Adobe Accessibility Conformance Report
VPAT® Version 2.0 – October 2017
Product Information
- Name of Product/Version: Adobe Captivate 2019 for Windows
- Product Description: Adobe Captivate is an eLearning authoring tool that enables users to create software simulations, video demos, and other interactive, device-independent content.
- Date: 09/04/2018
- Contact information: access@adobe.com
- Notes: The information contained in this report applies to the product itself. Information about product help and support documentation related to 602.3 (Support Docs) for Section 508 as published in 2017 is located at: http://www.adobe.com/accessibility/compliance.html.
- Evaluation Methods Used: Testing Adobe Captivate involved extensive use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standards/guidelines:
Level A - Yes
Level AA - Yes
Level AAA - No
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Supports with Exceptions: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.
WCAG 2.0 Report
Sections 1 and 2 also document conformance with:
- EN 301 549: Chapter 9 - Web, Chapter 10 - Non-Web documents, Section 11.2.1- Non-Web Software (excluding closed functionality), and Section 11.2.2 - Non-Web Software (closed functionality).
- Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.
Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.
Section 1: Success Criteria, Level A
Notes:
Guideline 1.1 Text Alternatives:
Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.
1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.1 (Web)
- 10.2.1 (non-web document)
- 11.2.1.1 (Software)
- 11.2.2.1 (Closed Functionality Software)
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports with Exceptions
Authored Content (HTML): Supports
Software: Text alternatives are provided for most instances of non-text content, with the following exceptions:
The button text stylings provide icons displaying an effect without providing a text equivalent.
The Shadow and Reflection buttons provide icons displaying an effect without providing a text equivalent.
The bullet text stylings provide icons displaying bullet effects without providing a text equivalent.
Authored Content (HTML): The product provides features to both auto label content as well as supply custom accessibility names and descriptions.
Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.2 (Web)
- 10.2.2 (non-web document)
- 11.2.1.2 (Software)
- 11.2.2.2.1 and 11.2.2.2.2 (Closed Software)
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool) 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: The product does not provide prerecorded audio-only or video-only content.
Authored Content (HTML): When prerecorded audio-only or video-only content is included within Captivate projects, content authors must supply sufficient alternatives.
1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.3 (Web)
- 10.2.3 (non-web document)
- 11.2.1.3 (Software)
- 11.2.2.3 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: The product does not provide prerecorded media that require captions.
Authored Content (HTML): Authors can create and edit captions for audio content.
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Also applies to:
EN 301 549 Criteria
- 9.2.4 (Web)
- 10.2.4 (non-web document)
- 11.2.1.4 (Software)
- 11.2.2.4 (Closed Software)
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: The product does not provide prerecorded media that would require audio description.
Authored Content (HTML): Authors can provide separate audio description tracks for media.
Guideline 1.3 Adaptable:
Create content that can be presented in different ways (for example simpler layout) without losing information or structure.
1.3.1 Info and Relationships (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.7 (Web)
- 10.2.7 (non-web document)
- 11.2.1.7 (Software)
- 11.2.2.7 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports with Exceptions
Authored Content (HTML): Supports with Exceptions
Software: Most user interface elements provide programmatic information about structure and relationships. Exceptions include:
The Shadow radio buttons are not programmatically grouped.
The Recent and New projects wizard visually renders page tab controls, but this information is not conveyed programmatically.
Nested checkboxes within the Preferences dialog do not expose their hierarchical presentation programmatically.
Authored Content (HTML): Authors can provide appropriate semantics for content elements, with the following exceptions:
Heading and page title styles are created with a role of image, rather than a role of heading.
1.3.2 Meaningful Sequence (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.8 (Web)
- 10.2.8 (non-web document)
- 11.2.1.8 (Software)
- 11.2.2.8 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports with Exceptions
Authored Content (HTML): Supports
Software: Exceptions include:
The Insert Questions dialog does not provide a meaningful reading order.
Authored Content (HTML): Authors can present content in a meaningful sequence.
1.3.3 Sensory Characteristics (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.9 (Web)
- 10.2.9 (non-web document)
- 11.2.1.9 (Software)
- 11.2.2.9 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports with Exceptions
Authored Content (HTML): Supports
Software: Exceptions include:
The Rotate and RotateTo functions provide rotation angles to users, but rely on sight to indicate if rotation is happening clockwise or counterclockwise.
Authored Content (HTML): Authors can ensure that content meets this criterion.
Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
1.4.1 Use of Color (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.10 (Web)
- 10.2.10 (non-web document)
- 11.2.1.10 (Software)
- 11.2.2.10 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: The product does not use color as the sole means of conveying information.
Authored Content (HTML): Authors can ensure that content meets this criterion.
1.4.2 Audio Control (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.11 (Web)
- 10.2.11 (non-web document)
- 11.2.1.11 (Software)
- 11.2.2.11 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: The product does not include audio that plays automatically.
Authored Content (HTML): Exported content will automatically play when a page is loaded. Controls to play and pause content, as well as mute content, are provided.
Guideline 2.1 Keyboard Accessible:
Make all functionality available from a keyboard.
2.1.1 Keyboard (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.15 (Web)
- 10.2.15 (non-web document)
- 11.2.1.15 (Software)
- 11.2.2.15 (Closed Software)
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Does Not Support
Authored Content (HTML): Supports
Software: Most product functionality cannot be operated through a keyboard interface. Examples include:
Keyboard users do not have consistent methods to move between panels in the product.
A mouse is required to adjust the position of slides within the filmstrip, or items in the timeline.
Authored Content (HTML): Authored content functionality can be operated through a keyboard interface.
2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.16 (Web)
- 10.2.16 (non-web document)
- 11.2.1.16 (Software)
- 11.2.2.16 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool) 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: The product does not include keyboard traps.
Authored Content (HTML): The product does not introduce keyboard traps within the HTML output. Authors are responsible to ensure their content meets this criterion.
Guideline 2.2 Enough Time:
Provide users enough time to read and use content.
2.2.1 Timing Adjustable (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.17 (Web)
- 10.2.17 (non-web document)
- 11.2.1.17 (Software)
- 11.2.2.17 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: The product does not include time limits.
Authored Content (HTML): Authors can choose to create content that does not present time limits to users. A feature is provided to supply time limits, in instances where they are essential to the activity.
2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.18 (Web)
- 10.2.18 (non-web document)
- 11.2.1.18 (Software)
- 11.2.2.18 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: Moving, blinking, scrolling, and auto-updating information can be paused, stopped or hidden by the user.
Authored Content (HTML): Content provided by the product meets this criterion. Authors can implement content that conforms to this criterion.
Guideline 2.3 Seizures:
Do not design content in a way that is known to cause seizures.
2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.19 (Web)
- 10.2.19 (non-web document)
- 11.2.1.19 (Software)
- 11.2.2.19 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: The product does not contain flashing content.
Authored Content (HTML): Content provided by the product meets this criterion. Authors can implement content that conforms to this criterion.
Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.20 (Web)
- 10.2.20 (non-web document) – Does not apply
- 11.2.1.20 (Software) – Does not apply
- 11.2.2.20 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software) – Does not apply to non-web software
- 504.2 (Authoring Tool)
- 602.3 (Support Docs) – Does not apply to non-web docs
Software: Supports
Authored Content (HTML): Supports
Software: This criterion does not apply to non-web documents.
Authored Content (HTML): No repeated blocks of content are present within the exported content.
2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.21 (Web)
- 10.2.21 (non-web document)
- 11.2.1.21 (Software) - Does not apply
- 11.2.2.21 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Does Not Support
Software: The product and modal dialogs contain programmatic titles.
Authored Content (HTML): The product does not allow authors to specify a page title when content is created. Pages are created without a title.
2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.22 (Web)
- 10.2.22 (non-web document)
- 11.2.1.22 (Software)
- 11.2.2.22 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports with Exceptions
Authored Content (HTML): Supports
Software: Most components receive focus in a meaningful order. Exceptions include:
The Insert Questions dialog does not include a meaningful focus order.
Authored Content (HTML): Authors can specify the focus order of interactive elements in the Tab Order dialog of the Properties Inspector.
2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.23 (Web)
- 10.2.23 (non-web document)
- 11.2.1.23 (Software)
- 11.2.2.23 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: The purpose of links within the product can be determined from link text and the link’s context.
Authored Content (HTML): Authors can ensure that content meets this criterion.
Guideline 3.1 Readable:
Make text content readable and understandable.
3.1.1 Language of Page (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.27 (Web)
- 10.2.27 (non-web document)
- 11.2.1.27 (Software)
- 11.2.2.27 (Closed Software)
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports with Exceptions
Software: The language is programmatically determinable within the product. The language of the product is set based on the version installed by the user.
Authored Content (HTML): For content in frequently used languages, authors can set the language for content. Exceptions include:
Authors can only identify the language of web pages in German, English, Spanish, French, Japanese, and Portuguese.
Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
3.2.1 On Focus (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.29 (Web)
- 10.2.29 (non-web document)
- 11.2.1.29 (Software)
- 11.2.2.29 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: The product does not initiate a change of context when components receive focus.
Authored Content (HTML): Authors can design forms that do not initiate a change of context when components receive focus.
3.2.2 On Input (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.30 (Web)
- 10.2.30 (non-web document)
- 11.2.1.30 (Software)
- 11.2.2.30 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool) 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: The product does not initiate a change of context when a setting of a user interface component is changed.
Authored Content (HTML): Authors can design content so that changing a user interface component’s setting does not automatically cause a change of context.
Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
3.3.1 Error Identification (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.33 (Web)
- 10.2.33 (non-web document)
- 11.2.1.33 (Software)
- 11.2.2.33 (Closed Software)
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports with Exceptions
Authored Content (HTML): Supports
Software: Most input errors are identified and described to users in text. Exceptions include:
The Frames Per Second field automatically adjusts values to conform with an unspecified maximum and minimum, without alerting users.
Authored Content (HTML): Input errors are detected when user submit quiz questions. Feedback is automatically provided regarding if a question was answered correctly or not.
3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.34 (Web)
- 10.2.34 (non-web document)
- 11.2.1.34 (Software)
- 11.2.2.34 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports with Exceptions.
Authored Content (HTML): Supports
Software: Exceptions include:
The Effects Type dropdown contains no label or instructional text.
Authored Content (HTML): Authors can ensure that content meets this criterion.
Guideline 4.1 Compatible:
Maximize compatibility with current and future user agents, including assistive technologies.
4.1.1 Parsing (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.37 (Web)
- 10.2.37 (non-web document)
- 11.2.1.37 (Software)
- 11.2.2.37 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: The software is not implemented using markup languages.
Authored Content (HTML): Authored content contains appropriate start and end tags, unique ID values, and elements nested according to the HTML specification.
4.1.2 Name, Role, Value (Level A)
Also applies to: EN 301 549 Criteria
- 9.2.38 (Web)
- 10.2.38 (non-web document)
- 11.2.1.38 (Software)
- 11.2.2.38 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports with Exceptions
Authored Content (HTML): Supports with Exceptions
Software: Exceptions include:
Most of the buttons within the Toolbar, such as Text, Shapes, and Objects, do not contain appropriate programmatic names.
The Timeline slider does not contain appropriate role information.
Authored Content (HTML): Exceptions include:
The playbar slider does not contain appropriate state information.
Section 2: Success Criteria, Level AA
Notes:
Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
1.2.4 Captions (Live) (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.5 (Web)
- 10.2.5 (non-web document)
- 11.2.1.5 (Software)
- 11.2.2.5 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: The product does not provide live media that requires captions.
Authored Content (HTML): The product does not include the ability to present live media.
1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.6 (Web)
- 10.2.6 (non-web document)
- 11.2.1.6 (Software)
- 11.2.2.6 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: The product does not provide prerecorded video content that would require audio description.
Authored Content (HTML): Authors can provide separate audio description tracks for media.
Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.12 (Web)
- 10.2.12 (non-web document)
- 11.2.1.12 (Software)
- 11.2.2.12 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports with Exceptions
Authored Content (HTML): Supports
Software: Most text meets minimum contrast requirements. Exceptions include:
The page tabs that are not currently selected within the Slide Audio modal dialogs are presented in dark gray on a gray background.
Links within the Preferences dialog contain insufficient color contrast.
Authored Content (HTML): The default player control templates contain sufficient color contrast. Additionally, authors can create slide content that contains sufficient color contrast ratios.
1.4.4 Resize text (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.13 (Web)
- 10.2.13 (non-web document)
- 11.2.1.13 (Software)
- 11.2.2.13 (Closed Software)
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: The product supports native platform settings for magnifying displayed content.
Authored Content (HTML): Authored content and player controls respond to browser magnification up to 200% without loss of information.
1.4.5 Images of Text (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.14 (Web)
- 10.2.14 (non-web document)
- 11.2.1.14 (Software)
- 11.2.2.14 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Does Not Support
Software: The product uses text instead of images of text.
Authored Content (HTML): All text content in slides is presented as images of text.
Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
2.4.5 Multiple Ways (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.24 (Web)
- 10.2.24 (non-web document) – Does not apply
- 11.2.1.24 (Software) – Does not apply
- 11.2.2.24 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool) 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software) – Does not apply to non-web software
- 504.2 (Authoring Tool)
- 602.3 (Support Docs) – Does not apply to non-web docs
Software: Supports
Authored Content (HTML): Supports
Software: This criterion does not apply to non-web software.
Authored Content (HTML): The product does not create a set of web pages that would require multiple ways to locate a page.
2.4.6 Headings and Labels (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.25 (Web)
- 10.2.25 (non-web document)
- 11.2.1.25 (Software)
- 11.2.2.25 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: Headings and labels are descriptive.
Authored Content (HTML): Authors can ensure that content meets this criterion by providing headings and labels to describe content and identify user inputs.
2.4.7 Focus Visible (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.26 (Web)
- 10.2.26 (non-web document)
- 11.2.1.26 (Software)
- 11.2.2.26 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports with Exceptions
Authored Content (HTML): Does Not Support
Software: The keyboard focus indicator is generally visible. Exceptions include:
Buttons within the Advanced Actions and Variables windows do not have visible focus indicators.
Authored Content (HTML): The media player provides visual indication of keyboard focus; however, the product does not allow authors to provide visual indication of keyboard focus on elements, such as links and buttons.
Guideline 3.1 Readable:
Make text content readable and understandable.
3.1.2 Language of Parts (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.28 (Web)
- 10.2.28 (non-web document)
- 11.2.1.28 (Software) – Does not apply
- 11.2.2.28 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports with Exceptions
Software: Content is only presented in one language at a time.
Authored Content (HTML): For frequently used languages, authors can set the language of individual phrases. Exceptions include:
Authors can only identify the language of phrases in German, English, Spanish, French, Japanese, and Portuguese.
Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
3.2.3 Consistent Navigation (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.31 (Web)
- 10.2.31 (non-web document) – Does not apply
- 11.2.1.31 (Software) – Does not apply
- 11.2.2.31 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software) – Does not apply to non-web software
- 504.2 (Authoring Tool)
- 602.3 (Support Docs) – Does not apply to non-web docs
Software: Supports
Authored Content (HTML): Supports
Software: This criterion does not apply to non-web software.
Authored Content (HTML): Authored content does not contain a navigational mechanism that is repeated on multiple web pages.
3.2.4 Consistent Identification (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.32 (Web)
- 10.2.32 (non-web document) – Does not apply
- 11.2.1.32 (Software) – Does not apply
- 11.2.2.32 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool) 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software) – Does not apply to non-web software
- 504.2 (Authoring Tool)
- 602.3 (Support Docs) – Does not apply to non-web docs
Software: Supports
Authored Content (HTML): Supports
Software: This criterion does not apply to non-web software.
Authored Content (HTML): The product does not create a set of web pages that would require consistent identification of components.
Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
3.3.3 Error Suggestion (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.35 (Web)
- 10.2.35 (non-web document)
- 11.2.1.35 (Software)
- 11.2.2.35 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: The product does not contain instances where automatically detected errors have known suggestions. For example, when the product detects an invalid location for file export, it is not possible to provide specific suggestions for correction.
Authored Content (HTML): Authors can provide customized messages when users submit incorrect answers to questions.
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.36 (Web)
- 10.2.36 (non-web document)
- 11.2.1.36 (Software)
- 11.2.2.36 (Closed Software) – Does not apply
- 11.6.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
2017 Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Software: Supports
Authored Content (HTML): Supports
Software: The product does not process legal commitments or financial transactions. Changes to user-controllable data can be confirmed before finalizing.
Authored Content (HTML): Authored content does not contain legal or financial data and does not modify user-controllable data.
2017 Section 508 Report
Notes:
Chapter 3: Functional Performance Criteria (FPC)
Notes:
302.1 Without
Vision
Software: Does Not Support
Authored Content (HTML): Supports with Exceptions
Software: Users without vision will face difficulties with most functions of the product. Examples include:
The inability to move between panels within the application from the keyboard.
Not all components contain programmatic labels.
The product contains images without text alternatives for displaying visual effects.
Authored Content (HTML): Most functions of the product will be usable without vision. Exceptions include:
The playbar slider contains inappropriate state information, which may make it difficult to interact with when using a screen reader.
As noted in 1.3.1 Info and Relationships, heading content does not contain appropriate role information.
Software: Supports with Exceptions
Authored Content (HTML): Supports with Exceptions
Software: Users with limited vision will be able to interact with most of the product. Exceptions include:
As noted in 1.4.3 Contrast, some content contains insufficient color contrast.
Users of screen magnification software who navigate through the keyboard will not be able to interact with all content.
Authored Content (HTML): Users with limited vision will be able to interact with most authored content. Exceptions include:
As noted in 1.4.5 Images of Text, the product renders text content as images. This prevents users from adjusting text properties such as color and font size.
Software: Supports
Authored Content (HTML): Supports
Software: The product does not rely solely on color to communicate information.
Authored Content (HTML): Authors can create content which is functional for users without perception of color.
Software: Supports
Authored Content (HTML): Supports
Software: The product does not provide any information through audio that is not made available textually.
Authored Content (HTML): Authors can create content which is functional for users without hearing.
Software: Supports
Authored Content (HTML): Supports
Software: The product does not provide any information through audio that is not made available textually.
Authored Content (HTML): Authors can create content which is functional for users with limited hearing.
Software: Supports
Authored Content (HTML): Supports
Software: The product does not require speech for use.
Authored Content (HTML): Authors can create content which is functional for users without speech.
Software: Supports with Exceptions
Authored Content (HTML): Supports
Software: Most of the product is functional with limited manipulation. Exceptions include:
Keyboard users do not have consistent methods to move between panels in the product.
A mouse is required to adjust the position of slides within the filmstrip, or items in the timeline.
Authored Content (HTML): Authors can create content which is functional with limited manipulation.
Software: Supports
Authored Content (HTML): Supports
Software: The product is functional with limited reach and strength.
Authored Content (HTML): Authors can create content which is functional with limited reach and strength.
Software: Supports
Authored Content (HTML): Supports
Software: Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides icons in combination with words for many buttons. Additionally, the user interface can be customized to display more or less content, depending on the needs of the user.
Authored Content (HTML): Authors can create content which is functional for users with limited language, cognitive, and learning abilities.
Chapter 4: Hardware
Notes: Not Applicable
Chapter 5: Software
Notes:
501 General
502 Interoperability with Assistive Technology
502.1 General. Software shall interoperate with assistive technology and shall conform to 502.
The product does not disrupt most platform accessibility features. Exceptions include:
The product does not support Windows High Contrast mode.
The product exposes most name, role, state, boundary, and description information of objects to assistive technology. However, as noted in 4.1.2 Name, Role, Value. Exceptions include:
Most of the buttons within the Toolbar, such as Text, Shapes, and Objects, do not contain appropriate programmatic names.
The product exposes most label relationships to assistive technology. Exceptions include:
Label relationships as noted in 1.3.1 Info and Relationships.
The product exposes most hierarchical parent-child relationships to assistive technology. Exceptions include:
Hierarchical relationships as noted in 1.3.1 Info and Relationships.
Most controls in the product expose programmatic role information and actions which can be taken on objects to assistive technology. Exceptions include:
Slides within the filmstrip provide role information, but do not announce the additional actions available through activating a context menu.
Most controls within the timeline have multiple available actions, but do not expose these actions to users.
The product allows assistive technology to perform most actions on objects. Exceptions include:
Accessing context menu actions for slides in the filmstrip.
Adjusting the Timeline slider position.
The product exposes focus, text insertion point, and text selection to assistive technology for most controls. Exceptions include:
Some controls lack visible focus indication, as noted in 2.4.7 Focus Visible.
The product notifies assistive technology of most user interaction events. Exceptions include:
Changes in preferences state may occur due to selection of related preferences. These events are not announced to users.
503 Applications
503.1 General. Applications shall conform to 503.
The product permits most user preferences from platform settings. Exceptions include:
Platform user preferences for color and font type will only be available within menus.
504 Authoring Tools
504.1 General. Where an application is an authoring tool, the application shall conform to 504 to the extent that information required for accessibility is supported by the destination format.
Chapter 6: Support Documentation and Services
Notes: Information about documentation and support services is available in Adobe’s Accessibility Conformance Report for HelpX.
EN 301 549 Report
Notes:
Chapter 4: 4.2 Functional Performance Statements (FPS)
Notes:
Software: Does Not Support
Authored Content (HTML): Supports with Exceptions
Software: Users without vision will face difficulties with most functions of the product. Examples include:
The inability to move between panels within the application from the keyboard.
Not all components contain programmatic labels.
The product contains images without text alternatives for displaying visual effects.
Authored Content (HTML): Most functions of the product will be usable without vision. Exceptions include:
The playbar slider contains inappropriate state information, which may make it difficult to interact with when using a screen reader.
As noted in 1.3.1 Info and Relationships, heading content does not contain appropriate role information.
Software: Supports with Exceptions
Authored Content (HTML): Supports with Exceptions
Software: Users with limited vision will be able to interact with most of the product. Exceptions include:
As noted in 1.4.3 Contrast, some content contains insufficient color contrast.
Users of screen magnification software who navigate through the keyboard will not be able to interact with all content.
Authored Content (HTML): Users with limited vision will be able to interact with most authored content. Exceptions include:
As noted in 1.4.5 Images of Text, the product renders text content as images. This prevents users from adjusting text properties such as color and font size.
Software: Supports
Authored Content (HTML): Supports
Software: The product does not rely solely on color to communicate information.
Authored Content (HTML): Authors can create content which is functional for users without perception of color.
Software: Supports
Authored Content (HTML): Supports
Software: The product does not provide any information through audio that is not made available textually.
Authored Content (HTML): Authors can create content which is functional for users without hearing.
Software: Supports
Authored Content (HTML): Supports
Software: The product does not provide any information through audio that is not made available textually.
Authored Content (HTML): Authors can create content which is functional for users with limited hearing.
Software: Supports
Authored Content (HTML): Supports
Software: The product does not require speech for use.
Authored Content (HTML): Authors can create content which is functional for users without speech.
Software: Supports with Exceptions
Authored Content (HTML): Supports
Software: Most of the product is functional with limited manipulation and strength. Exceptions include:
Keyboard users do not have consistent methods to move between panels in the product.
A mouse is required to adjust the position of slides within the filmstrip, or items in the timeline.
Authored Content (HTML): Authors can create content which is functional with limited manipulation and strength.
Software: Supports
Authored Content (HTML): Supports
Software: The product is functional with limited reach.
Authored Content (HTML): Authors can create content which is functional with limited reach.
Software: Supports
Authored Content (HTML): Supports
Software: The product does not contain flashing content.
Authored Content (HTML): Authors can create content which does not flash, or flashes within an acceptable threshold, in order to minimize the potential for triggering photosensitive seizures.
Software: Supports
Authored Content (HTML): Supports
Software: Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides icons in combination with words for many buttons. Additionally, the user interface can be customized to display more or less content, depending on the needs of the user.
Authored Content (HTML): Authors can create content which is functional for users with limited language, cognitive, and learning abilities.
Software: Supports
Authored Content (HTML): Supports
Software: The product does not ask for legal, financial, or personal data.
Authored Content (HTML): Authored content does not ask for legal, financial, or personal data.
Chapter 5: Generic Requirements
Notes:
Chapter 6: ICT with Two-Way Voice Communication
Notes: Not Applicable
Chapter 7: ICT with Video Capabilities
Notes:
Chapter 8: Hardware
Notes: Not applicable to this product.
Chapter 9: Web
Notes: See WCAG 2.0 section.
Chapter 10: Non-web Documents
Notes: Not Applicable
Chapter 11: Software
Notes:
The product exposes most name, role, state, boundary, and description information of objects to assistive technology. However, as noted in 4.1.2 Name, Role, Value, exceptions include:
Most of the buttons within the Toolbar, such as Text, Shapes, and Objects, do not contain appropriate programmatic names.
The product exposes most label relationships to assistive technology. Exceptions include:
Label relationships as noted in 1.3.1 Info and Relationships.
The product exposes most hierarchical parent-child relationships to assistive technology. Exceptions include:
Hierarchical relationships as noted in 1.3.1 Info and Relationships.
Most controls in the product expose programmatic role information and actions which can be taken on objects to assistive technology. Exceptions include:
Slides within the filmstrip provide role information, but do not announce the additional actions available through activating a context menu.
Most controls within the timeline have multiple available actions, but do not expose these actions to users.
The product allows assistive technology to perform most actions on objects. Exceptions include:
Accessing context menu actions for slides in the filmstrip.
Adjusting the Timeline slider position.
The product exposes focus, text insertion point, and text selection to assistive technology for most controls. Exceptions include:
Some controls lack visible focus indication, as noted in 2.4.7 Focus Visible.
The product notifies assistive technology of most user interaction events. Exceptions include:
Changes in preferences state may occur due to selection of related preferences. These events are not announced to users.
Most product functions do not disrupt accessibility features. Exceptions include:
The product does not respect Windows High Contrast mode.
The product permits most user preferences from platform settings. Exceptions include:
Platform user preferences for color and font type will only be available within menus.
Chapter 12: Documentation and Support Services
Notes: Conformance information for Documentation and Support Services is available in the Adobe Accessibility Conformance Report for HelpX documentation.
Chapter 13: ICT Providing Relay or Emergency Service Access
Notes: Not applicable to this product.
Voluntary Product Accessibility Template® and VPAT® are a registered trademark of Information Technology Industry Council (ITI)