Support for the Adobe Flash Platform

Support for Adobe Flash Platform

Easily deploy and protect your investment in the Adobe Flash Platform

As your organization moves into the realm of interactive websites and streaming video, you face challenging decisions concerning rights management, encoding, and other critical questions. With Adobe's world-class expertise at your disposal, you get the help you need.

Deployment advice

Adobe support consultants provide expert advice on how to plan an Adobe® Flash® Platform deployment for small, medium, and large installations. We offer recommendations on how to install, configure, and customize the Flash Platform for your environment. And we offer insight into handling security issues and integrating with third-party software.

Managing the Flash Platform in production

Once the Flash Platform is deployed into production, Adobe support consultants can help keep your software up to date through revisions of the Flash Platform and the rest of the operating environment. We can assist with production system topics such as updating or upgrading to a new version with minimal disruption, integrating with other products, and performance tuning.

Support for developers and designers

Developers, designers, and other solution providers face a number of decisions when using the Flash Platform. Leveraging the total Adobe Flash ecosystem, content consistency and reach, design agility, and easy integration of rich media content are just a few of the designer and development-related topics we can address.

Flash Platform support plans Enterprise Workgroup Individual
Platinum maintenance and support (annual program)      
Gold support (annual program) yes yes  
Bronze support (per incident)     yes
Premium support services yes yes  
Developer programs yes yes  
Enterprise solution management yes