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TCS Reviews
Christian Weih
“The Across Language Server is used by Adobe Technical Communications Suite users all around the globe to localise their content into any target language needed. We are extremely happy to welcome the 2019 release of Adobe Technical Communications Suite as it will enhance user experience even further.”
—Christian Weih, Management Board, Across Systems GmbH
Don Stolee
"We work with large complex documents within a structured authoring environment and throw everything but the kitchen sink at them. Adobe FrameMaker (2019 release) is the only tool on the market that makes working with so much complexity easy."
—Don Stolee, CEO & Founder, eGloo Technologies
John Daigle
"Adobe RoboHelp (2019 release) is a positive game changer for technical authors. It's a complete code rewrite under the hood and has a clean, minimalist look and feel that is easy to learn. There are no messy ribbons and pods and extra dialogues interrupting your train of thought. Upgrading my projects from earlier versions of RoboHelp was quick and easy. The HTML5 and CSS3 compliant code gives RoboHelp authors confidence that the software will easily accommodate the constant technology changes we all experience.”
—John Daigle, Adobe Certified RoboHelp and Captivate Instructor, Evergreen Online Learning, LLC
Jang F.M. Graat
“With FrameMaker (2019 release), you can customise your DITA topics without ever seeing an angular bracket. This is a major break-through in leveraging the acceptance of DITA as the #1 standard for structured content authoring and publishing.”
—Jang F.M. Graat, CEO, Smart Information Design
Beth Gerber
“The 2019 release of Adobe RoboHelp is RoboHelp ‘reimagined’ and has been built on the latest technology, enabling a faster content development cycle. On a large scale, authors will be blown away by the increase in speed and real time CSS and skin editors. On a more granular level, writers will enjoy the enhanced flexibility in creating tables, multi-level lists, autocorrect editing and other enhancements. Adobe has taken RoboHelp to a whole new level in help authoring.”
—Beth Gerber, President, Lightext, Inc.
Bernard Aschwanden
“We've been working with a major automotive client (top 10 car manufacturer) to migrate content to DITA for authoring and publishing. When working with sample files in Adobe FrameMaker (2017 release) it could take hours to generate output from some massive document sets. With Adobe FrameMaker (2019 release) we've seen a reduction to just minutes. Now, we can achieve hundreds of outputs in dozens of languages within days! For a day-to-day user the time and money saved is huge.”
—Bernard Aschwanden, Founder and President, Publishing Smarter
Toni Byrd-Ressaire
“I'm impressed with the new RoboHelp (2019 release). It's a completely new product that makes me excited to dive in and start using it. From the increased speed to real-time CSS editor and GIT and SharePoint Online integration, the new RoboHelp makes it a pleasure to design user assistance for my software clients.”
—Toni Byrd-Ressaire, Info4Design
Marcus Bollenbach
“In one of my customer projects I have over 400 XML documents in a project book, which can now all be opened and updated thanks to the new 64-bit version and the associated better memory management of Adobe FrameMaker (2019 release).”
—Marcus Bollenbach, Owner, Computrain
Willam van Weelden
“I love how the 2019 release of Adobe RoboHelp makes it easy to work with dropdowns. You can author and maintain it much more easily now. The SharePoint Online integration with Adobe RoboHelp (2019 release) makes it easy to publish my content while leveraging SharePoint’s powerful authorisation mechanism. SVG support is one of my longtime favourite features of Adobe RoboHelp because there is no need to have differently scaled images as graphics scale perfectly on any device.”
—Willam van Weelden, Owner, WvanWeelden Consultancy
Matt Sullivan
“The 2019 release of Adobe FrameMaker is easily the smoothest and most elegant ever. Not only is everything significantly faster thanks to 64-bit architecture, but Adobe has improved the look and feel of the application and put things like PDF production in more logical places. Working in FrameMaker (2019 release) is both faster and more enjoyable than ever.”
—Matt Sullivan, Adobe Certified Instructor for FrameMaker, RoboHelp and Captivate, Founder of Tech Comm Tools
Rajdeep Gupta
“The new skin editor in Adobe RoboHelp (2019 release) addresses a lot of my requirements for international clients. In can just pick a skin for my content from the WebHelp gallery and customise for Help, HTML5 and other outputs in seconds.”
—Rajdeep Gupta, Managing Director & Principal Trainer, Blue Dots Consultancy Services
Bjørn Smalbro
"The new 64-bit version of Adobe FrameMaker along with the all-new PDF engine makes generating PDF files a true joy in terms of speed. This is no small thing as PDF generation is done many times each workday."
—Bjørn Smalbro, Director, FrameMaker.dk
Tony Self
“Content is now stored and managed in XHTML with support for HTML5 elements. CSS styles can be applied through point and click, which is quick and accurate. The separation of the output generation from the editing makes sense and you can continue working while building an output.”
—Tony Self, Director, HyperWrite
Thomas M. Aldous
“Adobe FrameMaker (2019 release) is an easy to use solution for beginners to become acquainted with XML/DITA, convert their legacy content and still hit their KPIs."
—Thomas M. Aldous, Founder, The Content Era
Eric Butow
“If you aren’t a CSS coder, the visual CSS editor in Adobe RoboHelp (2019 release) makes it much easier to change your styles and view those changes in real time. If you edit and/or create skins regularly, you’ll not only get a modern interface with Adobe RoboHelp (2019 release), but also more tools to make your help projects look better than ever.”
—Eric Butow, Owner, Butow Communications Group
Ben Slone
“Adobe FrameMaker was already the best overall publishing solution for long, complex documents. Now with its all-new 64-bit architecture, PDF engine and technology implementation, Adobe FrameMaker (2019 release) and Adobe FrameMaker Publishing Server (2019 release) escalate the document creation bar to greater heights.”
—Ben Slone, President & CEO, Finite Matters Ltd.
Shelley Bates
“One of my favourite improvements in Adobe RoboHelp (2019 release) is in generating output. It generates faster than ever and while you work. No more waiting. The output is also sleek with fewer output files to manage making website refreshes and access times faster and more responsive. A big win for both authors and users.”
—Shelley Bates, Production Strategist, Tanner Corporate Services
David Creamer
“Now that Adobe FrameMaker (2019 release) is 64-bit, it is welcomed into the world of modern programmes. Large projects respond faster, saving time and saving money. Finally, PDF output is fast and worry free. FrameMaker (2019 release) is a worthwhile upgrade!”
—David Creamer, President, IDEAS Training
Lin Laurie
“Adobe continues to delight in its ongoing support and development of RoboHelp. In RoboHelp 2019, Adobe has rebuilt it from the ground up, taking advantage of the latest in computing technology. It has a new, easier-to-use interface, creating a much better user experience, to making it a faster online development solution. I was really pleased at the degree of simplicity around importing Word documents. Without having to make any changes, it easily imported my document beautifully. Adobe has also included a new, more versatile skin editor, much better support for dynamic content filters and they’ve added better support for GIT and SharePoint. This is a long-awaited and greatly anticipated revamp of a popular workhorse for creating online help (responsive HTML 5 and web help), eBook, printed documents and mobile output.“
—Lin Laurie, Owner, Lin Laurie & Associates
Barb Binder
“I love the new updated PDF controls in Adobe FrameMaker (2019 release). I can convert to PDF much more quickly than before and generate fully tagged, accessible PDFs. I can even set up the security and initial view settings from within FrameMaker, prior to converting my files.”
—Barb Binder, Adobe Certified Instructor on FrameMaker, Rocky Mountain Training
Robert Desprez
“The 2019 release of Adobe RoboHelp is a game-changer. It offers a clean, modern interface and is nimble, faster and easier to use.”
—Robert Desprez, Contract Technical Writer and Owner, Robert Desprez Communications, Inc.
Joanne Hannagen
"For products and applications that leverage the ultra-reliable and versatile Adobe FrameMaker Publishing Server composition engine to produce millions of PDF pages per day for the Dynamic Enterprise Publishing market, Adobe FrameMaker (2019 release) represents a big advance.”
—Joanne Hannagen, Business Development Manager, Datazone
Beth Tanner
"Our clients will be happy that Search is easier and faster for their employees. I am happy that the Adobe RoboHelp (2019 release) programming team responded to my team's requirements as they built and tested the new features. RoboHelp (2019 release) enables us to provide better service to our clients."
—Beth Tanner, President, Tanner Corporate Services
Philippe Zingoni
“The 64-bit version of Adobe FrameMaker (2019 release) allows us to have a high-performing environment, tailored to the architecture of current computers and increase performance of daily tasks. It is especially noticed on publishing tasks, where the publication speed has been reduced (as for DITAmaps and for standard books).”
—Philippe Zingoni, Senior Technical Consultant, Noteha
John Daigle
“The lightweight file structure in Adobe RoboHelp (2019 release) is very transparent. What you see in the Contents panel is exactly what you’ll see at the file explorer level. There are no virtual folders or guesswork as to where to find and manage project assets like topics, style sheets, graphics and videos.”
—John Daigle, Adobe Certified RoboHelp and Captivate Instructor, Evergreen Online Learning, LLC
Tassos Anastasiou
“The 64-bit architecture of the 2019 release of Adobe FrameMaker provides powerful performance improvements. Adobe FrameMaker is an advanced publishing tool that can handle large amount of content faster than ever before.”
—Tassos Anastasiou, Owner, TA
Rajdeep Gupta
“Tech authors spend a lot of time setting things up for PDF and HTML outputs. Adobe FrameMaker (2019 release) develops high-quality PDF files and interactive HTML pages that will support you on your journey to making great doc outputs.”
—Rajdeep Gupta, Managing Director & Principal Trainer, Blue Dots Consultancy Services
Don Stolee
"I was amazed at how easy it was to open a large ditamap created outside of Adobe FrameMaker (2019 release) and how quickly is opened over 500 topics. It's cut down my go-to coffee time by 99%!"
—Don Stolee, CEO & Founder, eGloo Technologies
Jang F.M. Graat
“Creating very large documents and running very compute-intensive scripts has caused lots of Adobe FrameMaker crashes due to simply running out of 32-bit memory space. With the complete overhaul of FrameMaker code to run native on today's 64-bit machines, this boundary has evaporated. With the 64-bit code of FrameMaker (2019 release), there is virtually no limit to the size of documents and scripted automation you can create.”
—Jang F.M. Graat, CEO, Smart Information Design
Bernard Aschwanden
"If you think publishing DITA means using the Open Toolkit and writing code in CSS, XSL, FO or some other cryptic language, you can forget about it. Using Adobe FrameMaker (2019 release) means opening a map and literally selecting File Publish. The visual interface gives you the power to create customised content that is simple enough that even your first-year intern can create professional content. Don't believe it? Neither did we, until we opened a map and created custom, dynamic HTML5 output for the desktop, tablet or other mobile device in under 10 minutes using some sample DITA content and a copy of FrameMaker. Still shaking our heads as the team looks at each other amazed. What used to take days to build can be done in minutes. You have to see this to believe it!"
—Bernard Aschwanden, Founder and President, Publishing Smarter
Marcus Bollenbach
“Together with the new Duden spell checking and hyphenation with significantly improved hyphenations for German language, the effort for control and post-processing with Adobe FrameMaker (2019 release) is reduced by 10-20%.”
—Marcus Bollenbach, Owner, Computrain
Matt Sullivan
“I absolutely love the rewritten PDF engine in Adobe FrameMaker (2019 release). It’s easier to understand, in a logical place (the Publish pod) and adds security, accessibility and presentation options that previously would have been manual, repetitive, post-processing tasks in Acrobat.”
—Matt Sullivan, Adobe Certified Instructor for FrameMaker, RoboHelp and Captivate, Founder of Tech Comm Tools
Thomas M. Aldous
"Adobe FrameMaker (2019 release) and structured/XML authoring in a standard like DITA allows for continuity across multiple departments, which can eventually evolve into the holy grail of single source publishing, which has been proven to decrease time to market."
—Thomas M. Aldous, Founder, The Content Era
Ben Slone
“Adobe FrameMaker is the best engine and environment for creation of data-driven documents from multiple information sources. Adobe FrameMaker (2019 release) and Adobe FrameMaker Publishing Server (2019 release) greatly enhance that fact with improved publishing speed and PDF and HTML creation using a new 64-bit architecture and state-of-the-art technology.”
—Ben Slone, President & CEO, Finite Matters Ltd.
Barb Binder
“With the updated image handling controls in Adobe FrameMaker (2019 release) I can now quickly resize an image so that it fits within its frame and with the new transparency support I can adjust the opacity of my placed images.”
—Barb Binder, Adobe Certified Instructor on FrameMaker, Rocky Mountain Training
Philippe Zingoni
“The new PDF engine in Adobe FrameMaker (2019 release) gives more control over customisation of publications. You can now define more settings, including security passwords, without any need for Adobe Distiller, which can still be used for PDF-to-print. And one additional benefit: the progress bar is now displayed when generating a PDF.”
—Philippe Zingoni, Senior Technical Consultant, Noteha
Tassos Anastasiou
“The 2019 release of Adobe FrameMaker offers a modern PDF engine that uses Adobe's native PDF library and includes new features such as encrypted password protection for enhanced document security, marks and bleeds, automatic colour output and colour bars, making printing faster, easier and cost-effective.”
—Tassos Anastasiou, Owner, TA
Rajdeep Gupta
“Watch a demo of Adobe FrameMaker (2019 release) and you will be sold on how you can work with your images in a consistent and systematic manner, paying attention to file size, file format and the content of your images to help you to create a faster, more attractive web site.”
—Rajdeep Gupta, Managing Director & Principal Trainer, Blue Dots Consultancy Services
Marcus Bollenbach
“Adobe FrameMaker (2019 release) offers new PDF generation, which provides information about the current processing status at any time in addition to faster output. Many other improvements like the assistant for creating DITA-constraints, the fit-commands for images, the support for transparency in images or the new File-Dialogue make the new version of FrameMaker (release 2019) a really worthy update.”
—Marcus Bollenbach, Owner, Computrain
Thomas M. Aldous
"A common theme throughout our client base is improving time to market, so a 64-bit architecture and faster handling of large complex XML and non-XML based files makes Adobe FrameMaker (2019 release) the obvious choice for achieving that goal."
—Thomas M. Aldous, Founder, The Content Era
Philippe Zingoni
“Adobe continues to invest in DITA support. The book conversion from DITAmap is included in publication parameters, more configurable than an ini file. Adobe FrameMaker (2019 release) also has a customisation feature that allows you to easily remove unwanted attributes, elements, domains etc. from your authoring environment, without any work on EDDs or DTDs.”
—Philippe Zingoni, Senior Technical Consultant, Noteha
Lynne
“The 2019 release of Adobe FrameMaker continues the improvements to the welcome screen made in the previous release. The new welcome screen makes it easy for users to create new documents, reopen recent files and access information about FrameMaker. And it can be reorganised to reflect the documents users need most often. In the past, the welcome screen disappeared as soon as the user opened a document. Now it can be hidden or closed and later reopened, providing the user with access to valuable information at any time.”
—Lynne A. Price, President, Text Structure Consulting, Inc
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