Frequently asked questions

What is Adobe Photoshop Elements & Premiere Elements 2027 and who is it for?

A two-product bundle, Photoshop Elements & Premiere Elements 2027 offers smart, fast and easy-to-use photo and video editing software designed for anyone who wants to do more with their photos and videos — no experience needed. Whether you're touching up snapshots, trimming and resizing video clips or enhancing your photos and stories with text and effects, it’s got you covered with:

• Intuitive editing powered by AI and automation
• Step-by-step guidance to help you to learn and build confidence as you go
• Creative tools to design and share photo projects
• Unique effects, transitions and other creative options to help you to elevate your footage
• An Organiser to quickly import, tag and find your photos and videos

Learn more

What’s the difference between Photoshop Elements and Premiere Elements?

• Photoshop Elements pairs intuitive editing with AI that handles the hard work, so you can clean up distractions, restore old photos and explore creative ideas without getting lost in complex tools. Make quick fixes, follow step-by-step guidance or take full creative control to make every photo feel distinctly yours.
• Premiere Elements offers AI tools and automation that simplify video editing so you can trim, resize and adjust colour and audio in no time. Plus, generate images and creative title art, add effects, make titles move and more to shape your story, your way.
• Both apps share a common Organiser for easy access to all photos and videos.
• They’re sold separately or you can buy them together as the Photoshop Elements & Premiere Elements bundle.

How does Photoshop Elements differ from Photoshop, Lightroom Classic and Lightroom?

• Photoshop Elements is designed for anyone who wants a simple, approachable way to organise, edit, create and share their photos. With built-in AI and automated tools, it delivers impressive results straightaway — perfect for quick fixes or more advanced creations.
• Photoshop is the professional standard for creating compelling images, designs and 3D artwork.
• Lightroom Classic addresses the workflow needs of professional and advanced amateur photographers on the desktop, enabling them to import, process, organise and showcase large volumes of digital photographs.
• Lightroom is a cloud-based service that lets people easily edit, organise, store and share their photos anywhere — on mobile devices, the web or desktops.

What’s the difference between Photoshop Elements and Photoshop Express?

Photoshop Elements and Photoshop Express can both make photos look amazing. Each product is tailored to different types of photo editing in different situations. Deciding which photo editing software to use is all about the device you have, how extensive you want your edits to be and what type of photographer you are.

• Photoshop Elements is designed for consumers who want a quick way to organise, edit, create and share their photos. AI and automated options deliver great results to enjoy as is or use as a starting point for creative exploration. Photoshop Elements can handle large, complex files that contain multiple layers and a lot of information. It has many more tools and features than Photoshop Express, so you can perform comprehensive transformations and improvements. Photoshop Express can enhance a photo, but Photoshop Elements can improve as well as completely transform it.
• Photoshop Express is a mobile app for iOS and Android and is available in various app shops. It works with your mobile device’s camera roll. The app is built for smartphone photography and its editing tools are made for fast changes on your phone. It’s ideal for applying quick edits like filters and overlays and effects like text and light leaks. Users can change opacity and tonal colouring, as well as edit exposure, shadows, brightness, saturation and more.

How does Premiere Elements differ from Premiere?

Premiere Elements is designed for anyone who wants a quick and simple way to organise, edit, create and share their videos. With built-in AI and automated tools, it helps you do everything from trimming and resizing to getting creative with colour, effects and transitions so you can create amazing videos, fast. Premiere provides the ultimate toolset for professional video production. A subscription is required.

I use free photo editing software. Why should I consider Photoshop Elements 2027?

While most free photo editors cover the basics, Photoshop Elements provides every level of user everything they need to organise, edit, create and share, including:

• AI and automated options that make it a breeze to fix, fine-tune or turn any photo into your creative canvas
• Generative AI features that let you create all-new images and backgrounds or enhance photos by adding objects, expanding edges or sharpening details
• Quick editing mode to make one-click fixes
• Guided editing mode to grow your skills and confidence — just follow the steps to make basic tweaks, artistic creations and everything in between
• Advanced editing mode for full creative control
• AI Studio, which brings together the most popular AI photo editing tools so you can spend less time searching and more time creating
• The ability to create eye-catching Photo Reels, slideshows and collages to share on social media, plus access to thousands of free Adobe Express templates for social posts, videos, posters and more
• The Organiser to import quickly, clean up clutter and find photos and videos in a snap using simple descriptions (English-only beta), Smart Tags, facial recognition and more

I use free video editing software. Why should I consider Premiere Elements 2027?

Most free video editors offer a limited set of editing tools. Premiere Elements 2027 provides you with quick and automated video editing options for every level of user, including:

• AI and automated options that make it fast and simple to fix footage, generate images and stlylised text and enhance any scene
• Quick editing mode with a simple Sceneline that puts everything at your fingertips
• Guided editing mode to grow your skills at your own pace — just follow the steps to make quick fixes, add eye-catching effects and animations and more
• Advanced editing mode to make videos your way
• 360° and VR video editing
• Cool, easy-to-apply video effects and transitions to show your style
• Audio effects and soundtracks to enhance your storytelling
• The ability to share your videos in Highlight Reels and on YouTube, Vimeo and more — and even share to Vimeo and multiple destinations at the same time
• The Organiser to clean up the clutter and find photos and videos in a snap using plain-text descriptions (English-only beta), Smart Tags, facial recognition and more
• Beautiful slideshows and collages that are automatically created from your videos and delivered upon launch

Should I buy Photoshop Elements 2027 or the Photoshop Elements & Premiere Elements 2027 bundle?

Choose the Photoshop Elements & Premiere Elements 2027 bundle if you want to edit both photos and videos. The bundle gives you everything in Photoshop Elements plus Premiere Elements, which adds intuitive video editing tools — like trimming, transitions, motion titles and music — along with AI-powered features for automating edits and enhancing clips. Use the common Organiser for easy access to all your photos and videos. It’s a great value if you work with both media types or want the flexibility to grow your creative skills. Learn more

Where can I learn more about new features?

See What’s New or the full list of Features.

Where can I find the serial number to install Photoshop Elements & Premiere Elements 2027?

We no longer use serial numbers. Follow the instructions below to redeem and download the product:

• Packaged product — Please follow the redemption instructions on the package to get access to the product download.
• Electronic Software Download (ESD) — During your online purchase you’ll receive a redemption code. Follow the redemption process to get access to the product download.
• Amazon customers — If you purchased from Amazon, get instructions for retrieving your redemption code and follow the instructions above.

Can I get the product on a DVD?

We no longer offer DVDs.

Can I install Photoshop Elements & Premiere Elements 2027 on more than one computer?

You can install your product on up to two computers that aren’t being used simultaneously. If you want to move your product to a new computer, simply choose Help > Sign Out in the product on the computer that has the active licence. That will deactivate it. Then you can install the product on your new computer.

NOTE: You must be online while deactivating the product.

What are the minimum system requirements to run Photoshop Elements & Premiere Elements 2027?

See system requirements for more information.

Does Photoshop Elements & Premiere Elements 2027 support macOS and Windows 32-bit operating systems?

No. Microsoft and Apple stopped supporting 32-bit systems before Photoshop Elements & Premiere Elements 2027 was released, so the product can only be installed on 64-bit systems.

Will Photoshop Elements & Premiere Elements 2027 work on Apple M1, M2 and M3 computers?

You can install it on computers powered by the Apple M1, M2 or M3 chips.

Do I need to be online to use Photoshop Elements & Premiere Elements 2027?

You’ll need to be online to do the following:

• Install the software (so your licence can be validated and activated).
• Download specific feature content (but once you download, you’re free to use the software off-line).
• Deactivate the software to use it on another computer.

Why do I need to sign in to use Photoshop Elements & Premiere Elements 2027?

Signing in with an Adobe ID (your email address) activates your software, connecting it to Adobe’s servers via the Internet and giving you a secure and personalised experience. Activation validates your software licence, associates it with your computer and helps protect your computer from malicious code by verifying that you have genuine Adobe software.

What are generative credits?

Generative credits allow you to use features powered by Adobe Firefly generative AI models as well as partner models in your Adobe apps.

What’s the purpose of generative credits?

Features powered by generative AI are generally more computationally expensive than traditional features. Generative credits provide a way to reflect the additional cost and value of those features and they give you a way to keep track of your usage.

Which features in Photoshop Elements & Premiere Elements 2027 use generative credits?

Several features use generative credits:

• With Generative Expand, you can automatically extend the edges of your photo with realistic, AI-generated content that blends seamlessly with the original.
• With Generative Upscale, you can sharpen details and restore clarity in old or low-resolution photos.
• With Generate Image, you can create anything from a basic background to a detailed image to a unique overlay for a video by typing a description of what you want to see.
• With Insert Object, you can brush over an area of a photo and then type a description of an object to make it appear.
• With generative title art, you can generate text that looks like anything from icicles to pizza toppings and layer it over your video.

How do I get generative credits?

The Photoshop Elements & Premiere Elements 2027 bundle comes with 100 generative credits per month. If you use all your credits for the month, you can purchase more by upgrading to an Adobe Firefly plan or wait for the monthly credits to reset.

Can I use my AI-generated content in commercial projects?

Adobe Firefly generative AI models are trained on Adobe Stock, licensed content and public domain materials, so their output is safe for commercial use. Elements users are responsible for determining whether content generated with partner models is appropriate for their projects.

Can I edit raw images in Photoshop Elements?

Photoshop Elements can open raw files from supported cameras. The supported camera list depends on the version of Adobe Camera Raw installed on your system. Get more details.

• Photoshop Elements does not save your changes to the original raw file. In other words, your edits are non-destructive.
• After processing the raw image file using the features of the Camera Raw dialogue box, you can choose to open the file in Photoshop Elements.
• For Photoshop Elements 2027, the Adobe Camera Raw plugin is no longer part of the installer, but it can be downloaded and installed from within the product. Go to the Help menu to do a one-time download.

If I run into issues, what type of support can I expect?

If you’re missing a redemption code, you’ll need to contact the shop or site where you purchased the product. If you need help with installation, activation or any other software issues, you can contact Adobe Customer Care.

How does the 3-year term licence work?

The licence enables you to use Photoshop Elements & Premiere Elements for a full 3-year term. It’s a one-time purchase with no additional fees. The licence is non-renewing — it expires 3 years after redemption. When your 3-year term licence expires, Photoshop Elements & Premiere Elements will no longer be accessible. However, you’ll still be able to access your media catalogue in the Elements Organizer indefinitely.

What will happen to the Elements Organizer after the 3-year term licence expires?

When your 3-year term licence expires, the Photoshop Elements & Premiere Elements Editors will no longer be accessible. However, you will still have ongoing access to your media catalogue in the Elements Organizer.

How do I redeem the software?

Follow the redemption process to redeem the software and get access to the product download.

Can I upgrade to a new version during my 3-year term?

Yes, you can upgrade to the latest version at any time. Purchasing a new version will start a new 3-year term. Upgrade now.

I have an older version of Photoshop Elements & Premiere Elements. How can I access my serial number if I need it?

If you need to install your older version on a new computer, you can access your serial number via the account page. Just sign in with your Adobe ID.

I have an older version of Photoshop Elements & Premiere Elements. Can I get upgrade pricing?

Yes, we offer upgrade pricing for existing customers on Adobe.com in the United States.

Where can I find out about volume licensing for Photoshop Elements & Premiere Elements 2027?

For licensing questions, visit Adobe Volume Licensingor contact your local Adobe sales representative.

How can I get started using Photoshop Elements & Premiere Elements 2027?

The home screen offers direct links to tutorials and fun things to try with your photos. You can check out our Learn page to find inspiring ideas and tips and tricks. You can also visit our Photoshop Elements Support page and Premiere Elements Support page for tutorials, Help content and links to resources offering comprehensive product support from Adobe and our knowledgeable community.