JRun from Adobe FAQ

After careful consideration and analysis of both the server marketplace and customer feedback, Adobe discontinues new feature development for Adobe® JRun™ software on September 1st, 2009, the fast, affordable and reliable J2EE compatible application server.  However, Adobe released Updater 7, the next update to JRun, in the second half of 2007, in order to meet the needs of existing JRun customers.

• Why does Adobe plan to discontinue new feature development of JRun?
• Will Adobe continue to sell JRun?
• Will there be any future updates to JRun?
• What features are included in Updater 7?
• Will Adobe ColdFusion® continue to bundle JRun as the embedded application server?
• Will there be any active JRun maintenance development in the future?
• Will Adobe continue to support JRun?
• Where can I find more information about technical support options for JRun software?

Why does Adobe plan to discontinue new feature development of JRun?

The application server market has been commoditized over the years. JRun is a mature product and demand has continually declined so that it is no longer economically viable for Adobe to continue new feature development.

Will Adobe continue to sell JRun?

Adobe will continue to sell the current JRun 4 version.

Will there be any future updates to JRun?

Currently, there are no new full releases of JRun planned. Adobe will release Updater 7 in the second half of 2007. The update will be free to current JRun customers. After Updater 7, there will be future JRun updates to address bug fixes, platform support, interoperability or compatibility updates, but no new full releases are currently planned.

What features are included in Updater 7?

Adobe plans to include support for Microsoft® Windows Vista™, support for Intel® based Macintosh computers, support for Solaris™ 64-bit, and support for IIS7 in Updater 7.

Will Adobe ColdFusion® continue to bundle JRun as the embedded application server?

Yes. Adobe ColdFusion software will bundle JRun as the embedded application server, including Updater 7 features upon release. For details, see the ColdFusion TechNote.

Will there be any active JRun maintenance development in the future?

Adobe plans to continue to support and maintain JRun, and release security and engineering escalation fixes. JRun will be maintained to run on new versions of supported operating systems, Java™ virtual machines, web servers, databases, etc. and will be updated accordingly. These fixes and any enhancements required for ColdFusion product support will be included in future updates.

Will Adobe continue to support JRun?

Yes. Adobe will continue to honor all existing support commitments. However, we will no longer sell new Gold-level contracts for JRun as of August 3, 2007. All active JRun Gold support contracts will be honored through to the end of their term. An Adobe Support Renewal representative will contact you 60 days prior to the expiration of your support contract to help you transition to your new plan.

If you are an existing Adobe OEM partner, contact your Account Manager for assistance with your contract terms.

If you have any questions regarding your JRun support agreement, contact a customer service representative at 1-800-585-0774 for North America. Outside North America, contact www.adobe.com/support/contact/.

Where can I find more information about technical support options for JRun software?

Adobe provides a range of free and fee-based technical support services. Details can be found at www.adobe.com/support/jrun/.