What does it take to create exceptional experiences and be a customer favourite?
In the new age of digital experiences, businesses need to seamlessly create and deliver rich, compelling content to customers across media and screens.
Take part in the Adobe Experience Cloud Webinar Series, and discover what it takes to become a customer favourite today:
- Connect new ideas with business realities
- Design and deliver personalised world-class experiences to customers at scale
- Attract new customers and reinvent customer loyalty
Register for upcoming sessions:
What: A monthly webinar series
When: Every last Thursday of the month, 13:00 to 14:00 (SGT)
Who: Adobe solutions experts
For who: Roles in marketing, digital, communication, customer experience, creative and IT.
Why participate? Learn how to approach customer loyalty in the digital age and chat live with our experts.
Plan, orchestrate and measure multi-touch cross-channel campaigns at scale
Today’s leading brands engage with their customers and prospects through a variety of devices and touchpoints. This is particularly true here in the South East Asia and the broader APAC regions, where consumers in these countries are continuing to increase their use of digital products and services - sometimes more quickly than their peers in other parts of the world. This poses a challenge for marketers who seek to use data and technology to personalise and deliver timely and compelling experiences to people across multiple channels. To address this challenge, marketers are turning to Adobe for the technology and expertise needed to create, deliver, and measure integrated, cross-channel experiences.
Join us for this webinar to:
- Learn about the key pillars of customer experience management (CXM)
- Understand the core capabilities of Adobe Campaign
- Hear how Adobe Campaign is helping organizations solve their challenges and how they are leveraging it to enhance and optimize their cross-channel campaign management capabilities
Take part in the Adobe Experience Webinar Series, and discover what it takes to become a customer favourite today.
When: Thursday, 23 April, 2020
Time: 13:00 to 14:00 (SGT)
Presenters:
Hiro Awanohara
Product Manager & Regional Evangelist
Adobe
Abhijeet Vohra
Solutions Consultant
Adobe
Personalization Velocity: Leverage Adobe Experience Manager and Adobe Target to deliver relevant experiences at scale
In the recently published Digital Trends report, we asked over 14,000 professionals around the region on which area was the most exciting opportunity for their organization in 2020. Optimizing the customer experience and creating compelling content for digital experiences were the top two responses for both CX leaders as well as SMBs. To achieve these goals, organizations require foundations for data and content - that is tightly integrated - to deliver optimized and compelling experiences seamlessly across multiple channels at scale.
In this session, learn about:
- How organizations can leverage Adobe Experience Manager as the content foundation to meet the needs of delivering personalized experiences
- Key capabilities in Adobe Target that will help organizations optimize and personalize experiences across channels
- Integrations between the two applications that will help increase efficiency, productivity and scalability
Take part in the Adobe Experience Webinar Series, and discover what it takes to become a customer favourite today.
When: Thursday, 28 May, 2020
Time: 13:00 to 14:00 (SGT)
Presenters:
Amy Robson
Senior Product Marketing Manager & Evangelist
Adobe
See Wai Yip
Principal Solution Consultant
Adobe
What is Adobe Experience Cloud?
Adobe Experience Cloud gives you access to an integrated set of solutions to build campaigns, manage your advertising, and gain deep intelligence about your business. And it’s all unified through powerful core services that give you access to your customer profiles, centralised assets, powerful tagging, and an ecosystem of partners and developers to extend the value of all the solutions. It’s everything you need to orchestrate a great customer experience.
Adobe Advertising Cloud
Meet the future of cross-channel video, display, search, and social ad delivery.
Adobe Analytics Cloud
Data and analytics no longer just inform — they now predict.
Adobe Marketing Cloud
Give customers personal and relevant experiences across all marketing channels.