Why is a competitive intelligence analysis important?
Competitive intelligence offers valuable insights on the market and your competitors, enabling you to make informed decisions for your business. Employing this strategy through research can enable you to:
- Understand competitors’ strengths/weaknesses. Evaluating your competitor’s strengths and weaknesses can help you identify your own unique selling propositions and areas for improvement.
- Find gaps in the market. By analysing competitor offerings and customer feedback, you can spot unfulfilled needs and new industry trends. This could lead to further growth opportunities.
- Identify your customers and their needs. Competitive intelligence helps you understand buyer motivations, preferences and behaviours by examining competitors’ customer bases and market trends.
- Stay one step ahead of rivals. Monitoring competitors’ actions, market trends and industry changes can allow you to adapt quickly, mitigate risks and take advantage of new opportunities.
- Target your business strategies. Leveraging competitive intelligence can help refine your marketing campaigns, product development, pricing and sales tactics – effectively differentiating your brand.
What are the main types of competitive intelligence?
There are two main types of competitive intelligence: strategic and tactical. The type you choose will depend on your business goals and the timeframe you’re addressing. Let’s take a closer look.
Strategic competitive intelligence.
Strategic competitive intelligence focuses on gathering, analysing and applying information to inform long-term business objectives. It analyses industry dynamics and competitors to inform high-level business decisions – from market entry and product development to future investments.
Think of it as a broader brush, with a more comprehensive analysis of your industry and competition. For example, identifying customer feedback to refine your product development and marketing strategy. Strategic competitive intelligence also allows businesses to anticipate potential threats and opportunities proactively. In essence, it helps to ensure a sustained competitive advantage.
Tactical competitive intelligence.
Tactical competitive intelligence collects and analyses short-term information to gain an immediate advantage. It’s a more reactive approach that focuses on specific day-to-day business activities. For example, monitoring competitors’ pricing, promotions and product launches can inform sales strategies.
It’s the opposite of strategic competitive intelligence – aiming for quick wins and solutions rather than long-term business goals. By providing real-time insights, the tactical approach helps to boost current business operations, leading to more granular results. Ultimately, it’s about what can be done today, rather than in a few months.
How to do a competitive intelligence analysis.
Learning how to gather competitive intelligence can help you on your way to gaining a competitive advantage.
Consider these steps to build a competitive intelligence report from start to finish.
1. Work out your main competitors.
All competitive intelligence starts with basic market research. Examine your product and service offerings and your target demographic. From there, you can search nearby businesses that target the same demographics – known as your primary competitors.
2. Start gathering data from different sources.
With your competitors in mind, you can determine the type of data you’ll need as part of your competitive intelligence research. This could include which products or services are being pushed, and why. By defining what you’re looking for, you can narrow down where to look.
3. Organise and analyse your findings.
Use your data to build a competitive intelligence framework. This can include product comparisons or evaluating customer reviews to identify the most common compliments and pain points. You might even use competitive intelligence SEO analysis to compare keywords across marketing channels.
4. Feed your data into business strategies.
Gather your findings and turn them into actionable results. This is your chance to communicate the conclusions you drew from your analysis and why they matter. The goal is to convince stakeholders to take action and make strategic decisions.
5. Track data continuously.
Competitive intelligence analysis isn’t a one-off process. Even when you’ve gathered valuable insights and actioned them accordingly, market conditions are constantly changing. The best solution is to consistently gather data and action competitive intelligence reports regularly to stay current.