Questions about MAX? We've got answers.

Visit the Adobe Store to shop our all-new collection of gear and find your new faves to celebrate creativity all year long, including Adobe branded gear, limited-edition MAX branded items, and limited-edition artist collaborations.

No, you do not need to be signed in to shop in the Adobe Store.

Yes, you can shop the Adobe Store year round but limited-edition MAX items and/or artist collabs may not be available.

The Adobe Store accepts payments via credit card.

For orders shipping within the United States to states that require out of state online sales tax, orders will be taxed at the recipient’s state tax rate. There is no additional sales tax added for international orders.

Immediately upon placing your order, you will receive email confirmation with the order details. If you don't, please check your spam folder before contacting SV.CustomerService1@halo.com or call +1-408-955-1750.

Immediately upon placing your order, you will receive email confirmation with the order details.

If you created an account, the status of your order can be viewed online under Account. Shipment confirmations with tracking information are sent via email at the end of the business day your order was shipped.

Please contact SV.CustomerService1@halo.com for special handling or delivery instructions before placing your order.

During checkout you’ll be able to choose between UPS options based on delivery times. Small orders within the U.S. will also have a USPS shipping option.

The Adobe Store ships to the following countries: Armenia, Australia, Austria, Bahamas, Belgium, Canada, Chile, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Finland, France, Germany, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Singapore, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, United Arab Emirates, United Kingdom, United States.

Orders placed during Adobe MAX generally ship within 2 business days.

To contact Customer Service email SV.CustomerService1@halo.com or call +1-408-955-1750 Please have your order number ready to reference when contacting Customer Service.

Domestic Returns: Item(s) may be eligible for return within 60 days from the day the order was placed. Please contact Customer Service to determine next steps and to request a pre-paid UPS return label if item(s) are being returned. Refund or exchange requests will begin processing once we receive the returned item(s). Processing time is typically 7-10 business days. It may take longer than normal to process during peak times (holidays, sales, special events, etc.).

International Returns: Item(s) can be returned at the customer’s expense within 60 days from the day order was placed and will receive credit back on the account used at checkout. The customer is responsible for all return expenses, including shipping, duties, and taxes, unless the item(s) arrived damaged or defective (see below). Please contact Customer Service for next steps. We do not offer exchanges for international orders.

Damaged/Defective Items: To report and resolve a claim for damaged or defective items (applies to both domestic and international orders) please contact HALO Customer Service. Keep the merchandise and original packaging and contact us within 5 days of receiving item(s)- after 5 days, carriers no longer accept claims. If you wait beyond this period to inform us, we cannot be held responsible for damages or incorrect shipments, and you may not receive credit or a replacement.

If the order has not shipped, please call us at +1-408-955-1750 or email us at SV.CustomerService1@halo.com. Please reference your order number when you call or email.

Please contact HALO Customer Service at SV.CustomerService1@halo.com or +1-408-955-1750 before 2pm Pacific Time on the business day your order is scheduled to be shipped.