Adobe Accessibility Conformance Report

VPAT® Version 2.0 – October 2017

Product Information

Name of Product/Version: Adobe Prelude CC, ver 7.1, April 2018

Product Description: Rapidly tag and transcode video footage and quickly create a rough cut with Prelude CC — a video logging and ingest tool designed for intuitive, efficient media organization and metadata entry. Prelude translates effortlessly into Adobe Premiere Pro CC, ensuring fluid communication and organization throughout the video production process.

Date: June 2018

Contact information: access@adobe.com

Notes: The information contained in this report applies to the product itself. Information about product help and support documentation related to 602.3 (Support Docs) for Section 508 as published in 2017 is located at: http://www.adobe.com/accessibility/compliance.html.

Evaluation Methods Used: Testing Adobe Prelude CC involved extensive use of leading assistive technologies such as screen readers, screen magnifiers, and speech recognition software, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standards/guidelines:

Standard/Guideline Included In Report

Web Content Accessibility Guidelines 2.0, at http://www.w3.org/TR/2008/REC-WCAG20-20081211/

Level A - Yes
Level AA - Yes
Level AAA - No

Section 508 as published in 2017, at http://www.Section508.gov

Yes

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, at http://mandate376.standards.eu/standard

Yes

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Supports with Exceptions: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.0 Report

Sections 1 and 2 also document conformance with:

  • EN 301 549:  Chapter 9 - Web, Chapter 10 - Non-Web documents, Section 11.2.1- Non-Web Software (excluding closed functionality), and Section 11.2.2 - Non-Web Software (closed functionality).
  • Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.0 Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Section 1: Success Criteria, Level A

Notes:

Guideline 1.1 Text Alternatives:
Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.
Criteria Conformance Level Remarks and Explanations

1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.1 (Web)
  • 10.2.1 (non-web document)
  • 11.2.1.1 (Software)
  • 11.2.2.1 (Closed Functionality Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Does Not Support

Authored Content (Video): Supports

Authored Content (Video): Authored content does not provide non-text content that requires a text alternative.

Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
Criteria Conformance Level Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.2 (Web)
  • 10.2.2 (non-web document)
  • 11.2.1.2 (Software)
  • 11.2.2.2.1 and 11.2.2.2.2 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Authored Content (Video): The product allows an author to record an audio description of what would otherwise be video-only media.

1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.3 (Web)
  • 10.2.3 (non-web document)
  • 11.2.1.3 (Software)
  • 11.2.2.3 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (Video): Supports

Software: The product does not provide prerecorded media that requires captions; however, the product does not display the existing captions in source video.

Authored Content (Video): The product provides sufficient instructions for nominal-cost external tools to create captions in authored content.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.4 (Web)
  • 10.2.4 (non-web document)
  • 11.2.1.4 (Software)
  • 11.2.2.4 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

 

 

Guideline 1.3 Adaptable:
Create content that can be presented in different ways (for example simpler layout) without losing information or structure.
Criteria Conformance Level Remarks and Explanations

1.3.1 Info and Relationships (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.7 (Web)
  • 10.2.7 (non-web document)
  • 11.2.1.7 (Software)
  • 11.2.2.7 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Does Not Support

Authored Content (Video): Supports

Software: Most user interface elements do not provide programmatic information about structure and relationships.

Authored Content (Video): Authors can ensure that content meets this criterion.

1.3.2 Meaningful Sequence (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.8 (Web)
  • 10.2.8 (non-web document)
  • 11.2.1.8 (Software)
  • 11.2.2.8 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Software: The product presents content in a meaningful sequence.

Authored Content (Video): The product allows authors the ability to present content in a meaningful sequence.

1.3.3 Sensory Characteristics (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.9 (Web)
  • 10.2.9 (non-web document)
  • 11.2.1.9 (Software)
  • 11.2.2.9 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Authored Content (Video): Authors can ensure that content meets this criterion.

Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
Criteria Conformance Level Remarks and Explanations

1.4.1 Use of Color (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.10 (Web)
  • 10.2.10 (non-web document)
  • 11.2.1.10 (Software)
  • 11.2.2.10 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (Video): Supports

Software: Exceptions include:

  • File highlighting in the Media Organizer panel.
  • Color coding in the Marker Types panel.
  • Color alone is used to indicate which viewing mode is active.

Authored Content (Video): Authors can ensure that content meets this criterion.

1.4.2 Audio Control (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.11 (Web)
  • 10.2.11 (non-web document)
  • 11.2.1.11 (Software)
  • 11.2.2.11 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Software: The product does not include audio that plays automatically.

Authored Content (Video): Authored content does not contain audio that plays automatically.

Guideline 2.1 Keyboard Accessible:
Make all functionality available from a keyboard.
Criteria Conformance Level Remarks and Explanations

2.1.1 Keyboard (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.15 (Web)
  • 10.2.15 (non-web document)
  • 11.2.1.15 (Software)
  • 11.2.2.15 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (Video): Supports

Software: Most product functionality can be operated through a keyboard interface. Exceptions include:

  • Selecting highlighted files in the Media Organizer panel requires the use of a mouse.
  • Context menus in the Marker Type and Timeline panels are not reachable using a keyboard.
  • The In and Out text fields in Marker Inspector panel require the use of a mouse.

Authored Content (Video): Authored content does not have focusable elements.

2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.16 (Web)
  • 10.2.16 (non-web document)
  • 11.2.1.16 (Software)
  • 11.2.2.16 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Software: The product does not include keyboard traps.

Authored Content (Video): Authored content does not have focusable elements.

Guideline 2.2 Enough Time:
Provide users enough time to read and use content.
Criteria Conformance Level Remarks and Explanations

2.2.1 Timing Adjustable (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.17 (Web)
  • 10.2.17 (non-web document)
  • 11.2.1.17 (Software)
  • 11.2.2.17 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Software: The product does not include time limits.

Authored Content (Video): Authored content does not include time limits.

2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.18 (Web)
  • 10.2.18 (non-web document)
  • 11.2.1.18 (Software)
  • 11.2.2.18 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Software: Motion content in video can be paused, stopped or hidden by the user.

Authored Content (Video): Authored content does not include elements which automatically move, blink, scroll, or auto-update.

Guideline 2.3 Seizures:
Do not design content in a way that is known to cause seizures.
Criteria Conformance Level Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.19 (Web)
  • 10.2.19 (non-web document)
  • 11.2.1.19 (Software)
  • 11.2.2.19 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Software: The product does not contain flashing content.

Authored Content (Video): Authors can ensure that content meets this criterion.

Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
Criteria Conformance Level Remarks and Explanations

2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.20 (Web)
  • 10.2.20 (non-web document) – Does not apply
  • 11.2.1.20 (Software) – Does not apply
  • 11.2.2.20 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (Video): Supports

Software: This criterion does not apply to non-web software.

Authored Content (Video): This criterion does not apply to non-web documents.

2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.21 (Web)
  • 10.2.21 (non-web document)
  • 11.2.1.21 (Software) - Does not apply
  • 11.2.2.21 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Authored Content (Video): Authored content is not capable of containing a document title.

2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.22 (Web)
  • 10.2.22 (non-web document)
  • 11.2.1.22 (Software)
  • 11.2.2.22 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Software: Components receive focus in a meaningful order.

Authored Content (Video): Authored content does not have focusable elements.

2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.23 (Web)
  • 10.2.23 (non-web document)
  • 11.2.1.23 (Software)
  • 11.2.2.23 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Authored Content (Video): Authored content does not contain links.

Guideline 3.1 Readable:
Make text content readable and understandable.
Criteria Conformance Level Remarks and Explanations

3.1.1 Language of Page (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.27 (Web)
  • 10.2.27 (non-web document)
  • 11.2.1.27 (Software)
  • 11.2.2.27 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Software: The language is programmatically determinable within the product. The product relies on the features of the underlying operating system to set and indicate the language of the user interface.

Authored Content (Video): Authored content is not capable of containing a programmatically determined language.

Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
Criteria Conformance Level Remarks and Explanations

3.2.1 On Focus (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.29 (Web)
  • 10.2.29 (non-web document)
  • 11.2.1.29 (Software)
  • 11.2.2.29 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Authored Content (Video): Authored content does not have focusable elements.

3.2.2 On Input (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.30 (Web)
  • 10.2.30 (non-web document)
  • 11.2.1.30 (Software)
  • 11.2.2.30 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Authored Content (Video): Authored content is not capable of containing user interface components.

Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
Criteria Conformance Level Remarks and Explanations

3.3.1 Error Identification (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.33 (Web)
  • 10.2.33 (non-web document)
  • 11.2.1.33 (Software)
  • 11.2.2.33 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Authored Content (Video): Authored content is not capable of containing user interface components.

3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.34 (Web)
  • 10.2.34 (non-web document)
  • 11.2.1.34 (Software)
  • 11.2.2.34 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (Video): Supports

Software: Exceptions include:

  • Input fields are not programmatically associated and not available to screen reader users.
  • The checkbox labels in the Ingest dialog box and the Metadata panel are not programmatically associated and are not available to screen readers.

Authored Content (Video): Authored content is not capable of containing user interface components that would require labels or instructions.

Guideline 4.1 Compatible:
Maximize compatibility with current and future user agents, including assistive technologies.
Criteria Conformance Level Remarks and Explanations

4.1.1 Parsing (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.37 (Web)
  • 10.2.37 (non-web document)
  • 11.2.1.37 (Software)
  • 11.2.2.37 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Software: The software is not implemented using markup languages.

Authored Content (Video): Authored content is not implemented using markup languages.

4.1.2 Name, Role, Value (Level A)
Also applies to:
EN 301 549 Criteria

  • 9.2.38 (Web)
  • 10.2.38 (non-web document)
  • 11.2.1.38 (Software)
  • 11.2.2.38 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Does Not Support

Authored Content (Video): Supports

Software: Menus and menu options in the navigation header have names, roles, and values that can be programmatically determined; most other user interface elements do not.

Authored Content (Video): Authored content is not capable of containing user interface components.

Section 2: Success Criteria, Level AA

Notes:

Guideline 1.2 Time-based Media:
Provide alternatives for time-based media.
Criteria Conformance Level Remarks and Explanations

1.2.4 Captions (Live) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.5 (Web)
  • 10.2.5 (non-web document)
  • 11.2.1.5 (Software)
  • 11.2.2.5 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Software: The product does not provide live media that requires captions.

Authored Content (Video): Authored content does not contain live media that requires captions.

1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.6 (Web)
  • 10.2.6 (non-web document)
  • 11.2.1.6 (Software)
  • 11.2.2.6 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Authored Content (Video): Users can include an additional audio track for audio description information that will be included as part of the media.

Guideline 1.4 Distinguishable:
Make it easier for users to see and hear content including separating foreground from background.
Criteria Conformance Level Remarks and Explanations

1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.12 (Web)
  • 10.2.12 (non-web document)
  • 11.2.1.12 (Software)
  • 11.2.2.12 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports with Exceptions

Authored Content (Video): Supports

Software: Most text meets minimum contrast requirements. Exceptions include:

  • The text for the project name, number of items selected, and column names in the Media Organizer’s panel
  • The text description of markers in the Marker Type panel
  • The description placeholder text in the Marker Inspector panel

Authored Content (Video): Authors can ensure that content meets this criterion.

1.4.4 Resize text (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.13 (Web)
  • 10.2.13 (non-web document)
  • 11.2.1.13 (Software)
  • 11.2.2.13 (Closed Software)
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Does Not Support

Authored Content (Video): Supports

Authored Content (Video): Authored content only contains text exempted by the criterion.

1.4.5 Images of Text (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.14 (Web)
  • 10.2.14 (non-web document)
  • 11.2.1.14 (Software)
  • 11.2.2.14 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Software: The product uses text instead of images of text, except for branding elements that are considered essential.

Authored Content (Video): Authors can ensure that content meets this criterion.

Guideline 2.4 Navigable:
Provide ways to help users navigate, find content, and determine where they are.
Criteria Conformance Level Remarks and Explanations

2.4.5 Multiple Ways (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.24 (Web)
  • 10.2.24 (non-web document) – Does not apply
  • 11.2.1.24 (Software) – Does not apply
  • 11.2.2.24 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (Video): Supports

Software: This criterion does not apply to non-web software.

Authored Content (Video): This criterion does not apply to non-web documents.

2.4.6 Headings and Labels (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.25 (Web)
  • 10.2.25 (non-web document)
  • 11.2.1.25 (Software)
  • 11.2.2.25 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Software: Headings and labels are descriptive.

Authored Content (Video): Authors can ensure that content meets this criterion.

2.4.7 Focus Visible (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.26 (Web)
  • 10.2.26 (non-web document)
  • 11.2.1.26 (Software)
  • 11.2.2.26 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Software: The keyboard focus indicator is visible by default.

Authored Content (Video): Authored content does not have focusable elements.

Guideline 3.1 Readable:
Make text content readable and understandable.
Criteria Conformance Level Remarks and Explanations

3.1.2 Language of Parts (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.28 (Web)
  • 10.2.28 (non-web document)
  • 11.2.1.28 (Software) – Does not apply
  • 11.2.2.28 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Software: Content is only presented in one language at a time.

Authored Content (Video): Authored content is not capable of containing a programmatically determined language.

Guideline 3.2 Predictable:
Make Web pages appear and operate in predictable ways.
Criteria Conformance Level Remarks and Explanations

3.2.3 Consistent Navigation (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.31 (Web)
  • 10.2.31 (non-web document) – Does not apply
  • 11.2.1.31 (Software) – Does not apply
  • 11.2.2.31 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (Video): Supports

Software: This criterion does not apply to non-web software.

Authored Content (Video): This criterion does not apply to non-web documents.

3.2.4 Consistent Identification (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.32 (Web)
  • 10.2.32 (non-web document) – Does not apply
  • 11.2.1.32 (Software) – Does not apply
  • 11.2.2.32 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software) – Does not apply to non-web software
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Authored Content (Video): Supports

Software: This criterion does not apply to non-web software.

Authored Content (Video): This criterion does not apply to non-web documents.

Guideline 3.3 Input Assistance:
Help users avoid and correct mistakes.
Criteria Conformance Level Remarks and Explanations

3.3.3 Error Suggestion (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.35 (Web)
  • 10.2.35 (non-web document)
  • 11.2.1.35 (Software)
  • 11.2.2.35 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Authored Content (Video): Authored content is not capable of containing user interface components.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
EN 301 549 Criteria

  • 9.2.36 (Web)
  • 10.2.36 (non-web document)
  • 11.2.1.36 (Software)
  • 11.2.2.36 (Closed Software) – Does not apply
  • 11.6.2 (Authoring Tool)
  • 12.1.2 (Product Docs)
  • 12.2.4 (Support Docs)

2017 Section 508

  • 501 (Web)(Software)
  • 504.2 (Authoring Tool)
  • 602.3 (Support Docs)

Software: Supports

Authored Content (Video): Supports

Software: The product does not process legal commitments, financial transactions, or modify user-controllable data.

Authored Content (Video): Authored Content does not contain legal or financial data and does not modify user-controllable data.

2017 Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria Conformance Level Remarks and Explanations

302.1 Without Vision

Software: Does Not Support

Authored Content (Video): Supports

Software: Most functions of the product are not functional for users without vision. As noted in 2.1.1 Keyboard , some product functionality is not operable through a keyboard interface.  Most user interface elements do not convey appropriate names or roles. For example, tab panels expose incorrect name information to screen readers.

Authored Content (Video): Authors can provide sufficient audio description for authored content to ensure it can be used by users without vision.

302.2 With Limited Vision

Software: Supports with Exceptions

Authored Content (Video): Supports

Software: The product supports the use of screen magnifiers; however, some functions are not usable by users with limited vision. Some text elements do not provide sufficient color contrast, as noted in 1.4.3 Contrast (Minimum). Additionally, the product does not provide support for Windows High Contrast Mode for most elements.

Authored Content (Video): Authors can create content which is functional for users with limited vision.

302.3 Without Perception of Color

Software: Supports with Exceptions

Authored Content (Video): Supports

Software: Most functions of the product do not rely solely on color to communicate information; however, as noted in 1.4.1 Use of Color, exceptions include:

  • File highlighting in the Media Organizer panel.
  • Color coding in the Marker Types panel.
  • Color alone is used to indicate which viewing mode is active.

Authored Content (Video): Authors can create content which is functional for users without perception of color.

302.4 Without Hearing

Software: Supports with Exceptions

Authored Content (Video): Supports

Software: When source media contains meaningful audio information without existing captions, providing a non-audio equivalent would require a fundamental alteration of the product. However, when source media contains existing captions, the product does not display the captions.

Authored Content (Video): The product provides sufficient instructions for nominal-cost external tools to create captions in authored content.

302.5 With Limited Hearing

Software: Supports with Exceptions

Authored Content (Video): Supports

Software: When source media contains meaningful audio information without existing captions, providing a non-audio equivalent would require a fundamental alteration of the product. However, when source media contains existing captions, the product does not display the captions.

Authored Content (Video): The product provides sufficient instructions for nominal-cost external tools to create captions in authored content.

302.6 Without Speech

Software: Supports

Authored Content (Video): Supports

Software: The product does not require the use of speech.

Authored Content (Video): Authors can create content which is functional for users without speech.

302.7 With Limited Manipulation

Software: Supports with Exceptions

Authored Content (Video): Supports

Software: As noted in 2.1.1 Keyboard, some product functionality is not operable through a keyboard interface.

Authored Content (Video): Authors can create content which is functional with limited manipulation.

302.8 With Limited Reach and Strength

Software: Supports

Authored Content (Video): Supports

Software: The product is functional with limited reach and strength.

Authored Content (Video): Authors can create content which is functional with limited reach and strength.

302.9 With Limited Language, Cognitive, and Learning Abilities

Software: Supports

Authored Content (Video): Supports

Software: Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides options to use icons, text, or a combination of both, for controls. The product also provides multiple options for configuring the layout and panels. In addition, visible labels are used to communicate the purpose of input fields, and standard system dialogs are used consistently to communicate error messages.

Authored Content (Video): Authors can create content which is functional for users with limited language, cognitive, and learning abilities.

Chapter 4: Hardware

Notes: Not Applicable

Chapter 5: Software

Notes:

501 General

Criteria Conformance Level Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.0 section

See information in the WCAG section

502 Interoperability with Assistive Technology

502.1 General. Software shall interoperate with assistive technology and shall conform to 502.

Criteria Conformance Level Remarks and Explanations

502.2 Documented Accessibility Features

See 502.2.1-502.2.2

 

502.2.1 User Control of Accessibility Features

Not Applicable

The product is not platform software.

502.2.2 No Disruption of Accessibility Features

Supports with Exceptions

The product does not disrupt most platform accessibility features, with the exception of Windows High Contrast mode.

502.3 Accessibility Services

See 502.3.1-502.3.14

 

502.3.1 Object Information

Does Not Support

The product does not properly expose the name, role and state or value of objects to assistive technology.

502.3.2 Modification of Object Information

Does Not Support

Most controls do not receive programmatic focus. As a result, the object information cannot be modified by users of assistive technology.

502.3.3 Row, Column, and Headers

Does Not Support

The product does not expose the row, column, and headers of table cells to assistive technology.

502.3.4 Values

Supports with Exceptions

The product exposes the values and text of most controls; however, in some instances, such as on the Metadata panel, input fields do not expose the range of values to be entered to assistive technology.

502.3.5 Modification of Values

Supports

Values and text of controls and inputs in the product can be set and modified by assistive technology.

502.3.6 Label Relationships

Does Not Support

The product does not expose label relationships to assistive technology.

502.3.7 Hierarchical Relationships

Does Not Support

The product does not expose hierarchical relationships to assistive technology.

502.3.8 Text

Supports

The product exposes text content to assistive technology.

502.3.9 Modification of Text

Supports

The product allows assistive technology to modify text content.

502.3.10 List of Actions

Does Not Support

Most elements in the product, including buttons, checkboxes, and select elements, do not expose programmatic role information and actions which can be taken on objects to assistive technology.

502.3.11 Actions on Objects

Supports

The product allows assistive technology to perform actions on objects.

502.3.12 Focus Cursor

Supports with Exceptions

Most elements in the product, such as text fields, expose information to track focus, insertion point, and selection to assistive technology. However, some controls do not expose visual and programmatic focus information to assistive technology.

502.3.13 Modification of Focus Cursor

Supports

The product allows assistive technology to move or modify focus, insertion point, and selection.

502.3.14 Event Notification

Does Not Support

The product does not notify assistive technology of events related to user interactions, such as when project caching is disabled in the General section of the Preferences dialog or when a tree control is expanded. Similarly, assistive technology is not informed when a checkbox is checked, such as the Marked checkbox in the Rights Management section of the Metadata panel, or when a toggle button is pressed on the Media Organizer panel.

502.4 Platform Accessibility Features

Not Applicable

The product is not platform software.

503 Applications

503.1 General. Applications shall conform to 503.

Criteria Conformance Level Remarks and Explanations

503.2 User Preferences

Supports with Exceptions

The product supports most platform accessibility settings, except Windows High Contrast Mode or user selected color settings.

503.3 Alternative User Interfaces

Not Applicable

The product does not provide an alternative user interface that functions as assistive technology.

503.4 User Controls for Captions and Audio Description

See 503.4.1-503.4.2

 

503.4.1 Caption Controls

Does Not Support

The product does not provide user controls for closed captions.

503.4.2 Audio Description Controls

Supports

The product provides user controls for playing available audio tracks, including audio description tracks.

504 Authoring Tools

504.1 General. Where an application is an authoring tool, the application shall conform to 504 to the extent that information required for accessibility is supported by the destination format.

Criteria Conformance Level Remarks and Explanations

504.2 Content Creation or Editing  (if not authoring tool, enter “not applicable”)

See WCAG 2.0 section

See information in the WCAG section

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Supports

When converting or saving content, the product preserves captions and audio descriptions.

504.2.2 PDF Export

Not Applicable

The product does not create PDF files.

504.3 Prompts

Does Not Support

The product does not prompt authors to create content which conforms to WCAG 2.0 Levels A and AA.

504.4 Templates

Not Applicable

The product does not provide templates.

Chapter 6: Support Documentation and Services

Notes: Information about Adobe’s Support Documentation regarding electronic support documentation conformance to WCAG 2.0 Level A and Level AA Success Criteria related to 2017 Section 508 602.3 (Support Docs) is available in the Adobe Accessibility Conformance Report for HelpX documentation.

EN 301 549 Report

Notes:

Chapter 4: 4.2 Functional Performance Statements (FPS)

Notes:

Criteria Conformance Level Remarks and Explanations

4.2.1 Usage without vision

Software: Does Not Support

Authored Content (Video): Supports

Software: Most functions of the product are not functional for users without vision. As noted in 2.1.1 Keyboard , some product functionality cannot be operated through a keyboard interface.  Most user interface elements do not convey appropriate names or roles. For example, tab panels expose incorrect name information to screen readers.

Authored Content (Video): Authors can provide sufficient audio description for authored content to ensure it can be used by users without vision.

4.2.2 Usage with limited vision

Software: Supports with Exceptions

Authored Content (Video): Supports

Software: The product supports the use of screen magnifiers, but users with limited vision may encounter some occasional difficulties operating the product. Focus is not exposed visually and programmatically for many controls, and some text elements do not provide sufficient color contrast, as noted in 1.4.3 Contrast (Minimum) . Additionally, the product does not provide support for Windows High Contrast Mode with an exception of title bars and menu elements.

Authored Content (Video): Authors can create content which is functional for users with limited vision.

4.2.3 Usage without perception of colour

Software: Supports with Exceptions

Authored Content (Video): Supports

Software: Most functions of the product do not rely solely on color to communicate information; however, as noted in 1.4.1 Use of Color, exceptions include:

  • File highlighting in the Media Organizer panel.
  • Color coding in the Marker Types panel.
  • Color alone is used to indicate which viewing mode is active.

Authored Content (Video): Authors can create content which is functional for users without perception of color.

4.2.4 Usage without hearing

Software: Does Not Support

Authored Content (Video): Supports

Software: When source media contains meaningful audio information, the product does not display a non-audio equivalent for users without hearing.

Authored Content (Video): The product provides sufficient instructions for nominal-cost external tools to create captions in authored content.

4.2.5 Usage with limited hearing

Software: Does Not Support

Authored Content (Video): Supports

Software: When source media contains meaningful audio information, the product does not display a non-audio equivalent for users with limited hearing.

Authored Content (Video): The product provides sufficient instructions for nominal-cost external tools to create captions in authored content.

4.2.6 Usage without vocal capability

Software: Supports

Authored Content (Video): Supports

Software: The product does not require speech for use.

Authored Content (Video): Authors can create content which is functional for users without speech.

4.2.7 Usage with limited manipulation or strength

Software: Supports with Exceptions

Authored Content (Video): Supports

Software: As noted in 2.1.1 Keyboard , some product functionality is not operable through a keyboard interface.

Authored Content (Video): Authors can create content which is functional with limited manipulation and strength.

4.2.8 Usage with limited reach triggers

Software: Supports

Authored Content (Video): Supports

Software: The product is functional with limited reach.

Authored Content (Video): Authors can create content which is functional with limited reach.

4.2.9 Minimize photosensitive seizure

Software: Supports

Authored Content (Video): Supports

Software: The product does not contain flashing content.

Authored Content (Video): Authors can create content which does not flash, or flashes within an acceptable threshold, in order to minimize the potential for triggering photosensitive seizures.

4.2.10 Usage with limited cognition

Software: Supports

Authored Content (Video): Supports

Software: Users with cognitive disabilities have varying needs for features that allow them to adapt content and work with assistive technology or accessibility features of the platform. The product provides options to use icons, text, or a combination of both for controls. The product also provides multiple options for configuring the layout and panels. In addition, visible labels are used to communicate the purpose of input fields, and standard system dialogs are used consistently to communicate error messages.

Authored Content (Video): Authors can create content which is functional for users with limited language, cognitive, and learning abilities.

4.2.11 Privacy

Software: Supports

Authored Content (Video): Supports

Software: The product does not ask for legal, financial, or personal data.

Authored Content (Video): Authored content does not ask for legal, financial, or personal data.

Chapter 5: Generic Requirements

Notes:

The product relies on platform software features, such as Sticky Keys, to ensure simultaneous user actions are not required.
Criteria Conformance Level Remarks and Explanations

5.1 Closed Functionality

Not Applicable

5.1.2.2-5.1.6.2 are not applicable for this product.

5.2 Activation of accessibility features

Not Applicable

The product does not have specific documented accessibility features. The software instead relies upon platform accessibility features.

5.3 Biometrics

Not Applicable

The product does not rely on biological characteristics.

5.4 Preservation of accessibility information during conversion

Supports

During format conversion, the product preserves accessibility information provided from source files.

5.5 Operable parts

 

 

5.5.1 Means of operation

Not Applicable

The product does not have operable parts.

5.5.2 Operable parts discernibility

Not Applicable

The product does not have operable parts.

5.6 Locking or Toggle controls

 

 

5.6.1 Tactile or auditory status

Not Applicable

The product does not have locking or toggle controls.

5.6.2 Visual status

Not Applicable

The product does not have locking or toggle controls.

5.7 Key repeat

Not Applicable

The product relies on platform software to supply key repeat functionality.

5.8 Double-strike key acceptance

Not Applicable

The product does not provide a keyboard or keypad.

5.9 Simultaneous user actions

Supports

The product relies on platform software features, such as Sticky Keys, to ensure simultaneous user actions are not required.

Chapter 6: ICT with Two-Way Voice Communication

Notes: Not Applicable

Chapter 7: ICT with Video Capabilities

Notes:

Criteria Conformance Level Remarks and Explanations

7.1.1 Captioning playback

Does Not Support

The product provides caption playback.

7.1.2 Captioning synchronization

Not Applicable

The product does not present captions which would require synchronization.

7.1.3 Preservation of captioning

Supports

The product preserves caption data when converting video.

7.2.1 Audio description playback

Supports

The product allows selecting and playing audio description tracks.

7.2.2 Audio description synchronization

Supports

The product preserves synchronization when playing audio description tracks.

7.2.3 Preservation of audio description

Supports

The product preserves audio description data when converting video.

7.3 User controls for captions and audio description

Does not Supports

The product provides user controls for captions, but not for audio descriptions.

Chapter 8: Hardware

Notes: Not applicable to this product.

Chapter 9: Web

Notes: See WCAG 2.0 section.

Chapter 10: Non-web Documents

Notes: Not Applicable

Criteria Conformance Level Remarks and Explanations

10.1 General

 

 

10.2 Document success criteria

 

 

10.2.1 through 10.2.38

See WCAG 2.0 section

See information in WCAG section

10.2.39 Caption positioning

Supports

Through sufficient instructions for nominal-cost external tools, the product allows authors to position captions so they do not obscure relevant visual information.

10.2.40 Audio description timing

Supports

The product allows authors to provide timing of audio descriptions, so they do not interfere with relevant audio information.

Chapter 11: Software

Notes:

Criteria Conformance Level Remarks and Explanations

11.2.1 Software success criteria (excluding closed functionality)

See WCAG 2.0 section.

See information in the WCAG section

11.2.2 Software success criteria (closed functionality)

See WCAG 2.0 section.

See information in the WCAG section

11.3.2.3 Use of accessibility services

Supports

The product uses documented platform accessibility services.

11.3.2.4 Assistive technology

Not Applicable

The product is not assistive technology.

11.3.2.5 Object information

Does Not Support

The product does not properly expose the name, role, and state of objects to assistive technology.

11.3.2.6 Row, column, and headers

Does Not Support

The product does not expose the row, column, and headers of table cells to assistive technology.

11.3.2.7 Values

Supports with Exceptions

The product exposes the values and text of most controls; however, in some instances, such as on the Metadata panel, input fields do not expose the range of values to be entered to assistive technology.

11.3.2.8 Label relationships

Does Not Support

The product does not expose label relationships to assistive technology.

11.3.2.9 Parent-child relationships

Does Not Support

The product does not expose hierarchical relationships to assistive technology.

11.3.2.10 Text

Supports

The product exposes text content to assistive technology.

11.3.2.11 List of available actions

Does Not Support

Most elements in the product, including buttons, checkboxes, and select elements, do not expose programmatic role information and actions which can be taken on objects to assistive technology.

11.3.2.12 Execution of available actions

Supports

The product allows assistive technology to perform actions on objects.

11.3.2.13 Tracking of focus and selection attributes

Supports with Exceptions

Most product elements, such as text fields, expose information to track focus, insertion point, and selection to assistive technology. However, some controls do not expose visual and programmatic focus information to assistive technology.

11.3.2.14 Modification of focus and selection attributes

Supports

The product allows assistive technology to move or modify focus, insertion point, and selection.

11.3.2.15 Change notification

Does Not Supports

The product does not notify assistive technology of events related to user interactions, such as when project caching is disabled in the General section of the Preferences dialog or when a tree control is expanded. Similarly, assistive technology is not informed when a checkbox is checked, such as the Marked checkbox in the Rights Management section of the Metadata panel or when a toggle button is pressed on the Media Organizer panel.

11.3.2.16 Modifications of states and properties

Does Not Support

Most controls do not receive programmatic focus. As a result, the object information cannot be modified by users of assistive technology.

11.3.2.17 Modifications of values and text

Supports

Values and text of controls and inputs in the product can be set by assistive technology.

11.4.1 User control of accessibility features

Not Applicable

The product is not platform software.

11.4.2 No disruption of accessibility features

Supports with Exceptions

The product does not disrupt most platform accessibility features, with the exception of Windows High Contrast mode.

11.5 User preferences

Supports with Exceptions

The product supports platform accessibility settings, except Windows High Contrast Mode or user selected color settings.

11.6.2 Accessible content creation (if not authoring tool, enter “not applicable”)

See WCAG 2.0 section.

See information in the WCAG section

11.6.3 Preservation of accessibility information in transformations

Supports

The product preserves information provided for accessibility.

11.6.4 Repair assistance

Not Applicable

The product does not have accessibility checking functionality.

11.6.5 Templates

Not Applicable

The product does not provide templates.

Chapter 12: Documentation and Support Services

Notes: Information about Adobe’s Support Documentation regarding electronic support documentation conformance to WCAG 2.0 Level A and Level AA Success Criteria related to 2017 Section 508 602.3 (Support Docs) is available in the Adobe Accessibility Conformance Report for HelpX documentation.

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not applicable