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Přidružené společnosti Adobe

 

Název
Poskytovaná služba
Lokace

Adobe Inc.

Hosting and Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

United States

Adobe Systems Canada, Inc.

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Canada

Adobe Systems India Pvt. Ltd.

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

India

Adobe Systems Belgium BV

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Belgium

Adobe Systems s.r.o.

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Czech Republic

Adobe Systems Danmark ApS

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Denmark

Adobe Systems France SAS

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

France

Adobe Systems Engineering GmbH

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Germany

Adobe Systems GmbH

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Germany

Adobe Systems Italia Srl.

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Italy

Adobe Systems Benelux BV

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Netherlands

Adobe Systems Norge AS

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Norway

Adobe Systems Romania SRL

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Romania

Adobe Systems Iberica, S.L.

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Spain

Adobe Systems Nordic AB

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Sweden

Adobe Research Schweiz AG

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Switzerland

Adobe Systems Schweiz GmbH

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Switzerland

Adobe Systems Europe Limited

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Ireland

Adobe Development ARM, LLC

Support Services for Adobe Workfront

Armenia

Adobe Systems Pty Ltd.

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Australia

Adobe KK

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Japan

Frame.io

Support Services for Frame.io

United States

Marketo, Inc.

Marketing & Campaign Management for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

United States

Marketo EMEA Ltd.

Marketing & Campaign Management for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

United Kingdom

X.Commerce, Inc. dba Magento, Inc.

Support Services for Adobe Commerce and Magento Commerce Pro Starter

United States

Workfront Inc.

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

United States

Workfront Ltd.

Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

United Kingdom

 

Dílčí zpracovatelé, kteří podporují poskytování produktů a služeb společnosti Adobe

 

Název subjektu
Poskytovaná služba
Produkt/služba Adobe
Umístění zpracování dat dodavatele
Doba trvání zpracování
Technická a organizační opatření

Akamai

Content Delivery Network (CDN)

Adobe Dynamic Media Classic and AEM Dynamic Media

Worldwide

Duration of Contract

Amazon Web Services

Hosting services

Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Worldwide

Duration of Contract

Anaplan (Mintigo)

Supports Predictive Audiences feature 

Adobe Marketo Engage

EU, US

Duration of Contract

Appauces

User Onboarding guidance

Frame

US

Duration of Contract

Box

FTP service for data migration and bulk import

Captivate Prime

EU, US

Duration of Contract

Brightcove

Video hosting services

Adobe Creative Cloud

EU, US

Duration of Contract

Crowdstrike

Endpoint threat detection

Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

US

Duration of Contract

Encoding.com (Fast Encoding)

Provides storage for customer video assets and processing using encoding.com APIs

Adobe Dynamic Media Classic and AEM Dynamic Media

US

Duration of Contract

Exavault

FTP service for data migration and bulk import

Captivate Prime

US

Duration of Contract

Fastly

Content Delivery Network (CDN)

Adobe Experience Manager as a Cloud Service, Advertising Cloud, Adobe Commerce , and Magento Commerce Pro Starter

Worldwide

Duration of Contract

Gainsight

Analytics service

Adobe Experience Manager as a Cloud Service and Cloud Manager

EU, US, India, Israel

Duration of Contract

Google Cloud Platform

Cloud hosting services

Adobe Marketo Engage

Worldwide

Duration of Contract

Hoodoo Digital

Platform connection services

Adobe Workfront and Adobe AEM

US

Duration of Contract

Intercom

In-app messaging platform
 

Adobe Commerce, Magento Commerce Pro Starter, Frame.io

Worldwide

Duration of Contract

LexisNexis

ID verification and authentication services

Acrobat Sign

US

Duration of Contract

Looker Data Sciences

Data Visualization Services

Frame

Worldwide

Duration of Contract

MapBox

Geocoding services

Adobe Analytics

US

Duration of Contract

Microsoft Azure

Cloud computing and hosting services

Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

Worldwide

Duration of Contract

Mitek Systems

ID Authentication in e-signature workflows

Acrobat Sign

EU

Duration of Contract

Mitto

Multi-factor authentication and invitations

APO

EU, US, Serbia

Duration of Contract

Okta

Multi-factor authentication

Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

EU, US

Duration of Contract

Pendo

Analytics

Advertising Cloud, Adobe Workfront

US

Duration of Contract

Periscope Data (Sisense)

Data visualization services

Adobe Marketo Engage

US

Duration of Contract

Platform.sh

Web hosting services and infrastructure support

Adobe Commerce and Magento Commerce Pro Starter

Worldwide

Duration of Contract

Plivo

Communication services (SMS API)

Adobe Analytics

US

Duration of Contract

Qubole

Data hosting and reporting

Advertising Cloud

EU, US, India

Duration of Contract

SendGrid

Email distribution platform services

Adobe Marketo Engage, Adobe Commerce, and Magento Commerce Pro Starter

US

Duration of Contract

Snowflake Computing Inc.

Database Storage Services, Virtual Warehouse Service

Campaign Managed Cloud Services

Marketo Engage

Audience Manager

Advertising Cloud

Adobe Workfront

EU, US

Duration of Contract

Speechmatics

Speech recognition and transcription

Adobe Premiere Pro

EU, US

Duration of Contract

Splunk

Logging service

Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud)

US

Duration of Contract

Stream (Getstream)

Chat service 

Behance

US

Duration of Contract

Telesign

Multi-factor authentication and invitations

Acrobat Sign and Behance

EU, UK, US, Serbia

Duration of Contract

Twilio

Multi-factor authentication

Frame

Worldwide

Duration of Contract

Verizon Digital Media Services

Edgecast content delivery network for Bizible application

Bizible

Worldwide

Duration of Contract

 

Dílčí zpracovatelé, kteří poskytují služby zákaznické podpory

 

Název subjektu
Poskytovaná služba
Umístění zpracování dat dodavatele
Doba trvání zpracování
Technická a organizační opatření

GENESYS CLOUD SERVICES

Customer Care support platform

EU

Duration of Contract

LivePerson

Customer Care support services

US

Duration of Contract

Bomgar

Screen Sharing (includes chat function)

US

Duration of Contract

TP USA (Teleperformance)

Customer Care support services

EU, US, India

Duration of Contract

Zendesk

Customer Care support services

EU, US

Duration of Contract

SFDC

Supporting Ticket Platform

US

Duration of Contract

Microsoft Dynamics

Supporting Ticket Platform

US

Duration of Contract

Concentrix Corporation

Customer Care support (Creative Cloud and General Document Cloud)

US, India, EU

Duration of Contract

Merkle Inc.

Customer Care support (Experience Cloud)

India, US

Duration of Contract

 

Další přidružené společnosti a dílčí zpracovatelé, kteří podporují oblast Asie a Tichomoří

 

Přidružené společnosti

 

Název
Poskytovaná služba
Lokace

Adobe Systems Pte Ltd

Customer account and technical services through Adobe representatives and agents for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) 

Singapore

Adobe System Software (Beijing) Co., Ltd 

Customer account and technical services through Adobe representatives and agents for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) 

China


Adobe Software (Shanghai) Co., Ltd 

Customer account and technical services through Adobe representatives and agents for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) 

China

Adobe Systems Hong Kong Ltd. 

Customer account and technical services through Adobe representatives and agents for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) 

Hong Kong

Adobe Systems Korea Ltd 

Customer account and technical services through Adobe representatives and agents for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) 

South Korea


Adobe Systems New Zealand Limited 

Customer account and technical services through Adobe representatives and agents for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) 

New Zealand

 

Dílčí zpracovatelé

 

Název subjektu
Poskytovaná služba
Umístění zpracování dat dodavatele
Doba trvání zpracování
Technická a organizační opatření

BellSystem 24 

Customer Care support in Japanese (Creative Cloud and General Document Cloud) 

Japan

Duration of Contract

Concentrix Corporation Korea 

Customer Care support in Korean and Japanese (Creative Cloud and General Document Cloud))

Korea

Duration of Contract

SCSK Corporation 

Customer Care support in Japanese, Chinese and Korean (Experience Cloud except for Marketo and Adobe Commerce)

Japan

Duration of Contract

TP China

(Teleperformance)

Customer Care support in Chinese (Creative Cloud and General Document Cloud) 

China

Duration of Contract

Umístění zpracování:

 

Přejděte na odkaz Centrum důvěryhodnosti společnosti Adobe, kde se dozvíte více o tom, jak a kde společnost Adobe zpracovává vaše data.

Adobe may process the categories of Personal Data set out in the table below, as determined at the sole discretion of Customer:

 

Personal Details and contact information

Název

Address

Email address

Title

Position

Contact information

Social profile information

IP address

Unique user IDs (such as cookie IDs)

Marketing profiles

Documents, images and content

Documents uploaded to the Adobe Cloud Services in electronic form which may contain any type of Personal Data

Images uploaded to the Adobe Cloud Services in electronic form which may contain any type of Personal Data

Content uploaded to the Adobe Cloud Services in electronic form which may contain any type of Personal Data