Lia Haberman is the author of the popular ICYMI newsletter sharing weekly platform updates and social content trends. She’s been tapped for social media insights by brands such as Google, Robert Half, and AT&T; led social branding and creator workshops for Disney's Creator Lab, Macy's Style Crew and YouTubers Colin and Samir’s Creator Startup, and teaches social media and influencer marketing at UCLA Extension. When she's not working, she's scrolling TikTok and Instagram looking for new places to eat in Los Angeles.
Gen Z and Gen Alpha don’t just consume culture — they remix and redefine it. And they expect brands to build experiences that invite online audiences to participate in every step of the way. These generations grew up immersed in social platforms and digital creation tools. From an early age, they’ve been curating and co-creating content — not waiting for permission to make something their own.
That’s why platforms like Instagram (Remix), TikTok (Duet), and YouTube (Remix) rolled out official collaboration features. These tools formalize what teens have already been doing for years.
But participation doesn’t begin and end with platform features. Today, audiences want content they can react to, remix, and rebuild from brands who actively welcome this level of involvement.
The mindset shift is clear: Social is no longer a passive, one-way broadcast. It’s a collaborative experience. Whether it’s a social scavenger hunt, an interactive poll, or an IRL pop-up, brands must design with participation in mind — and be prepared for fans to influence the outcome.
“When fans engage online, they want to drive the experience, not be driven through the experience,” Deloitte Managing Director, Social & Influencer, Kenny Gold told me.
This mindset expands far beyond social teams, too. Forty-two percent of fans polled by Deloittewant to be involved in product or content development with the brands they love — not just respond to a finished release.


