The Adobe Service Commitments below describe Adobe’s service availability for the Products and Services set forth in the Sales Order, provided that the Master Service Commitment Terms and Service Commitment Exhibit(s) are either (1) specifically referenced in, or (2) attached to the applicable Sales Order (or other ordering document).
Master Service Commitment Terms

 

Service Commitment Exhibits

 

Product Effective Date
Adobe Advertising Cloud (formerly known as Media Optimizer) 01 Aug 2018
AEM Dynamic Media Classic 05 Oct 2016
AEM Dynamic Media & Video 05 Oct 2016
AEM Managed Services 06 Sep 2016
AEM Managed Services Basic 22 Jun 2016
AEM Mobile On-Demand Services 01 Feb 2016
Analytics (purchased prior to 7 June 2017) 09 Mar 2015
Analytics Premium 01 Nov 2015
Analytics Prime and Analytics Ultimate 07 Jun 2017
Analytics - Data Workbench and Data Attributions Add-Ons 07 Jun 2017
Audience Manager 09 Mar 2015
Campaign Cloud Messaging 29 Aug 2017
Campaign Managed Services 29 Aug 2017
Campaign Standard 29 Aug 2017
Campaign Transactional Messaging 29 Aug 2017
Captivate Prime
 01 Feb 2019
Connect 09 Mar 2015
Connect Managed Services 01 Nov 2015
Creative Cloud 18 Apr 2017
Creative Cloud Managed Services 01 Nov 2015
Digital Publishing Services 15 Jun 2015
Digital Publishing Suite (DPS) 09 Mar 2015
Livefyre 05 Oct 2016
Magento Commerce Cloud Pro Managed Services
 22 Jan 2019
Media Optimizer Search & Dynamic Creative Optimization (purchased prior to 1 Aug 2018) 24 May 2017
Media Optimizer Standard & Ad Serving & Tracking (purchased prior to 1 Aug 2018) 25 Apr 2016
Primetime 01 Nov 2015
Sign Services 05 Oct 2016
Social 02 May 2016
Target 09 Mar 2015