Adobe Digital Government Forum

Innovating public services by embracing digital
8 June, Brussels

Adobe Digital Government Forum



Adobe Digital Government Forum


Public services need to become more innovative. The vehicle for this change will be digital through its power to improve engagement with the citizen and to streamline internal processes. This is exciting and crucial to the delivery of public services fit for the 21st century.
Why should we do this? Because it is what citizens expect. They do not see the siloes of government departments and want to interact in a standardised and efficient way – as they do every day in their interactions with their bank or retailer. As technologies make it easier to communicate with citizens, the Government has an opportunity to make customer service a top priority for public services. Companies like Amazon and Google have made online transactions easier than ever, achieving a high service level that people have now come to expect.
Bringing together the Belgian Government Community
For the first time in Belgium, Adobe is bringing together governmental organizations and institutions to share and discuss experiences and best practices. Moderated by William Visterin, the agenda of this half day event features speakers that bring a variety of experiences on how they have embraced digital for their organizations.
The plenairy session in the morning, will be followed by an informal networking lunch. During this lunch and open bar
participants can join discussions circles on topics of interest. The discussion circles offer the opportunity to directly engage with speakers, experts and other participants.
The Digital Government Forum can be joined by professionals working for governmental organizations and institutions that are active in Belgium. Expect to meet and interact with roles in communications, marketing, ICT and digital project management.
Join us on Thursday 8th June, 2017 at The Hotel at the Waterloolaan 38 in Brussels. 
Places are limited so please register now to avoid disappointment.



09.30 Registration and Coffee
10.00 Plenary program: A day in the life of a Digital Government
12.00 Lunch
13.00 Discussion circles & open bar
15.00 Closing


Featured Speakers


William Visterin
is Editor in Chief for MARK Magazine, Jobat &, and moderator of the forum.
Bénédicte Lobelle
is Digital Business and Marketing Manager at the Nationale Loterij/ Loterie Nationale.
Martine Waeckens
is Program Manager at the Vlaamse Overheid.