Questions? We have answers.

What is Adobe Acrobat?
Acrobat is a productivity and collaboration platform that brings together powerful PDF tools, AI features, content creation and seamless sharing to help you to get your best work done. With an Acrobat desktop subscription, you get access to Acrobat desktop software, Acrobat online tools, the Acrobat Reader mobile app and the Adobe Scan app — all so you can work more securely and efficiently from almost anywhere, on any device.
What’s the difference between Acrobat Standard, Acrobat Pro and Acrobat Studio?

Acrobat Standard includes basic PDF features, allowing you to:

  • Edit and organise PDFs
  • Convert documents to and from PDF
  • Fill in forms, sign documents and request e-signatures
  • Password-protect files

Acrobat Pro includes everything in Acrobat Standard, plus enhanced PDF tools and e-signature capabilities. With these advanced features, you can:

  • Turn scanned documents into editable, searchable PDFs
  • Compare PDFs to review differences
  • Redact sensitive information from PDFs
  • Brand your agreements by adding a logo and customised URL
  • Create web forms and reusable e-sign templates
  • Receive and track multiple e-signatures by sending in bulk

Acrobat Studio includes everything in Acrobat Pro, plus AI Assistant for Acrobat and Adobe Express Premium. Additional features include:

  • Chat with your documents and get fast answers
  • Summarise documents with one click
  • Ask questions using voice prompts on your mobile device
  • Unlock insights across PDFs, Microsoft 365 files and web links with PDF Spaces
  • Easily create standout content with templates in Adobe Express
  • Share a PDF Space with a prebuilt or personalised AI Assistant

You can see how the Acrobat offerings compare.

What’s included in my Acrobat desktop subscription?

Your subscription to Acrobat includes desktop software, online access and mobile apps, letting you effortlessly sync files across computers and devices.

  • Acrobat desktop software: Use Acrobat on your desktop, with tools to edit, convert, protect and sign documents. You can also integrate Acrobat with other productivity tools.
  • Acrobat online: Use PDF and e-signature tools in any web browser. Our prebuilt integrations for Microsoft OneDrive, Google Drive and more make it easy to store and share files online. You can even send documents for e-signature and track responses in real time.
  • Acrobat Reader mobile app: The world’s most trusted PDF reader and editor with more than 635 million installs. View, share, annotate, add comments and sign documents - all in one app.
  • Acrobat Scan mobile app: Turn your mobile device into a powerful scanner that recognises text automatically (OCR) and allows you to create, save and organise your paper documents as digital files.

In addition, AI-powered tools and enhanced collaboration features are now included in select plans to streamline document workflows.

How does a subscription work?
When you subscribe to Acrobat Studio, Acrobat Pro or Acrobat Standard, you pay a monthly or annual fee based on the plan you choose. Regular updates will ensure that you have the latest features available in Acrobat. You will not need to upgrade your product as long as your subscription is active. This subscription model provides ongoing improvements and security updates to enhance your experience.
Is there a perpetual version of Acrobat available?
No. Adobe discontinued selling perpetual versions of Acrobat after Acrobat 2020. However, if you would like a non-subscription version of Acrobat, Acrobat Pro 2024 desktop software is a one-time, upfront purchase that provides three years of access to Acrobat desktop. It includes quarterly security updates but does not include Acrobat feature enhancements or access to Acrobat online services via your web browser and mobile devices.
What are the minimum system requirements to run Acrobat?
See the Acrobat system requirements page for information about the minimum system specifications needed to run Acrobat efficiently.
In what languages is Acrobat available?
See the Acrobat system requirements page for information on the available languages supported by Acrobat.
What’s the best way for my business to purchase Acrobat subscriptions?

Adobe offers plans for businesses of all sizes. For small businesses, Acrobat Teams subscriptions make it easy to purchase and manage multiple licences through a centralised admin console. For larger organisations with more complex deployment and administrative needs, volume licensing options are available. Request a contact from Adobe’s sales team or contact an Adobe Authorized Reseller.

To learn more, visit the Acrobat for business page.

What payment methods can I use for my Acrobat subscription?

For Acrobat subscriptions, the following payment methods are accepted:

  • Credit and debit cards: Visa, Mastercard, and American Express
  • PayPal: A secure option for international transactions
  • UPI (Unified Payments Interface): Widely used for local payments
  • Net banking: Available for direct bank transfers

Ensure that your selected payment method is enabled for international transactions to avoid payment failures.

Can I upgrade from Acrobat Standard to Acrobat Pro?

Yes, you can upgrade from Acrobat Standard to Acrobat Pro at any time. When you upgrade, you will gain access to additional features, including:

  • Advanced PDF comparison: Review differences between documents
  • Redaction tools: Remove sensitive information securely
  • Enhanced e-signature capabilities: Send, track, and manage multiple e-signatures
  • Web forms & e-sign templates: Create reusable forms and templates

The cost will be adjusted based on your existing plan, and you will receive immediate access to the upgraded features once the upgrade is confirmed.

Is there a discount for students and teachers?

Yes, Adobe offers discounted pricing on Acrobat subscriptions for eligible students and teachers. To qualify for the discount, you must:

  • Provide proof of eligibility: Submit valid academic identification during purchase.
  • Choose your plan: Select a monthly or annual discounted plan.

Discounted plans ensure affordability for educational purposes. For more information on eligibility and plan options, visit the Adobe Student and Teacher Discount page.

Does an Acrobat subscription include access to AI Assistant?

AI Assistant for Acrobat is available as an add-on for an additional cost. It is not included in the standard subscription but can be added to:

  • Acrobat Reader (free version).
  • Acrobat Standard.
  • Acrobat Pro.

AI Assistant offers increased efficiency by automating routine tasks, such as summarising documents and suggesting edits, saving valuable time. You can add it at checkout or through your Adobe Account settings.

What happens if I cancel my Acrobat subscription?

When you cancel your Acrobat subscription:

  • Premium features end: Access to advanced tools (editing, converting, e-signing) stops after the current billing cycle.
  • Use free Acrobat Reader: You can still view and annotate PDFs using the free version of Acrobat Reader.
  • Refund Policy:
    Cancel within 14 days of initial purchase for a full refund.
    After 14 days, cancellation terms may vary depending on your subscription plan.

To avoid interruptions, ensure that you review the cancellation policy for your specific plan.