What are the advantages of Adobe's CLP 5?
Adobe's CLP 5 offers several advantages:
- Significant discounts for purchasing in volume, enabling organizations to secure their discount position for the two-year membership by placing an initial minimum order size
- Incremental orders throughout the two-year membership that add to the point total, which could qualify your organization for a better discount level, effective the month following the order
- Increased efficiency of license deployment with free-of-charge Electronic Software Delivery (ESD), provided on Adobe's Licensing Web Site (LWS) immediately after order completion
- Budget predictability through two-year CLP membership and Upgrade Plan
- Reduced ordering and license administration, simplifying total software management efforts and streamlining internal business processes
- A web-based license management tool to efficiently manage Adobe licenses throughout the organization
- Upgrade Plan, which ensures technology consistency across your user base and deployment of the most current technology and is coterminus with your CLP membership for streamlined management
- Cross-platform serial numbers (Mac OS and Windows®) on most products, so it's easy to switch platforms as your business or system needs change
- Greater ability to manage legal compliance
What do I receive when I enroll in CLP 5 as a new member?
After Adobe processes your online membership enrollment, your organization is assigned a CLP membership number. You will receive an e-mail message containing your CLP membership number and the link to the LWS. Your login ID will be your e-mail address. You will have 30 days after enrolling online to place an initial order through your Adobe License Center.
How do I renew my CLP membership?
Renewing your CLP membership is easy; simply renew online and select the Returning CLP Membership option.
Does Adobe have a web-based license management tool for CLP members?
Yes. When you become a CLP member, you gain access to the web-based LWS, through which you can track your order history, run reports, edit your account, and locate your serial numbers. In addition, IT staff and other designated members of your organization can be assigned their own unique login to Adobe's LWS to easily download and then deploy Adobe software to multiple users in various departments across your organization.
What are the advantages of Adobe's TLP 5?
Adobe's TLP 5 offers several advantages:
- Lower software costs through a single volume license transaction
- Reduced ordering and license administration, simplifying total software management efforts and streamlining internal business processes
- A web-based license management tool
- Upgrade Plan, which ensures technology consistency across the user base and deployment of the most current technology
- Free-of-charge Electronic Software Delivery (ESD)
- The ability to better manage legal compliance
What are the benefits of TLP for small businesses and creative services consultants?
Adobe's TLP brings the benefits of enterprise-class licensing to smaller volume orders typically placed by consultants, independent designers, creative services agencies, and marketing groups. TLP also provides the benefits of volume licensing to larger organizations whose orders don't meet CLP order thresholds.
What do I receive when I participate in the TLP?
When you place a TLP order, you will receive an e-mail message containing confirmation of your order. You will also receive a link to Adobe's LWS. Your login ID will be your e-mail address. When you log in for the first time, you can create a new password through the Forgot Your Password link.
Does Adobe have a web-based license management tool for TLP participants?
Yes. When you acquire a license through TLP, you gain access to Adobe's LWS, where you can track your order history, run reports, edit your account, and locate your serial numbers.
What are the advantages of Upgrade Plan?
- Upgrade Plan is Adobe's upgrade insurance program. CLP members and TLP participants who purchase Upgrade Plan are entitled to all upgrades for covered products during the Upgrade Plan term, so employees always have the most current versions of Adobe software.
- Adobe automatically sends notifications of available upgrades to Upgrade Plan participants to simplify upgrade planning.
- CLP members have the option to include previously acquired licenses of current software in Upgrade Plan during the first three months of their CLP membership (as long as no new version has been announced), so you can enjoy organization-wide technology consistency.
- Upgrade Plan simplifies your software ordering and administration processes by eliminating the need to buy upgrades each time a new product version becomes available.
- Upgrade Plan contributes to the points accumulated in your TLP order or your CLP membership, potentially increasing the overall discounts your organization earns.
What do I receive when I participate in Upgrade Plan?
When you order Upgrade Plan, you receive notifications when new product versions become available, giving you the peace of mind of knowing when you need to upgrade. You can choose to receive notification via e-mail or through messages within your LWS account, as well as choosing to upgrade via CD/DVD media or through Adobe's LWS via ESD when you first elect the coverage.
How is Upgrade Plan pricing determined?
Upgrade Plan pricing is determined as a percentage of volume licensing software license cost.
Who can purchase Adobe software under the Student Licensing Program for higher education?
To be eligible, a higher education institution must:
- Be a qualified institution of higher education in the United States, Canada, or Japan
- Have an active CLP 4.5 or CLP 5 membership with Adobe and sign a Schedule D Student Licensing Enrollment Form
What software is available through the Student Licensing Program?
The following products are available to higher education institutions under the program:
- Adobe® Acrobat® 9 Pro Extended for Windows
- Acrobat 9 Pro for Windows or Mac OS
- Adobe Creative Suite® 4 Design Premium for Windows or Mac OS
- CS4 Design Standard for Windows or Mac OS
- CS4 Web Premium for Windows or Mac OS
- CS4 Web Standard for Windows or Mac OS
- CS4 Production Premium for Windows or Mac OS
- CS4 Master Collection for Windows or Mac OS
- Adobe Director® 11 for Windows or Mac OS
- Adobe Dreamweaver® CS4 for Windows or Mac OS
- Adobe Flash® CS4 Professional for Windows or Mac OS
- Adobe Photoshop® CS4 Extended for Windows or Mac OS
- Adobe Photoshop Lightroom® 2 (multiplatform)
Is there a minimum order or reorder quantity?
No, there is no minimum order quantity for products purchased under the Student Licensing Program. All student licensing orders can be at any quantity for titles offered under the program.
What do I receive when I participate in the Student Licensing Program?
Higher education institutions receive one license and one CD per unit of product ordered.
Can faculty members acquire software licenses through the Student Licensing Program?
Yes. Faculty and staff can now buy through the Student Licensing Program.
Can students order Upgrade Plan for their licenses?
No. Student licenses are treated like retail licenses, which do not offer Upgrade Plan. Students may purchase commercial upgrades for their licenses when new versions of products are released.
Whom do we contact to sign a Schedule D Student Licensing Enrollment Form and begin ordering?
Higher education institutions that are currently active CLP 4.5 or CLP 5 members should contact their Adobe Authorized Education Reseller for help with signing up and placing orders through the Adobe Student Licensing Program. Institutions that are not yet CLP members may learn more about CLP and enroll online. CLP membership must be active before the Schedule D Student Licensing Enrollment Form can be signed. Be sure to provide (1) your CLP membership number and (2) your Adobe End-User ID when you place an order. Resellers must have this information to ensure that the points are accurately credited to your CLP membership.
Do we earn points toward our CLP discount level when software is ordered through the Student Licensing Program?
Yes. Every purchase you make through the Student Licensing Program adds points to your CLP membership, which may improve the discount level for your institution. For example, an order of 25 units of Creative Suite at 400 points per unit, multiplied by 25 licenses, would give you 10,000 points. A substantial student licensing order such as this could help your institution improve its discount level.
How do we distribute the software licenses to our students, faculty, and staff?
The Adobe Authorized Education Reseller designated by the institution will receive one license and one CD per unit of product ordered. Each CD has a unique product coupon code. Once the student, faculty member, or staff member has received the license and CD, they must log in to a dedicated Adobe website to register the license and unlock the software.
Can software purchased through the Student Licensing Program be upgraded?
Yes. Students are eligible to purchase the commercial upgrade for the product upon graduation. If they are still students, they must also purchase a separate copy of the new product through the Adobe Student Licensing Program.
Are there any restrictions on student, faculty, and staff purchases of software through the Student Licensing Program?
Yes. Students, faculty and staff may only purchase one (1) copy of a particular product within a 12-month period. They may only purchase products for their own personal use and may not resell or distribute the product.
Are students, faculty, or staff who receive the product entitled to support from Adobe?
Yes. They are provided with access to two types of support:
- Installation support — contact Adobe Customer Service toll free at 800-833-6687
- Coupon redemption support — e-mail an inquiry to custservice@adobe.studentlicensing.com
Can we distribute the software licenses we purchase through the Adobe Student Licensing Program to our faculty and staff?
Yes. Faculty and staff are now eligible under the Adobe Student Licensing Program.
What responsibility do students, faculty, and staff have after they receive their software?
Students, faculty, and staff who obtain an Adobe education product under the Student Licensing Program from your institution are responsible for registering the product through the Adobe website. The website address and unique product coupon code are provided on the CD media. Registration provides students, faculty, and staff with a unique serial number, which activates a license to use the product. The license is personal to the individual, not the institution.
What happens if a student, faculty member, or staff member loses his or her serial number?
Students, faculty, and staff can send an inquiry via e-mail to custservice@adobe.com. They should include their name, address, school name, coupon code (found inside the product box), and the name of the Adobe product in question. A response will be sent via e-mail within one to two business days.
What are the discount levels?
There is only one discount level under the Student Licensing Program, regardless of the number of products purchased or your institution's CLP discount level. However, your institution does earn points toward its CLP discount level for all software ordered through the Student Licensing Program.
How does the Student Licensing Program differ from traditional retail sales in outlets such as the campus bookstore?
The Student Licensing Program is designed to complement the standard academic resale program that lets educational institutions provide Adobe shrinkwrapped software to students, faculty, and staff through their campus reseller. The Student Licensing Program allows institutions to make a bulk purchase of select Adobe software, which it can then resell or otherwise distribute to students for use in coursework.
Can we return any unused software licenses that we purchase through the Adobe Student Licensing Program?
Adobe only allows returns for previous-version products purchased through the Student Licensing Program at the time of a new product release. Returns are subject to the following terms:
- Returns are allowed on previous-version products only, after the new version has begun shipping.
- Previous-version products being returned must have been purchased within 75 days of the new version's First Customer Ship (FCS) date.
- Returns must be received by Adobe no later than 45 days after the FCS date (customers should contact their resellers immediately after the FCS to meet this deadline).
- At the time of return, an Adobe software license purchase of equal or greater value must be made.
What is the Adobe Creative Suite 4 K–12 School Site License?
Adobe is offering all of its new Creative Suite 4 editions — including Design Premium, Design Standard, Web Premium, Web Standard, Production Premium, and Master Collection — through the K–12 School Site License program. The K–12 School Site License allows a school to install a Creative Suite edition on up to 500 school-owned or school-leased computers regardless of school enrollment size. School Site Licenses also come with DVDs that contain a ready-to-use curriculum, Digital Careers Teaching Resources, video tutorials, and other materials that help educators implement career and technical education programs for design, web, video, interactive, and mobile projects.
Who is eligible to purchase a K–12 School Site License?
K–12 School Site Licenses are available to qualifying accredited K–12 public and nonpublic schools only, located at a single address.
Can my district purchase a K–12 School Site License and distribute licenses to multiple schools?
No, a district must purchase a K–12 School Site License for each school that will be using the software. K–12 School Site Licenses cannot be broken up and distributed among multiple schools or school locations. For example, if a district wants to purchase Adobe Creative Suite 4 K–12 School Site Licenses for five different schools within the district, that district must purchase five separate site licenses. The district or schools also have the option to purchase individual volume licenses through TLP or CLP from an Adobe Authorized Education Reseller.
Can I share licenses with my district office?
District offices cannot install software from a K–12 School Site License but must purchase volume licenses through TLP or CLP, as they do not qualify as an accredited K–12 public or nonpublic school.
Can I duplicate and distribute the curriculum DVD?
A school is welcome to duplicate and distribute the curriculum resources from the Adobe Digital Careers Teaching Resources DVD among educators within that school.
Can I duplicate and distribute the training DVD?
Duplication and distribution of the training DVD is not allowed. If you would like to use Adobe's video tutorials on your website or in other materials, find out more about Adobe's permissions and trademark guidelines.
How do I purchase a K–12 School Site License?
K–12 School Site Licenses can be purchased through TLP or CLP. Find an Adobe Authorized Education Reseller.
What is included with each K–12 School Site License?
Deliverables include software licenses for the respective Creative Suite 4 edition. When purchasing a K–12 School Site License, you will also need to purchase one media kit with your license. The media kit includes a K–12 Site End-User License Agreement (EULA), the Adobe Digital Careers Teaching Resources DVD, and video tutorials.
Can I purchase additional media kits?
Yes, you can contact your Adobe Authorized Education Reseller for availability of additional media kits. Additional kits come with the Adobe Digital Careers Teaching Resources DVD and video tutorials only.
Can I purchase a single K–12 School Site License through the online Adobe Store?
No, K–12 School Site Licenses are available only through Adobe Volume Licensing and must be purchased through an Adobe Authorized Education Reseller.
Can a higher education institution (college or university) purchase a School Site License?
No, K–12 School Site Licenses are available only to K–12 schools and districts purchasing on behalf of schools.
Do K–12 School Site Licenses qualify for points under AVL?
Yes, K–12 School Site Licenses qualify for points under the AVL program. Find out more
Can Adobe Creative Suite 4 editions be broken up and individual components installed on multiple computers?
No, a K–12 School Site License for a suite edition can be installed only on a total of 250 or 500 machines, depending on the license purchased. For example, it would not be permissible to install one Creative Suite component on 500 machines and another component on 500 different computers. It is permissible to install a subset of components on any of the machines covered by the license.
Do K–12 School Site Licenses allow teacher home use?
Yes, each K–12 School Site License comes with an additional 50 teacher home-use rights licenses. Software used at home by teachers must be used exclusively for teaching purposes related to the teachers' employment with the school (such as lesson planning, classroom preparation, and so on).
Can I install K–12 School Site License software on student computers not owned by the school?
No, K–12 School Site License software can be installed only on school-owned or school-leased computers. Students can purchase education versions of CS4 through an Adobe Authorized Education Reseller. Learn more about the Adobe Student Licensing Program, which offers even larger discounts (requires a signed CLP agreement with the student's school or district).
What are the systems requirements for each of the K–12 School Site Licenses?
For up-to-date information on system requirements for Adobe Creative Suite 4 editions, visit the Creative Suite family page and select the edition you are interested in.
Can I purchase an Upgrade Plan for K–12 School Site Licenses?
Yes, Adobe offers an Upgrade Plan for all Adobe Creative Suite 4 K–12 School Site Licenses. Contact your Adobe Authorized Education Reseller for additional information.
Do I have to purchase separate K–12 School Site Licenses for Mac OS and Windows applications?
Where applicable, K–12 School Site Licenses allow use of software on Mac OS and Windows platforms. Customers can install software on both platforms at their school provided the total cumulative installations do not exceed 500.
Where can I find additional information about the K–12 School Site License?
For more information about K–12 School Site Licenses, visit the School Site License program page.
What makes a K–12 school or district eligible for participation in the Adobe K–12 Student Licensing Program?
To be eligible for participation in the K–12 Student Licensing Program, a K–12 school or district must:
- Be located in the United States or Canada
- Have an existing Adobe CLP 4.5 or CLP 5 membership
- Sign the Adobe K–12 Student Licensing Program Addendum
Who actually purchases the software?
An eligible student, teacher, or staff member at a qualifying K–12 school or district purchases the software for use on a personally owned computer. (Parents or other legal guardians, of course, may purchase the software for the student.) A school or district does not purchase or distribute software in the program.
Can a parent or guardian use the software purchased through this program for commercial purposes?
No. Software purchases through the K–12 Student Licensing Program are for noncommercial use only.
Which individuals are eligible to purchase software at the highly reduced pricing in the K–12 Student Licensing Program?
The following individuals may be eligible to purchase Adobe software at low student pricing offered by the program:
- Students in grades 6–12 who are enrolled full time at qualifying schools or in qualifying districts
- Teachers who work at qualifying schools or in qualifying districts
- Administrative staff members and other personnel who work at qualifying schools or in qualifying districts
What software is available through the Adobe K–12 Student Licensing Program, and at what cost?
These Adobe software products are offered through the K–12 Student Licensing Program:
- CS4 Design Standard for Windows and Mac OS: US$1991
- CS4 Web Standard for Windows and Mac OS: US$1991
- CS4 Production Premium for Windows and Mac OS: US$2991
- Adobe Photoshop Elements 8 & Adobe Premiere® Elements 8 for Windows: US$991
Can a student, teacher, or staff member purchase more than one copy of the same software product offered through the program?
No. An eligible student, teacher, or staff member may purchase only one copy of a particular software product offered through the K–12 Student Licensing Program.
Can students, teachers, or staff members use the software they purchase on personal computers?
Yes. The K–12 Student Licensing Program is designed to provide use of Adobe creative software on personal computers at school and at home, anytime, anywhere.
Can students, teachers, or staff members use the software they purchase on school-owned computers?
No. These licenses can be used only on personal computers owned by the student, teacher, or staff member.
From whom does a student, teacher, or staff member purchase software covered by the Adobe K–12 Student Licensing Program?
An eligible student, teacher, or staff member purchases software offered in the K–12 Student Licensing Program from a participating Adobe Authorized Education Reseller. K–12 Student Licensing Program pricing is not offered through nonparticipating Adobe resellers.
Who determines whether an institution or individual is eligible to purchase from the K–12 Student Licensing Program?
The participating Adobe Authorized Education Reseller determines eligibility and conducts all validation processes.
1Prices are valid in the United States and Canada only and are subject to change without notice. Prices are stated in U.S. dollars. Reseller prices may vary. Contact your Adobe Authorized Education Reseller for details. The K–12 Student Licensing Program is available only to K–12 education institutions in North America that have signed CLP agreements. Under the K–12 Student Licensing Program, each qualified student, teacher, or staff member may purchase only one copy per software title.
What is Adobe's Term Site License offering?
The Term Site License (TSL) offering allows higher education CLP members to license selected Adobe education software products throughout their qualified site for a given period of time, or term. It includes all updates and upgrades to the covered software during the term of the agreement. Pricing for higher education TSL is based on Full Time Equivalent (FTE) staff, which is calculated based on the number of full- and part-time faculty and staff within the qualified site.
How do I calculate my FTE?
FTE = (Full Time Faculty) + (Part Time Faculty/3) + (Full Time Staff) + (Part Time Staff/2)
What sites are eligible for a Term Site License?
Higher education institutions with an active CLP 5 membership are eligible and must meet the minimum entry requirements.
How does the TSL program operate?
The default licensing measurement for TSL is the program member's entire "site" (100% of the FTE). If a program member wishes to license a subset of the entire site, and that subset can be adequately defined and managed separately, then just that subset can be enrolled.
What products are available in the TSL program?
Check with your education Adobe License Center for a list of current products available under the TSL program.
What sites ar not eligible for an Acrobat Term Site License? (Note: Eligible sites may vary by region.)
- Prisons
- Museums
- Printing services
- Training centers (for-profit centers, not internal training centers)
- Student machines
- Student home use
Are product updates and upgrades covered under the Term Site License?
Yes, product updates and upgrades are covered throughout the duration of the term.
What customer information is required to execute a Term Site License?
- CLP membership number
- Eligible sites
- FTE quantity
- Product selection
- Reseller name, address, and contact information, if applicable
Next steps
- Find out how to buy
- Contact a licensing specialist 800-443-8158
- Request information
- Find a reseller
