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TCS Reviews
Christian Weih
"Both Adobe FrameMaker and Adobe RoboHelp now have the ability to export directly to XLIFF format for translation and then import the resulting translation. This will save time and reduce errors. This workflow is very important for our business and gives us new options."
—Alexandra Duffy, Technical Publications Manager, Vectorworks Inc.
Don Stolee
“Moving to a 100% subscription model with Adobe Technical Communication Suite means that we can expect new and enhanced features every few weeks - no need to wait for a new release after 18 months any more.”
—Thomas M. Aldous, Founder, The Content Era, LLC
John Daigle
“With Adobe FrameMaker, you can evolve your organisation’s authoring experience to capitalise on the efficiencies of DITA authoring, using the intuitive and powerful WYSIWYG environment that you have come to expect from Adobe. Effortlessly add to your output offerings, such as LiquidMode PDF and responsive HTML5, by leveraging the easy-to-customise publish settings files and generate multiple outputs with the push of a button.”
—Susanna Carlisi, Content Strategist & Tools Specialist, Ciena
Jang F.M. Graat
“I am pleased that managing between different topics and different ditamaps in Adobe FrameMaker is now much more flexible and the chunking command works well in both DITA and HTML applications.”
—Dr Hadi S. Hosseini, Technical Writer, SCANCO Medical AG, Switzerland
Beth Gerber
"This release contains significant improvements to the Technical Communication Suite and is the culmination of hard work and targeted development efforts by the engineers at Adobe."
—Alexandra Duffy, Technical Publications Manager, Vectorworks Inc.
Bernard Aschwanden
“With Adobe RoboHelp, native online help creation for the Mac not only fills an important need, but also reinforces Adobe’s strong commitment to the Mac platform and its users.”
—Eric Butow, Owner, Butow Communications Group
Toni Byrd-Ressaire
“As consumer demand for improvements to help systems continue as technology quickly progresses, Adobe is leveraging the power of RoboHelp to keep pace. The new release provides for stunning PDF and frameless outputs and the ability to integrate with popular applications such as Salesforce, Zendesk and ServiceNow. The introduction of microcontent and chatbots will secure this product as an all in one solution.”
—Beth Gerber, President, Lightext, Inc.
Marcus Bollenbach
“Electronic PDF review has long been one of my favourite Acrobat features. Now that Adobe FrameMaker integrates directly with the Acrobat Document Cloud Online Review, I can easily send out review documents and then incorporate the changes (either selectively or in batch) right into my FrameMaker documents. This is going to save me a TONNE of time.”
—Matt Sullivan, Adobe Certified Instructor for FrameMaker, RoboHelp and Captivate, founder of Tech Comm Tools
Willam van Weelden
“There are so many new and updated features in this new version of Adobe RoboHelp. Translation can link to machine translations or create an XLIFF file to make it easier to work with an agency. Salesforce, ServiceNow and Zendesk outputs are now supported. The team must have been burning the midnight oil!”
—Peter Grainge, www.grainge.org
Matt Sullivan
“With the refined Adobe RoboHelp interface, users spend less time looking for tools and more time building projects.”
—Eric Butow, Owner, Butow Communications Group
Rajdeep Gupta
“I am pleased that managing between different topics and different ditamaps in Adobe FrameMaker is now much more flexible and the chunking command works well in both DITA and HTML applications.”
—Dr Hadi S. Hosseini, Technical Writer, SCANCO Medical AG, Switzerland
Bjørn Smalbro
"We’re looking forward to making use of the new frameless HTML skins provided with Adobe RoboHelp and examining how we can incorporate the Micro Content authoring to improve the help for our own customers."
—Alexandra Duffy, Technical Publications Manager, Vectorworks Inc.
Tony Self
“Improved performance in PDF and HTML publishing in Adobe FrameMaker leads to faster go-to-market content.”
—Thomas M. Aldous, Founder, The Content Era, LLC
Thomas M. Aldous
“Adobe RoboHelp brings us even more modern online help authoring tools. For example, Micro Content, which is not only AI-ready for chatbot interfaces, better serves online help users who search for specific pieces of data.”
—Eric Butow, Owner, Butow Communications Group
Eric Butow
“Adobe continues to build on innovation and new technology with Adobe RoboHelp. The big news in this release is the ability to author with Mac computers and translate projects into other languages. The focus is on publication and introduces microcontent and chatbots as a new output types.”
—Beth Gerber, President, Lightext, Inc.
Ben Slone
“I’ve been an Adobe Certified Instructor for RoboHelp and professional RoboHelp user for years and always running it on a virtual machine on my Macintosh. I’m so excited that now I can run it natively on my Mac and that the look and feel is exactly what I’m used to from the Windows version.”
—Matt Sullivan, Adobe Certified Instructor for FrameMaker, RoboHelp and Captivate, founder of Tech Comm Tools
Shelley Bates
“For years, all imported graphics would anchor themselves below the current line. In Adobe FrameMaker, we now have the ability to set the anchoring defaults to whatever we actually prefer, along with setting the default resolution and alignment. What a timesaver!”
—Barb Binder, Adobe Certified Instructor on FrameMaker, Rocky Mountain Training
David Creamer
"The new Navigation View in Adobe FrameMaker allows users to see the entire hierarchy of a long chapter at a glance, which is very helpful when organising complex material. The panel helps users easily navigate to the desired section of the chapter - no more scrolling or guessing what page number to go to!"
—Alexandra Duffy, Technical Publications Manager, Vectorworks Inc.
Lin Laurie
“Adobe RoboHelp continues to improve the authoring experience and includes an upgraded collaborative review feature.”
—Beth Gerber, President, Lightext, Inc.
Barb Binder
“I appreciate the new output templates added to Adobe FrameMaker to facilitate the inclusion of Appendix, FrontMatter and the BackMatter in DITA applications."
—Dr Hadi S. Hosseini, Technical Writer, SCANCO Medical AG, Switzerland
Robert Desprez
“Adobe FrameMaker accurately publishes the exact formats I need, quickly and repeatably. It takes all the stress off processing and delivering content at the end of a project!”
—Matt Sullivan, Adobe Certified Instructor for FrameMaker, RoboHelp and Captivate, founder of Tech Comm Tools
Joanne Hannagen
“The out-of-the-box translation support with XLIFF in Adobe FrameMaker streamlines processes and decreases localisation challenges.”
—Thomas M. Aldous, Founder, The Content Era, LLC
Beth Tanner
“Adobe FrameMaker now gives us an easy way to quickly move around through our documents. In the new Navigation View panel, all of our headings are listed and you can jump to a specific heading by simply clicking the heading in the list. It's also a great way to preview the structure of your headings—just like you could after you generated a table of contents—but now it's happening in real time while you're working in the files automatically.”
—Barb Binder, Adobe Certified Instructor on FrameMaker, Rocky Mountain Training
Philippe Zingoni
"Review and proof reading are parts of any workflow in Adobe FrameMaker. The enhanced and slick Send for Online Review feature is great and shows that Adobe has listened to its users and put efforts into streamlining the process!"
—Bjørn Smalbro, Owner, FrameMaker.dk
John Daigle
“My students are going to love this additional way of representing their Adobe FrameMaker content. It makes moving through complex documents a breeze. How did I go without this feature for so long?”
—Matt Sullivan, Adobe Certified Instructor for FrameMaker, RoboHelp and Captivate, founder of Tech Comm Tools
Tassos Anastasiou
“The seamless online review and collaboration workflow in Adobe FrameMaker will increase productivity.”
—Thomas M. Aldous, Founder, The Content Era, LLC
Rajdeep Gupta
“Adobe FrameMaker brings new features to many different areas of the platform. Key updates include new integrations with other processes and tools including the ability to export and import XLIFF content for exchange with all main translation editors, the enhanced MS Word import and the re-designed HTML output with a strong impact on graphics and a focus on CSS editing.”
—Philippe Zingoni, Senior Technical Consultant, Noteha
Don Stolee
“I have waited a lifetime for footnotes to remain on the same page as their reference. In Adobe FrameMaker, there is now an option to keep a footnote with its anchor so the days of using Keep with Next overrides—or worse, drawing frames that use run-around properties—to force a note reference to the next page are finally behind me!”
—Barb Binder, Adobe Certified Instructor on FrameMaker, Rocky Mountain Training
Jang F.M. Graat
“The new Document Splitter functionality is going to save me hours upon hours of time when I need to break very long single documents into Adobe FrameMaker book projects. More importantly, when converting content into structured content models, this new function will allow me to quickly break files into smaller components that can then more easily be processed into topic, task and reference elements. It’s a game-changer for document conversion.”
—Matt Sullivan, Adobe Certified Instructor for FrameMaker, RoboHelp and Captivate, founder of Tech Comm Tools
Bernard Aschwanden
"The new Navigation View feature in Adobe FrameMaker makes it possible to navigate any document by its headlines. It’s one of those features that makes editing and authoring so much easier!"
—Bjørn Smalbro, Owner, FrameMaker.dk
Marcus Bollenbach
“The new Navigation View in Adobe FrameMaker not only helps users move quickly and easily through different sections in the same file, but it’s easier to orientate the files as well. The automatic double quotes for different languages are a great addition and I am looking forward to the improved HTML5 export with SVG.”
—Winfried Reng, Senior Technical Writer, CCS Care Communication Solutions GmbH
Matt Sullivan
"Adobe FrameMaker is the only desktop publishing software that covers high-end PDF and HTML publishing requirements right out of the box. It is the only tool with fully integrated options for migration to XML, specifically XML DITA. The improved performance when publishing PDF and HTML files and the unique XLIFF support, which eliminates the dependency on filter version updates with regard to translation memory systems, solidify that this is a professional, state-of-the-art tool for the B2B market."
—Dieter Gust, Member of the Supervisory Board, Director of Research & Development, [itl] AG
Thomas M. Aldous
“The Adobe FrameMaker support for Lw-DITA will be a game-changer for users moving into structure. Lw-DITA is a subset of a full DITA implementation, making it easy to notch up to full-blown DITA whenever you’re ready.”
—Matt Sullivan, Adobe Certified Instructor for FrameMaker, RoboHelp and Captivate, founder of Tech Comm Tools
Ben Slone
"Translation and implementation of translations is a major and difficult task and is often time consuming and prone to errors. XLIFF Support in Adobe FrameMaker is an absolutely major new feature which will allow the user to implement translations much faster and will show the way for working with translations agencies from now on!"
—Bjørn Smalbro, Owner, FrameMaker.dk
Barb Binder
“Adobe FrameMaker has introduced new possibilities for implementing technical documentation with media-specific specialisation of the edition. Customers will have positive experiences building modularised documentation with Adobe FrameMaker based on XML or native documents without CMS and translating it into 35 languages.”
—Ute Mitschke, Senior Consultant, 4XScripts – Ute Mitschke
 

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