Top questions


Sign in

You need to sign-in to be able to use subscription features and to be able to:

  • Access free features that leverage online services.

  • Access advanced features which are part of your subscription services.

  • Get your files automatically saved on Document Cloud to protect your work and access the files from any device.

  • Automatically sign-in to both Acrobat and Adobe Scan.

You can sign in to Document Cloud with an Adobe ID, Google/Facebook/Apple IDs, or a supported enterprise credential.

  1. Open the app.

  2. Choose one of the following sign-in options:

    • Tap a 3rd party sign in option: Google, Facebook, or Apple.

    • Tap Sign in to use your Adobe ID, then enter your email address and password.

    • Tap Sign up to create a new Adobe ID.

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Sign in with a company or school ID

If you have a single login credential, you see one set of screens. However, if you are part of an organization and have another ID, you may be prompted to choose between a personal or company ID. If so, select an account and log in with the credential associated with that account.

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Sign out

Signing out disables access to subscription services as well as online documents and workflows.

To sign out, tap profileicon > Sign out.