Get more done by automating important processes with a digital workflow.
Learn how to automate a digital workflow to work smarter and faster.
Get digital with your processes.
Even before the recent shift to more remote work, companies were turning to new technologies to improve their processes. The digital transformation trend isn’t new, but it’s entered a new era. To bridge the communication gap of a work-from-home team, many companies have implemented digital workflows into their business practices.
What is a digital workflow?
A digital workflow is the automation of any process that an organization uses to get things done. It includes the procedures, tools, and plan for carrying out a series of tasks. If there is a series of steps to be taken, and if that process becomes digital, then it is a digital workflow. Usually, real people are executing or at least initiating the steps in the process, but digitization provides tools that make it easier, faster, and trackable.
Digital workflows appear in customer relations, human resources, and other business processes. According to Frevvo, 43 percent of work processes can be automated. They might involve processing things like payments, sales orders, customer service claims, new hire paperwork, vacation requests, or incident reports. Or a digital workflow might help manage things like supply chains and marketing campaigns.
A digital workflow can be simple or complex. It can require basic or advanced technology. It just depends on the work you need to get done. An important aspect of the workflow is management. Having a system in place for prescribing, planning, and tracking your steps can keep the process running with timely reminders and a central repository for information.
Benefits of a digital workflow.
By automating crucial processes, businesses can reduce the time they spend on repetitive tasks, user-generated errors, and administrative overhead costs. And while automation can cause some concern about job security, digital workflows can be an asset to companies and employees alike. They can assist in more efficient work to save everyone time and headaches.
Digitizing a workflow often involves moving away from paper and manual processes. Paper files can be difficult to secure or get lost, and manual processes can waste the time and talents of your team. Going digital means that data is more secure, easier to track, and you can get more done. It also saves you the cost of paper supplies and the risk of manual error.
In addition to being easier to track and monitor, a digital workflow can generate valuable data. You can find inefficiencies in your process and analyze other kinds of data that you collect and make available via digital routes. A digital process also holds everyone accountable for their work because its completion is so visible.
9. Fine-tune digital workflows to push toward more productivity.
But this isn’t a “set it and forget it” process. After you implement a digital workflow, identify if the automation is still performing to your KPIs or pinpoint room for improvement. By coming back to review its progress periodically, you can continue to optimize your digital workflow for your team to boost results and team morale.
At first, you’ll need to review new workflows regularly to stay on top of performance. But when implemented properly and periodically checked, digital workflows can save you time and money and improve your business’s overall efficiency. With a good rollout of automated processes, careful planning, and astute review, you can start to see a big increase in productivity over time.