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Updated Sep 10, 2019.

Enterprise Mobility Management

Adobe’s support for Enterprise Mobile Management (EMM) of Adobe products is evolving. Mobile Device Management (MDM) is possible on both Android and iOS. MDM allows enterprises to provide a secure and productive mobile experience to employees by separating work data from personal data. In addition to controlling what Adobe product versions are rolled out via your 3rd party MDM software, you can also control specific features through your MDM console.

Note

For information about Adobe’s adoption of enterprise mobile standards, refer to this blog.

AppConfig

The AppConfig framework streamlines configuration and deployment via participating EMM vendors, including those like MobileIron with which Acrobat Reader has been tested and certified (other certifications are forthcoming). The AppConfig Community is a collection of industry-leading EMM solution providers and app developers that have come together to help developers and customers drive mobility in business. Acrobat is part of the community, and Acrobat Reader’s support for AppConfig means that you can:

  • Leverage existing EMM infrastructure for Acrobat Reader deployments, including VPN, IAM, and other solutions.
  • Streamline configuration and deployment.

Product support

  • Android: All current versions
  • iOS: Product versions since May, 2019 (and prior to October, 2018)

System requirements

  • The latest version of Acrobat Reader (preferred)
  • A device OS supported by the product version.
  • An EMM provider that supports AppConfig.

Android feature configuration

On Android, support includes control of copying and printing.

iOS feature configuration

You can control nearly every feature on iOS (enable and disable). To leverage Appconfig for Acrobat Reader deployments, do the following:

  1. Download the XML definition file.

Note

Products released prior to October, 2018 should download the legacy XML definition file.

  1. Open the XML file, and set the values as needed.
  2. Use your EMM vendor-provided steps to use the XML file for application configuration.
  3. Deploy Acrobat Reader via your preferred methodology.

Acrobat for Intune

Intune is Microsoft’s Enterprise Mobile Management (EMM) solution that provides mobile device and application management from the cloud. It supports app management via policies, reporting and alerts, and other essential enterprise tasks.

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Product announcement!

Note

Acrobat’s standalone Intune is replaced by the standard installer which incorporates Intune capabilities; that is, there is no longer a separte Intune installer.

_images/intunenewsmall.png

Will Acrobat Reader’s integrated Intune support, there are several ways admins can migrate existing Intune users. Admins can:

  • Target and push the app to the end user device.
  • Place the app on the MSFT Company Portal app so user can download it.
  • Inform end users they can directly download from the new app from the App or Play store.

Personal vs work files

The Intune feature allows user to keep work and personal files separate. Work data is part of a managed profile. The storage area for this profile is isolated from the primary profile (the personal profile) to ensure data separation. Profile data is encrypted, and data from one profile cannot transfer to another profile unless allowed by the IT administrator.

iOS enrollment

With the July, 2019 release, Acrobat Reader on iOS supports enrolling with Microsoft Intune directly from the app. Prior to this release, there was a separate Acrobat Reader for Intune installer. This product is now deprecated and will be removed from the App Store in the coming weeks. Existing installs will not update with the latest features and bug fixes.

Enrolling in Intune

If you’re organization uses Intune to manage devices and set preferences, you may be instructed to enroll your device. To do so:

  1. Tap the profile icon > Preferences.
  2. Go to Microsoft Intune > Enroll, and toggle the feature on.
  3. When the Microsoft sign in screen appears, complete the enrollment process.
_images/intunesetting.png

Android for Work

Support for Android for work helps enterprise IT remotely configure the app for their employees.

System requirements

Devices must meet the following requirements:

  • Android 5.0 or later.
  • The hardware manufacturer has enabled native support of Android for Work.
  • The device has multi-user support.

Configuration options

The following is available:

  • Disabling copying
  • Disabling printing

Example: AirWatch console

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What to tell end users

Let end users know that:

  • The icon for the Android for Work version of Acrobat Reader is marked with a briefcase badge:
_images/afwbadge.png
  • The ability to copy and print is remotely configured by your IT administrator.

  • Personal data and work data are kept separate. Work data is encrypted and secure.

    Details: Work data is part of a managed profile. The storage area for this profile is kept separate from the primary profile (your personal profile) to ensure data separation. The data from one profile cannot pass over to another profile unless allowed by the IT administrator, and it is encrypted.