Adobe Experience Platform Accessibility Conformance Report International Edition

(Based on VPAT® Version 2.5)

Product Information

  • Name of Product/Version: Adobe Experience Platform
  • Product Description: Adobe Experience Platform is the most powerful, flexible, and open system on the market for building and managing complete solutions that drive customer experience. Experience Platform enables organizations to centralize and standardize customer data and content from any system and apply data science and machine learning to dramatically improve the design and delivery of rich, personalized experiences.
  • Date: April 2025
  • Contact information: access@adobe.com
  • Notes: The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html
  • Evaluation Methods Used: Testing Adobe Experience Platform involved extensive use of leading assistive technology such as screen readers, screen magnifiers, and speech recognition software, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can only be used in WCAG Level AAA criteria.

WCAG 2.2 Report

Tables 1 and 2 also document conformance with:

  • EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.2 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.2 Conformance Requirements.

Table 1: Success Criteria, Level A

Notes:

Guideline 1.1 Text Alternatives:

Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

Criteria
Conformance Level
Remarks and Explanations

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.1.1 (Web)
  • 10.1.1.1 (Non-web document)
  • 11.1.1.1.1 (Open Functionality Software)
  • 11.1.1.1.2 (Closed Functionality Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: The product provides sufficient text alternatives for most instances of application.

Exception includes:

Some images that act as a link or control do not have a text alternative, so people who are blind and/or use a screen reader will not understand the function performed by each image. This occurs on the following pages: Create dataset from schema - Step 1; Customer - Profiles - Overview.

A complex image does not have a long description to convey the information presented by the image, so people who are blind and/or use a screen reader will not be able to understand the information presented by the image. This occurs on the following pages: Customer - Profiles - Overview; License Usage - Details - Data visualization.

A complex image does not have a text alternative, so people who are blind and/or use a screen reader will not be able to understand the information available in the image. This occurs on the following page: Dataset activity.

A decorative image is not hidden from screen readers, so people who are blind and/or use a screen reader will have to navigate through unnecessary and duplicative text. This occurs on the following pages: Home; Create Audience: Build Rule.

An informative image does not have a text alternative, so people who are blind and/or use a screen reader will not be able to access the information conveyed the image. This occurs on the following pages: Schemas - Deque Test Schema - Structure Tab; Administration - Permissions; Create a computed attribute; Schemas - Name and Review; Add field groups; Create query.

An image does not have a text alternative that contains essential text from the visual image, so people who are blind and/or use a screen reader will not understand the information available in the image. This occurs on the following page: Schemas - Overview.

An image does not have a text alternative, so people who are blind and/or use a screen reader will not be able to access the information available in the image and if it is an active image, will not understand its function. This occurs on the following page: Customer - Profiles - Overview.

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria
Conformance Level
Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.1 (Web)
  • 10.1.2.1 (Non-web document)
  • 11.1.2.1.1 (Open Functionality Software)
  • 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not contain prerecorded audio-only or video-only media.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.2 (Web)
  • 10.1.2.2 (Non-web document)
  • 11.1.2.2 (Open Functionality Software)
  • 11.1.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: The product contains audio content in the video and [open | closed] captions are provided.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.3 (Web)
  • 10.1.2.3 (Non-web document)
  • 11.1.2.3.1 (Open Functionality Software)
  • 11.1.2.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: The product contains prerecorded video content that would not require audio description or a media alternative.

Guideline 1.3 Adaptable:

Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Criteria
Conformance Level
Remarks and Explanations

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.1 (Web)
  • 10.1.3.1 (Non-web document)
  • 11.1.3.1.1 (Open Functionality Software)
  • 11.1.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Does Not Support

Web: Most structure and relationship information are not provided programmatically or in text.

Exceptions include:

A group of form controls is not programmatically associated with their group label, so the purpose of individual controls in the group cannot be understood by people who are blind and/or use a screen reader. This occurs on the following pages: Create a computed attribute; Create Audience: Build Rule; Ai Assistant.

A heading level is out of order, so the structure of the content is not properly conveyed to assistive technologies and people who are blind and/or use a screen reader. This occurs on the following pages: Use Case Playbook Overview; Ai Assistant; Schemas - Video Modal; AI Assistant: Discover Prompts Modal.

A layout table is incorrectly marked up as a data table, so people who are blind and/or use a screen reader will perceive the table as presenting relational data rather than simply positioning text on a page. This occurs on the following pages: Administration - Permissions; Dataset activity; Home; Administration - Sandboxes.

A block of text is marked up as a heading but is not a heading, so the structure of the content is misrepresented to assistive technologies and people who are blind and/or use a screen reader. This occurs on the following pages: Dataset activity; Use Case Playbook - Playbook Detail; Add field groups; Edit Widget.

Text that visually functions as a heading is not marked up as a heading, so the structure of the content is not properly conveyed to assistive technologies and people who are blind and/or use a screen reader. This occurs on the following pages: Schemas - Deque Test Schema - Structure Tab; Schemas - Name and Review; Dataset activity; Home; Create Audience: Build Rule; Data Management - Places; Create dataset from schema - Step 1; Administration - Sandboxes; Profile: Computed attributes; Schemas - Create Schema.

Content that is visually presented as a list is not marked up as a list, so the presence and structure of the list are not conveyed to assistive technologies and people who are blind and/or use a screen reader. This occurs on the following pages: Create a computed attribute; Home; Create Audience: Build Rule.

Data is arranged visually like a data table, but the programmatic table header markup is missing or incomplete. People who are blind and/or use a screen reader will not be aware of the association between the table headers and their related data. This occurs on the following page: Data governance.

Content that does not visually function as a list is marked up as a list, so the structure of the page is misrepresented to and people who are blind and/or use a screen reader or other assistive technology. This occurs on the following page: Experience Events.

A block of content has incorrect semantic markup, so its meaning, structure, or relationships is not conveyed to people who are blind and/or use a screen reader. This occurs on the following pages: Administration - Permissions; AI Assistant: Discover Prompts Modal.

A nested list is not marked up properly, so the structure of the list is not correctly conveyed to assistive technologies and people who are blind and/or use a screen reader. This occurs on the following pages: Create a computed attribute; Create Audience: Build Rule.

A description list is not marked up properly, so the structure of the list is not properly conveyed to assistive technologies and people who are blind and/or use a screen reader. This occurs on the following page: Dataset activity.

One or more data cells is incorrectly marked up as a header cell in a table, so the table structure and the header/data relationship between the cell(s) and other cells in the table will be incorrectly conveyed to people who are blind and/or use a screen reader. This occurs on the following page: Add field groups.

Multiple elements' programmatic role requires one or more child element(s) but the child element(s) is/are missing, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the purpose or content of the element or its related content. This occurs on the following pages: Widget Library; Use Case Playbooks - Instance; Use Case Playbook - Playbook Detail.

A set of radio buttons is not programmatically grouped, so the group label for the set of radio buttons will not be conveyed to people who are blind and/or use a screen reader and they will not understand the purpose of the individual radio buttons. This occurs on the following pages: Home; Schemas - Create Schema.

An HTML list element contains content that is visually presented as a part of the list, but the content's HTML coding does not include it programmatically in that list, so the structure of the list is not correctly conveyed to people who are blind and/or use a screen reader or other assistive technology. This occurs on the following page: Experience Events.

An element's programmatic role requires that the element have a parent element, but the parent element is missing, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the purpose or content of the element without the context provided by the parent. This occurs on the following page: Edit Widget.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.2 (Web)
  • 10.1.3.2 (Non-web document)
  • 11.1.3.2.1 (Open Functionality Software)
  • 11.1.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: The product presents most content in a meaningful sequence.

Exception includes:

Screen readers can read content outside the modal dialog, so people who are blind and/or use a screen reader may become disoriented or confused. This occurs on the following page: Home.

Some visually hidden content is announced by a screen reader, so people who are blind and/or use a screen reader may be misled or confused when hearing content that is not intended to be part of the reading order on the page. This occurs on the following page: Dataset activity.

The screen reader skips and does not announce informative static content (text or images), so the intended meaning of that content will be lost or changed for people who are blind and/or use a screen reader. This occurs on the following pages: Use Case Playbook - Playbook Detail.

The correct reading order of dynamically changing content is not programmatically determinable by screen readers, so people who are blind and/or use a screen reader may not be made aware of new or changed content that is dynamically added to a page. This occurs on the following pages: Compose Audience; Data governance.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.3 (Web)
  • 10.1.3.3 (Non-web document)
  • 11.1.3.3 (Open Functionality Software)
  • 11.1.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: Instructions do not rely solely on sensory characteristics.

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria
Conformance Level
Remarks and Explanations

1.4.1 Use of Color (Level A)

  • Also applies to:
  • EN 301 549 Criteria
  • 9.1.4.1 (Web)
  • 10.1.4.1 (Non-web document)
  • 11.1.4.1 (Open Functionality Software)
  • 11.1.4.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)
  • Revised Section 508
  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most functions of the product do not convey information through color alone.

Exception includes:

Color is used as the only method to convey information, so that information will not be available to people who are colorblind and people who are blind and/or use a screen reader. This occurs on the following pages: Customer - Profiles - Overview; Dataset activity; Data Management - Places.

Color is the only visual method used to identify a link, and a link text's contrast ratio with the color of the surrounding text is less than 3:1, so people who are colorblind or have low vision may not be able to identify the link. This occurs on the following pages: Data governance; Data Management - Places; Add field groups; Experience Events.

Color is used as the only method to convey the state (such as checked, pressed or selected) of a control, so that information will not be available to people who are colorblind and people who are blind and/or use a screen reader. This occurs on the following page(s): Schemas – Deque Test Schema - Structure Tab; Administration - Permissions; Use Case Playbook Overview; Widget Library; Data governance; Data Management - Places; Create dataset from schema - Step 1; Add field groups.

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.2 (Web)
  • 10.1.4.2 (Non-web document)
  • 11.1.4.2 (Open Functionality Software)
  • 11.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)

602.3 (Support Docs)

Web: Supports (Not Applicable)
Web: The product does not contain audio that plays automatically.

Guideline 2.1 Keyboard Accessible:

Make all functionality available from a keyboard.

Criteria
Conformance Level
Remarks and Explanations

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.1 (Web)
  • 10.2.1.1 (Non-web document)
  • 11.2.1.1.1 (Open Functionality Software)
  • 11.2.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most product functionality can be operated through a keyboard interface.

Exception includes:

An action cannot be performed when using a screen reader, so people who are blind and others who use a screen reader cannot perform this action. This occurs on the following pages: Use Case Playbook Overview; Schemas - Create Schema.

A function cannot be performed using only the keyboard, so people who use the keyboard alone to navigate and operate content cannot use this function. This occurs on the following pages: Create a computed attribute; Widget Library; Customer - Profiles - Overview; Dataset activity; Data governance; Create Audience: Build Rule; Data Management - Places; Create dataset from schema - Step 1; License Usage - Details - Data visualization; Add field groups; View Profile Detail; Experience Events; Schemas - Video Modal; Edit Widget; Create query.

The content in a scrollable region cannot be accessed using a keyboard, so people who use a keyboard to navigate will not be able to view this content. This occurs on the following page: Create query.

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.2 (Web)
  • 10.2.1.2 (Non-web document)
  • 11.2.1.2 (Open Functionality Software)
  • 11.2.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: The product does not include keyboard traps.

2.1.4 Character Key Shortcuts (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.1.4 (Web)
  • 10.2.1.4 (Non-web document)
  • 11.2.1.4.1 (Open Functionality Software)
  • 11.2.1.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports (Not Applicable)
Web: The product does not provide character key shortcuts.

Guideline 2.2 Enough Time:

Provide users enough time to read and use content.

Criteria
Conformance Level
Remarks and Explanations

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.1 (Web)
  • 10.2.2.1 (Non-web document)
  • 11.2.2.1 (Open Functionality Software)
  • 11.2.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not include time

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.2.2 (Web)
  • 10.2.2.2 (Non-web document)
  • 11.2.2.2 (Open Functionality Software)
  • 11.2.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not include elements which move, blink, scroll, or auto-update.

Guideline 2.3 Seizures:

Do not design content in a way that is known to cause seizures.

Criteria
Conformance Level
Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.3.1 (Web)
  • 10.2.3.1 (Non-web document)
  • 11.2.3.1 (Open Functionality Software)
  • 11.2.3.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not contain flashing content.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are.

Criteria
Conformance Level
Remarks and Explanations

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.1 (Web)
  • 10.2.4.1 (Non-web document) – Does not apply
  • 11.2.4.1 (Open Functionality Software) – Does not apply
  • 11.2.4.1 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Web: The product provides mechanism to bypass repeated blocks

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.2 (Web)
  • 10.2.4.2 (Non-web document)
  • 11.2.4.2 (Open Functionality Software) - Does not apply
  • 11.2.4.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most pages have descriptive and informative titles.

Exception includes:

The page's programmatic title does not identify the purpose of the page, so people who use a screen reader will not know the purpose of the page without reading its content. This occurs on the following pages: Administration - Permissions; Create a computed attribute; License Usage - Details - Data visualization; Edit Widget; Create query.

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.3 (Web)
  • 10.2.4.3 (Non-web document)
  • 11.2.4.3 (Open Functionality Software)
  • 11.2.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most components receive focus in a meaningful order.

Exception includes:

Keyboard focus or touch screen swiping goes to an element that is hidden or empty, so people who use the keyboard to navigate content (including screen reader users) may become disoriented or confused. This occurs on the following pages: Create a computed attribute; Data Management - Places.

Keyboard focus is not confined within a modal, so people who use the keyboard to navigate content (including screen reader users) will be able to navigate outside of the modal, which may cause them to become disoriented. This occurs on the following pages: Home; View Profile Detail; Publish a computed attribute modal; Edit governance labels modal.

Keyboard focus is not moved to a modal when the modal opens, so people who use the keyboard to navigate content (including screen reader users) may not be able to use the modal and in some cases may not know it is present on the page. This occurs on the following page: Administration - Sandboxes - Unable to import package modal.

The focus order is not logical and presents content in an order that misrepresents its meaning or operability, so people who use a keyboard, switch control, or other assistive technology to navigate content may become disoriented or confused. This occurs on the following page: Data governance.

When a modal closes, keyboard focus is not returned to the control that opened the modal or to another logical location, so people who use the keyboard to navigate content (including screen reader users) may become disoriented on the page. This occurs on the following pages: View Profile Detail; Administration - Sandboxes - Unable to import package modal.

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.4 (Web)
  • 10.2.4.4 (Non-web document)
  • 11.2.4.4 (Open Functionality Software)
  • 11.2.4.4 (Closed Software
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: The purpose of most links can be determined from the link text alone or from the link text and its programmatic context.

Exception includes:

The purpose of the link is not made clear by its text or the context provided by the content that immediately surrounds it, so people who are blind and/or use a screen reader will not know where the link goes. This occurs on the following pages: Home; Use Case Playbooks - Instance.

Guideline 2.5 Input Modalities:

Make it easier for users to operate functionality through various inputs beyond keyboard.

Criteria
Conformance Level
Remarks and Explanations

2.5.1 Pointer Gestures (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.1 (Web)
  • 10.2.5.1 (Non-web document)
  • 11.2.5.1 (Open Functionality Software)
  • 11.2.5.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports
Web: All functionality that can be operated with a pointer can be operated with single-point actions.

2.5.2 Pointer Cancellation (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.2 (Web)
  • 10.2.5.2 (Non-web document)
  • 11.2.5.2 (Open Functionality Software)
  • 11.2.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports
Web: Product functions that use a single pointer are completed when the user releases the pointer.

2.5.3 Label in Name (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.3 (Web)
  • 10.2.5.3 (Non-web document)
  • 11.2.5.3.1 (Open Functionality Software)
  • 11.2.5.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: In most product functions, accessible names of controls contain the text of their visible labels.

Exceptions include:

The accessible name of an interactive element (such as a link, button, or form input) does not contain the visible label, so people who use speech input to navigate and operate content will not be able to access the element. This occurs on the following pages: Administration - Permissions; Use Case Playbook Overview; Widget Library; Customer - Profiles - Overview; Home; Use Case Playbooks - Instance; Add field groups; Schemas - Overview; Schemas - Create Schema.

An interactive element (such as a link, button, or form input) does not have an accessible name because its visible label is not programmatically associated with the element, so people who use speech input to navigate and operate content will not be able to access the element. This occurs on the following pages: Compose Audience; Create Audience: Build Rule; Data Management - Places; Create Audience button and modal; Create query.

2.5.4 Motion Actuation (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.2.5.4 (Web)
  • 10.2.5.4 (Non-web document)
  • 11.2.5.4 (Open Functionality Software)
  • 11.2.5.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports (Not Applicable)
Web: The product does not have functionality operated by device motion or user motion.

Guideline 3.1 Readable:

Make text content readable and understandable.

Criteria
Conformance Level
Remarks and Explanations

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.1 (Web)
  • 10.3.1.1 (Non-web document)
  • 11.3.1.1.1 (Open Functionality Software)
  • 11.3.1.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: The language is programmatically determinable within the product.

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways.

Criteria
Conformance Level
Remarks and Explanations

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.1 (Web)
  • 10.3.2.1 (Non-web document)
  • 11.3.2.1 (Open Functionality Software)
  • 11.3.2.1 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: Components do not initiate a change of context when focused.

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.2 (Web)
  • 10.3.2.2 (Non-web document)
  • 11.3.2.2 (Open Functionality Software)
  • 11.3.2.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

In most cases, when a user inputs information or interacts with a control, it does not result in a substantial change to the page that could disorient the user, or the user is informed about the change ahead of time.

Exceptions include:

  • When a user changes the setting of a user interface control (such as entering text in an input field or selecting a checkbox or radio button), it results in an unanticipated context change (such as opening a new window, moving focus to another element, or submitting a form), so people who have cognitive disabilities and others may be confused or disoriented. This occurs on the following pages: Schemas - Deque Test Schema - Structure Tab; Dataset activity; Add field groups.

3.2.6 Consistent Help (Level A 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Supports
Web: On web pages that contain help features (including human or automated contact options or self-help options), those features occur in the same order relative to other page content unless the user changes that order.

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes.

Criteria
Conformance Level
Remarks and Explanations

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.1 (Web)
  • 10.3.3.1 (Non-web document)
  • 11.3.3.1.1 (Open Functionality Software)
  • 11.3.3.1.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most input errors are identified and described to the users in text.

Exceptions include:

A form field with an error is not identified in the text error message or a text alternative for an image, and the error message with the field name is not programmatically associated with the form field (so it is announced when a screen reader user navigates to the field), so people who are blind and/or use a screen reader will not be able to identify in which form field the error occurred. This occurs on the following page: Schemas - Name and Review.

An error for a form input (such as a text input field, radio button, select dropdown, or checkbox) is not identified with a text error message or a text alternative for an image, so people who are blind and/or use a screen reader will not be made aware that an error has occurred. This occurs on the following pages: Administration - Permissions; Create a computed attribute.

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.2 (Web)
  • 10.3.3.2 (Non-web document)
  • 11.3.3.2 (Open Functionality Software)
  • 11.3.3.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Labels are provided for most input fields.

Exception includes:

The label for a form field is missing, so the field's purpose is not clear. This occurs on the following page: Add field groups.

Select or dropdown control missing a visible label, so the select or dropdown control purpose is not clear This occurs on the following pages: Create a computed attribute; License Usage - Details - Data visualization.

3.3.7 Redundant Entry (Level A 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Supports (Not Applicable)
Web: If information previously entered by, or provided to, the user is required to be entered again in the same process, that information is either automatically populated or available for the user to select unless the previously entered information is no longer valid or re-entering the information is essential or required to ensure security.

Guideline 4.1 Compatible:

Maximize compatibility with current and future user agents, including assistive technologies.

Criteria
Conformance Level
Remarks and Explanations

4.1.1 Parsing (Level A)

Applies to:

WCAG 2.0 and 2.1 – Always answer ‘Supports’

WCAG 2.2 (obsolete and removed) - Does not apply

EN 301 549 Criteria

  • 9.4.1.1 (Web)
  • 10.4.1.1 (Non-web document)
  • 11.4.1.1.1 (Open Functionality Software)
  • 11.4.1.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Supports
For WCAG 2.0, 2.1, EN 301 549, and Revised 508 Standards, the September 2023 errata update indicates this criterion is always supported. See the WCAG 2.0 Editorial Errata and the WCAG 2.1 Editorial Errata.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.2 (Web)
  • 10.4.1.2 (Non-web document)
  • 11.4.1.2.1 (Open Functionality Software)
  • 11.4.1.2.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Does Not Support

Web: User interface components in most product functions do not provide programmatic [name, role, state, or value] information.

Exceptions include:

An element has an invalid attribute in its HTML code that is intended to provide its programmatic role, name, state, or another property to assistive technology, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the name, purpose, or content of the element or how to interact with it. This occurs on the following pages: Administration - Permissions; Data Management – Places; Data governance.

Appropriate index count is not exposed. This occurs on the following pages: Customer - Profiles - Overview.

An element has an invalid attribute in its HTML code that is intended to provide its programmatic role, name, state, or another property to assistive technology, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the name, purpose, or content of the element or how to interact with it. This occurs on the following page: Create query.

A form input element does not have a programmatic name, so people who are blind and/or use a screen reader or other assistive technology may not be able to determine the name of the element and may not understand its purpose or how to interact with it. This occurs on the following page: Create query.

An element that appears and functions like a combobox does not have the required attributes in its HTML code needed to provide its programmatic role, name, state, and other properties to assistive technology, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the name, purpose, or content of the element or how to interact with it. This occurs on the following page: Add field groups.

An element that appears and functions like a modal dialog does not have the required attributes in its HTML code needed to provide its programmatic role, name, state, and other properties to assistive technology, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the name, purpose, or content of the element or how to interact with it. This occurs on the following pages: Home; Use Case Playbook - Playbook Detail; Ai Assistant; Add field groups; Schemas - Video Modal; Create Audience button and modal; Schemas - Create Schema.

An element does not have an attribute in its HTML code that will provide its programmatic role to assistive technology or the role assigned is not correct (like assigning a button the role of ""checkbox""), so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the name, purpose, or content of the element or how to interact with it. This occurs on the following pages: Create a computed attribute; Dataset activity; Create Audience: Build Rule; Data Management - Places; Use Case Playbook - Playbook Detail; License Usage - Details - Data visualization.

An element does not have an attribute in its HTML code that will provide its programmatic state (such as checked/not checked) to assistive technology or the state assigned is not correct, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the current state of the element or how to interact with it. This occurs on the following pages: Edit Widget; Schemas - Create Schema.

An element has an invalid attribute in its HTML code that is intended to provide its programmatic role, name, state, or another property to assistive technology, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the name, purpose, or content of the element or how to interact with it. This occurs on the following page: Compose Audience.

The content of a tooltip cannot be accessed using a screen reader, so people who are blind and others who use a screen reader will not be able to read this content. This occurs on the following pages: Customer - Profiles - Overview; Create Audience: Build Rule; License Usage - Details - Data visualization; Add field groups; Schemas - Video Modal.

An element that appears and functions like a tree view widget that presents a hierarchical list does not have the required attributes in its HTML code needed to provide its programmatic role, name, state, and other properties to assistive technology, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand name, purpose, structure, or content of the list or how to interact with it. This occurs on the following pages: Schemas - Name and Review; Create Audience: Build Rule; Schemas - Deque Test Schema - Structure Tab; Create a computed attribute.

The HTML code for a link or button is nested inside the code of another link or button, so assistive technologies may not be able to determine the function of the element. This occurs on the following page(s): Create dataset from schema - Step 1; Administration - Sandboxes; Profile: Computed attributes; Create query.

A button does not have a programmatic name, so its name (such as Submit or Cancel) is not conveyed to screen readers and other assistive technologies and will not be available to people who use those technologies. This occurs on the following pages: Data governance; Data Management - Places; Dataset activity; Data Management – Places.

A button does not have a programmatic role, so its role (usually button, but sometimes link or something else) is not conveyed to screen readers and other assistive technologies and will not be available to people who use those technologies. This occurs on the following pages: Administration - Permissions; Use Case Playbook Overview; Dataset activity; Data governance; Data Management - Places; Use Case Playbook - Playbook Detail; Create dataset from schema - Step 1; Add field groups; Experience Events; Profile: Computed attributes.

A button does not have a programmatic role and name, so its role (usually button, but sometimes link or something else) and its name (such as Submit or Cancel) are not conveyed to screen readers and other assistive technologies and will not be available to people who use those technologies. This occurs on the following pages: Use Case Playbook Overview; Customer - Profiles - Overview; Data Management - Places; License Usage - Details - Data visualization; Add field groups; Create query.

When a button is pressed, its pressed state is not conveyed programmatically, so people who are blind and/or use a screen reader or other assistive technology will not be informed that the button is pressed. This occurs on the following page: Schemas – Deque Test Schema - Structure Tab.

A form field does not have a programmatic name, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the purpose of the form field or what input it requires. This occurs on the following pages: Compose Audience; Create Audience: Build Rule; Data Management - Places; Create Audience button and modal; Create query.

The HTML code for a link or button is nested inside the code of another link or button, so assistive technologies may not be able to determine the function of the element. This occurs on the following pages: Create Audience button and modal; Schemas - Video Modal.

The programmatic state of an element that reveals or hides content (expanded or collapsed) is missing or is used incorrectly, so people who are blind and/or use a screen reader or other assistive technology will not be informed of the current state of the element or the state will be misrepresented. This occurs on the following pages: Administration - Permissions; Home; Ai Assistant; Add field groups; AI Assistant: Discover Prompts Modal.

For an element that allows a user either to select or not select a single option (like a checkbox or radio buttons) or to select from among 2 or more options (like a select dropdown), the state (such as checked/unchecked or selected/not selected) is not conveyed to assistive technology, so people who are blind and/or use a screen reader or other assistive technology may not be able to understand the purpose of the element, the options available, and whether the element or an option is currently checked. This occurs on the following page: Data Management - Places.

An element that is focusable or contains one or more focusable elements is programmatically hidden, so people who use the keyboard to navigate as well as people who are blind and/or use a screen reader or other assistive technology will not be able to perceive or interact with the element. This occurs on the following pages: Compose Audience; License Usage - Details - Data visualization.

Table 2: Success Criteria, Level AA

Notes:

Criteria
Conformance Level
Remarks and Explanations

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.4 (Web)
  • 10.1.2.4 (Non-web document)
  • 11.1.2.4 (Open Functionality Software)
  • 11.1.2.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not contain live synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.2.5 (Web)
  • 10.1.2.5 (Non-web document)
  • 11.1.2.5 (Open Functionality Software)
  • 11.1.2.5 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product contains prerecorded video content that would not require audio description

1.3.4 Orientation (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.4 (Web)
  • 10.1.3.4 (Non-web document)
  • 11.1.3.4 (Open Functionality Software)
  • 11.1.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports
Web: Content does not restrict its view and operation to a single display orientation.

1.3.5 Identify Input Purpose (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.3.5 (Web)
  • 10.1.3.5 (Non-web document)
  • 11.1.3.5.1 (Open Functionality Software)
  • 11.1.3.5.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Supports (Not Applicable)
Web: The product does not contain input fields that collect information about the user.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.3 (Web)
  • 10.1.4.3 (Non-web document)
  • 11.1.4.3 (Open Functionality Software)
  • 11.1.4.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most text meets minimum contrast requirements.

Exceptions include:

The color contrast ratio between placeholder text in an input and the input's background is less than 4.5:1, so people who are colorblind or have low vision may have difficulty reading the placeholder text. This occurs on the following pages: Administration - Permissions; Create query.

The color contrast ratio between text and its background is less than 4.5:1, so people who are colorblind or have low vision may have difficulty reading the text. This occurs on the following pages: Schemas – Deque Test Schema - Structure Tab; Data governance; Create Audience: Build Rule.

The color contrast ratio on hover or focus between a control's text label and its background is less than 4.5:1, so people who are colorblind or have low vision may have difficulty reading the text label of the control. This occurs on the following pages: Data governance; Home.

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.4 (Web)
  • 10.1.4.4 (Non-web document)
  • 11.1.4.4.1 (Open Functionality Software)
  • 11.1.4.4.2 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most content is readable and functional when browser zoom is set to 200% of its initial size.

Exceptions include:

Content is lost, clipped, or obscured when the page is zoomed to 200%, so people who have low vision and need to enlarge text to read it may not have access to that content. This occurs on the following pages: Create a computed attribute; Data governance; Home; Use Case Playbooks - Instance; Use Case Playbook - Playbook Detail; Add field groups; Experience Events; Profile: Computed attributes; Schemas - Create Schema; Edit governance labels modal.

Functionality is lost when the page is zoomed to 200%, so people who have low vision and need to enlarge text to read it may not have access to this functionality. This occurs on the following page: Create a computed attribute.

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.5 (Web)
  • 10.1.4.5 (Non-web document)
  • 11.1.4.5.1 (Open Functionality Software)
  • 11.1.4.5.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: The product uses text instead of images of text, except for branding elements that are considered essential.

1.4.10 Reflow (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.10 (Web)
  • 10.1.4.10 (Non-web document)
  • 11.1.4.10 (Open Functionality Software)
  • 11.1.4.10 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Does Not Support

Web: At the required width of 320 CSS pixels, most functions of the product do not meet this criterion. [Loss of information or functionality occurs] [and] [content which does not require two-dimensional layout for meaning relies on scrolling in two dimensions].

Exceptions include:

When the page is adjusted to an equivalent width of 320 pixels and content reflows to fit within the viewport, some content does not fit horizontally, so it cannot be viewed without scrolling. People with low vision who increase the size of text and other content using the browser zoom may have difficulty accessing the content that can only be seen by horizontal scrolling. This occurs on the following page: Use Case Playbook - Playbook Detail.

When the page is adjusted to an equivalent width of 320 pixels and content reflows to fit within the viewport, some content or functionality becomes unavailable, so people with low vision who increase the size of text and other content using the browser zoom will not be able to access all of the page's content and/or functionality. This occurs on the following pages: Schemas – Deque Test Schema - Structure Tab; Compose Audience; Use Case Playbook Overview; Create a computed attribute; Data governance; Home; Create Audience: Build Rule; Data Management - Places; Use Case Playbooks - Instance; Create dataset from schema - Step 1; Ai Assistant; Schemas - Overview; Profile: Computed attributes; Publish a computed attribute modal; Create query; Schemas - Create Schema; Edit governance labels modal.

When the page is adjusted to an equivalent width of 320 pixels and content reflows to fit within the viewport, some content overlaps and cannot be seen or understood, so the overlapping content is not available to people with low vision who increase the size of text and other content using the browser zoom. This occurs on the following pages: Customer - Profiles - Overview; Create Audience: Build Rule; Experience Events; Profile: Computed attributes; Edit Widget.

1.4.11 Non-text Contrast (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.11 (Web)
  • 10.1.4.11 (Non-web document)
  • 11.1.4.11 (Open Functionality Software)
  • 11.1.4.11 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Does Not Support

Web: Most of the boundaries and indicators of the visual state(s) of each active user component and any graphics required to understand content does not have a 3:1 color contrast ratio with adjacent color(s) or their background.

Exceptions include:

The visual boundary of an interactive element (like a radio button or input field) does not have a 3:1 color contrast ratio with the background, so people who are colorblind or have low vision may have difficulty perceiving the boundaries of the interactive element. This occurs on the following pages: Schemas - Deque Test Schema - Structure Tab; Compose Audience; Administration - Permissions; Create a computed attribute; Customer - Profiles - Overview; Dataset activity; Data governance; Home; Data Management - Places; Ai Assistant; Add field groups; View Profile Detail; Schemas - Video Modal; Create query; Create dataset from schema - Step 2.

An icon (or part of the icon required to understand its content) does not have a 3:1 color contrast ratio with the background or adjacent colors, so people who are colorblind or have low vision may not be able understand the information presented by the icon. This occurs across all web pages.

An image or graphic (like a chart) or part of the image/graphic required to understand its content does not have a 3:1 color contrast ratio with the background or adjacent colors, so people who are colorblind or have low vision may not be able understand the information presented by the image/graphic. This occurs on the following page: Home.

1.4.12 Text Spacing (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.12 (Web)
  • 10.1.4.12 (Non-web document)
  • 11.1.4.12 (Open Functionality Software)
  • 11.1.4.12 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: Most functions of the product support the required text style properties without loss of content or functionality

Exceptions include:

When text spacing is adjusted to help people with vision, reading and cognitive disabilities, some content cannot be seen because it is cut off. This occurs on the following pages: View Profile Detail; Schemas - Create Schema.

1.4.13 Content on Hover or Focus (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.1.4.13 (Web)
  • 10.1.4.13 (Non-web document)
  • 11.1.4.13 (Open Functionality Software)
  • 11.1.4.13 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Partially Supports

Web: When additional content appears on hover, becomes hidden when the mouse pointer moves over it.

Exception includes:

Content that appears on mouse hover or keyboard focus (such as tooltips, drop-down menus, or popups) is not dismissible, so it obscures all or part of the original content on the page. This occurs on the following pages: Customer - Profiles - Overview; License Usage - Details - Data visualization; Schemas - Video Modal.

Content that appears on mouse hover (such as tooltips, drop-down menus, or popups) disappears when the mouse pointer is moved over that content, meaning people with disabilities, especially people with low vision who need to magnify text, may not be able to read the additional content. This occurs on the following pages: Customer - Profiles - Overview; License Usage - Details - Data visualization; Schemas - Video Modal."

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.5 (Web)
  • 10.2.4.5 (Non-web document) – Does not apply
  • 11.2.4.5 (Open Functionality Software) – Does not apply
  • 11.2.4.5 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Web: Multiple ways are available to find other pages on the site.

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.6 (Web)
  • 10.2.4.6 (Non-web document)
  • 11.2.4.6 (Open Functionality Software)
  • 11.2.4.6 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most of the headings and labels are descriptive.

Exception includes:

A programmatic label for a control or form input field does not convey the purpose of the control or input, so people who are blind and/or use a screen reader may not understand what the control does or what data to enter. This occurs on the following pages: Schemas – Deque Test Schema - Structure Tab; Compose Audience; Use Case Playbook Overview; Widget Library; Customer - Profiles - Overview; Dataset activity; Data governance; Data Management - Places; Use Case Playbook - Playbook Detail; Add field groups; View Profile Detail; Schemas - Create Schema.

Multiple buttons have identical programmatic labels but different functionality, and there is no programmatic context, so people who are blind and/or use a screen reader will not know or may be confused or misled about what each button does. This occurs on the following pages: Use Case Playbook Overview; Create a computed attribute; Customer - Profiles - Overview; Dataset activity; Create dataset from schema - Step 1; Add field groups; View Profile Detail; AI Assistant: Discover Prompts Modal.

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.2.4.7 (Web)
  • 10.2.4.7 (Non-web document)
  • 11.2.4.7 (Open Functionality Software)
  • 11.2.4.7 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: Most focusable elements have a visible keyboard focus indicator.

Exception includes:

An interactive element (such as a link, button, or form input) does not have a visual focus indicator, so sighted people who use a keyboard to navigate content will not know when that element is receiving focus. This occurs on the following pages: Create a computed attribute; Schemas - Name and Review; Home; Data Management - Places; Create dataset from schema - Step 1; Schemas - Video Modal.

The visual focus indicator for an interactive element (such as a link, button, or form input) is not visible, so sighted people who use a keyboard to navigate content will not know when that element is receiving focus. This occurs on the following page: Data Management - Places.

2.4.11 Focus Not Obscured (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Partially Supports

Web: When most user interface components receive keyboard focus, each component is not entirely hidden due to author-created content.

Exception includes:

A focused element is completely covered by other author-created content, which may cause people who use the keyboard to navigate content to become disoriented. This occurs on the following pages: Create a computed attribute; Home; View Profile Detail; Schemas - Video Modal; Publish a computed attribute modal; Edit governance labels modal.

2.5.7 Dragging Movements (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Partially Supports

Web: Most functionality that uses a dragging movement can be achieved by a single pointer without dragging, unless dragging is essential or the functionality is determined by the user agent and not modified by the author.

Exception includes:

Some functionality relies on a dragging movement with no single-pointer, single touch alternative, making it difficult or impossible for persons with motor difficulties and users of assistive technology to perform the gesture on the following pages: Create a computed attribute; Customer - Profiles - Overview; View Profile Detail; Edit Widget; Create query.

2.5.8 Target Size (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Partially Supports

Web: The size of the target for most clickable controls is at least 24 by 24 CSS pixels, except where the target size is determined by the user agent; there is a different control with equivalent functionality; the target is inline with text; the presentation of the target is essential to the function or otherwise exempted under the rule; or each control is spaced such that a 24-pixel circle placed around the bounding box of the control will not intersect any similar circle for another control.

Exception includes:

A target's hit area does not meet minimum 24x24 pixel size or spacing. making it difficult for users with hand tremors and those who have difficulty with fine motor movement to activate them accurately. This occurs on the following pages: Compose Audience; Dataset activity; Data governance; Schemas - Overview.

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.1.2 (Web)
  • 10.3.1.2 (Non-web document)
  • 11.3.1.2 (Open Functionality Software) – Does not apply
  • 11.3.1.2 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Partially Supports

Web: On most pages, the language of each section of content that is different from the default language of the page is correctly identified and can be determined programmatically.

Exception includes:

A portion of content on a page that is in a different language from the rest of the content on the page is not programmatically assigned the language for that portion of content, so screen readers may mispronounce that part of the content. This occurs on the following pages: Home; Add field groups.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.3 (Web)
  • 10.3.2.3 (Non-web document) – Does not apply
  • 11.3.2.3 (Open Functionality Software) – Does not apply
  • 11.3.2.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Web: When navigational mechanisms are repeated in the product, they occur in a consistent relative order.

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.2.4 (Web)
  • 10.3.2.4 (Non-web document) – Does not apply
  • 11.3.2.4 (Open Functionality Software) – Does not apply
  • 11.3.2.4 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs
Web: Supports
Web: Components with the same functionality are identified consistently.

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.3 (Web)
  • 10.3.3.3 (Non-web document)
  • 11.3.3.3 (Open Functionality Software)
  • 11.3.3.3 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports
Web: Where input errors are automatically detected, suggestions are provided in text for correcting the input in a timely and accessible manner before the data is submitted to the server.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

  • 9.3.3.4 (Web)
  • 10.3.3.4 (Non-web document)
  • 11.3.3.4 (Open Functionality Software)
  • 11.3.3.4 (Closed Software)
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)
Web: Supports (Not Applicable)
Web: The product does not process legal commitments or financial transactions.

3.3.8 Accessible Authentication (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Web: Supports
Web: A cognitive function test (such as remembering a password or solving a puzzle) is not required for any step in an authentication process unless either another method is available that does not rely on a cognitive function test; help is available to assist the user in completing the test; or the test is to recognize objects or identify non-text content the user provided to the Web site.

4.1.3 Status Messages (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

  • 9.4.1.3 (Web)
  • 10.4.1.3 (Non-web document)
  • 11.4.1.3 (Open Functionality Software)
  • 11.4.1.3 (Closed Software) – Does not apply
  • 11.8.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Web: Does Not Support

Web: When status messages do not receive focus, the product does not provide the update to assistive technology.

Exception includes:

A status message is not automatically announced by the screen reader, so people who are blind and/or use a screen reader or other assistive technology may completely miss the status message or they may not hear it in a timely fashion. This occurs across all web pages.

Table 3: Success Criteria, Level AAA

Notes: Not Evaluated

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria
Conformance Level
Remarks and Explanations
302.1 Without Vision
Web: Does Not Support

Web: Most functions of the product are not usable without vision.

Exception includes:

1.1.1 Non-Text Content

1.3.1 Info and Relationships

1.3.2 Meaningful Sequence

1.4.1 Use of Color

2.1.1 Keyboard

2.4.2 Page Titled

2.4.3 Focus Order

2.4.4 Link Purpose (in context)

2.4.6 Headings and Labels

3.1.2 Language of Parts

3.2.2 On Input

3.3.1 Error Identification

4.1.2 Name, Role, Value

302.2 With Limited Vision
Web: Does Not Support

Web: Most functions of the product are not usable with limited vision.

Exception includes:

1.1.1 Non-Text Content

1.3.1 Info and Relationships

1.3.2 Meaningful Sequence

1.4.1 Use of Color

1.4.3 Contrast (minimum)

1.4.4 Resize Text

2.1.1 Keyboard

2.4.2 Page Titled

2.4.3 Focus Order

2.4.4 Link Purpose (in context)

2.4.6 Headings and Labels

2.4.7 Focus Visible

3.1.2 Language of Parts

3.2.2 On Input

3.3.1 Error Identification

3.3.2 Labels or Instructions

4.1.2 Name, Role, Value

302.3 Without Perception of Color
Web: Partially Supports

Web: Most functionality is usable without perception of color.

Exception includes:

1.4.1 Use of Color

1.4.3 Contrast (minimum)

302.4 Without Hearing
Web: Supports
Web: All functionality is usable without hearing.
302.5 With Limited Hearing
Web: Supports
Web: All functionality is usable with limited hearing.
302.6 Without Speech
Web: Supports (Not Applicable)
Web: The product does not require the use of speech.
302.7 With Limited Manipulation
Web: Does Not Support

Web: Most, if not all, functionality is not usable with limited manipulation and/or requires fine motor control or simultaneous manual operations. Exception includes:

2.1.1 Keyboard

2.4.2 Page Titled

2.4.3 Focus Order

2.4.4 Link Purpose (in context)

2.4.6 Headings and Labels

2.4.7 Focus Visible

4.1.2 Name, Role, Value

302.8 With Limited Reach and Strength
Web: Supports
Web: All functionality is usable with limited reach and strength.
302.9 With Limited Language, Cognitive, and Learning Abilities
Web: Does Not Support

Web: Most, if not all, functionality is not usable by people with limited language, cognitive, and learning abilities. People with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology.

Exception includes:

1.1.1 Non-Text Content

1.3.1 Info and Relationships

1.3.2 Meaningful Sequence

1.4.1 Use of Color

2.1.1 Keyboard

2.4.2 Page Titled

2.4.3 Focus Order

2.4.4 Link Purpose (in context)

2.4.6 Headings and Labels

2.4.7 Focus Visible

3.1.2 Language of Parts

3.2.2 On Input

3.3.1 Error Identification

3.3.2 Labels or Instructions

4.1.2 Name, Role, Value

Chapter 4: Hardware

Notes: Not Applicable

Chapter 5: Software

Notes:

Criteria
Conformance Level
Remarks and Explanations
501.1 Scope – Incorporation of WCAG 2.0 AA
See WCAG 2.2 section
See information in WCAG 2.2 section
502 Interoperability with Assistive Technology
Heading cell – no response required
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502.2.1 User Control of Accessibility Features
Not Applicable
The product is not platform software.
502.2.2 No Disruption of Accessibility Features
Not Applicable
The product is not platform software.
502.3 Accessibility Services
Heading cell – no response required
Heading cell – no response required
502.3.1 Object Information
Partially Supports

The role, state(s), properties, boundary, name, and description of most objects can be programmatically determined, so those attributes can be perceived and conveyed by assistive technology.

Exception includes:

4.1.2 Name, Role, Value

502.3.2 Modification of Object Information
Partially Supports

For most objects that allow the user to set their respective properties and/or state, the act of setting a property or state is available programmatically, so that it can be perceived and performed using assistive technology.

Exception includes:

4.1.2 Name, Role, Value

502.3.3 Row, Column, and Headers
Partially Supports

In most instances when a data table is present, all information in the data cells and the row and/or column headers associated with each data cell are available programmatically, so they can be perceived and conveyed by assistive technology.

Exception includes:

1.3.1 Info and Relationships

502.3.4 Values
Partially Supports

For most objects that have a current value or have a set or range of values associated with the object, the value(s) is available programmatically, so it can be perceived and conveyed by assistive technology.

Exception includes:

4.1.2 Name, Role, Value

502.3.5 Modification of Values
Partially Supports

For most objects that allow the user to set or modify its value, the act of setting a value is available programmatically, so that it can be perceived and performed using assistive technology.

Exception includes:

4.1.2 Name, Role, Value

502.3.6 Label Relationships
Partially Supports

For most elements that act as a label for another element and elements that are labeled by another element, the labeling relationship is programmatically determinable, so it can be perceived and conveyed by assistive technology.

Exception includes:

1.3.1 Info and Relationships

4.1.2 Name, Role, Value

502.3.7 Hierarchical Relationships
Partially Supports

For most elements that have a parent-child relationship, those relationships are programmatically determinable, so they can be perceived by assistive technology.

Exception includes:

1.3.1 Info and Relationships

4.1.2 Name, Role, Value

502.3.8 Text
Partially Supports

All the product’s text objects, text attributes, and on-screen text boundaries are exposed to assistive technology.

Exception includes:

1.3.2 Meaningful Sequence

502.3.9 Modification of Text
Supports
The product allows assistive technology to modify the text.
502.3.10 List of Actions
Partially Supports

Most controls in the product expose programmatic role information and actions which can be taken on objects to assistive technology.

Exception includes:

4.1.2 Name, Role, Value.

502.3.11 Actions on Objects
Partially Supports

For most of the elements on which one or more actions may be performed, all of those actions are available programmatically, so that each action can be performed using assistive technology.

Exception includes:

2.1.1 Keyboard Navigation

502.3.12 Focus Cursor
Partially Supports

The product exposes focus location, text insertion point, and object selection state for most user interface components.

Exception includes:

2.4.7 Focus Visible.

502.3.13 Modification of Focus Cursor
Supports
When a user can set focus, set the text insertion point, or change selection state of an object in the product, then the focus or selection state can also be changed programmatically.
502.3.14 Event Notification
Partially Supports

In most cases, status messages relevant to user interactions are available to, and presented by, assistive technology.

Exception includes:

4.1.3 Status Messages

502.4 Platform Accessibility Features
Not Applicable
The product is not platform software.
503 Applications
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503.2 User Preferences
Not Applicable
Not applicable to web
503.3 Alternative User Interfaces
Not Applicable
The product does not provide an alternative user interface that functions as assistive technology.
503.4 User Controls for Captions and Audio Description
Heading cell – no response required
Heading cell – no response required
503.4.1 Caption Controls
Supports
The product provides user controls for closed captions.
503.4.2 Audio Description Controls
Partially Supports

The product does not provide user controls for audio descriptions.

Exceptions include:

A multimedia (video and audio) file does not have an audio description track. This occurs on the following page: Schemas - Video Modal.

504 Authoring Tools
Heading cell – no response required
Heading cell – no response required
504.2 Content Creation or Editing (if not authoring tool, enter “not applicable”)
See WCAG 2.2 section
See information in WCAG 2.2 section
504.2.1 Preservation of Information Provided for Accessibility in Format Conversion
Not Applicable
The product is not an authoring tool.
504.2.2 PDF Export
Not Applicable
The product is not an authoring tool.
504.3 Prompts
Not Applicable
The product is not an authoring tool.
504.4 Templates
Not Applicable
The product is not an authoring tool.

Chapter 6: Support Documentation and Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

EN 301 549 Report

Notes:

Chapter 4: Functional Performance Statements (FPS)

Notes:

Criteria
Conformance Level
Remarks and Explanations
4.2.1 Usage without vision
Web: Does Not Support

Web: Most functions of the product are not usable without vision.

Exception includes:

1.1. 1 Non-Text Content

1.3.1 Info and Relationships

1.3.2 Meaningful Sequence

1.4.1 Use of Color

2.1.1 Keyboard

2.4.2 Page Titled

2.4.3 Focus Order

2.4.4 Link Purpose (in context)

2.4.6 Headings and Labels

3.1.2 Language of Parts

3.2.2 On Input

3.3.1 Error Identification

4.1.2 Name, Role, Value

4.1.3 Status Messages

4.2.2 Usage with limited vision
Web: Does Not Support

Web: Most functions of the product are not usable with limited vision.

Exception includes:

1.1.1Non-Text Content

1.3.1 Info and Relationships

1.3.2 Meaningful Sequence

1.4.1 Use of Color

1.4.3 Contrast (minimum)

1.4.4 Resize Text

1.4.10 Reflow

1.4.11 Non-Text Contrast

1.4.12 Text Spacing

1.4.13 Content on Hover or Focus

2.1.1 Keyboard

2.4.2 Page Titled

2.4.3 Focus Order

2.4.4 Link Purpose (in context)

2.4.6 Headings and Labels

2.4.7 Focus Visible

3.1.2 Language of Parts

3.2.2 On Input

3.3.1 Error Identification

3.3.2 Labels or Instructions

4.1.2 Name, Role, Value

4.2.3 Usage without perception of colour
Web: Partially Supports

Web: Most functionality is usable without perception of color.

Exceptions are noted in:

1.4.1 Use of Color

1.4.3 Contrast (minimum)

1.4.11 Non-Text Contrast

4.2.4 Usage without hearing
Web: Supports
Web: All functionality is usable without hearing.
4.2.5 Usage with limited hearing
Web: Supports
Web: All functionality is usable with limited hearing.
4.2.6 Usage with no or limited vocal capability
Web: Supports (Not Applicable)
Web: The product does not require the use of speech.
4.2.7 Usage with limited manipulation or strength
Web: Does Not Support

Web: Most, if not all, functionality is not usable by people with limited manipulation and/or requires manipulation, simultaneous action, or hand strength.

Exception includes:

1.4.13 Content on Hover or Focus

2.1.1 Keyboard

2.4.2 Page Titled

2.4.3 Focus Order

2.4.4 Link Purpose (in context)

2.4.6 Headings and Labels

2.4.7 Focus Visible

2.5.3 Label in Name

4.1.2 Name, Role, Value

4.2.8 Usage with limited reach
Web: Partially Supports

Web: All functionality is usable by people with limited reach.

Exception includes:

1.4.13 Content on Hover or Focus

2.5.3 Label in Name

4.2.9 Minimize photosensitive seizure triggers
Web: Supports (Not Applicable)
Web: The product does not contain flashing content.
4.2.10 Usage with limited cognition, language or learning
Web: Does Not Support

Web: Most, if not all, functionality is not usable by people with limited language, cognitive, and learning abilities. People with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology.

Exception includes:

1.1.1 Non-Text Content

1.3.1 Info and Relationships

1.3.2 Meaningful Sequence

1.4.1 Use of Color

1.4.10 Reflow

1.4.12 Text Spacing

1.4.13 Content on Hover or Focus

2.1.1 Keyboard

2.4.2 Page Titled

2.4.3 Focus Order

2.4.4 Link Purpose (in context)

2.4.6 Headings and Labels

2.4.7 Focus Visible

2.5.3 Label in Name

3.1.2 Language of Parts

3.2.2 On Input

3.3.1 Error Identification

3.3.2 Labels or Instructions

4.1.2 Name, Role, Value

4.1.3 Status Messages

4.2.11 Privacy
Web: Supports (Not Applicable)
Web: The product does not ask for or display legal, financial, or personal data.

Chapter 5: Generic Requirements

Notes:

Criteria
Conformance Level
Remarks and Explanations
5.1 Closed functionality
Heading cell – no response required
Heading cell – no response required
5.1.2 General
Heading cell – no response required
Heading cell – no response required
5.1.2.1 Closed functionality
See 5.2 through 13
See information in 5.2 through 13
5.1.2.2 Assistive technology
See 5.1.3 through 5.1.6
See information in 5.1.3 through 5.1.6
5.1.3 Non-visual access
Heading cell – no response required
Heading cell – no response required
5.1.3.1 Audio output of visual information
Not Applicable
The product does not have closed functionality.
5.1.3.2 Auditory output delivery including speech
Not Applicable
The product does not have closed functionality.
5.1.3.3 Auditory output correlation
Not Applicable
The product does not have closed functionality.
5.1.3.4 Speech output user control
Not Applicable
The product does not have closed functionality.
5.1.3.5 Speech output automatic interruption
Not Applicable
The product does not have closed functionality.
5.1.3.6 Speech output for non-text content
Not Applicable
The product does not have closed functionality.
5.1.3.7 Speech output for video information
Not Applicable
The product does not have closed functionality.
5.1.3.8 Masked entry
Not Applicable
The product does not have closed functionality.
5.1.3.9 Private access to personal data
Not Applicable
The product does not have closed functionality.
5.1.3.10 Non-interfering audio output
Not Applicable
The product does not have closed functionality.
5.1.3.11 Private listening volume
Not Applicable
The product does not have closed functionality.
5.1.3.12 Speaker volume
Not Applicable
The product does not have closed functionality.
5.1.3.13 Volume reset
Not Applicable
The product does not have closed functionality.
5.1.3.14 Spoken languages
Not Applicable
The product does not have closed functionality.
5.1.3.15 Non-visual error identification
Not Applicable
The product does not have closed functionality.
5.1.3.16 Receipts, tickets, and transactional outputs
Not Applicable
The product does not have closed functionality.
5.1.4 Functionality closed to text enlargement
Not Applicable
The product does not have closed functionality.
5.1.5 Visual output for auditory information
Not Applicable
The product does not have closed functionality.
5.1.6 Operation without keyboard interface
Heading cell – no response required
Heading cell – no response required
5.1.6.1 Closed functionality
See 5.1.3.1 through 5.1.3.16
See information in 5.1.3.1 through 5.1.3.16
5.1.6.2 Input focus
Not Applicable
The product does not have closed functionality.
5.1.7 Access without speech
Not Applicable
The product does not have closed functionality.
5.2 Activation of accessibility features
Not Applicable
The product does not have specific documented accessibility features. The product instead relies upon platform accessibility features.
5.3 Biometrics
Not Applicable
Biometrics are not used to access or use the product.
5.4 Preservation of accessibility information during conversion
Not Applicable
The product is not an authoring tool.
5.5 Operable parts
Heading cell – no response required
Heading cell – no response required
5.5.1 Means of operation
Not Applicable
The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate.
5.5.2 Operable parts discernibility
Partially Supports

The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision.

Exception includes:

4.1.2 Name, Role, Value.

5.6 Locking or toggle controls
Heading cell – no response required
Heading cell – no response required
5.6.1 Tactile or auditory status
Not Applicable
Tactile or auditory status is not included in the product.
5.6.2 Visual status
Not Applicable
The visual status of controls is discernible in the product.
5.7 Key repeat
Not Applicable
Key repeat functionality is not found in the product.
5.8 Double-strike key acceptance
Not Applicable
Double -strike key acceptance is not found in the product.
5.9 Simultaneous user actions
Not Applicable
The product does not require simultaneous user actions to achieve any functionality.

Chapter 6: ICT with Two-Way Voice Communication

Notes: Not Applicable

Chapter 7: ICT with Video Capabilities

Notes:

Criteria
Conformance Level
Remarks and Explanations
7.1 Caption processing technology
Heading cell – no response required
Heading cell – no response required
7.1.1 Captioning playback
Supports
The product provides video with closed captions captions.
7.1.2 Captioning synchronization
Supports
When the product displays captions, synchronization is preserved between the captions and the corresponding audio.
7.1.3 Preservation of captioning
Not Applicable
The product does not transmit, convert, or record video with synchronized audio.
7.1.4 Captions characteristics
Does Not Support

When the product displays captions for video that has synchronized audio, the display characteristics (such as color, font, or size) of caption text cannot be modified by the user

Exception includes:

A multimedia player does not provide a way for the user to modify the appearance of captions to their individual needs, so people who are deaf, have limited hearing, and others who rely on captions to understand the content may not have access to the information. This occurs on the following page: Schemas - Video Modal.

7.1.5 Spoken subtitles
Does Not Support

When the product displays captions for video that has synchronized audio, most, if not all, captions cannot be announced as spoken output.

Exception includes:

A multimedia player that provides access to subtitles does not provide an option for the subtitles to be read aloud, so people who are blind or low vision may not be able to hear the dialog in a language they can understand. This occurs on the following page: Schemas - Video Modal

7.2.1 Audio description playback
Does Not Support

The product does not allow the user to play audio description if it is available for video that has synchronized audio.

Exceptions include:

A multimedia player cannot play an audio description track, so people who are blind or have low vision are not able to access the information in the video portion of the multimedia described in the audio track. This occurs on the following page: Schemas - Video Modal.

7.2.2 Audio description synchronization
Not Applicable
The product does have a mechanism to play closed audio description.
7.2.3 Preservation of audio description
Not Applicable
The product does not transmit, convert, or record video with synchronized audio
7.3 User controls for captions and audio description
Partially Supports

The product does not provide user audio descriptions. Exception includes:

A multimedia player does not provide a control to activate the audio description track. This occurs on the following page: Schemas - Video Modal.

Chapter 8: Hardware

Notes: Not Applicable

Chapter 9: Web (see WCAG 2.x section)

Notes:

Chapter 10: Non-web Software

Notes: Not Applicable

Chapter 11: Software

Notes: Not Applicable

Chapter 12: Documentation and Support Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center on the Adobe Accessibility Compliance website.

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not Applicable

Criteria
Conformance Level
Remarks and Explanations
12.1 Product documentation
Heading cell – no response required
Heading cell – no response required
12.1.1 Accessibility and compatibility features
Not Applicable
Documentation is not provided for the product.
12.1.2 Accessible documentation
See WCAG 2.2 section
See information in WCAG 2.2 section
12.2 Support Services
Heading cell – no response required
Heading cell – no response required
12.2.2 Information on accessibility and compatibility features
Not Applicable
Support services are not provided for the product.
12.2.3 Effective communication
Not Applicable
Support services are not provided for the product.
12.2.4 Accessible documentation
See WCAG 2.2 section
See information in WCAG 2.2 section

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not Applicable