Adobe Accessibility Conformance Report

Web Content Accessibility Guidelines 2.0, at http://www.w3.org/TR/2008/REC-WCAG20-20081211/

Web Content Accessibility Guidelines 2.1, at https://www.w3.org/TR/WCAG21/

Revised Section 508 standards as published by the U.S. Access Board in the Federal Register on January 18, 2017
Corrections to the ICT Final Rule as published by the US Access Board in the Federal Register on January 22, 2018

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V2.1.2 (2018-08) at https://www.etsi.org/deliver/etsi_en//301500_301599/301549/02.01.02_60/en_301549v020102p.pdf

1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria

• 9.1.1.1 (Web)
• 10.1.1.1 (Non-web document)
• 11.1.1.1.1 (Open Functionality Software)
• 11.1.1.1.2 (Closed Functionality Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Does Not Support

Authored Content (HTML): Supports

Web: The product does not provide sufficient text alternatives for most images. Examples include:

• Decorative images in card controls, such as those in the Home and Create Email pages.
• X icon controls, which cancel out of dialogs and editing screens.
• Action buttons for items in list and card views.
• Meaningful and decorative images in the Workflow screen.

Authored Content (HTML): When an author inserts an image in a landing page or HTML email, the product prompts the author to enter alt text for the image.

1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

• 9.1.2.2 (Web)
• 10.1.2.2 (Non-web document)
• 11.1.2.2 (Open Functionality Software)
• 11.1.2.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain prerecorded synchronized media.

Authored Content (HTML): Authored content does not contain prerecorded synchronized media.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

• 9.1.2.3 (Web)
• 10.1.2.3 (Non-web document)
• 11.1.2.3.1 (Open Functionality Software)
• 11.1.2.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain prerecorded video content that would require audio description or a media alternative.

Authored Content (HTML): The product does not create video content that would require audio description or a media alternative.

1.3.2 Meaningful Sequence (Level A)
Also applies to:
EN 301 549 Criteria

• 9.1.3.2 (Web)
• 10.1.3.1 (Non-web document)
• 11.1.3.2.1 (Open Functionality Software)
• 11.1.3.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: The product presents most content in a meaningful sequence. Exceptions include:

• The toggle button which serves as a visual heading for the left rail, such as “Search” or “Filter”, is not followed immediately by the left rail content.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to present content in a meaningful sequence.

1.3.3 Sensory Characteristics (Level A)
Also applies to:
EN 301 549 Criteria

• 9.1.3.3 (Web)
• 10.1.3.3 (Non-web document)
• 11.1.3.3 (Open Functionality Software)
• 11.1.3.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: Instructions do not rely solely on sensory characteristics.

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.2 Audio Control (Level A)
Also applies to:
EN 301 549 Criteria

• 9.1.4.2 (Web)
• 10.1.4.2 (Non-web document)
• 11.1.4.2 (Open Functionality Software)
• 11.1.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain audio that plays automatically.

Authored Content (HTML): Authored Content does not contain audio that plays automatically.

2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria

• 9.2.1.2 (Web)
• 10.2.1.2 (Non-web document)
• 11.2.1.2 (Open Functionality Software)
• 11.2.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most product functions do not include keyboard traps. However, a keyboard trap interferes with some processes. Examples include:

• Tabbing into a WYSIWYG landing page editor prevents the user from tabbing away.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to create content that does not have keyboard traps.

2.1.4 Character Key Shortcuts (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.2.1.4 (Web)
• 10.2.1.4 (non-web document)
• 11.2.1.4.1 (Open Functionality Software)
• 11.2.1.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: The product does not provide character key shortcuts.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to create content that meets this criterion.

2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria

• 9.2.2.2 (Web)
• 10.2.2.2 (Non-web document)
• 11.2.2.2 (Open Functionality Software)
• 11.2.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not include elements which move, blink, scroll, or auto-update.

Authored Content (HTML): Authors can ensure that content meets this criterion.

2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 Criteria

• 9.2.4.2 (Web)
• 10.2.4.2 (Non-web document)
• 11.2.4.2 (Open Functionality Software) - Does not apply
• 11.2.4.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The titles of pages describe their purpose.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to customize the page title.

2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria

• 9.2.4.3 (Web)
• 10.2.4.3 (Non-web document)
• 11.2.4.3 (Open Functionality Software)
• 11.2.4.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: Components receive focus in a meaningful order.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to create content that meets this criterion.

2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
EN 301 549 Criteria

• 9.2.4.4 (Web)
• 10.2.4.4 (Non-web document)
• 11.2.4.4 (Open Functionality Software)
• 11.2.4.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The purpose of links in the product can be determined from the link text alone or from programmatic context of the link.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to provide the purpose of links through link text alone or through programmatic context.

2.5.1 Pointer Gestures (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.2.5.1 (Web)
• 10.2.5.1 (Non-web document)
• 11.2.5.1 (Open Functionality Software)
• 11.2.5.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most functions of the product do not implement multipoint or path-based gestures. Some screens, such as Timeline and Workflow, implement a two-point pinch gesture to resize the content, while also providing the same resize function through single-point activation of buttons. However, some functions rely on path-based gestures without providing single-point activation; examples include:

• In query editor functions, such as defining an audience for an email, adding an element from the palette to the workspace relies on a drag-and-drop gesture.
• In Workflow, adding an activity to a diagram and linking activities together rely on path-based gestures.
• Scrolling the Timeline relies on a horizontal swipe gesture.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to create content that meets this criterion.

2.5.2 Pointer Cancellation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.2.5.2 (Web)
• 10.2.5.2 (Non-web document)
• 11.2.5.2 (Open Functionality Software)
• 11.2.5.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: Most single-pointer operations in the product are equivalent to a simple click, and releasing the click or tap performs the action, such as activation of buttons and links. In drag-and-drop functions, such as modifying elements in a Workflow diagram, users can reverse the movement or activate a Cancel control to undo the change.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to create content that meets this criterion.

2.5.3 Label in Name (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.2.5.3 (Web)
• 10.2.5.3 (Non-web document)
• 11.2.5.3 (Open Functionality Software)
• 11.2.5.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: The accessible names of controls, such as links, contain the text of their visible labels.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to ensure that the accessible names of controls, such as links, contain the text of their visible labels.

2.5.4 Motion Actuation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.2.5.4 (Web)
• 10.2.5.4 (Non-web document)
• 11.2.5.4 (Open Functionality Software)
• 11.2.5.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: Product functionality is not operated by device motion or user motion.

Authored Content (HTML): Authors can ensure that functionality in authored content is not operated by device motion or user motion, or this functionality can also be operated by controls.

3.2.2 On Input (Level A)
Also applies to:
EN 301 549 Criteria

• 9.3.2.2 (Web)
• 10.3.2.2 (Non-web document)
• 11.3.2.2 (Open Functionality Software)
• 11.3.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: Changes of context do not occur automatically on user input.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to ensure that changes of context do not occur automatically on user input or are clearly indicated to the user before invoking them.

3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria

• 9.3.3.2 (Web)
• 10.3.3.2 (Non-web document)
• 11.3.3.2 (Open Functionality Software)
• 11.3.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: Labels and instructions are provided for input fields. Exceptions include:

• Some fields have an asterisk to indicate that they are required fields, but there is no instruction explaining the meaning of the asterisk.

Authored Content (HTML): Authors can ensure that content meets this criterion.

4.1.2 Name, Role, Value (Level A)
Also applies to:
EN 301 549 Criteria

• 9.4.1.2 (Web)
• 10.4.1.2 (Non-web document)
• 11.4.1.2.1 (Open Functionality Software)
• 11.4.1.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Does Not Support

Authored Content (HTML): Supports

Web: Some controls in the product have appropriate name, role, state, and value information, such as card links in the home page. However, incomplete semantic information prevents most completion of processes in the product. Examples include:

• In the first step of item creation wizards, such as Create an Email or Create a Campaign, cards behave like radio buttons for typical users to select an item type, but they do not provide role and state information to assistive technology; selecting a card is required before proceeding further in the wizard.
• Actions in table rows, such as navigating to an item or duplicating an item, do not provide role information.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to create content that meets this criterion.

1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.1.2.5 (Web)
• 10.1.2.5 (Non-web document)
• 11.1.2.5 (Open Functionality Software)
• 11.1.2.5 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain prerecorded video content that would require audio description.

Authored Content (HTML): The product does not create video content that would require audio description.

1.3.4 Orientation (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.1.3.4 (Web)
• 10.1.3.4 (Non-web document)
• 11.1.3.4 (Open Functionality Software)
• 11.1.3.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: Content does not restrict its view and operation to a single display orientation.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to ensure that content does not restrict its view and operation to a single display orientation.

1.3.5 Identify Input Purpose (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.1.3.5 (Web)
• 10.1.3.4 (Non-web document)
• 11.1.3.5 (Open Functionality Software)
• 11.1.3.5 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain input fields that collect information about the user. The Edit Personal Information control navigates the user to the Adobe Account website, which is not part of the product.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to create content that meets this criterion.

1.4.4 Resize text (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.1.4.4 (Web)
• 10.1.4.4 (Non-web document)
• 11.1.4.4.1 (Open Functionality Software
• 11.1.4.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Partially Supports

Authored Content (HTML): Supports

Web: In most product functions, text can be enlarged 200% without loss of functionality. Exceptions include:

• In the top navigation bar, icon controls are not visible for functions such as alerts and profile.
• In List Configuration dialogs, row functions such as deletion are unavailable off-screen.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to create content that meets this criterion.

1.4.5 Images of Text (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.1.4.5 (Web)
• 10.1.4.5 (Non-web document)
• 11.1.4.5.1 (Open Functionality Software)
• 11.1.4.5.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product uses text instead of images of text.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to create content that meets this criterion.

1.4.10 Reflow (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.1.4.10 (Web)
• 10.1.4.10 (Non-web document)
• 11.1.4.10.1 (Open Functionality Software)
• 11.1.4.10.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Does Not Support

Authored Content (HTML): Supports

Web: At the required width of 320 CSS pixels, most of the product’s complete processes are not functional because the Next and Save buttons are off-screen and unavailable in multi-step form wizards.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to create content that meets this criterion.

1.4.11 Non-text Contrast (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.1.4.11 (Web)
• 10.1.4.11 (Non-web document)
• 11.1.4.11 (Open Functionality Software)
• 11.1.4.11 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 - Does Not Apply

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most meaningful non-text content elements, such as indicators of form controls, have sufficient contrast. Exceptions include:

• In table headers, a low contrast icon indicates which columns are sortable.
• In the Workflow diagram, a low contrast graphical overlay indicates the paused or stopped state of an activity.

Authored Content (HTML): Authors can ensure that content meets this criterion.

1.4.12 Text Spacing (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.1.4.12 (Web)
• 10.1.4.12 (Non-web document)
• 11.1.4.12 (Open Functionality Software)
• 11.1.4.12 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most functions of the product support the required text style properties without loss of content or functionality. Exceptions include:

• In the top navigation bar, icon controls are not visible for functions such as alerts and profile.
• Text is truncated in some cards, such as Create an In-App Message.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to create content that meets this criterion.

1.4.13 Content on Hover or Focus (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

• 9.1.4.13 (Web)
• 10.1.4.13 (Non-web document)
• 11.1.4.13 (Open Functionality Software)
• 11.1.4.13 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Partially Supports

Authored Content (HTML): Supports

Web: In most product functions, content does not become visible and then hidden in response to pointer hover or keyboard focus. Exceptions include:

• In the search panel of Marketing Activities, keyboard focus in a date field causes a calendar to appear which obscures other content, and there is no mechanism to hide the calendar without moving keyboard focus.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to create content that meets this criterion.

2.4.6 Headings and Labels (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.2.4.6 (Web)
• 10.2.4.6 (Non-web document)
• 11.2.4.6 (Open Functionality Software)
• 11.2.4.6 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: Headings and labels are descriptive.

Authored Content (HTML): Authors can ensure that content meets this criterion.

2.4.7 Focus Visible (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.2.4.7 (Web)
• 10.2.4.7 (Non-web document)
• 11.2.4.7 (Open Functionality Software)
• 11.2.4.7 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Does Not Support

Authored Content (HTML): Supports

Web: The keyboard focus indicator is visible on some controls. However, in most functions of the product, keyboard focus location is not visible for many tab stops on hidden off-screen content.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to create content that meets this criterion.

3.2.4 Consistent Identification (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.3.2.4 (Web)
• 10.3.2.4 (Non-web document) – Does not apply
• 11.3.2.4 (Open Functionality Software) – Does not apply
• 11.3.2.4 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

Web: Supports

Authored Content (HTML): Supports

Web: Components with the same functionality are identified consistently.

Authored Content (HTML): Authors can ensure that components with the same functionality are identified consistently in a set of landing pages.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.3.3.4 (Web)
• 10.3.3.4 (Non-web document)
• 11.3.3.4 (Open Functionality Software)
• 11.3.3.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Web: Supports

Authored Content (HTML): Supports

Web: The product does not process legal commitments or financial transactions. Changes to user-controllable data are reversible or can be confirmed before finalizing.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to create content that meets this criterion.

4.1.3 Status Messages (Level AA)
Also applies to:
EN 301 549 Criteria

• 9.4.1.3 (Web)
• 10.4.1.3 (Non-web document) – Does not apply
• 11.4.1.3 (Open Functionality Software) – Does not apply
• 11.4.1.3 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 - Does not apply

Web: Supports

Authored Content (HTML): Supports

Web: Most functions do not contain status messages. Loading messages receive focus automatically.

Authored Content (HTML): In landing pages and HTML emails, the Show Source function enables authors to create content that meets this criterion.

302.2 With Limited Vision

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most functions of the product are usable with limited vision. Exceptions include:

• As noted in 1.4.3 Contrast (Minimum), in most product functions some important text has insufficient contrast.
• As noted in 1.4.4 Resize Text, secondary functions become unavailable in the top navigation bar, such as alerts and profile.

Authored Content (HTML): The product allows authors to create content which is functional for users with limited vision.

302.3 Without Perception of Color

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most functions of the product are usable without perception of color. Exceptions include:

• As noted in 1.4.1 Use of Color, in the Summary sidebar of some screens, a color difference is the only visual indicator of which text is a link.
• Additionally, in some pagination controls, a color difference is the only visual indicator of which page is the current one.

Authored Content (HTML): The product allows authors to create content which is functional for users with limited perception of color.

302.4 Without Hearing

Web: Supports

Authored Content (HTML): Supports

Web: The product does not require the use of hearing.

Authored Content (HTML): Authored content does not require the use of hearing.

302.5 With Limited Hearing

Web: Supports

Authored Content (HTML): Supports

Web: The product does not require the use of hearing.

Authored Content (HTML): Authored content does not require the use of hearing.

302.6 Without Speech

Web: Supports

Authored Content (HTML): Supports

Web: The product does not require the use of speech.

Authored Content (HTML): Authored content does not require the use of speech.

302.7 With Limited Manipulation

Web: Does Not Support

Authored Content (HTML): Supports

Web: Some controls in the product are keyboard operable. However, most complete processes of the product are not usable with limited manipulation.

• As noted in 2.1.1 Keyboard, most complete processes in the product cannot be completed through sole use of a keyboard interface.
• As noted in 2.1.2 No Keyboard Trap, tabbing into a WYSIWYG landing page editor prevents the user from tabbing away.
• As noted in 2.4.1 Bypass Blocks, the product does not provide a mechanism to bypass the top navigation bar.
• As noted in 2.4.7 Focus Visible, in most functions of the product, keyboard focus location is not visible for many tab stops.

Authored Content (HTML): The product allows authors to create content which is functional for users with limited manipulation.

302.8 With Limited Reach and Strength

Web: Supports

Authored Content (HTML): Supports

Web: The product is functional with limited reach and strength.

Authored Content (HTML): The product allows authors to create content which is functional for users with limited reach and strength.

302.9 With Limited Language, Cognitive, and Learning Abilities

Web: Partially Supports

Authored Content (HTML): Supports

Web: Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides online help and consistent identification of user interface components. However, some functions of the product are more difficult than necessary for users with limited language, cognitive, and learning abilities; examples include:

• As noted in 3.3.2 Labels or Instructions, some form fields lack clear instructions to explain that they are required.
• As noted in 3.3.3 Error Suggestion, some form fields display a graphical indicator of which field is in error, but no suggestions for correction are provided to the user.

Authored Content (HTML): The product allows authors to create content which is functional for users with limited language, cognitive, and learning abilities.

502.2.2 No Disruption of Accessibility Features

Not Applicable

Not applicable to web.

502.3 Accessibility Services

See 502.3.1-502.3.14

502.3.1 Object Information

Not Applicable

Not applicable to web.

502.3.2 Modification of Object Information

Not Applicable

Not applicable to web.

502.3.3 Row, Column, and Headers

Not Applicable

Not applicable to web.

502.3.4 Values

Not Applicable

Not applicable to web.

502.3.5 Modification of Values

Not Applicable

Not applicable to web.

502.3.6 Label Relationships

Not Applicable

Not applicable to web.

502.3.7 Hierarchical Relationships

Not Applicable

Not applicable to web.

502.3.8 Text

Not Applicable

Not applicable to web.

502.3.9 Modification of Text

Not Applicable

Not applicable to web.

502.3.10 List of Actions

Not Applicable

Not applicable to web.

502.3.11 Actions on Objects

Not Applicable

Not applicable to web.

502.3.12 Focus Cursor

Not Applicable

Not applicable to web.

502.3.13 Modification of Focus Cursor

Not Applicable

Not applicable to web.

502.3.14 Event Notification

Not Applicable

Not applicable to web.

502.4 Platform Accessibility Features

Not Applicable

Not applicable to web.

503.3 Alternative User Interfaces

Not Applicable

Not applicable to web.

503.4 User Controls for Captions and Audio Description

See 503.4.1-503.4.2

503.4.1 Caption Controls

Not Applicable

Not applicable to web.

503.4.2 Audio Description Controls

Not Applicable

Not applicable to web.

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Not Applicable

The product does not convert content.

504.2.2 PDF Export

Not Applicable

The product does not export PDF files.

504.3 Prompts

Does Not Support

When an author inserts an image into an HTML email or landing page, the product prompts for image alt text. However, most functions in the product’s WYSIWYG and source code editors do not prompt authors to create accessible content.

504.4 Templates

Not Applicable

Default blocks in landing pages and HTML emails function as templates which enable authors to create content which conforms in most ways to WCAG 2.0 Levels A and AA. However, some content has conformance issues; examples include:

• Unlabeled form fields in a default block of subscription fields.

4.2.2 Usage with limited vision

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most functions of the product are usable with limited vision. Exceptions include:

• As noted in 1.4.3 Contrast (Minimum), in most product functions some important text has insufficient contrast.
• As noted in 1.4.11 Non-Text Contrast, some meaningful graphical elements have insufficient contrast.
• As noted in 1.4.4 Resize Text and in 1.4.12 Text Spacing, secondary functions become unavailable in the top navigation bar, such as alerts and profile.
• As noted in 1.4.10 Reflow, most complete processes, such as wizard flows, become non-functional at a viewport width of 320 CSS pixels.

Authored Content (HTML): The product allows authors to create content which is functional for users with limited vision.

4.2.3 Usage without perception of colour

Web: Partially Supports

Authored Content (HTML): Supports

Web: Most functions of the product are usable without perception of color. Exceptions include:

• As noted in 1.4.1 Use of Color, in the Summary sidebar of some screens, a color difference is the only visual indicator of which text is a link.
• Additionally, in some pagination controls, a color difference is the only visual indicator of which page is the current one.

Authored Content (HTML): The product allows authors to create content which is functional for users with limited perception of color.

4.2.4 Usage without hearing

Web: Supports

Authored Content (HTML): Supports

Web: The product does not require the use of hearing.

Authored Content (HTML): Authored content does not require the use of hearing.

4.2.5 Usage with limited hearing

Web: Supports

Authored Content (HTML): Supports

Web: The product does not require the use of hearing.

Authored Content (HTML): Authored content does not require the use of hearing.

4.2.6 Usage without vocal capability

Web: Supports

Authored Content (HTML): Supports

Web: The product does not require the use of speech.

Authored Content (HTML): Authors can create content which is functional for users without speech.

4.2.7 Usage with limited manipulation or strength

Web: Does Not Support

Authored Content (HTML): Supports

Web: Most individual controls in the product are keyboard operable. However, most complete processes of the product are not usable with limited manipulation or strength.

• As noted in 2.1.1 Keyboard, most complete processes in the product cannot be completed through sole use of a keyboard interface.
• As noted in 2.1.2 No Keyboard Trap, tabbing into a WYSIWYG landing page editor prevents the user from tabbing away.
• As noted in 2.4.1 Bypass Blocks, the product does not provide a mechanism to bypass the top navigation bar.
• As noted in 2.4.7 Focus Visible, in most functions of the product, keyboard focus location is not visible for many tab stops.
• As noted in 2.5.1 Pointer Gestures, some functions of the product rely on path-based gestures without providing single-point activation.

Authored Content (HTML): The product allows authors to create content which is functional for users with limited manipulation or strength.

4.2.8 Usage with limited reach

Web: Supports

Authored Content (HTML): Supports

Web: The product is functional with limited reach.

Authored Content (HTML): The product allows authors to create content which is functional for users with limited reach.

4.2.9 Minimize photosensitive seizure

Web: Supports

Authored Content (HTML): Supports

Web: The product does not contain flashing content.

Authored Content (HTML): Authors can create content which does not flash, or flashes within an acceptable threshold, in order to minimize the potential for triggering photosensitive seizures.

4.2.10 Usage with limited cognition

Web: Partially Supports

Authored Content (HTML): Supports

Web: Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides online help and consistent identification of user interface components. However, some functions of the product are more difficult than necessary for users with limited language, cognitive, and learning abilities; examples include:

• As noted in 3.3.2 Labels or Instructions, some form fields lack clear instructions to explain that they are required.
• As noted in 3.3.3 Error Suggestion, some form fields display a graphical indicator of which field is in error, but no suggestions for correction are provided to the user.
• As noted in 2.4.5 Multiple Ways, on large screens the product offers users a choice of navigation mechanisms; however, on small screens the top navigation bar is not available.

Authored Content (HTML): The product allows authors to create content which is functional for users with limited language, cognitive, and learning abilities.

4.2.11 Privacy

Web: Supports

Authored Content (HTML): Supports

Web: The product does not ask for legal, financial, or personal data. The Edit Personal Information control navigates the user to the Adobe Account website, which is not part of the product.

Authored Content (HTML): Authors can create content which does not ask for legal, financial, or personal data.

5.2 Activation of accessibility features

Not Applicable

The product does not have specific documented accessibility features. The software instead relies upon platform accessibility features.

5.3 Biometrics

Not Applicable

The product does not use biological characteristics for user identification or for control of the product.

5.4 Preservation of accessibility information during conversion

Does Not Support

The product does not convert content.

5.5.1 Means of operation

Not Applicable

The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate.

5.5.2 Operable parts discernibility

Partially Supports

The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision. Exceptions include:

• Some graphical on-screen buttons do not have an accessible name.

5.6.1 Tactile or auditory status

Not Applicable

The product does not have locking or toggle controls.

5.6.2 Visual status

Not Applicable

The product does not have locking or toggle controls.

5.7 Key repeat

Not Applicable

The product relies on platform software to turn off or adjust key repeat.

5.8 Double-strike key acceptance

Not Applicable

The product does not provide a keyboard or keypad.

5.9 Simultaneous user actions

Supports

The product relies on platform software features, such as Sticky Keys, to ensure simultaneous user actions are not required.

11.5 Interperability with assistive technology

Not Applicable

Not applicable to web.

11.6.1 User control of accessibility features

Not Applicable

The product is not platform software.

11.6.2 No disruption of accessibility features

Supports

The product does not disrupt platform accessibility features.

11.7 User preferences

Not Applicable

Web content is isolated from its underlying platform.

11.8.2 Accessible content creation

See WCAG 2.x section

The product enables authors to create HTML content, such as landing pages and emails, which conforms to WCAG 2.1 Levels A and AA. See details for individual criteria in the WCAG 2.x section. Content can be imported from other tools or created using built-in authoring functions. Authors can use the Show Source function to edit HTML content directly to address code-level accessibility issues. When an author inserts an image into an HTML email or landing page, the product prompts for image alt text; however, most functions in the product’s WYSIWYG and source code editors do not actively guide authors to create accessible content.

11.8.3 Preservation of accessibility information in transformations

Not Applicable

The product does not provide restructuring transformations or re-coding transformations.

11.8.4 Repair assistance

Not Applicable

The product does not have accessibility checking functionality.

11.8.5 Templates

Not Applicable

Default blocks in landing pages and HTML emails function as templates which enable authors to create content which conforms in most ways to WCAG 2.0 Levels A and AA. However, some content has conformance issues; examples include:

• Unlabeled form fields in a default block of subscription fields.