K-12 Student Privacy Page

We aim to provide clear information to educators, parents and students about Adobe’s privacy and security practices. Click each tile to learn more.

Securing Student Data

Protecting student data starts with a rigorous security programme.

  • We apply hundreds of security processes and controls to help us comply with industry-accepted standards, regulations and certifications.
  • To help protect our products and services available to schools, we build in security using the Adobe Secure Product Lifecycle.
  • Adobe encrypts Creative Cloud data in transit over HTTPS using TLS 1.2 or greater.

Learn more about Adobe’s security programme here

Complying with Applicable Regulations

Our services are built to support compliance with student and children’s privacy laws to help schools meet their obligations.

  • FERPA (Family Educational Rights and Privacy Act) Adobe’s commitment to support compliance with FERPA is outlined in our Student Data Terms. To the extent that FERPA applies, Adobe acts as a “school official" as that term is defined under the statute and will protect student data consistent with FERPA guidelines.
  • COPPA (Children’s Online Privacy Protection Act of 1998) Adobe’s commitment to support compliance with COPPA, including details about how Adobe collects and uses data, is outlined in our COPPA Notice.
  • GDPR (General Data Protection Regulation) Adobe’s Data Processing Agreement is designed to meet the applicable privacy and security requirements under the GDPR. As a Processor, Adobe gives schools the tools they need to access, correct, manage and delete accounts personal data and stored content. Learn more about Adobe’s GDPR readiness.

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Privacy by Default

We provide a privacy-by-default experience and restrict how student data is used as outlined in our Student Data Terms.

  • Schools are in control of what personal information is used to create and manage accounts.
  • Student data is not used to create profiles for ad targeting or sold to third parties.
  • Adobe does not use student data to inform or direct targeted online advertising or marketing to students.

Enabling Privacy Choices

We provide school administrators with centralised controls in the Admin Console to enable students and parents to exercise their privacy choices.

  • Student data is managed by schools, not Adobe. Schools set up and manage student accounts and delete accounts when appropriate.
  • Parents or students can contact school admins to exercise their rights, including to:
    • access or correct personal information
    • delete personal information stored within the services or delete an account
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FAQs

Find answers to common questions about student privacy and Adobe services.

How do Adobe services collect and use information from student accounts?

This Notice explains what data we collect, why we collect it and how you can manage. As the Notice explains, we collect the information we need to provide our services. For example, when a school provides a user’s email address, we use this to authorise access to logging into products like Adobe Express. We won’t use the email to market to students in line with the commitments outlined in our Student Data Terms.

Where can parents learn more about Adobe services their child may be using in school?

School administrators determine which services are available to students and any specific policies for each service. As a result, each school’s use of Adobe services may be different. Schools are in the best position to provide information to parents and guardians based on how their school is using Adobe’s services, but Adobe aims to give schools the information they need about our privacy and security practises so they can keep parents well informed.

How does Adobe provide a safe learning environment?

When using the Adobe Express for Education and Creative Cloud for Education licences, students have an experience tailored to the security and privacy needs of K-12 education users. For example, Adobe Express includes image and video safe search with content filtering and includes guardrails for generative AI prompts and results, which help ensure that content is appropriate for students. More information about generative AI for School Admins is available here and for parents here.

I am a student or educator at a higher education institution, does the information on this page apply to me?

This page is intended for K-12 users. For HED users, please review Adobe’s Student Data Terms for more information.

Still have questions? Keep in touch here.