5.2 Pointer Cancellation (Level A 2.1 only)

Also applies to:
EN 301 549 Criteria

9.2.5.2 (Web)
10.2.5.2 (Non-web document)
11.2.5.2 (Open Functionality Software)
11.2.5.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

The product contains only functionality that can be activated on the up event of a single pointer.

2.5.3 Label in Name (Level A 2.1 only)

Also applies to:
EN 301 549 Criteria

9.2.5.3 (Web)
10.2.5.3 (Non-web document)
11.2.5.3 (Open Functionality Software)
11.2.5.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

For components that have visible text labels, that text exists in the component's accessible name.

2.5.4 Motion Actuation (Level A 2.1 only)

Also applies to:
EN 301 549 Criteria

9.2.5.4 (Web)
10.2.5.4 (Non-web document)
11.2.5.4 (Open Functionality Software)
11.2.5.4 (Closed Software
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

The product does not contain any functionality that can be operated by device motion or user motion.

Guideline 3.1 Readable:

Make text content readable and understandable.

Criteria

Conformance Level

Remarks and Explanations

3.1.1 Language of Page (Level A)

Also applies to:
EN 301 549 Criteria

9.3.1.1 (Web)
10.3.1.1 (Non-web document)
11.3.1.1.1 (Open Functionality Software)
11.3.1.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

The language is programmatically determinable within the product.

3.1.2 Language of Parts (Level AA)

Also applies to:
EN 301 549 Criteria

9.3.1.2 (Web)
10.3.1.2 (Non-web document)
11.3.1.2 (Open Functionality Software) – Does not apply
11.3.1.2 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

Content is only presented in one language at a time.

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways.

Criteria

Conformance Level

Remarks and Explanations

3.2.1 On Focus (Level A)

Also applies to:
EN 301 549 Criteria

9.3.2.1 (Web)
10.3.2.1 (Non-web document)
11.3.2.1 (Open Functionality Software)
11.3.2.1 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

Components do not initiate a change of context when focused.

3.2.2 On Input (Level A)

Also applies to:
EN 301 549 Criteria

9.3.2.2 (Web)
10.3.2.2 (Non-web document)
11.3.2.2 (Open Functionality Software)
11.3.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

Changes of context do not occur automatically on user input.

3.2.3 Consistent Navigation (Level AA)

Also applies to:
EN 301 549 Criteria

9.3.2.3 (Web)
10.3.2.3 (Non-web document) – Does not apply
11.3.2.3 (Open Functionality Software) – Does not apply
11.3.2.3 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Supports

When navigational mechanisms are repeated in the product, they occur in a consistent relative order and appearance.

3.2.4 Consistent Identification (Level AA)

Also applies to:
EN 301 549 Criteria

9.3.2.4 (Web)
10.3.2.4 (Non-web document) – Does not apply
11.3.2.4 (Open Functionality Software) – Does not apply
11.3.2.4 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Supports

Components with the same functionality, such as form controls with the same purpose are identified consistently.

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes.

Criteria

Conformance Level

Remarks and Explanations

3.3.1 Error Identification (Level A)

Also applies to:
EN 301 549 Criteria

9.3.3.1 (Web)
10.3.3.1 (Non-web document)
11.3.3.1.1 (Open Functionality Software)
11.3.3.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Partially Supports

Where input errors are automatically detected, items in error are identified and error messages are conveyed to assistive technologies. However, some exceptions include:

On some screens, form submit buttons remain disabled until fields are filled completed, however the reason for the disabled submit is not disclosed.

3.3.2 Labels or Instructions (Level A)

Also applies to:
EN 301 549 Criteria

9.3.3.2 (Web)
10.3.3.2 (Non-web document)
11.3.3.2 (Open Functionality Software)
11.3.3.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Partially Supports

Partially Supports Labels and instructions (where necessary) are provided when content requires user input. Exceptions include:

Throughout the application, form fields have labels that are not programmatically associated with their corresponding control elements.

3.3.3 Error Suggestion (Level AA)

Also applies to:
EN 301 549 Criteria

9.3.3.3 (Web)
10.3.3.3 (Non-web document)
11.3.3.3 (Open Functionality Software)
11.3.3.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

The product provides suggestions to the user when input errors are automatically detected.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:
EN 301 549 Criteria

9.3.3.4 (Web)
10.3.3.4 (Non-web document)
11.3.3.4 (Open Functionality Software)
11.3.3.4 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

The product does not process legal commitments or financial transactions. Changes to user-controllable data are reversible or can be confirmed before finalizing.

Guideline 4.1 Compatible:

Maximize compatibility with current and future user agents, including assistive technologies.

Criteria

Conformance Level

Remarks and Explanations

4.1.1 Parsing (Level A)

Also applies to:
EN 301 549 Criteria

9.4.1.1 (Web)
10.4.1.1 (Non-web document)
11.4.1.1.1 (Open Functionality Software)
11.4.1.1.2 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Supports

The product is not implemented using markup languages.

4.1.2 Name, Role, Value (Level A)

Also applies to:
EN 301 549 Criteria

9.4.1.2 (Web)
10.4.1.2 (Non-web document)
11.4.1.2.1 (Open Functionality Software)
11.4.1.2.2 (Closed Software) – Not required
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Does Not Support

Many user interface components do not convey their name, role or value to assistive technology, such as:

Checkbox controls which convey button semantics.

Disclosure controls which do not convey their states.

Buttons which do not convey their selected states.

Interactive controls that do not convey a role.

4.1.3 Status Messages (Level AA 2.1 only)

Also applies to:
EN 301 549 Criteria

9.4.1.3 (Web)
10.4.1.3 (Non-web document) – Does not apply
11.4.1.3 (Open Functionality Software) – Does not apply
11.4.1.3 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Status messages, when provided, are presented in a way that can be programmatically determined and do not require that they receive focus.

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

Does not Support

Several pieces of functionality within the product are inaccessible to users without vision, as shown in 1.1.1 Non-Text Content, 1.3.1 Info and Relationships, 2.1.1 Keyboard, 2.4.3 Focus Order, 3.3.2 Labels or Instructions, and 4.1.2 Name, Role, Value.

302.2 With Limited Vision

Partially Supports

Most of the product can be used by users with low vision. Exceptions are listed in 1.3.3 Sensory Characteristics, 1.4.3 Contrast (Minimum), 1.4.4 Resize Text, and 1.4.11 Non-text Contrast.

302.3 Without Perception of Color

Partially Supports

Users who cannot perceive color will be able to use most of the product, notwithstanding the exceptions listed in 1.4.1 Use of Color and 1.4.3 Contrast (Minimum).

302.4 Without Hearing

Supports

The product does not contain any audio content that requires hearing.

302.5 With Limited Hearing

Supports

The product does not contain any audio content that requires hearing.

302.6 Without Speech

Supports

The product does not require user speech.

302.7 With Limited Manipulation

Partially Supports

Most of the product can be used by users with limited manipulation. Exceptions are listed in 2.1.1 Keyboard and 2.4.3 Focus Order.

302.8 With Limited Reach and Strength

Partially Supports

Most functions of the product are functional for users with limited reach or strength who rely on keyboard access. The exceptions are noted in 2.1.1 Keyboard.

302.9 With Limited Language, Cognitive, and Learning Abilities

Partially Supports

Some features of the product will present challenges for users with cognitive impairments, as noted in 2.4.3 Focus Order.

Chapter 4: Hardware

Notes: Not Applicable

Chapter 5: Software

Notes:

Criteria

Conformance Level

Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.x section

See information in WCAG 2.x section.

502.2.1 User Control of Accessibility Features

Supports

The product is not platform software.

502.2.2 No Disruption of Accessibility Features

Supports

The product does not disrupt platform accessibility features.

502.3.1 Object Information

Partially Supports

Some features of the product lack role, state, and/or accessible name information for a number of functional components as described in 1.3.1 Info and Relationships, 3.3.2 Labels or Instructions, and 4.1.2 Name, Role, Value.

502.3.2 Modification of Object Information

Partially Supports

In some features of the product, the users cannot modify states and properties of an object using assistive technologies when those states and properties of an object in the product can be modified by users in general as noted in 2.1.1 Keyboard.

502.3.3 Row, Column, and Headers

Supports

Tables are programmatically determinable.

502.3.4 Values

Does not Support

The values of most input controls in the product are not programmatically determinable, as described in 3.3.2 Labels or Instructions and 4.1.2 Name, Role, Value.

502.3.5 Modification of Values

Partially Supports

Most basic product functionality can be operated through a keyboard interface, notwithstanding the exceptions noted in 2.1.1 Keyboard.

502.3.6 Label Relationships

Does not Support

Throughout the product, form fields have labels that are not programmatically associated with their corresponding control elements, as noted in 3.3.2 Labels or Instructions.

502.3.7 Hierarchical Relationships

Partially Supports

Most of the product has clear hierarchical relationships, notwithstanding the exceptions noted in 1.3.1 Info and Relationships.

502.3.8 Text

Supports

Text content, text attributes, and text boundaries are programmatically determinable.

502.3.9 Modification of Text

Supports

The product allows assistive technology to modify text.

502.3.10 List of Actions

Supports

Actions that an object can perform are exposed.

502.3.11 Actions on Objects

Partially Supports

The product allows assistive technology to programmatically execute actions on objects, subject to exceptions as described in 4.1.2 Name, Role, Value.

502.3.12 Focus Cursor

Supports

The keyboard focus indicator is visible on all interactive components.

502.3.13 Modification of Focus Cursor

Supports

When a user can focus or change selection state of a control in the product via keyboard, then the focus or selection state can also be changed programmatically.

502.3.14 Event Notification

Supports

When components in the product change their programmatic states and values, the changes are available to assistive technology.

502.4 Platform Accessibility Features

Supports

This product is not platform software.

503.2 User Preferences

Supports

The product is a web application, which is isolated from its underlying platforms.

503.3 Alternative User Interfaces

Supports

The product does not provide an alternative user interface that functions as assistive technology.

503.4.1 Caption Controls

Supports

The product does not contain video content with audio that would require being described through captions.

503.4.2 Audio Description Controls

Supports

The product does not contain video content with audio that would require being described with Audio Description.

504.2 Content Creation or Editing

See WCAG 2.x section

See information in WCAG 2.x section

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Does not support

The content of an exported PDF is announced in an illogical order without appropriate semantics, as noted in 1.3.1 Info and Relationships.

504.2.2 PDF Export

Does not support

The content of an exported PDF is announced in an illogical order without appropriate semantics, as noted in 1.3.1 Info and Relationships.

504.3 Prompts

Does not support

The product does not prompt the user to create accessible content.

504.4 Templates

Does not support

The product does not provide templates that allow for the creation of content that conforms to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.1.

Chapter 6: Support Documentation and Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website..

EN 301 549 Report

Notes:

Chapter 4: Functional Performance Statements (FPS)

Notes:

Criteria

Conformance Level

Remarks and Explanations

4.2.1 Usage without vision

Partially Supports

Several pieces of functionality within the product are inaccessible to users without vision, as shown in 1.1.1 Non-text content, 1.3.1 Info and Relationships, 2.1.1 Keyboard, 2.4.3 Focus Order, 3.3.2 Labels or Instructions, and 4.1.2 Name, Role, Value.

4.2.2 Usage with limited vision

Partially Supports

Some pieces of functionality within the product are inaccessible to users with low vision, as shown 1.3.3 Sensory Characteristics, 1.4.3 Contrast (Minimum), 1.4.4 Resize Text, and 2.4.3 Focus Order.

4.2.3 Usage without perception of colour

Partially Supports

Users who cannot perceive color will be able to use most of the product, notwithstanding the exceptions listed in 1.4.1 Use of Color and 1.4.3 Contrast (Minimum).

4.2.4 Usage without hearing

Supports

The product does not contain any audio content that requires hearing.

4.2.5 Usage with limited hearing

Supports

The product does not contain any audio content that requires hearing.

4.2.6 Usage without vocal capability

Supports

The product does not require user speech.

4.2.7 Usage with limited manipulation or strength

Partially Supports

Some functionality within the product is inaccessible to users with limited manipulation or strength, as shown in 2.1.1 Keyboard and 2.4.3 Focus Order.

4.2.8 Usage with limited reach

Partially Supports

Some functionality within the product is inaccessible to users with limited reach, as shown in 2.1.1 Keyboard.

4.2.9 Minimize photosensitive seizure triggers

Supports

The product does not contain any flashing content.

4.2.10 Usage with limited cognition

Partially Supports

Some features of the product will present challenges for users with cognitive impairments, as noted in 2.4.3 Focus Order.

4.2.11 Privacy

Supports

The product does not contain accessibility components that compromise the privacy of the user.

Chapter 5: Generic Requirements

Notes:

Criteria

Conformance Level

Remarks and Explanations

5.1 Closed Functionality

5.1.2 General

5.1.2.1 Closed functionality

See 5.2 through 13

See information in 5.2 through 13

5.1.2.2 Assistive technology

See 5.1.3 through 5.1.6

See information in 5.1.3 through 5.1.6

5.1.3 Non-visual access

5.1.3.1 General

Supports

The product does not have closed functionality.

5.1.3.2 Auditory output delivery including speech

Supports

The product does not have closed functionality.

5.1.3.3 Auditory output correlation

Supports

The product does not have closed functionality.

5.1.3.4 Speech output user control

Supports

The product does not have closed functionality.

5.1.3.5 Speech output automatic interruption

Supports

The product does not have closed functionality.

5.1.3.6 Speech output for non-text content

Supports

The product does not have closed functionality.

5.1.3.7 Speech output for video information

Supports

The product does not have closed functionality.

5.1.3.8 Masked entry

Supports

The product does not have closed functionality.

5.1.3.9 Private access to personal data

Supports

The product does not have closed functionality.

5.1.3.10 Non-interfering audio output

Supports

The product does not have closed functionality.

5.1.3.11 Private listening

Supports

The product does not have closed functionality.

5.1.3.12 Speaker volume

Supports

The product does not have closed functionality.

5.1.3.13 Volume reset

Supports

The product does not have closed functionality.

5.1.3.14 Spoken languages

Supports

The product does not have closed functionality.

5.1.3.15 Non-visual error identification

Supports

The product does not have closed functionality.

5.1.3.16 Receipts, tickets, and transactional outputs

Supports

The product does not have closed functionality.

5.1.4 Functionality closed to text enlargement

Supports

The product does not have closed functionality.

5.1.5 Visual output for auditory information

Supports

The product does not have closed functionality.

5.1.6 Operation without keyboard interface

5.1.6.1 Closed functionality

See 5.1.3.1 through 5.1.3.16

See information in 5.1.3.1 through 5.1.3.16

5.1.6.2 Input focus

Supports

The product does not have functionality that is closed to keyboards.

5.2 Activation of accessibility features

Supports

The product does not have accessibility features requiring activation.

5.3 Biometrics

Supports

The product does not rely on biological characteristics.

5.4 Preservation of accessibility information during conversion

Supports

The product does not convert information or communication.

5.5 Operable parts

5.5.1 Means of operation

Supports

This product does not have operable parts.

5.5.2 Operable parts discernibility

Supports

This product does not have operable parts.

5.6 Locking or toggle controls

5.6.1 Tactile or auditory status

Supports

This product does not have locking or toggle controls.

5.6.2 Visual status

Supports

This product does not have locking or toggle controls.

5.7 Key repeat

Supports

The product relies on platform software to supply key repeat functionality.

5.8 Double-strike key acceptance

Supports

The product does not, by itself, supply a keyboard or keypad.

5.9 Simultaneous user actions

Supports

Simultaneous user actions are not required to operate the product.

Chapter 6: ICT with Two-Way Voice Communication

Notes: Not Applicable

Chapter 7: ICT with Video Capabilities

Notes:

Criteria

Conformance Level

Remarks and Explanations

7.1.1 Captioning playback

Supports

The product does not contain any audio content within video content that would require captions.

7.1.2 Captioning synchronization

Supports

The product does not contain any audio content within video content that would require captions.

7.1.3 Preservation of captioning

Supports

The product does not contain any audio content within video content that would require captions.

7.2.1 Audio description playback

Supports

The product does not contain video content with audio that would require being described with Audio Description.

7.2.2 Audio description synchronization

Supports

The product does not contain video content with audio that would require being described with Audio Description.

7.2.3 Preservation of audio description

Supports

The product does not contain video content with audio that would require being described with Audio Description.

7.3 User controls for captions and audio description

Supports

The product does not contain audio or video content with audio that would require captions or Audio Description.

Chapter 8: Hardware

Notes: Not Applicable

Chapter 9: Web (see WCAG 2.x section)

Notes:

Chapter 10: Non-web Software

Notes: Not Applicable

Chapter 11: Software

Notes:

Criteria

Conformance Level

Remarks and Explanations

11.1.1.1 through 11.4.1.3

See WCAG 2.x section

See information in WCAG 2.x section

11.5.2.1 Platform accessibility service support for software that provides a user interface

See 11.5.2.5 through 11.5.2.17

See information in 11.5.2.5 through 11.5.2.17

11.5.2.2 Platform accessibility service support for assistive technologies

See 11.5.2.5 through 11.5.2.17

See information in 11.5.2.5 through 11.5.2.17

11.5.2.3 Use of accessibility services

Supports

The product uses the native platform accessibility APIs to expose content to assistive technologies.

11.5.2.4 Assistive technology

Not Applicable

This product is not assistive technology.

11.5.2.5 Object information

Partially Supports

The product lacks role, state, and/or accessible name information for many functional components as described in 1.3.1 Info and Relationships, 3.3.2 Labels and Instructions and 4.1.2 Name, Role, Value.

11.5.2.6 Row, column, and headers

Supports

The product does provide appropriate markup for tables.

11.5.2.7 Values

Does not Support

The role, name or values of most input controls in the product are not programmatically determinable, as noted in 4.1.2 Name, Role, Value.

11.5.2.8 Label relationships

Partially Supports

The product conveys an accessible name of some interactive elements to assistive technology, notwithstanding the exceptions noted in 3.3.2 Labels or Instructions.

11.5.2.9 Parent-child relationships

Partially Supports

The product includes some hierarchical relationships that are misidentified, as noted in 1.3.1 Info and Relationships.

11.5.2.10 Text

Supports

Text content, text attributes, and text boundaries are programmatically determinable.

11.5.2.11 List of available actions

Supports

Actions that an object can perform are exposed.

11.5.2.12 Execution of available actions

Partially Supports

The product allows assistive technology to programmatically execute actions on objects, subject to exceptions as described in 4.1.2 Name, Role, Value.

11.5.2.13 Tracking of focus and selection attributes

Supports

The keyboard focus indicator is visible on all interactive components.

11.5.2.14 Modification of focus and selection attributes

Partially Supports

Most components receive focus in a meaningful order. Exceptions are described in 2.4.3 Focus Order.

11.5.2.15 Change notification

Supports

When components in the product change their programmatic states and values, the changes are available to assistive technology.

11.5.2.16 Modifications of states and properties

Supports

The product does allow users to modify states or properties of an object using assistive technologies.

11.5.2.17 Modifications of values and text

Supports

The product does allow users to modify values or text of an object using assistive technologies.

11.6.1 User control of accessibility features

Supports

The product is not platform software.

11.6.2 No disruption of accessibility features

Supports

The product does not disrupt platform accessibility features.

11.7 User preferences

Supports

The product is a web application which is isolated from the underlying platform.

11.8.2 Accessible content creation

See WCAG 2.x section

See information in WCAG 2.x section

11.8.3 Preservation of accessibility information in transformations

Does not Support

The content of an exported PDF is announced in an illogical order without appropriate semantics, as noted in 1.3.1 Info and Relationships.

11.8.4 Repair assistance

Does not Support

The product does not prompt the user to create accessible content.

11.8.5 Templates

Does not Support

The product does not provide templates that allow for the creation of content that conforms to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.1.

Chapter 12: Documentation and Support Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not Applicable

Voluntary Product Accessibility Template® and VPAT® are a registered trademark of Information Technology Industry Council (ITI)

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