© 2017 Adobe Systems, Inc. All rights reserved.

Updated Mar 23, 2018.

Service and Online Feature Configuration

Service control via the dashboard

With the July 14, 2015 release, DC products support configuring some services from the Admin Console. To enable or disable a service:

  1. Choose the Groups tab.
  2. Select a product for which services have been purchased.
  3. Check or uncheck the services box.

Service integration on the desktop

On Windows, all of these settings can be set with the Customization Wizard. Alternatively, all settings can be manually configured on both Windows and Mac.

Acrobat DC

The following settings are available:

bUpdater is a new preference which prevents web service plugins from updating and also disables all services. The setting is not the same as bUpdater which resides directly under FeatureLockdown and disables product updates. A value of 0 disables web service plugins updates and services.

[HKLM\Software\Policies\Adobe\<product name>\<version>\FeatureLockdown\cServices]

DC Continuous track customers should note that web and desktop updates are released in tandem to ensure cloud and desktop features and functionality remain synchronized and compatible. Failure to update desktop components while leaving services enabled may lead to an unsupported configuration.

Disable web services

You can disable services selectively as follows:

  • bToggleAdobeDocumentServices: 1 disables all service access except those features controlled by the other preferences below.
  • bToggleAdobeSign: 1 disables Adobe Send for Signature (formerly EchoSign).
  • bTogglePrefsSync: 1 disables preference synchronization across devices. This new feature which synchronizes desktop preferences across machines with Acrobat and Reader on which the user is signed in with an Adobe ID.
  • bToggleWebConnectors: 1 disables third party connectors such as Dropbox, Google Drive, etc. This new feature allows configuring in-product access to third party services for file storage.
  • bToggleFillSign: 1disables and locks the Fill and Sign feature.
  • bToggleSendAndTrack: 1 disables and locks the Send and Track feature.
[HKLM\Software\Policies\Adobe\<product name>\<version>\FeatureLockdown\cServices]

Note also:

  • bAdobeSendPluginToggle: 0 enables the Adobe Send and Track plugin for Outlook.
[HKLM\Software\Policies\Adobe\<product name>\<version>\FeatureLockdown\cCloud]
  • bDisableSharePointFeatures: 1 disables SharePoint integration.
[HKLM\Software\Policies\Adobe\<product name>\<version>\FeatureLockdown\cSharePoint]

Other online features


Products that don’t provide the full set of features by default provide the user the opportunity to upgrade. For example, Reader users can purchase additional tools and features, and Acrobat Standard users can upgrade to Acrobat Professional. To turn off this feature, use the Windows Wizard or set:

HKLM\SOFTWARE\Policies\Adobe\<product name>\<version>

In product messaging

Acrobat products have the ability to display messages on application startup as well as in dialogs or in various areas of the UI. For Reader, messages can also appear when a document is opened. These messages may include information about other products, features, or services. To disable this features, set the following:

[HKLM\SOFTWARE\Policies\Adobe\<product name>\<version>\FeatureLockdown]

AATL certificate download

As part of the Adobe Acrobat Trust List program, Adobe periodically pushes vetted trust anchors (certificates) for use in digital signature workflows. In the Wizard, use the Load trusted root certificates from Adobe drop down list to specify how trusted root certificates are loaded:

  • Enable & Ask before installing
  • Enable & Install silently
  • Disable

Alternatively, set this preferences manually:

[HKCU\Software\Adobe\<product name>\<version>

Endpoint configuration

Acrobat products make online calls to support and perform certain features. If you disable the feature, the calls aren’t made. For example, disabling services and upsell removes the possibility that the product would use those endpoints. In some locked down environments, URLs may need to be explicitly allowed so that communication can occur across a firewall. When allowing endpoints, keep in mind the following:

  • All HTTP and HTTPS communication happens over the default ports of 80 and 443 respectively.
  • If you override a port number, make it part of the domain name.
  • It is possible that an endpoints could change post-deployment as they are determined by API calls managed on the Adobe end (uncommon).


For information about other products, refer to the CC endpoint documentation.

Service endpoints
Category Endpoints
Document Cloud
Create PDF and Export PDF https://createpdf.acrobat.com
Fill & Sign https://fillsign.acrobat.com/
File management service
Send for Signature:
Signature-related endpoints
Category Endpoints
AATL download https://trustlist.adobe.com
Certificate revocation list http://crl.adobe.com/cds.crl
Trial and upsell endpoints
Category Endpoints
Licensing and login endpoints
Category Endpoints
Desktop Application Licensing
Authentication and Authorization
Updater endpoints
Category Endpoints
Updater ping https://armmf.adobe.com
Updater download ardownload.adobe.com
Miscellaneous endpoints
Category Endpoints
Adobe home page https://www.adobe.com
In product messaging http://acroipm2.adobe.com
SMS feature https://ans.oobesaas.adobe.com/ans/v1/sms
SMS feature (send download link to mobile devices) https://armmf.adobe.com/onboarding/smskill.txt