Selection and Enrollment
All too often, online applications are abandoned before they're completed and submitted. This creates a costly dilemma for companies that have implemented online enrollment mechanisms to drive revenue and reduce costs.
Engage, inform, enroll
Adobe's Selection and Enrollment solution can help. Use it for landing page optimization and rapid creation of rich, supportive experiences that keep site visitors focused, informed, and on-task from start to finish of every enrollment process.
"The idea is to enable our customers with self-service." - Architect of a large financial services firm
Speed up time to market
Enable business users to easily launch and manage online enrollment experiences without help from IT.
Reduce online abandonment
Keep visitors engaged throughout online selection and enrollment with processes that guide, inform, and convert.
Lower costs, boost margins
Reduce data-entry costs, improve efficiencies, and increase margins with self-service selection and enrollment options.
Solution capabilities |
Business-user authoring
Easily design and manage complex user experiences with web-based visual tools designed for business users.
Intuitive experiences
Guide customers with savable, wizard-based enrollments, product recommendations, prefilling, and more.
Process automation
Automate workflows and streamline integration with existing systems.
Efficient service
Enable simultaneous filling of compliant application forms. Generate onboarding kits and documentation
Solutions by industry |
Media ZP
Czech insurance company simplifies insurance enrollment and claims processing with Adobe solutions.
Ministry of Finance, Poland
Polish Ministry of Finance leverages Adobe solutions to accelerate and enhance citizen self service for income tax declarations.
Poor Online Customer Experience Creates Disloyal Customers
Forrester Research (Jul 01, 2010)
Vendors, like their clients, believe they provide poor online experiences, and even though they escalate their customer experience to executives, they're not happy with the progress.
Customer Experience Lies Beyond Service Improvements
Forrester Research (May 31, 2011)
Satisfaction at all steps across the customer lifecycle is low. Fixing the research and purchase processes, specifically, represents a big opportunity for vendors.
Resources |
