Web alternative

Review the Ordering and Reporting Website Access document for step-by-step instructions to log on to the site.

Browser requirements

The Adobe Online Ordering Website requires the use of a 4.0 or later, Java enabled web browser.

Passwords

To request login IDs and passwords, send an e-mail message to reporting@adobe.com.

Trading partners can change their customer-specific password when they access the online store of the Adobe Online Ordering Website. When entering their current login information, they may choose to enter a new password. The initial login ID and password, generic to all distributors within a region, will not be affected by this change. It is the responsibility of the trading partner to keep a record of any password changes.

Web reporting basics

Inventory and point-of-sale (POS) reporting can be easily uploaded at the Adobe Online Ordering Website. Please review the file uploading tutorial for detailed instructions on how to upload files.

File uploading tutorial

Templates and sample files

Reporting templates for use in the file upload procedure are provided in Excel format below. Each template provides requirements, definitions, field length limitations, and structure for reporting data. Trading partners may choose to use the templates as a framework for creating their reporting files.

For resellers only

Inventory report template
Point-of-sale report template

New templates — effective March 21, 2005 — for distributors only

Inventory report template
Point-of-sale report template

Sample files are also provided to give an example of what the reporting files should look like when completed. The sample files are tab-delimited text (TXT) files. If a partner wishes to use Excel to view the sample files, it is suggested that the files first be saved to the desktop and then opened from within Excel using the File > Open menu command and specifying within the import wizard that all of the columns are "text."

Inventory sample data
Point-of-sale sample data

Web ordering basics

Orders placed via the web application are limited to distribution accounts and are subject to a minimum dollar value. Distributors should contact their Adobe sales representative or a member of Adobe's order management team for details regarding order minimum values. All orders are also limited to a maximum of forty (40) line items. Adobe does not accept any preprinted terms in a purchase order. All pricing, payment, delivery, and freight terms are derived from the trading partner's customer master record in Adobe's sales database. A purchase order is solely a request for a specified product quantity and delivery date. Please review the online ordering tutorial for detailed instructions on how to utilize the online store section of the Adobe Online Ordering Website.

Online ordering tutorial

Status and reports

Trading partners can check the status of previously placed orders as well as run online reports to see information on open orders or shipped products. Please review the tutorials for the order status and reports sections of the Adobe Online Ordering Website for detailed instructions.

Order status tutorial
Online reports tutorial