Adobe Accessibility Conformance Report

VPAT® Version 2.3 (Revised) – April 2019

Product Information

Name of Product/Version: Adobe Captivate Prime (iOS)
Product Description: Adobe Captivate Prime app is available for learners to play the learning content anywhere even when they are on the move. It lets them play content, take revision notes, download training and consume it even when offline. It provides the same rich interactive learning experience as on desktop.
Date: December 2019
Contact information: access@adobe.com
Notes: The information contained in this report applies to the product itself. Information about product help and support documentation is located at: http://www.adobe.com/accessibility/compliance.html. Please see Adobe Captivate Prime Web ACR for authored content created by the web product.
Evaluation Methods Used: Testing Adobe Captivate Prime (iOS) involved extensive use of leading assistive technology, such as screen readers, screen magnifiers, and speech recognition software, as well exclusive use of the keyboard. Native platform accessibility features were also used to assist with testing. These were supplemented with techniques such as manual inspection of Accessibility API output.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline

Included in Report

Web Content Accessibility Guidelines 2.0

Level A: Yes
Level AA: Yes
Level AAA: No

Web Content Accessibility Guidelines 2.1

Level A: Yes
Level AA: Yes
Level AAA: No

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018

Yes

EN 301 549 Accessibility requirements suitable for public procurement of ICT products and services in Europe, - V2.1.2 (2018-08)

Yes

Terms

The terms used in the Conformance Level information are defined as follows:

Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
Partially Supports: Some functionality of the product does not meet the criterion.
Does Not Support: The majority of product functionality does not meet the criterion.
Not Applicable: The criterion is not relevant to the product.
Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

WCAG 2.x Report

Tables 1 and 2 also document conformance with:

EN 301 549: Chapter 9 - Web, Sections 10.1-10.4 of Chapter 10 - Non-Web documents, and Sections 11.1-11.4 and 11.8.2 of Chapter 11 - Non-Web Software (open and closed functionality), and Sections 12.1.2 and 12.2.4 of Chapter 12 – Documentation
Revised Section 508: Chapter 5 – 501.1 Scope, 504.2 Content Creation or Editing, and Chapter 6 – 602.3 Electronic Support Documentation.

Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.0 Conformance Requirements.

Guideline 1.1 Text Alternatives:

Provide text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.

Criteria

Conformance Level

Remarks and Explanations

1.1.1 Non-text Content (Level A)
Also applies to:
EN 301 549 Criteria

9.1.1.1 (Web)
10.1.1.1 (Non-web document)
11.1.1.1.1 (Open Functionality Software)
11.1.1.1.2 (Closed Functionality Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Partially Supports

Software: The product provides sufficient text alternatives for most instances of non-text content. Exceptions include:

Some content that is meant to be hidden is not hidden from assistive technology.

Most purely decorative content is exposed to assistive technology.

Some purely decorative content has misleading textual alternatives.

Some image controls lack textual equivalents to indicate their purpose.

Most image controls contain labels that do not match the visual meaning.

Guideline 1.2 Time-based Media:

Provide alternatives for time-based media.

Criteria

Conformance Level

Remarks and Explanations

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

9.1.2.1 (Web)
10.1.2.1 (Non-web document)
11.1.2.1.1 (Open Functionality Software)
11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not contain prerecorded audio-only or video-only media.

1.2.2 Captions (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

9.1.2.2 (Web)
10.1.2.2 (Non-web document)
11.1.2.2 (Open Functionality Software)
11.1.2.2 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not contain prerecorded synchronized media.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)
Also applies to:
EN 301 549 Criteria

9.1.2.3 (Web)
10.1.2.3 (Non-web document)
11.1.2.3.1 (Open Functionality Software)
11.1.2.3.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not contain prerecorded video content that would require audio description or a media alternative.

1.2.4 Captions (Live) (Level AA)
Also applies to:
EN 301 549 Criteria

9.1.2.4 (Web)
10.1.2.4 (Non-web document)
11.1.2.4 (Open Functionality Software)
11.1.2.4 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not contain live synchronized media.

1.2.5 Audio Description (Prerecorded) (Level AA)
Also applies to:
EN 301 549 Criteria

9.1.2.5 (Web)
10.1.2.5 (Non-web document)
11.1.2.5 (Open Functionality Software)
11.1.2.5 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not contain prerecorded video content that would require audio description.

Guideline 1.3 Adaptable:

Create content that can be presented in different ways (for example simpler layout) without losing information or structure.

Criteria

Conformance Level

Remarks and Explanations

1.3.1 Info and Relationships (Level A)
Also applies to:
EN 301 549 Criteria

9.1.3.1 (Web)
10.1.3.1 (Non-web document)
11.1.3.1.1 (Open Functionality Software)
11.1.3.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Partially Supports

Software: Most visual structure and relationship information is provided through element semantics. Exceptions include:

Some related groups of controls, such as page tabs, are not grouped programmatically.

Some main text content is not exposed to assistive technology.

1.3.2 Meaningful Sequence (Level A)
Also applies to:
EN 301 549 Criteria

9.1.3.2 (Web)
10.1.3.2 (Non-web document)
11.1.3.2.1 (Open Functionality Software)
11.1.3.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Partially Supports

Software: The product presents most content in a meaningful sequence. Exceptions include:

Some content’s programmatic order does not match the intended visual reading order.

1.3.3 Sensory Characteristics (Level A)
Also applies to:
EN 301 549 Criteria

9.1.3.3 (Web)
10.1.3.3 (Non-web document)
11.1.3.3 (Open Functionality Software)
11.1.3.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: Instructions do not rely solely on sensory characteristics.

1.3.4 Orientation (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

9.1.3.4 (Web)
10.1.3.4 (Non-web document)
11.1.3.4 (Open Functionality Software)
11.1.3.4 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Does Not Support

Software: On most screens, the product restricts its view to portrait orientation.

1.3.5 Identify Input Purpose (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

9.1.3.5 (Web)
10.1.3.5 (Non-web document)
11.1.3.5 (Open Functionality Software)
11.1.3.5 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product’s technology does not have support for programmatic identification of input purpose.

Guideline 1.4 Distinguishable:

Make it easier for users to see and hear content including separating foreground from background.

Criteria

Conformance Level

Remarks and Explanations

1.4.1 Use of Color (Level A)
Also applies to:
EN 301 549 Criteria

9.1.4.1 (Web)
10.1.4.1 (Non-web document)
11.1.4.1 (Open Functionality Software)
11.1.4.1 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not convey information through color alone.

1.4.2 Audio Control (Level A)
Also applies to:
EN 301 549 Criteria

9.1.4.2 (Web)
10.1.4.2 (Non-web document)
11.1.4.2 (Open Functionality Software)
11.1.4.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not contain audio that plays automatically.

1.4.3 Contrast (Minimum) (Level AA)
Also applies to:
EN 301 549 Criteria

9.1.4.3 (Web)
10.1.4.3 (Non-web document)
11.1.4.3 (Open Functionality Software)
11.1.4.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Partially Supports

Software: Most text meets minimum contrast requirements. Exceptions include:

Gray controls text with white background controls lack sufficient contrast.

White text controls with blue background (and vice versa) lack sufficient contrast.

Gray text lacks sufficient contrast.

1.4.4 Resize text (Level AA)
Also applies to:
EN 301 549 Criteria

9.1.4.4 (Web)
10.1.4.4 (Non-web document)
11.1.4.4.1 (Open Functionality Software)
11.1.4.4.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Does Not Support

Software: The product does not provide its own text resizing function or allows text resizing using operating system font size settings.

1.4.5 Images of Text (Level AA)
Also applies to:
EN 301 549 Criteria

9.1.4.5 (Web)
10.1.4.5 (Non-web document)
11.1.4.5.1 (Open Functionality Software)
11.1.4.5.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product uses text instead of images of text.

1.4.10 Reflow (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

9.1.4.10 (Web)
10.1.4.10 (Non-web document)
11.1.4.10.1 (Open Functionality Software)
11.1.4.10.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: At the required width of 320 CSS pixels, content is presented without loss of information or functionality, and without requiring scrolling in two dimensions.

1.4.11 Non-text Contrast (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

9.1.4.11 (Web)
10.1.4.11 (Non-web document)
11.1.4.11 (Open Functionality Software)
11.1.4.11 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Partially Supports

Software: Most meaningful non-text content elements, such as the hamburger menu, have sufficient contrast. Exceptions include:

Some image controls, such as filter, list and grid view, and up/down vote, lack sufficient contrast

1.4.12 Text Spacing (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

9.1.4.12 (Web)
10.1.4.12 (Non-web document)
11.1.4.12 (Open Functionality Software)
11.1.4.12 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product is not implemented using markup languages.

1.4.13 Content on Hover or Focus (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

9.1.4.13 (Web)
10.1.4.13 (Non-web document)
11.1.4.13 (Open Functionality Software)
11.1.4.13 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product does not contain content elements triggered by hover or focus.

Guideline 2.1 Keyboard Accessible:

Make all functionality available from a keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.1.1 Keyboard (Level A)
Also applies to:
EN 301 549 Criteria

9.2.1.1 (Web)
10.2.1.1 (Non-web document)
11.2.1.1.1 (Open Functionality Software)
11.2.1.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Partially Supports

Software: Some product functionality cannot be operated through a keyboard interface or alternative input methods. Examples include:

Some containers of groups of content receive focus rather that individual elements.

Some controls do not receive focus.

Some controls receive focus but cannot be activated.

2.1.2 No Keyboard Trap (Level A)
Also applies to:
EN 301 549 Criteria

9.2.1.2 (Web)
10.2.1.2 (Non-web document)
11.2.1.2 (Open Functionality Software)
11.2.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Partially Supports

Software: Exceptions include:

Focus is trapped within the container area of a list.

The course viewer traps focus.

2.1.4 Character Key Shortcuts (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

9.2.1.4 (Web)
10.2.1.4 (Non-web document)
11.2.1.4.1 (Open Functionality Software)
11.2.1.4.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product does not provide character key shortcuts.

Guideline 2.2 Enough Time:

Provide users enough time to read and use content.

Criteria

Conformance Level

Remarks and Explanations

2.2.1 Timing Adjustable (Level A)
Also applies to:
EN 301 549 Criteria

9.2.2.1 (Web)
10.2.2.1 (Non-web document)
11.2.2.1 (Open Functionality Software)
11.2.2.1 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not include time limits.

2.2.2 Pause, Stop, Hide (Level A)
Also applies to:
EN 301 549 Criteria

9.2.2.2 (Web)
10.2.2.2 (Non-web document)
11.2.2.2 (Open Functionality Software)
11.2.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not include elements which move, blink, scroll, or auto-update.

Guideline 2.3 Seizures:

Do not design content in a way that is known to cause seizures.

Criteria

Conformance Level

Remarks and Explanations

2.3.1 Three Flashes or Below Threshold (Level A)
Also applies to:
EN 301 549 Criteria

9.2.3.1 (Web)
10.2.3.1 (Non-web document)
11.2.3.1 (Open Functionality Software)
11.2.3.1(Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not contain flashing content.

Guideline 2.4 Navigable:

Provide ways to help users navigate, find content, and determine where they are.

Criteria

Conformance Level

Remarks and Explanations

2.4.1 Bypass Blocks (Level A)
Also applies to:
EN 301 549 Criteria

9.2.4.1 (Web)
10.2.4.1 (Non-web document) – Does not apply
11.2.4.1 (Open Functionality Software) – Does not apply
11.2.4.1 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Software: This criterion does not apply to non-web software.

2.4.2 Page Titled (Level A)
Also applies to:
EN 301 549 Criteria

9.2.4.2 (Web)
10.2.4.2 (Non-web document)
11.2.4.2 (Open Functionality Software) - Does not apply
11.2.4.2 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The title of software describes its purpose.

2.4.3 Focus Order (Level A)
Also applies to:
EN 301 549 Criteria

9.2.4.3 (Web)
10.2.4.3 (Non-web document)
11.2.4.3 (Open Functionality Software)
11.2.4.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: Components receive focus in a meaningful order.

2.4.4 Link Purpose (In Context) (Level A)
Also applies to:
EN 301 549 Criteria

9.2.4.4 (Web)
10.2.4.4 (Non-web document)
11.2.4.4 (Open Functionality Software)
11.2.4.4 (Closed Software
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not contain links.

2.4.5 Multiple Ways (Level AA)
Also applies to:
EN 301 549 Criteria

9.2.4.5 (Web)
10.2.4.5 (Non-web document) – Does not apply
11.2.4.5 (Open Functionality Software) – Does not apply
11.2.4.5 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Software: This criterion does not apply to non-web software.

2.4.6 Headings and Labels (Level AA)
Also applies to:
EN 301 549 Criteria

9.2.4.6 (Web)
10.2.4.6 (Non-web document)
11.2.4.6 (Open Functionality Software)
11.2.4.6 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: Headings and labels are descriptive.

2.4.7 Focus Visible (Level AA)
Also applies to:
EN 301 549 Criteria

9.2.4.7 (Web)
10.2.4.7 (Non-web document)
11.2.4.7 (Open Functionality Software)
11.2.4.7 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The focus indicator is visible by default.

Guideline 2.5 Input Modalities:

Make it easier for users to operate functionality through various inputs beyond keyboard.

Criteria

Conformance Level

Remarks and Explanations

2.5.1 Pointer Gestures (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

9.2.5.1 (Web)
10.2.5.1 (Non-web document)
11.2.5.1 (Open Functionality Software)
11.2.5.1 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product does not rely on multipoint or path-based gestures.

2.5.2 Pointer Cancellation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

9.2.5.2 (Web)
10.2.5.2 (Non-web document)
11.2.5.2 (Open Functionality Software)
11.2.5.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: Product functions that use a single pointer are completed when the user releases the pointer.

2.5.3 Label in Name (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

9.2.5.3 (Web)
10.2.5.3 (Non-web document)
11.2.5.3 (Open Functionality Software)
11.2.5.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The accessible names of controls, such as the Search field, contain the text of their visible labels.

2.5.4 Motion Actuation (Level A 2.1 only)
Also applies to:
EN 301 549 Criteria

9.2.5.4 (Web)
10.2.5.4 (Non-web document)
11.2.5.4 (Open Functionality Software)
11.2.5.4 (Closed Software
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: The product does not have functionality operated by device motion or user motion.

Guideline 3.1 Readable:

Make text content readable and understandable.

Criteria

Conformance Level

Remarks and Explanations

3.1.1 Language of Page (Level A)
Also applies to:
EN 301 549 Criteria

9.3.1.1 (Web)
10.3.1.1 (Non-web document)
11.3.1.1.1 (Open Functionality Software)
11.3.1.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The language is programmatically determinable within the product.

3.1.2 Language of Parts (Level AA)
Also applies to:
EN 301 549 Criteria

9.3.1.2 (Web)
10.3.1.2 (Non-web document)
11.3.1.2 (Open Functionality Software) – Does not apply
11.3.1.2 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: Content is only presented in one language at a time.

Guideline 3.2 Predictable:

Make Web pages appear and operate in predictable ways.

Criteria

Conformance Level

Remarks and Explanations

3.2.1 On Focus (Level A)
Also applies to:
EN 301 549 Criteria

9.3.2.1 (Web)
10.3.2.1 (Non-web document)
11.3.2.1 (Open Functionality Software)
11.3.2.1 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: Components do not initiate a change of context when focused.

3.2.2 On Input (Level A)
Also applies to:
EN 301 549 Criteria

9.3.2.2 (Web)
10.3.2.2 (Non-web document)
11.3.2.2 (Open Functionality Software)
11.3.2.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: Changes of context do not occur automatically on user input.

3.2.3 Consistent Navigation (Level AA)
Also applies to:
EN 301 549 Criteria

9.3.2.3 (Web)
10.3.2.3 (Non-web document) – Does not apply
11.3.2.3 (Open Functionality Software) – Does not apply
11.3.2.3 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Software: This criterion does not apply to non-web software.

3.2.4 Consistent Identification (Level AA)
Also applies to:
EN 301 549 Criteria

9.3.2.4 (Web)
10.3.2.4 (Non-web document) – Does not apply
11.3.2.4 (Open Functionality Software) – Does not apply
11.3.2.4 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software) – Does not apply to non-web software
504.2 (Authoring Tool)
602.3 (Support Docs) – Does not apply to non-web docs

Software: Supports

Software: This criterion does not apply to non-web software.

Guideline 3.3 Input Assistance:

Help users avoid and correct mistakes.

Criteria

Conformance Level

Remarks and Explanations

3.3.1 Error Identification (Level A)
Also applies to:
EN 301 549 Criteria

9.3.3.1 (Web)
10.3.3.1 (Non-web document)
11.3.3.1.1 (Open Functionality Software)
11.3.3.1.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not detect input errors.

3.3.2 Labels or Instructions (Level A)
Also applies to:
EN 301 549 Criteria

9.3.3.2 (Web)
10.3.3.2 (Non-web document)
11.3.3.2 (Open Functionality Software)
11.3.3.2 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: Labels are provided for input fields.

3.3.3 Error Suggestion (Level AA)
Also applies to:
EN 301 549 Criteria

9.3.3.3 (Web)
10.3.3.3 (Non-web document)
11.3.3.3 (Open Functionality Software)
11.3.3.3 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not detect input errors that are displayed to users.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)
Also applies to:
EN 301 549 Criteria

9.3.3.4 (Web)
10.3.3.4 (Non-web document)
11.3.3.4 (Open Functionality Software)
11.3.3.4 (Closed Software)
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product does not process legal commitments or financial transactions and does not modify user-controllable data.

Guideline 4.1 Compatible:

Maximize compatibility with current and future user agents, including assistive technologies.

Criteria

Conformance Level

Remarks and Explanations

4.1.1 Parsing (Level A)
Also applies to:
EN 301 549 Criteria

9.4.1.1 (Web)
10.4.1.1 (Non-web document)
11.4.1.1.1 (Open Functionality Software)
11.4.1.1.2 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Supports

Software: The product is not implemented using markup languages.

4.1.2 Name, Role, Value (Level A)
Also applies to:
EN 301 549 Criteria

9.4.1.2 (Web)
10.4.1.2 (Non-web document)
11.4.1.2.1 (Open Functionality Software)
11.4.1.2.2 (Closed Software) – Not required
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508

501 (Web)(Software)
504.2 (Authoring Tool)
602.3 (Support Docs)

Software: Partially Supports

Software: Some user interface components in most product functions do not provide programmatic name, role, state, and/or value information. Examples include:

Some controls and non-decorative content are not exposed to assistive technology.

Some visually hidden content is exposed to assistive technology.

No role and state information is provided for some controls, such as the hamburger menu and page tabs.

4.1.3 Status Messages (Level AA 2.1 only)
Also applies to:
EN 301 549 Criteria

9.4.1.3 (Web)
10.4.1.3 (Non-web document) – Does not apply
11.4.1.3 (Open Functionality Software) – Does not apply
11.4.1.3 (Closed Software) – Does not apply
11.8.2 (Authoring Tool)
12.1.2 (Product Docs)
12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Software: Supports

Software: This criterion does not apply to non-web software.

Revised Section 508 Report

Notes:

Chapter 3: Functional Performance Criteria (FPC)

Notes:

Criteria

Conformance Level

Remarks and Explanations

302.1 Without Vision

Software: Does Not Support

Software: Most functions of the product are not usable without vision. Examples include:

As noted in 1.1.1 Non-text Content, the product does not provide sufficient text alternatives for some images and hidden artifact content is exposed to assistive technology.

As noted in 1.3.1 Info and Relationships, the product does not provide structure and relationships programmatically for some content.

As noted in 1.3.2 Meaningful Sequence, the product’s programmatic order of content does not always match the visual order.

As noted in 2.1.1 Keyboard, some product functions cannot be completed through sole use of a keyboard interface or alternative input methods.

As noted in 2.1.2 No Keyboard Trap, some components trap focus via keyboard interface or alternative input methods.

As noted in 4.1.2 Name, Role, Value, user interface components in most product functions do not provide programmatic name, role, state, or value information.

302.2 With Limited Vision

Software: Partially Supports

Software: Most functions of the product are usable with limited vision. Exceptions include:

As noted in 1.1.1 Non-text Content, the product does not provide sufficient text alternatives for some images and hidden content is exposed to assistive technology.

As noted in 1.4.3 Contrast (Minimum), some text does not have sufficient contrast.

As noted in 1.4.4 Resize Text, some text cannot be resized.

302.3 Without Perception of Color

Software: Supports

Software: The product is usable without perception of color.

302.4 Without Hearing

Software: Partially Supports

Software: Most functions of the product are usable without hearing. Exceptions include:

As noted in 503.4.1 Caption Controls, the product does not provide user controls for closed captions.

302.5 With Limited Hearing

Software: Partially Supports

Software: Most functions of the product are usable with limited hearing. Exceptions include:

As noted in 503.4.1 Caption Controls, the product does not provide user controls for closed captions.

302.6 Without Speech

Software: Supports

Software: The product does not require the use of speech.

302.7 With Limited Manipulation

Software: Partially Supports

Software: Most functions of the product are usable with limited manipulation. Exceptions include:

As noted in 2.1.1 Keyboard, some product functions cannot be completed through sole use of a keyboard interface or alternative input methods.

As noted in 2.1.2 No Keyboard Trap, some components trap focus via keyboard interface or alternative input methods.

302.8 With Limited Reach and Strength

Software: Supports

Software: The product is functional with limited reach and strength.

302.9 With Limited Language, Cognitive, and Learning Abilities

Software: Supports

Software: The product is functional for users with limited language, cognitive, and learning abilities.

Chapter 4: Hardware

Notes: Not Applicable

Chapter 5: Software

Notes:

Criteria

Conformance Level

Remarks and Explanations

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.x section

See information in WCAG 2.x section.

502.2.1 User Control of Accessibility Features

Not Applicable

The product is not platform software.

502.2.2 No Disruption of Accessibility Features

Supports

The product does not disrupt platform accessibility features.

502.3.1 Object Information

Partially Supports

Some objects in the product do not expose name, role, state, boundary, or description information to assistive technology.

502.3.2 Modification of Object Information

Supports

The product allows assistive technology to modify states and properties of controls.

502.3.3 Row, Column, and Headers

Not Applicable

The product does not use data tables.

502.3.4 Values

Supports

The product exposes the values of input controls to assistive technology.

502.3.5 Modification of Values

Supports

The product allows assistive technology to modify the values of input controls.

502.3.6 Label Relationships

Supports

The product exposes label relationships to assistive technology.

502.3.7 Hierarchical Relationships

Does Not Support

The product does not expose most hierarchical parent-child relationships to assistive technology.

502.3.8 Text

Partially Supports

The product exposes most text content and text values to assistive technology.

502.3.9 Modification of Text

Supports

The product allows assistive technology to modify the text of input controls.

502.3.10 List of Actions

Partially Supports

Most controls in the product expose programmatic role information, which conveys available actions to assistive technology. Exceptions include:

As noted in 4.1.2 Name, Role, Value, some controls do not provide role information to indicate available actions.

502.3.11 Actions on Objects

Partially Supports

The product allows assistive technology to perform most actions on objects. Exceptions include:

As noted in 2.1.1 Keyboard, some controls cannot receive focus by assistive technology and thus, cannot be activated. Some other controls do receive focus but cannot be activated by assistive technology.

502.3.12 Focus Cursor

Supports

The product exposes focus, text insertion point, and text selection to assistive technology.

502.3.13 Modification of Focus Cursor

Supports

The product allows assistive technology to move focus and modify text selection ranges.

502.3.14 Event Notification

Supports

The product notifies assistive technology about attribute changes in user interface elements.

502.4 Platform Accessibility Features

Not Applicable

The product is not platform software.

503.2 User Preferences

Partially Supports

The product adapts to most platform settings, such as color contrast settings. Exceptions include:

As noted in 1.4.4 Resize Text, text does not adapt to platform settings for font size.

503.3 Alternative User Interfaces

Not Applicable

The product does not provide an alternative user interface that functions as assistive technology.

503.4.1 Caption Controls

Does Not Support

The product does not provide user controls for closed captions.

503.4.2 Audio Description Controls

Does Not Support

The product does not provide user controls for audio descriptions.

504.2 Content Creation or Editing

Not Applicable

The product is not an authoring tool.

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Not Applicable

The product is not an authoring tool.

504.2.2 PDF Export

Not Applicable

The product is not an authoring tool.

504.3 Prompts

Not Applicable

The product is not an authoring tool.

504.4 Templates

Not Applicable

The product is not an authoring tool.

Chapter 6: Support Documentation and Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center.

EN 301 549 Report

Notes:

Chapter 4: Functional Performance Statements (FPS)

Notes:

Criteria

Conformance Level

Remarks and Explanations

4.2.1 Usage without vision

Software: Does Not Support

Software: Most functions of the product are not usable without vision. Examples include:

As noted in 1.1.1 Non-text Content, the product does not provide sufficient text alternatives for some images and hidden artifact content is exposed to assistive technology.

As noted in 1.3.1 Info and Relationships, the product does not provide structure and relationships programmatically for some content.

As noted in 1.3.2 Meaningful Sequence, the product’s programmatic order of content does not always match the visual order.

As noted in 2.1.1 Keyboard, some product functions cannot be completed through sole use of a keyboard interface or alternative input methods.

As noted in 2.1.2 No Keyboard Trap, some components trap focus via keyboard interface or alternative input methods.

As noted in 4.1.2 Name, Role, Value, user interface components in most product functions do not provide programmatic name, role, state, or value information.

4.2.2 Usage with limited vision

Software: Partially Supports

Software: Most functions of the product are usable with limited vision. Exceptions include:

As noted in 1.1.1 Non-text Content, the product does not provide sufficient text alternatives for some images and hidden content is exposed to assistive technology.

As noted in 1.4.3 Contrast (Minimum), some text does not have sufficient contrast.

As noted in 1.4.4 Resize Text, some text cannot be resized.

As noted in 1.4.11 Non-text Contrast, some meaningful images do not provide sufficient contrast.

4.2.3 Usage without perception of colour

Software: Supports

Software: The product is usable without perception of colour.

4.2.4 Usage without hearing

Software: Partially Supports

Software: Most functions of the product are usable without hearing. Exceptions include:

As noted in 7.1.1 Captioning playback, the product does not provide closed caption playback.

4.2.5 Usage with limited hearing

Software: Partially Supports

Software: Most functions of the product are usable with limited hearing. Exceptions include:

As noted in 7.1.1 Captioning playback, the product does not provide closed caption playback.

4.2.6 Usage without vocal capability

Software: Supports

Software: The product does not require the use of speech.

4.2.7 Usage with limited manipulation or strength

Software: Partially Supports

Software: Most functions of the product are usable with limited manipulation or strength. Exceptions include:

As noted in 2.1.1 Keyboard, some product functions cannot be completed through sole use of a keyboard interface or alternative input methods.

As noted in 2.1.2 No Keyboard Trap, some components trap focus via keyboard interface or alternative input methods.

4.2.8 Usage with limited reach

Software: Supports

Software: The product is functional with limited reach.

4.2.9 Minimize photosensitive seizure triggers

Software: Supports

Software: Content in the product does not flash.

4.2.10 Usage with limited cognition

Software: Supports

Software: The product is functional for users with limited language, cognitive, and learning abilities.

4.2.11 Privacy

Software: Supports

Software: The product does not ask for or display legal, financial, or personal data.

Chapter 5: Generic Requirements

Notes:

Criteria

Conformance Level

Remarks and Explanations

5.1 Closed Functionality

Not Applicable

The product does not have closed functionality.

5.2 Activation of accessibility features

Not Applicable

The product does not have specific documented accessibility features. The product instead relies upon platform accessibility features.

5.3 Biometrics

Not Applicable

The product does not use biological characteristics for user identification or for control of the product.

5.4 Preservation of accessibility information during conversion

Not Applicable

The product is not an authoring tool.

5.5.1 Means of operation

Not Applicable

The product has only non-mechanical operable parts, such as on-screen buttons, which do not require grasping, pinching, or twisting of the wrist to operate.

5.5.2 Operable parts discernibility

Partially Supports

The product has only non-mechanical operable parts, such as on-screen buttons. Most operable parts have an accessible name which enables them to be discernible without user vision. Exceptions include:

Some graphical on-screen buttons do not have an accessible name.

5.6.1 Tactile or auditory status

Not Applicable

The product does not have locking or toggle controls.

5.6.2 Visual status

Not Applicable

The product does not have locking or toggle controls.

5.7 Key repeat

Not Applicable

The product relies on platform software to turn off or adjust key repeat.

5.8 Double-strike key acceptance

Not Applicable

The product does not provide a keyboard or keypad.

5.9 Simultaneous user actions

Supports

The product relies on platform software features to ensure simultaneous user actions are not required.

Chapter 6: ICT with Two-Way Voice Communication

Notes: Not Applicable

Chapter 7: ICT with Video Capabilities

Notes:

Criteria

Conformance Level

Remarks and Explanations

7.1.1 Captioning playback

Does Not Support

The product does not provide closed caption playback.

7.1.2 Captioning synchronization

Not Applicable

The product does not display closed captions.

7.1.3 Preservation of captioning

Not Applicable

The product does not transmit, convert, or record video.

7.2.1 Audio description playback

Does Not Support

The product does not provide a mechanism to select and play closed audio description.

7.2.2 Audio description synchronization

Not Applicable

The product does have a mechanism to play closed audio description.

7.2.3 Preservation of audio description

Not Applicable

The product does not transmit, convert, or record video.

7.3 User controls for captions and audio description

Does Not Support

The product does not provide user controls for captions or audio descriptions.

Chapter 8: Hardware

Notes: Not Applicable

Chapter 9: Web (see WCAG 2.x section)

Notes:

Chapter 10: Non-web Software

Notes: Not Applicable

Chapter 11: Software

Notes:

Criteria

Conformance Level

Remarks and Explanations

11.1.1.1 through 11.4.1.3

See WCAG 2.x section

See information in WCAG 2.x section

11.5.2.1 Platform accessibility service support for software that provides a user interface

See 11.5.2.5 through 11.5.2.17

See information in 11.5.2.5 through 11.5.2.17

11.5.2.2 Platform accessibility service support for assistive technologies

See 11.5.2.5 through 11.5.2.17

See information in 11.5.2.5 through 11.5.2.17

11.5.2.3 Use of accessibility services

See 11.5.2.5 through 11.5.2.17.

See information in 11.5.2.5 through 11.5.2.17

11.5.2.4 Assistive technology

Not Applicable

This product is not assistive technology.

11.5.2.5 Object information

Partially Supports

Some objects in the product do not expose name, role, state, boundary, or description information to assistive technology.

11.5.2.6 Row, column, and headers

Not Applicable

The product does not use data tables.

11.5.2.7 Values

Supports

The product exposes the values of input controls to assistive technology.

11.5.2.8 Label relationships

Supports

The product exposes label relationships to assistive technology.

11.5.2.9 Parent-child relationships

Does Not Support

The product does not expose most hierarchical parent-child relationships to assistive technology.

11.5.2.10 Text

Partially Supports

The product exposes most text content and text values to assistive technology.

11.5.2.11 List of available actions

Partially Supports

The product conveys an accessible name for most interactive elements to assistive technology, notwithstanding the exceptions listed in 3.3.2 Labels or Instructions.

11.5.2.12 Execution of available actions

Partially Supports

Most user interface components do not provide role information to assistive technology as described in 4.1.2 Name, Role, Value.4.1.2 Name, Role, Value.

11.5.2.13 Tracking of focus and selection attributes

Partially Supports

The product provides an indication of focus on most objects. However, as noted in 2.4.7 Focus Visible, focus is not visible on some links.

11.5.2.14 Modification of focus and selection attributes

Supports

When a user can focus or change selection state of a control in the product via keyboard, then the focus or selection state can also be changed programmatically.

11.5.2.15 Change notification

Partially Supports

When most components change their programmatic states and values, the changes are available to assistive technologies, except as noted in notwithstanding the exceptions listed in 3.3.2 Labels or Instructions.

11.5.2.16 Modifications of states and properties

Does Not Support

The product allows users to modify some states and properties of an object using assistive technologies when those states and properties can be modified by users in general. However, most states and properties cannot be modified using assistive technologies, as noted in 2.1.1 Keyboard.

11.5.2.17 Modifications of values and text

Does Not Support

The product allows users to modify some values of an object using assistive technologies when those states and properties can be modified by users in general. However, most states and properties cannot be modified using assistive technologies, as noted in 2.1.1 Keyboard.

11.6.1 User control of accessibility features

Supports

The product is not platform software.

11.6.2 No disruption of accessibility features

Supports

The product does not disrupt platform accessibility features.

11.7 User preferences

Supports

The product uses the platform’s system accessibility settings.

11.8.2 Accessible content creation

See WCAG 2.x section

See information in WCAG 2.x section

11.8.3 Preservation of accessibility information in transformations

Not Applicable

The product does not transform content.

11.8.4 Repair assistance

Not Applicable

The product does not provide accessibility checking functions, so the Repair Assistance requirement is not applicable.

11.8.5 Templates

Does Not Support

Most templates in the product do not allow content creation that conforms to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.1, as noted in 1.2.1 Audio-only and Video-only (Prerecorded), 1.2.2 Captions (Prerecorded), 1.2.3 Audio Description or Media Alternative (Prerecorded), 1.4.3 Contrast (Minimum), and 2.1.1 Keyboard.

Chapter 12: Documentation and Support Services

Notes: Information regarding Support Documentation and Services is available in the Accessibility Conformance Report for the Adobe Help Center.

Chapter 13: ICT Providing Relay or Emergency Service Access

Notes: Not Applicable

Voluntary Product Accessibility Template® and VPAT® are a registered trademark of Information Technology Industry Council (ITI)

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