64-bit Unified App Installer

To streamline installs and simplify app management for large enterprise, Adobe now delivers a 64-bit Acrobat and Reader all-language (MUI) unified installer. Adobe’s single-app initiative provides both Acrobat and Reader functionality via a single installer, a common default install location, and a common executable and registry hive.

Note the following benefits:

  • A single default install path that simplifies product deployment and management: C:\Program Files\Adobe\Acrobat DC

  • 64-bit Acrobat supports both The easy-to-manage Named User Licensing & FRL activation methods.

  • Available features are determined by the licensing/activation credential rather than installing two different products. Users with Acrobat rights get those features on sign-in. Other users get Reader.

  • Two app installs are no longer required.

  • Automatic and managed updates workflows continue unchanged.

Note

Serial numbers are unsupported. 32-bit Reader must be uninstalled.

The latest CW has the option to customize the 64-bit Acrobat installer for reduced mode deployment.

_images/wizardsuppresssignin.png

Installing on a clean machine

For new deployments on a machine without a previous install, there are minor changes:

  1. As described in the supported configurations table below, the coexistence matrix is different for 64-bit apps.

  2. In 64-bit Acrobat, the following optional tools are not installed by default.

    • Optional tools: preflight, 3D plugin, XPS2PDF, multimedia plugin, Autocad PDFM

    • Users can use the command lines to install optional components.

Installing over existing products

64-bit Acrobat over 32-bit Acrobat/Reader

  1. Verify you’re adhering to the Product compatiblity upgrade matrix.

  2. Run the following (If required, this command line automatically removes previous products):

Setup.exe /sAll /slf /re /msi DISABLE_FIU_CHECK=1 TRANSITION_INSTALL_MODE=3
  1. Peform the Additional required configuration.

Optional components for 64-bit installs

  1. Verify you’re adhering to the Product compatiblity upgrade matrix.

  2. Run the following (If required, this command line automatically removes previous products):

Setup.exe /sAll /msi ADDLOCAL=OptionalFeatures,DistillerCJKNative,DistillerCJKSupport,PaperCaptureOptional,
PreFlightPlugin DISABLE_FIU_CHECK=1 TRANSITION_INSTALL_MODE=4 SKIP_WEBRCS_REINSTALL=1 SKIP_CEF_KILL=1
  1. Peform the Additional required configuration.

64-bit Reader over any 32-bit app

Note that a standalone 64-bit Reader is available.

  1. Verify you’re adhering to the Product compatiblity upgrade matrix.

  2. Run the following (If required, this command line automatically removes previous products):

Setup.exe /sAll /re /msi DISABLE_FIU_CHECK=1
  1. Peform the Additional required configuration.

Product compatiblity upgrade matrix

Existing install

64-bit Standalone Reader

64-bit unified Acrobat/Reader

32-bit Acrobat (Serial license )

Uninstall the existing app

Uninstall the existing app

32-bit Acrobat (NUL & FRL )

Uninstall the existing app

Install 64-bit Acrobat over the existing app

Acrobat Classic 2017/2020/2015

Install the new app. These apps can coexist.

Uninstall the existing app and install Acrobat

Acrobat 11/10

Install the new app. These apps can coexist.

Uninstall the existing app and install Acrobat

Acrobat 9 and below

Uninstall the existing app and install Reader

Uninstall the existing app and install Acrobat

32-bit Reader DC

Uninstall the existing app and install Reader

Uninstall the existing app and install Acrobat

Reader Classic 2017/2020/2015

Uninstall the existing app and install Reader

Uninstall the existing app and install Acrobat

Reader 11/10

Uninstall the existing app and install Reader

Uninstall the existing app and install Acrobat

64-bit Reader

Installing a new app triggers a repair action.

Install 64-bit Acrobat over the existing app. Reader upgrades to Acrobat.

Additional required configuration

If Acrobat should launch in reduced mode AND you’d like users to access all Acrobat features via the menu Help > Sign in, then the following preferences must be set:

Option 1: Manual or scripted registry configuration:

  • Set HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\bIsSCReducedModeEnforcedEx=1

  • Set HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cServices\bUpdater=1

  • Delete any one of the following preferences or set anyone to 0 at HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown\cServices

    • bToggleAdobeDocumentServices

    • bToggleAdobeSign

    • bTogglePrefsSync

Option 2: Customization Wizard configuration:

  1. Suppress Sign-in.

_images/suppresssignin.png
  1. Allow one or more services from the panel below (NOT counting Disable Send for Review).

_images/services.png

Unsupported features

The following features are not available in the 64-bit app:

  • Converting files from:

    • AutoCAD files using the ODA library

    • Visio files from Acrobat’s context menu

    • Project files from Acrobat’s context menu

    • XPS files to PDF

    • EMF files to PDF

  • Support for Lotus notes as the default email client in SendMail

  • 64-bit Reader and 64-bit Acrobat separate installs on the same machine

  • Serial number activation