The Adobe Service Commitments below describe Adobe’s service availability for the Products and Services set forth in the Sales Order, provided that the Master Service Commitment Terms and Service Commitment Exhibit(s) are either (1) specifically referenced in, or (2) attached to the applicable Sales Order (or other ordering document).

Master Service Commitment Terms

 

Service Commitment Exhibits

 

 

Product

Effective Date

Adobe Advertising Cloud (formerly known as Media Optimizer)

01 Aug 2018

05 Oct 2016

05 Oct 2016

06 Sep 2016

01 Feb 2016

Analytics (purchased prior to 7 June 2017)

09 Mar 2015

01 Nov 2015

07 Jun 2017

07 Jun 2017

09 Mar 2015

29 Aug 2017

29 Aug 2017

29 Aug 2017

29 Aug 2017

01 Feb 2019

09 Mar 2015

01 Nov 2015

18 Apr 2017

01 Nov 2015

15 Jun 2015

09 Mar 2015

05 Oct 2016

13 Sep 2019

24 May 2017

Media Optimizer Standard & Ad Serving & Tracking (purchased prior to 1 Aug 2018)

25 Apr 2016

01 Nov 2015

05 Oct 2016

02 May 2016

26 Apr 2019