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Define relationships with an MSA.
Learn where and why to use MSAs. Then discover how to create your own digital agreements to manage future business relationships.
What is an MSA?
MSA stands for the legal term master service agreement, which refers to a type of agreement that governs all future transactions or deals between two parties. These contracts can sometimes be called service level agreements (SLA), and they make it simpler for two people or businesses to have an ongoing relationship without having to draft multiple contracts for services from scratch.
Types of ongoing service agreements.
MSAs can be used in any industry where there are long-term relationships between clients and service providers. For example, an IT service provider can have a client sign an MSA to establish how they will pay the IT company for their time and services throughout the relationship.
A company can set a rate and payment schedule for their work in the MSA, and then list the actual price and time frame of individual projects and the expected deliverables in subsequent statements of work.
Many different types of companies may provide their clients with MSAs, including:
- Marketing agencies
- Tech and IT companies
- Independent contractors and subcontractors
- Companies hiring union workers
Define the length of the agreement and any renewal procedures.
Go digital with your agreements.
Acrobat makes it easy to digitally manage contract paperwork, so client relations flow smoothly. Communications company PGi worked with Adobe to complete contracts in about 33 hours instead of several weeks, saving themselves time and money by going digital.
With digital agreements, you can work efficiently with clients from all over the world. And with a well-crafted MSA, you’ll know that your future agreements with your clients will be carefully mapped out.