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A subscription is a new, more flexible way to get Creative Suite software. A subscription gives you ongoing access to Creative Suite for a low monthly fee, while also giving you ongoing access to every upgrade version at no additional charge, as long as your subscription remains active.

The following products are available by subscription:

• Adobe Creative Suite 5.5 Design Premium
• Adobe Creative Suite 5.5 Design Standard
• Adobe Creative Suite 5.5 Web Premium
• Adobe Creative Suite 5.5 Production Premium
• Adobe Creative Suite 5.5 Master Collection
• Adobe Photoshop CS5
• Adobe Photoshop CS5 Extended
  
• Adobe Illustrator CS5
• Adobe InDesign CS5.5
• Adobe Dreamweaver CS5.5
• Adobe Flash Professional CS5.5
• Adobe Premiere Pro CS5.5
• Adobe After Effects CS5.5

There is no difference in functionality, and the system requirements are the same. The only difference is that if you suspend or cancel a subscription, you will no longer be able to use the software.

Subscribing is a great option to consider if:

- You use an individual Creative Suite tool, like Photoshop, and would like access to everything offered by a Creative Suite edition, such as Design Premium, at an affordable monthly cost.

- You haven’t upgraded your software in years and want to move up to the current version at an affordable monthly cost.

- You have never used Creative Suite software and want an alternative way to try it for the first time.

- You may have been a victim of counterfeit software, and are looking for a safe and cost effective way to get genuine Adobe software.

Also, the month-to-month plan is a terrific option if you work on a freelance basis, or you are a small business owner and have only an occasional need for Creative Suite software, or you want to move your staff to Creative Suite at a reduced initial cost.

Subscription editions of Creative Suite software are installed locally on your computer, just like regular Creative Suite products. The functionality of a subscription edition is no different from that of the regular product. You do not need to be online constantly to use your Creative Suite subscription. However, you will need to be online when you install and license your software, and at least once every 30 days thereafter. The software will alert you when you need to connect to the Internet for a license status check.

Creative Suite subscriptions are available exclusively through Adobe.com.

If you are already using a trial version of a Creative Suite edition or individual product that is available by subscription, simply visit the Adobe Store to purchase a subscription.  Select the subscription option when you add the product to your online cart. We will provide you with a serial number at the end of your purchase. Simply copy and paste that serial number when you launch your trial and follow the instructions on the screen to start using your subscription edition product. Please note that you can convert only CS5.5 trials to a subscription; earlier trial versions cannot be converted to a subscription. Exceptions are Photoshop CS5, Photoshop CS5 Extended, and Illustrator CS5, which can be converted.

No. When you purchase your subscription on Adobe.com, you will be able to choose either an electronic download or, for an additional fee, an electronic download with backup media. Your serial number and a link to the electronic download will be emailed to you as soon as your purchase is complete. If you purchase the backup media option, the media will be sent to you in the mail and should arrive within seven business days; however, your subscription starts as soon as you make the purchase.

Your subscription includes access to the current and future versions of the Creative Suite application as long as your subscription remains active. Along with the software, you also have access to Adobe CS Live online services,^1,2 a set of services that support, and in some cases integrate with, Adobe Creative Suite software to help make tasks such as creative reviews and web page testing more convenient and efficient.

Adobe offers both one-year and month-to-month plans. One-year plans have lower monthly payments and require that you remain a subscriber for at least a year. Month-to-month plans provide the flexibility of a short-term commitment that allows you to stop and restart the subscription as your business needs change, but are somewhat more expensive each month. Note that if your month-to-month subscription is inactive for more than six months, you will need to purchase a new subscription.

For more information about Adobe Creative Suite subscriptions, visit the CS5.5 subscription editions page.

Subscription fees vary by product, plan, and your country of residence. Visit Adobe.com or the Adobe.com store in your respective country for pricing information. For more details, visit the  subscription editions page.

Your credit card will be billed each month under either plan. See terms and conditions for details.

Currently, the only way to pay your monthly subscription fee is by credit card.

If you maintain a one-year plan, the cost of your subscription will not go up during that year. Beyond that, the price of a Creative Suite subscription is subject to change.

If you live in Singapore, Hong Kong, South Africa, the Czech Republic, or Poland and you purchase a subscription from the Adobe Store with a price quoted in U.S. dollars or euros — but you receive credit card statements with charges stated in your local currency— you may see different amounts charged from month to month because of changes in the currency exchange rates from one billing date to the next.

No. There is no price discount on a subscription if you own a Creative Suite application. However, you may be eligible for an upgrade price for buying the regular version of a Creative Suite edition or individual product. Check the buying guide for the product you own on Adobe.com to help determine your options.

Subscription editions of Creative Suite software are available only on Adobe.com.

Currently, only individual subscription editions are available, and only on Adobe.com.

Licensing customers should consider Adobe Upgrade Plan.

No. Currently, only retail price subscription editions are available, and only on Adobe.com.

Subscriptions are being made available in the following languages: Brazilian Portuguese, Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Spanish, and Swedish. Not all products come in all languages; check the technical specifications for the product you are interested in.

Subscriptions are available in the following countries:

• Australia
• Austria
• Belgium
• Brazil
• Bulgaria
• Canada
• Cyprus
• Czech Republic
• Denmark
• Estonia
• Finland
• France
• Germany
• Greece
• Hong Kong
• Hungary
• Ireland
• Italy
• Japan
• Latvia
• Lithuania
• Luxemburg
• Malta
• Mexico
• Netherlands
• New Zealand
• Norway
• Poland
• Portugal
• Romania
• Singapore
• Slovakia
• Slovenia
• South Africa
• Spain
• Sweden
• Switzerland
• United Kingdom
• United States

Getting started with a subscription is fast and easy.

1. Go to the Adobe Store on Adobe.com; choose your product, plan, and delivery method (download only or download plus backup media for an additional fee); and then complete the purchase.
2. Check your email for a message with your serial number and a link for downloading your software.
3. Once you download the product, simply double-click the installer and follow the onscreen instructions to install the software and start your subscription.

Your subscription begins as soon as the order is fulfilled by the Adobe Store.

Download times will vary based on the product you select and the speed of your Internet connection. In all cases, a high-speed connection of some type is required. Here are some typical estimated download times:

Visit the Adobe Store download forum, where you can find information about typical software download issues.

Go to the Your Downloads tab on the Adobe Store. You will find a column that displays the serial number for your subscription, along with a link to download the product.

It usually takes about seven business days to receive the backup DVD for a Creative Suite subscription. In North America, additional shipping options are available for faster delivery. Note that your subscription begins as soon as the order is fulfilled by the Adobe Store, not when you receive the backup media.

During the course of your purchase and installation, you will be asked to create or enter an Adobe ID. An Adobe ID is simply your current email address. Learn more about Adobe IDs.

When you install your software, you will be required to enter the same Adobe ID that you used to subscribe, for the following reasons:

• To help ensure that the person who subscribed is the same person who is installing the software
• To enable Adobe to send you important account information in the event your subscription is about to expire or cannot be charged to your credit card
• To provide you access to CS Live online services1,2 (your ID and password are your login credentials).

Adobe respects your privacy and will send you information about other Adobe products or services only if you explicitly opt in for such messages.

Please ensure that your Adobe ID is your current active email address; if it is not, please update it.

No. You can use the same Adobe ID with all your Adobe products, including subscriptions. Each subscription is considered a separate purchase, and you may receive a separate email for each subscription if there is a problem associated with multiple subscriptions on your account.

When you start your subscription, by entering your Adobe ID, we will also set up your complimentary access to Adobe CS Live online services.^1,2 CS Live services are designed to support, and in some cases integrate with, Adobe Creative Suite software to help make tasks such as creative reviews and web page testing more convenient and efficient.

See the CS5.5 subscription terms and conditions.

Please see the license agreement for the product you wish to subscribe to.

When you buy a software product from Adobe, you are issued a serial number that represents your license to use that software. Activation is the process by which Adobe validates that your software and serial number are genuine and being used as allowed by your product license agreement. It is intended to protect both your rights as a consumer and Adobe's rights as a software developer. Activation helps confirm that the software you bought is not counterfeit; you will not be able to use your Adobe subscription edition software if it is not activated.

Yes. In the event that we cannot activate the product, we will warn you when you launch the application. Note that blocking access to the activation server will prevent the product from launching.

If you own a business and need to purchase ten subscription edition products to get your team up and running, you will have to download and install all ten subscription products using the same Adobe ID that was used when you purchased the product. This means that your Adobe ID and password will have to be entered on each of the systems on which you install the applications.

If you would like to renew your one-year contract for another year, you do not need to do anything. Your account is set to auto-renew so that you will not experience any interruption in access to your Creative Suite product.

You can suspend your month-to-month plan at any time by simply logging in to your account on Adobe.com and turning off auto-renew. Once you have done so, your subscription will not be renewed at the end of the current billing cycle. You will be able to use the software until the end of your current billing cycle, after which trying to launch the software will result in a message that says your subscription has expired.

Adobe will keep your information on file for 180 days. If you want to restart your subscription within the 180-day period, simply go to the subscription manager and turn on auto-renew, and assuming your billing information is still valid, your subscription will start again. When you launch the application, follow the instructions on the screen to begin using your software again. Note: If a new version of your product has been released while your subscription was inactive, a link to the new version will be available from the Your Subscriptions tab on the Adobe Store.

No. Unlike a suspended month-to-month subscription that allows you to restart anytime within 180 days, a one-year subscription, once canceled, cannot be restarted. Instead, you will need to purchase a new subscription.

You can return a subscription edition within the first 30 days of purchase and get a full refund. The return process can differ for various countries or regions. Learn more about returning products in North America or Europe and Asia/Pacific.

If your subscription expires or is stopped for any reason (for example, due to an expired credit card), you will be notified by email and your software will display an alert that your subscription has been suspended. If it has been less than six months since the subscription ended, simply click the Renew button displayed with the alert to go to the subscription manager, and enter the information required to restart your subscription.

You may suspend or cancel a month-to-month subscription by going to your account on Adobe.com. To cancel a one-year subscription, you must call Adobe Customer Service. If you cancel your subscription before meeting the one-year commitment date, you no longer qualify for one-year subscription pricing. The amount you owe will be recalculated based on the difference between monthly and yearly commitment pricing for the number of months your subscription was active, and your credit card will be charged for that amount. Subscriptions canceled within the first 30 days will be refunded in full.

No. When you suspend or cancel your subscription you will no longer have access to any version of your Creative Suite subscription software.

Adobe may offer a discount to subscription customers who complete their annual subscription and would like convert to a full product license. Adobe expects to announce further details during the first half of 2012.

If you buy the same product that you were previously subscribing to, you do not need to download or reinstall it. You can deactivate the product by choosing Help > Deactivate in the menu bar. Then, the next time you launch the product, simply enter the serial number that came with your new purchase. If your subscription has already expired, when you launch the application, simply enter the new serial number to begin using the software again.

You will be eligible to receive updates of the Creative Suite edition or individual product you subscribed to as long as your subscription remains active. Adobe will notify you by email of updates as they become available. The email will contain instructions on how to access and install the update.

Any ongoing bug fixes, security patches, and other update releases that do not require full upgrades will be made available through the updater in the Adobe Application Manager, just as in the regular versions of Adobe Creative Suite software.

You will receive notice of applicable upgrades as soon as they are announced by Adobe. Adobe will email you with instructions on how to access and install the latest version once it becomes available.

No. You are not required to install any new version of the subscription software, and you have a great deal of flexibility on when you install an upgrade, should you choose to do so. You can continue using your current version of the product for one full year after the subsequent version is released.

If you have questions relating to managing your subscription, contact Adobe Customer Service.

If you have questions about using Creative Suite software, visit the support page.

You get the same service and support with your subscription that you would get under the regular purchasing model for the same product.