Adobe Accessibility Conformance Report International Edition
(Based on VPAT® Version 2.4)
Product Information
- Name of Product/Version: Adobe Journey Optimizer
- Date: April 2023
- Product Description: Natively built on the industry leading Adobe Experience Platform, Journey Optimizer lets you manage inbound customer engagement and outbound omni channel campaigns in one cloud-native application. With unified, real-time profiles, identity resolution, and segmentation at scale, users can leverage email, push, and in-app messages to engage customers throughout the brand experience. Journey Optimizer provides intelligent offer-decisioning based on real-time customer behavior, extensible across all enterprise content and data applications.
- Contact information: access@adobe.com
- Evaluation Methods Used: Product testing involved use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.
Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:
Level AA: Yes
Level AAA: No
Level AA: Yes
Level AAA: No
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.1 Level AAA.
WCAG 2.1 Report
This section also document conformance with:
- EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation.
- Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.
Note: When reporting on conformance with the WCAG 2.1 Success Criteria, the criteria are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.
Guideline 1.1 Text Alternatives:
Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.
1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria
- 9.1.1.1 (Web)
- 10.1.1.1 (Non-web document)
- 11.1.1.1.1 (Open Functionality Software)
- 11.1.1.1.2 (Closed Functionality Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Web: The product provides sufficient text alternatives for most instances of active and informative images. Exceptions include:
Informative images missing text alternative in 'Header', 'Message frequency rules - List view', 'Landing pages - Create landing Page 1', 'Campaigns - List view' screens.
Short text alternative is missing in 'Reporting - Journeys (All Time)', 'Reporting - Campaigns (All Time) (Email tab)', 'Reporting - Subscription Lists (All Time)', 'Reporting - Landing Pages (All Time)', 'Reporting - Campaigns (All Time) (Objective tab)' screens.
The decorative image is not hidden from screen readers in 'Campaigns - Create campaign 1', 'Campaigns - Create campaign 2' screens.
Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria
- 9.1.2.1 (Web)
- 10.1.2.1 (Non-web document)
- 11.1.2.1.1 (Open Functionality Software)
- 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria
- 9.1.2.2 (Web)
- 10.1.2.2 (Non-web document)
- 11.1.2.2 (Open Functionality Software)
- 11.1.2.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria
- 9.1.2.3 (Web)
- 10.1.2.3 (Non-web document)
- 11.1.2.3.1 (Open Functionality Software)
- 11.1.2.3.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
1.2.4 Captions (Live) (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.1.2.4 (Web)
- 10.1.2.4 (Non-web document)
- 11.1.2.4 (Open Functionality Software)
- 11.1.2.4 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.1.2.5 (Web)
- 10.1.2.5 (Non-web document)
- 11.1.2.5 (Open Functionality Software)
- 11.1.2.5 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Guideline 1.3 Adaptable:
Create content that can be presented in different ways (for example simpler layout) without losing information or structure.
1.3.1 Info and Relationships (Level A)
Also applies to:
EN 301 549 Criteria
- 9.1.3.1 (Web)
- 10.1.3.1 (Non-web document)
- 11.1.3.1.1 (Open Functionality Software)
- 11.1.3.1.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Web: Most visual structure and relationship information such as headings, lists and checkbox grouping is provided through element semantics or object information or are available in text.
Exceptions include:
Heading levels are out of order in 'Landing pages - Create landing Page 1', 'Message frequency rules - List view', 'Subscription lists - List view', 'Landing pages - List view', 'Landing pages - Presets', 'Message frequency rules - Edit Rule', 'Message frequency rules - Create', 'Landing pages - Create landing Page 2' screens.
The group label is not associated with its checkboxes in 'Campaigns - Create campaign 2', 'Message frequency rules - Edit Rule', 'Message frequency rules - Create' screens.
Text should not be marked as a heading in 'Reporting - Campaigns (24 hours) (Email tab)', 'Reporting - Landing Pages (All Time)', 'Reporting - Journeys (24 hours)', 'Reporting - Campaigns (All Time) (Email tab)', 'Reporting - Journeys (All Time) - Modify', 'Reporting - Journeys (All Time)', 'Reporting - Subscription Lists (All Time)' screens.
List or list item is not marked up properly in 'Alerts - Browse ' screen.
Visual heading text is not marked as heading in 'Alerts - History' screen.
Headings have two heading levels in 'Reporting - Journeys (24 hours)', ' Reporting - Journeys (All-Time)', ' Reporting - Campaigns (24 hours) (Campaign tab)', ' Reporting - Campaigns (24 hours) (Email tab)', ' Reporting - Campaigns (All Time) (Delivery tab)', ' Reporting - Campaigns (All Time) (Objective tab)', ' Reporting - Campaigns (All Time) (Email tab)', ' Reporting - Landing Pages (All Time) ', ' Reporting - Subscription Lists (All Time)', ' Reporting - Journeys (All Time) - Modify' screens.
1.3.2 Meaningful Sequence (Level A)
Also applies to:
EN 301 549 Criteria
- 9.1.3.2 (Web)
- 10.1.3.2 (Non-web document)
- 11.1.3.2.1 (Open Functionality Software)
- 11.1.3.2.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Web: The product presents most content in a meaningful sequence.
Exceptions include:
Informative (static) content is not readable by a screen reader in 'Landing pages - Presets' screen.
Hidden content is readable with a screen reader in 'Message frequency rules - Edit Rule', 'Message frequency rules - Create' screens.
Reading order of the content changes meaning in 'Landing pages - Create landing Page 1' screen.
1.3.3 Sensory Characteristics (Level A)
Also applies to:
EN 301 549 Criteria
- 9.1.3.3 (Web)
- 10.1.3.3 (Non-web document)
- 11.1.3.3 (Open Functionality Software)
- 11.1.3.3 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
1.3.4 Orientation (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.1.3.4 (Web)
- 10.1.3.4 (Non-web document)
- 11.1.3.4 (Open Functionality Software)
- 11.1.3.4 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
1.3.5 Identify Input Purpose (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.1.3.5 (Web)
- 10.1.3.5 (Non-web document)
- 11.1.3.5.1 (Open Functionality Software)
- 11.1.3.5.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
1.4.1 Use of Color (Level A)
Also applies to:
EN 301 549 Criteria
- 9.1.4.1 (Web)
- 10.1.4.1 (Non-web document)
- 11.1.4.1 (Open Functionality Software)
- 11.1.4.1 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Web: Most functions of the product do not convey information through color alone.
Exceptions include:
Link contrast is not at least 3:1 with surrounding text in 'Header' component.
Color alone is used to convey info in 'Spectrum Calendar' component.
1.4.2 Audio Control (Level A)
Also applies to:
EN 301 549 Criteria
- 9.1.4.2 (Web)
- 10.1.4.2 (Non-web document)
- 11.1.4.2 (Open Functionality Software)
- 11.1.4.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.1.4.3 (Web)
- 10.1.4.3 (Non-web document)
- 11.1.4.3 (Open Functionality Software)
- 11.1.4.3 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Web: Most text meets minimum contrast requirements.
Exceptions include:
Placeholder text lacks 4.5:1 contrast ratio in 'Message frequency rules - Edit Rule', 'Message frequency rules - Create', 'Landing pages - Create landing Page 2', 'Subscription lists - List view', 'Alerts - Browse', 'Header', 'Subscription lists - Create Subscription List', 'Landing pages - List view' screens.
Text content lacks 4.5:1 contrast ratio in 'Header', 'Campaigns - View campaign', 'Reporting - Campaigns (All Time) (Email tab)', 'Reporting - Subscription Lists (All Time)', 'Reporting - Journeys (All Time)', 'Reporting - Campaigns (All Time) (Objective tab)', 'Reporting - Landing Pages (All Time)', 'Subscription lists - List view' screens.
1.4.4 Resize text (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.1.4.4 (Web)
- 10.1.4.4 (Non-web document)
- 11.1.4.4.1 (Open Functionality Software)
- 11.1.4.4.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Web: Most text can be resized using browser zoom, but content and functionality is lost in some product functions.
Exceptions include:
Content is lost at 200% zoom in 'Message frequency rules - List view', 'Copy objects - Copy to sandbox capability in journey management', 'Reporting - Journeys (All Time)', 'Campaigns - List view', 'Landing pages - Create landing Page 1', 'Landing pages - Create landing Page 2' screens.
Functionality is lost at 200% zoom in 'Landing pages - Create landing Page 2' screen.
1.4.5 Images of Text (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.1.4.5 (Web)
- 10.1.4.5 (Non-web document)
- 11.1.4.5.1 (Open Functionality Software)
- 11.1.4.5.2 (Closed Software) – Does not apply
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
1.4.10 Reflow (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.1.4.10 (Web)
- 10.1.4.10 (Non-web document)
- 11.1.4.10 (Open Functionality Software)
- 11.1.4.10 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: At the required width of 320 CSS pixels, most functions of the product do not meet this criterion. There is loss of information or functionality occurs.
Examples Include:
Content does not reflow to fit 320px width equivalent in 'Reporting - Campaigns (24 hours) (Email tab)', 'Reporting - Campaigns (All Time) (Objective tab)', 'Campaigns - Create campaign 2', 'Campaigns - Create campaign 1', 'Message frequency rules - Edit Rule', 'Message frequency rules - Create', 'Campaigns - View campaign', 'Reporting - Campaigns (All Time) (Email tab)', 'Reporting - Campaigns (All Time) (Delivery tab)', 'Campaigns - List view', 'Reporting - Journeys (All Time) - Modify', 'Landing pages - Create landing Page 2', 'Reporting - Campaigns (24 hours) (Campaign tab)', 'Subscription lists - Create Subscription List', 'Reporting - Journeys (All Time)', 'Reporting - Journeys (24 hours)', 'Copy objects - Copy to sandbox capability in journey management' screens.
Content overlaps other content at 320px width equivalent in 'Reporting - Journeys (24 hours)', 'Message frequency rules - List view', 'Reporting - Campaigns (All Time) (Delivery tab)', 'Landing pages - Create landing Page 1', 'Subscription lists - List view', 'Campaigns - Create campaign 1', 'Reporting - Subscription Lists (All Time)', 'Landing pages - Create landing Page 2', 'Reporting - Journeys (All Time)', 'Subscription lists - Create Subscription List', 'Header', 'Copy objects - Copy to sandbox capability in journey management', 'Reporting - Journeys (All Time) - Modify', 'Campaigns - List view', 'Alerts - History', 'Reporting - Landing Pages (All Time)', 'Reporting - Campaigns (All Time) (Email tab)' screens.
1.4.11 Non-text Contrast (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.1.4.11 (Web)
- 10.1.4.11 (Non-web document)
- 11.1.4.11 (Open Functionality Software)
- 11.1.4.11 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Most meaningful non-text content elements such as active user interface components, informative graphic icons do not have sufficient contrast.
Examples include:
State of active component lacks 3 to 1 contrast ratio in 'React -calendar', 'Spectrum Calendar', 'Project Wide issues', 'Reporting - Journeys (All Time) - Modify' screens.
Active user interface component lacks 3 to 1 contrast ratio in 'Header', 'Message frequency rules - Edit Rule', 'Message frequency rules - Create', 'Alerts - Browse', 'Landing pages - List view', 'Landing pages - Create landing Page 1', 'Reporting - Journeys (All Time)', 'Copy objects - Copy to sandbox capability in journey management', 'Subscription lists - List view', 'Subscription lists - Create Subscription List', 'Landing pages - Create landing Page 2' screens.
Graphical object lacks 3 to 1 contrast ratio in 'Reporting - Journeys (All Time)', 'Reporting - Campaigns (All Time) (Objective tab)', 'Reporting - Subscription Lists (All Time)', 'Reporting - Campaigns (All Time) (Email tab)', 'Landing pages - Create landing Page 2', 'Reporting - Landing Pages (All Time)' screens.
1.4.12 Text Spacing (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.1.4.12 (Web)
- 10.1.4.12 (Non-web document)
- 11.1.4.12 (Open Functionality Software)
- 11.1.4.12 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: Most of the functions of the product support the required text style properties without loss of content or functionality.
Exceptions Include:
Text spacing content cut off in 'Campaigns - List view', 'Reporting - Journeys (All Time)', 'Subscription lists - Create Subscription List' screens.
Text spacing content overlaps in 'Reporting - Journeys (All Time)' screen.
1.4.13 Content on Hover or Focus (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.1.4.13 (Web)
- 10.1.4.13 (Non-web document)
- 11.1.4.13 (Open Functionality Software)
- 11.1.4.13 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: In most product functions, content does not become visible and then hidden in response to pointer hover or keyboard focus.
Exceptions Include:
Hover content disappearing in 'Reporting - Campaigns (All Time) (Objective tab)', 'Reporting - Subscription Lists (All Time)', 'Reporting - Campaigns (All Time) (Email tab)', 'Reporting - Landing Pages (All Time)', 'Reporting - Journeys (All Time)' screens
Guideline 2.1 Keyboard Accessible:
Make all functionality available from a keyboard.
2.1.1 Keyboard (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.1.1 (Web)
- 10.2.1.1 (Non-web document)
- 11.2.1.1.1 (Open Functionality Software)
- 11.2.1.1.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Web: Most product functionality cannot be operated through a keyboard interface.
Examples Include:
Drag and drop features are not keyboard accessible in 'Reporting - Campaigns (All Time) (Email tab)', 'Reporting - Journeys (All Time)', 'Reporting - Campaigns (All Time) (Objective tab)', 'Reporting - Subscription Lists (All Time)', 'Reporting - Campaigns (24 hours) (Email tab)', 'Reporting - Journeys (All Time) - Modify', 'Reporting - Journeys (24 hours)', 'Reporting - Landing Pages (All Time)' screens.
Function cannot be performed by keyboard alone in 'Reporting - Landing Pages (All Time)', 'Reporting - Subscription Lists (All Time)' screens.
Scrollable region must have keyboard access in 'Reporting - Campaigns (All Time) (Email tab)', 'Campaigns - View campaign' screens.
Device-dependent event handlers are used in 'Reporting - Campaigns (All Time) (Objective tab)', 'Reporting - Campaigns (All Time) (Email tab)', 'Reporting - Subscription Lists (All Time)', 'Reporting - Journeys (All Time)', 'Reporting - Landing Pages (All Time)' screens.
Action cannot be performed with a screen reader turned on in 'Landing pages - Presets' screen.
2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.1.2 (Web)
- 10.2.1.2 (Non-web document)
- 11.2.1.2 (Open Functionality Software)
- 11.2.1.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
2.1.4 Character Key Shortcuts (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.2.1.4 (Web)
- 10.2.1.4 (Non-web document)
- 11.2.1.4.1 (Open Functionality Software)
- 11.2.1.4.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Guideline 2.2 Enough Time:
Provide users enough time to read and use content.
2.2.1 Timing Adjustable (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.2.1 (Web)
- 10.2.2.1 (Non-web document)
- 11.2.2.1 (Open Functionality Software)
- 11.2.2.1 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.2.2 (Web)
- 10.2.2.2 (Non-web document)
- 11.2.2.2 (Open Functionality Software)
- 11.2.2.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Guideline 2.3 Seizures:
Do not design content in a way that is known to cause seizures.
2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.3.1 (Web)
- 10.2.3.1 (Non-web document)
- 11.2.3.1 (Open Functionality Software)
- 11.2.3.1 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.4.1 (Web)
- 10.2.4.1 (Non-web document) – Does not apply
- 11.2.4.1 (Open Functionality Software) – Does not apply
- 11.2.4.1 (Closed Software) – Does not apply
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software) – Does not apply to non-web software
- 504.2 (Authoring Tool)
- 602.3 (Support Docs) – Does not apply to non-web docs
2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.4.2 (Web)
- 10.2.4.2 (Non-web document)
- 11.2.4.2 (Open Functionality Software) - Does not apply
- 11.2.4.2 (Closed Software) - Does not apply
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.4.3 (Web)
- 10.2.4.3 (Non-web document)
- 11.2.4.3 (Open Functionality Software)
- 11.2.4.3 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Web: Most of the Components receive focus in a meaningful order.
Exceptions Include:
Keyboard focus order is not logical in 'Header', 'Campaigns - View campaign', 'Alerts - History', 'Landing pages - Create landing Page 1' screens.
Hidden or empty element receives focus in 'Landing pages - Create landing Page 2', 'Message frequency rules - Edit Rule', 'Message frequency rules - Create' screens.
Keyboard focus is lost or misplaced due to user interaction or content update in 'Reporting - Campaigns (All Time) (Email tab)' screens.
2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
EN 301 549 Criteria
- 9.2.4.4 (Web)
- 10.2.4.4 (Non-web document)
- 11.2.4.4 (Open Functionality Software)
- 11.2.4.4 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
2.4.5 Multiple Ways (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.4.5 (Web)
- 10.2.4.5 (Non-web document) – Does not apply
- 11.2.4.5 (Open Functionality Software) – Does not apply
- 11.2.4.5 (Closed Software) – Does not apply
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software) – Does not apply to non-web software
- 504.2 (Authoring Tool)
- 602.3 (Support Docs) – Does not apply to non-web docs
2.4.6 Headings and Labels (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.4.6 (Web)
- 10.2.4.6 (Non-web document)
- 11.2.4.6 (Open Functionality Software)
- 11.2.4.6 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Web: Most headings and labels are descriptive.
Exceptions include:
Buttons have same name but different actions in 'Reporting - Campaigns (24 hours) (Email tab)', 'Reporting - Campaigns (All Time) (Email tab)', 'Reporting - Subscription Lists (All Time)', 'Reporting - Journeys (24 hours)', 'Reporting - Journeys (All Time) - Modify', 'Reporting - Landing Pages (All Time)', 'Reporting - Campaigns (All Time) (Objective tab)', 'Reporting - Journeys (All Time)' screens.
Programmatic label does not convey purpose of control in 'Reporting - Subscription Lists (All Time)', 'Subscription lists - List view', 'Alerts - Browse', 'Landing pages - List view', 'Message frequency rules - List view', 'Reporting - Journeys (All Time)' screens.
2.4.7 Focus Visible (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.2.4.7 (Web)
- 10.2.4.7 (Non-web document)
- 11.2.4.7 (Open Functionality Software)
- 11.2.4.7 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Web: Most focusable elements have a visible keyboard focus indicator.
Exceptions include:
Focus indicator is missing in 'Header' component.
Guideline 2.5 Input Modalities:
Make it easier for users to operate functionality through various inputs beyond keyboard.
2.5.1 Pointer Gestures (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.2.5.1 (Web)
- 10.2.5.1 (Non-web document)
- 11.2.5.1 (Open Functionality Software)
- 11.2.5.1 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
2.5.2 Pointer Cancellation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.2.5.2 (Web)
- 10.2.5.2 (Non-web document)
- 11.2.5.2 (Open Functionality Software)
- 11.2.5.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
2.5.3 Label in Name (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.2.5.3 (Web)
- 10.2.5.3 (Non-web document)
- 11.2.5.3.1 (Open Functionality Software)
- 11.2.5.3.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: In most product functions, accessible names of controls contain the text of their visible labels.
Exceptions include:
Accessible name does not contain visible label in 'Reporting - Subscription Lists (All Time)', 'Reporting - Journeys (All Time)' screens.
2.5.4 Motion Actuation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.2.5.4 (Web)
- 10.2.5.4 (Non-web document)
- 11.2.5.4 (Open Functionality Software)
- 11.2.5.4 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Guideline 3.1 Readable:
Make text content readable and understandable.
3.1.1 Language of Page (Level A)
Also applies to:
EN 301 549 Criteria
- 9.3.1.1 (Web)
- 10.3.1.1 (Non-web document)
- 11.3.1.1.1 (Open Functionality Software)
- 11.3.1.1.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
3.1.2 Language of Parts (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.3.1.2 (Web)
- 10.3.1.2 (Non-web document)
- 11.3.1.2 (Open Functionality Software) – Does not apply
- 11.3.1.2 (Closed Software) – Does not apply
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
3.2.1 On Focus (Level A)
Also applies to:
EN 301 549 Criteria
- 9.3.2.1 (Web)
- 10.3.2.1 (Non-web document)
- 11.3.2.1 (Open Functionality Software)
- 11.3.2.1 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
3.2.2 On Input (Level A)
Also applies to:
EN 301 549 Criteria
- 9.3.2.2 (Web)
- 10.3.2.2 (Non-web document)
- 11.3.2.2 (Open Functionality Software)
- 11.3.2.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
3.2.3 Consistent Navigation (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.3.2.3 (Web)
- 10.3.2.3 (Non-web document) – Does not apply
- 11.3.2.3 (Open Functionality Software) – Does not apply
- 11.3.2.3 (Closed Software) – Does not apply
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software) – Does not apply to non-web software
- 504.2 (Authoring Tool)
- 602.3 (Support Docs) – Does not apply to non-web docs
3.2.4 Consistent Identification (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.3.2.4 (Web)
- 10.3.2.4 (Non-web document) – Does not apply
- 11.3.2.4 (Open Functionality Software) – Does not apply
- 11.3.2.4 (Closed Software) – Does not apply
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software) – Does not apply to non-web software
- 504.2 (Authoring Tool)
- 602.3 (Support Docs) – Does not apply to non-web docs
Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
3.3.1 Error Identification (Level A)
Also applies to:
EN 301 549 Criteria
- 9.3.3.1 (Web)
- 10.3.3.1 (Non-web document)
- 11.3.3.1.1 (Open Functionality Software)
- 11.3.3.1.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Web: Most input errors are identified and described to the users in text.
Exceptions include:
Input error is not described in text in 'Landing pages - Create landing Page 2', 'Landing pages –List view', 'Reporting - Journeys (All Time)', 'Subscription lists - Create Subscription List', 'Subscription lists – List view' screens.
3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria
- 9.3.3.2 (Web)
- 10.3.3.2 (Non-web document)
- 11.3.3.2 (Open Functionality Software)
- 11.3.3.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
3.3.3 Error Suggestion (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.3.3.3 (Web)
- 10.3.3.3 (Non-web document)
- 11.3.3.3 (Open Functionality Software)
- 11.3.3.3 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
EN 301 549 Criteria
- 9.3.3.4 (Web)
- 10.3.3.4 (Non-web document)
- 11.3.3.4 (Open Functionality Software)
- 11.3.3.4 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Guideline 4.1 Compatible:
Maximize compatibility with current and future user agents, including assistive technologies.
4.1.1 Parsing (Level A)
Also applies to:
EN 301 549 Criteria
- 9.4.1.1 (Web)
- 10.4.1.1 (Non-web document)
- 11.4.1.1.1 (Open Functionality Software)
- 11.4.1.1.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Web: In most product functions, elements have complete start and end tags, elements are nested according to their specifications, elements do not contain duplicate attributes, and any IDs are unique.
Exceptions include:
Certain ARIA roles do not contain particular children in 'Landing pages - List view', 'Reporting - Journeys (All Time)', 'Reporting - Campaigns (All Time) (Email tab)', 'Message frequency rules - List view', 'Reporting - Subscription Lists (All Time)', 'Spectrum Calendar', 'Subscription lists - List view', 'Reporting - Landing Pages (All Time)', 'Alerts - Browse' screens.
The page contains a duplicate id attribute value in 'Landing pages - Presets', 'Message frequency rules - Edit Rule', 'Message frequency rules - Create', 'Subscription lists - Create Subscription List' screens.
Interactive controls are nested in 'Message frequency rules - Edit Rule', 'Message frequency rules - Create' screens.
4.1.2 Name, Role, Value (Level A)
Also applies to:
EN 301 549 Criteria
- 9.4.1.2 (Web)
- 10.4.1.2 (Non-web document)
- 11.4.1.2.1 (Open Functionality Software)
- 11.4.1.2.2 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508
- 501 (Web)(Software)
- 504.2 (Authoring Tool)
- 602.3 (Support Docs)
Web: User interface components in most product functions do not provide programmatic name, role, and/or state information.
Examples include:
ARIA attributes missing valid values in 'Campaigns - Create campaign 2' screen.
Elements uses ARIA attributes which are not allowed in 'Landing pages - List view', 'Alerts - History', 'Message frequency rules - List view', 'Landing pages - Create landing Page 2', 'Reporting - Journeys (24 hours)', 'Reporting - Journeys (All-Time)','Subscription lists - Create Subscription List', 'Subscription lists - List view', 'Alerts - Browse', 'Campaigns - Create campaign 2' screens.
Buttons do not have a name in 'Alerts - Browse', 'Message frequency rules - Edit Rule', 'Message frequency rules - Create' screens.
Elements missing allowed ARIA attributes in 'Reporting - Journeys (All Time) - Modify' screen.
The element's name is missing or incorrect in 'Landing pages - Create landing Page 2' screen.
The element's role is missing or incorrect in 'Header' component.
Selected state of the element is missing or incorrect in 'Alerts - History', 'Reporting - Campaigns (All Time) (Email tab)' screens.
ARIA hidden elements are focusable or contain focusable elements in 'Reporting - Subscription Lists (All Time)', 'Message frequency rules - Edit Rule', 'Message frequency rules - Create', 'Reporting - Campaigns (All Time) (Objective tab)', 'Campaigns - Create campaign 2' screens.
Button does not have a role in 'Alerts - History', 'Landing pages - List view', 'Alerts - Browse', 'Subscription lists - List view', 'Message frequency rules - List view', 'Campaigns - List view' screens.
ARIA commands do not have an accessible name in 'Message frequency rules - Edit Rule', 'Message frequency rules - Create' screens.
Expand/collapse state of the element is missing or incorrect in 'Alerts - History', 'Header', 'Campaigns - Create campaign 2', 'Alerts - Browse' screens.
Tooltip content is not accessible to screen readers in 'Reporting - Subscription Lists (All Time)', 'Reporting - Journeys (All Time)', 'Message frequency rules - Edit Rule', 'Message frequency rules - Create', 'Reporting - Landing Pages (All Time)', 'Reporting - Campaigns (All Time) (Email tab)', 'Reporting - Campaigns (All Time) (Objective tab)' screens.
4.1.3 Status Messages (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria
- 9.4.1.3 (Web)
- 10.4.1.3 (Non-web document)
- 11.4.1.3 (Open Functionality Software)
- 11.4.1.3 (Closed Software)
- 11.8.2 (Authoring Tool)
- 12.1.2 (Product Docs)
- 12.2.4 (Support Docs)
Revised Section 508 – Does not apply
Web: When status updates do not receive focus, the product mostly provides the update to assistive technology users.
Exception includes:
Status message not automatically announced in 'Landing pages - List view', 'Reporting - Campaigns (All Time) (Email tab)', 'Reporting - Campaigns (All Time) (Objective tab)', 'Alerts - Browse', 'Reporting - Subscription Lists (All Time)', 'Subscription lists - List view', 'Alerts - History', 'Message frequency rules - Create', 'Reporting - Journeys (24 hours)', 'Campaigns - List view', 'Reporting - Journeys (All Time) ', 'Reporting - Journeys (All Time) - Modify' screens.
Revised Section 508 Report
Notes:
Chapter 3: Functional Performance Criteria (FPC)
Notes:
Web: Most functions of the product are usable without vision.
Exceptions include:
As noted in 1.1.1 Non-text Content, text alternatives are missing, short text alternative are missing, and decorative images are not hidden from screen readers.
As noted in 1.3.1 Info and Relationships, Heading levels are out of order, The group label is not associated with its checkboxes, text uses heading markup inappropriately, lists or list items are not marked up properly, and few heading has two heading levels
As noted in 1.3.2 Meaningful Sequence, Informative (static) content is not readable by a screen reader, Hidden content is readable with a screen reader, and Reading order of the content changes meaning.
As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
As noted in 2.4.3 Focus Order, Keyboard focus order is not logical, Hidden or empty element receives focus, and Keyboard focus is lost or misplaced due to user interaction or content update.
As noted in 2.4.6 Headings and Labels, buttons have same name but different actions and programmatic labels does not convey purpose of control.
As noted in 3.3.1 Error Identification, Input error is not described in text.
As noted in 4.1.1 Parsing, certain ARIA roles do not contain particular children, pages contains duplicate id attribute values, interactive controls are nested.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
Web: Most functions of the product are usable with limited vision.
Exceptions include:
As noted in 1.1.1 Non-text Content, text alternatives are missing, short text alternative are missing, and decorative images are not hidden from screen readers.
As noted in 1.3.1 Info and Relationships, Heading levels are out of order, The group label is not associated with its checkboxes, text uses heading markup inappropriately, lists or list items are not marked up properly, and few heading has two heading levels
As noted in 1.3.2 Meaningful Sequence, Informative (static) content is not readable by a screen reader, Hidden content is readable with a screen reader, and Reading order of the content changes meaning.
As noted in 1.4.1 Use of Color, Links do not have sufficient contrast with surrounding text and color alone is used to convey info.
As noted in 1.4.3 Contrast (Minimum), regular text and placeholder text lacks minimum color contrast.
As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
As noted in 2.4.3 Focus Order, Keyboard focus order is not logical, Hidden or empty element receives focus, and Keyboard focus is lost or misplaced due to user interaction or content update.
As noted in 2.4.6 Headings and Labels, buttons have same name but different actions and programmatic labels does not convey purpose of control.
As noted in 2.4.7 Focus Visible, Focus indicator is missing.
As noted in 3.3.1 Error Identification, Input error is not described in text.
As noted in 4.1.1 Parsing, certain ARIA roles do not contain particular children, pages contains duplicate id attribute values, interactive controls are nested.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
Web: Most functions of the product are usable without perception of color.
Exceptions include:
As noted in 1.4.1 Use of Color, Links do not have sufficient contrast with surrounding text and color alone is used to convey info.
As noted in 1.4.3 Contrast (Minimum), some text does not meet minimum contrast requirements.
As noted in 3.3.1 Error Identification, Input error is not described in text.
Web: Users with limited manipulation who use speech recognition or switch control software will have difficulty navigating to controls.
Exceptions include:
As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
As noted in 2.4.3 Focus Order, Keyboard focus order is not logical, Hidden or empty element receives focus, and Keyboard focus is lost or misplaced due to user interaction or content update.
As noted in 2.4.6 Headings and Labels, buttons have same name but different actions and programmatic labels does not convey purpose of control.
As noted in 2.4.7 Focus Visible, Focus indicator is missing.
As noted in 4.1.1 Parsing, certain ARIA roles do not contain particular children, pages contains duplicate id attribute values, interactive controls are nested.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
Web: Users with limited reach and strength will not have difficulty navigating to controls.
Exceptions include:
As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
As noted in 2.4.3 Focus Order, Keyboard focus order is not logical, Hidden or empty element receives focus, and Keyboard focus is lost or misplaced due to user interaction or content update.
As noted in 2.4.6 Headings and Labels, buttons have same name but different actions and programmatic labels does not convey purpose of control.
As noted in 2.4.7 Focus Visible, Focus indicator is missing.
As noted in 4.1.1 Parsing, certain ARIA roles do not contain particular children, pages contains duplicate id attribute values, interactive controls are nested.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
Web: Most functions of the product are usable with limited language, cognitive, and learning abilities.
Exceptions include:
As noted in 1.3.2 Meaningful Sequence, Informative (static) content is not readable by a screen reader, Hidden content is readable with a screen reader, and Reading order of the content changes meaning.
As noted in 2.4.3 Focus Order, Keyboard focus order is not logical, Hidden or empty element receives focus, and Keyboard focus is lost or misplaced due to user interaction or content update.
As noted in 2.4.6 Headings and Labels, buttons have same name but different actions and programmatic labels does not convey purpose of control.
As noted in 2.4.7 Focus Visible, Focus indicator is missing.
As noted in 3.3.1 Error Identification, Input error is not described in text.
As noted in 4.1.1 Parsing, certain ARIA roles do not contain particular children, pages contains duplicate id attribute values, interactive controls are nested.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
Chapter 4: Hardware
Notes: Not Applicable
Chapter 5: Software
Notes: Not Applicable
Chapter 6: Support Documentation and Services
Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center.
EN 301 549 Report
Notes:
Chapter 4: Functional Performance Statements (FPS)
Notes:
Web: Most functions of the product are usable without vision.
Exceptions include:
As noted in 1.1.1 Non-text Content, text alternatives are missing, short text alternative are missing, and decorative images are not hidden from screen readers.
As noted in 1.3.1 Info and Relationships, Heading levels are out of order, the group label is not associated with its checkboxes , text uses heading markup inappropriately, lists or list items are not marked up properly, and few heading has two heading levels
As noted in 1.3.2 Meaningful Sequence, Informative (static) content is not readable by a screen reader, Hidden content is readable with a screen reader, and Reading order of the content changes meaning.
As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
As noted in 2.4.3 Focus Order, Keyboard focus order is not logical, Hidden or empty element receives focus, and Keyboard focus is lost or misplaced due to user interaction or content update.
As noted in 2.4.6 Headings and Labels, buttons have same name but different actions and programmatic labels does not convey purpose of control.
As noted in 3.3.1 Error Identification, Input error is not described in text.
As noted in 4.1.1 Parsing, certain ARIA roles do not contain particular children, pages contains duplicate id attribute values, interactive controls are nested.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
As noted in 4.1.3 Status Messages, status messages are not automatically announced
Web: Most functions of the product are usable with limited vision.
Exceptions include:
As noted in 1.1.1 Non-text Content, text alternatives are missing, short text alternative are missing, and decorative images are not hidden from screen readers.
As noted in 1.3.1 Info and Relationships, Heading levels are out of order, the group label is not associated with its checkboxes, text uses heading markup inappropriately, lists or list items are not marked up properly, and few heading has two heading levels
As noted in 1.3.2 Meaningful Sequence, Informative (static) content is not readable by a screen reader, Hidden content is readable with a screen reader, and Reading order of the content changes meaning.
As noted in 1.4.1 Use of Color, Links do not have sufficient contrast with surrounding text and color alone is used to convey info.
As noted in 1.4.3 Contrast (Minimum), regular text and placeholder text lacks minimum color contrast.
As noted in 1.4.10 Reflow, content does not reflow to fit 320px width equivalent and content overlaps other content at 320px width equivalent
As noted in 1.4.11 Non-text Contrast, most of the non-text informative icons and/or components lack sufficient contrast against the surrounding background.
As noted in 1.4.12 Text Spacing, text spacing content cut off and text spacing content overlaps
As noted in 1.4.13 Content on Hover or Focus, Hover content disappearing.
As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
As noted in 2.4.3 Focus Order, Keyboard focus order is not logical, Hidden or empty element receives focus, and Keyboard focus is lost or misplaced due to user interaction or content update.
As noted in 2.4.6 Headings and Labels, buttons have same name but different actions and programmatic labels does not convey purpose of control.
As noted in 2.4.7 Focus Visible, Focus indicator is missing.
As noted in 3.3.1 Error Identification, Input error is not described in text.
As noted in 4.1.1 Parsing, certain ARIA roles do not contain particular children, pages contains duplicate id attribute values, interactive controls are nested.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
As noted in 4.1.3 Status Messages, status messages are not automatically announced.
Web: Most functions of the product are usable without perception of color.
Exceptions include:
As noted in 1.4.1 Use of Color, Links do not have sufficient contrast with surrounding text and color alone is used to convey info.
As noted in 1.4.3 Contrast (Minimum), some text does not meet minimum contrast requirements.
As noted in 1.4.11 Non-text Contrast, most of the non-text informative icons and/or components lack sufficient contrast against the surrounding background.
As noted in 3.3.1 Error Identification, Input error is not described in text
Web: Users with limited manipulation who use speech recognition or switch control software will have difficulty navigating to controls.
Exceptions include:
As noted in 1.4.13 Content on Hover or Focus, Hover content disappearing.
As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
As noted in 2.4.3 Focus Order, Keyboard focus order is not logical, Hidden or empty element receives focus, and Keyboard focus is lost or misplaced due to user interaction or content update.
As noted in 2.4.6 Headings and Labels, buttons have same name but different actions and programmatic labels does not convey purpose of control.
As noted in 2.4.7 Focus Visible, Focus indicator is missing.
As noted in 2.5.3 Label in Name, Accessible name does not contain visible label.
As noted in 4.1.1 Parsing, certain ARIA roles do not contain particular children, pages contains duplicate id attribute values, interactive controls are nested.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
Web: Users with limited reach will not have difficulty navigating to most of the controls.
Exceptions include:
As noted in 1.4.13 Content on Hover or Focus, Hover content disappearing.
As noted in 2.1.1 Keyboard, some interactive elements like buttons are not operable by keyboard.
As noted in 2.4.3 Focus Order, Keyboard focus order is not logical, Hidden or empty element receives focus, and Keyboard focus is lost or misplaced due to user interaction or content update.
As noted in 2.4.6 Headings and Labels, buttons have same name but different actions and programmatic labels does not convey purpose of control.
As noted in 2.4.7 Focus Visible, Focus indicator is missing.
As noted in 2.5.3 Label in Name, Accessible name does not contain visible label.
As noted in 4.1.1 Parsing, certain ARIA roles do not contain particular children, pages contains duplicate id attribute values, interactive controls are nested.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
Web: The product is functional for users with limited language, cognitive, and learning abilities. Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology. The product provides labeling for most controls.
Exceptions include:
As noted in 1.3.2 Meaningful Sequence, Informative (static) content is not readable by a screen reader, Hidden content is readable with a screen reader, and Reading order of the content changes meaning.
As noted in 1.4.12 Text Spacing, text spacing content cut off and text spacing content overlaps
As noted in 2.4.3 Focus Order, Keyboard focus order is not logical, Hidden or empty element receives focus, and Keyboard focus is lost or misplaced due to user interaction or content update.
As noted in 2.4.6 Headings and Labels, buttons have same name but different actions and programmatic labels does not convey purpose of control.
As noted in 2.4.7 Focus Visible, Focus indicator is missing.
As noted in 3.3.1 Error Identification, Input error is not described in text.
As noted in 4.1.1 Parsing, certain ARIA roles do not contain particular children, pages contains duplicate id attribute values, interactive controls are nested.
As noted in 4.1.2 Name, Role, Value, most interactive elements missing accessible name, role and value.
As noted in 4.1.3 Status Messages, status messages are not automatically announced.
Chapter 5: Generic Requirements
Notes:
Chapter 6: ICT with Two-Way Voice Communication
Notes: Not Applicable
Chapter 7: ICT with Video Capabilities
Notes: Not Applicable
Chapter 8: Hardware
Notes: Not Applicable
Chapter 9: Web
Notes: See WCAG 2.1 section
Chapter 10: Non-web Documents
Notes: Not Applicable
Chapter 11: Software
Notes: Not Applicable
Chapter 12: Documentation and Support Services
Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center.
Chapter 13: ICT Providing Relay or Emergency Service Access
Notes: Not Applicable
Voluntary Product Accessibility Template® and VPAT® are a registered trademark of Information Technology Industry Council (ITI)