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Filiales de Adobe
Nombre
|
Servicio prestado
|
Ubicación |
|---|
|
Adobe Inc. |
Hosting and Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
United States |
|
Adobe Systems Canada, Inc. |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Canada |
|
Adobe Systems India Pvt. Ltd. |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
India |
|
Adobe Systems Belgium BV |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Belgium |
|
Adobe Systems s.r.o. |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Czech Republic |
|
Adobe Systems Danmark ApS |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Denmark |
|
Adobe Systems France SAS |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
France |
|
Adobe Systems Engineering GmbH |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Germany |
|
Adobe Systems GmbH |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Germany |
|
Adobe Systems Italia Srl. |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Italy |
|
Adobe Systems Benelux BV |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Netherlands |
|
Adobe Systems Norge AS |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Norway |
|
Adobe Systems Romania SRL |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Romania |
|
Adobe Systems Iberica, S.L. |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Spain |
|
Adobe Systems Nordic AB |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Sweden |
|
Adobe Research Schweiz AG |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Switzerland |
|
Adobe Systems Schweiz GmbH |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Switzerland |
|
Adobe Systems Europe Limited |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Ireland |
|
Adobe Development ARM, LLC |
Support Services for Adobe Workfront |
Armenia |
|
Adobe Systems Pty Ltd. |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Australia |
|
Adobe KK |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Japan |
|
Frame.io |
Support Services for Frame.io |
United States |
|
Marketo, Inc. |
Marketing & Campaign Management for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
United States |
|
Marketo EMEA Ltd. |
Marketing & Campaign Management for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
United Kingdom |
|
X.Commerce, Inc. dba Magento, Inc. |
Support Services for Adobe Commerce and Magento Commerce Pro Starter |
United States |
|
Workfront Inc. |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
United States |
|
Workfront Ltd. |
Support Services for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
United Kingdom |
Subprocesadores que apoyan la entrega de productos y servicios de Adobe
Nombre de entidad |
Servicio prestado
|
Producto/Servicio de Adobe
|
Ubicación de tratamiento de datos del suministrador |
Duración del procesamiento |
Medidas técnicas y organizativas |
|---|
|
Akamai |
Content Delivery Network (CDN) |
Adobe Dynamic Media Classic and AEM Dynamic Media |
Worldwide |
Duration of Contract |
|
|
Amazon Web Services |
Hosting services |
Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Worldwide |
Duration of Contract |
|
|
Anaplan (Mintigo) |
Supports Predictive Audiences feature |
Adobe Marketo Engage |
EU, US |
Duration of Contract |
|
|
Appauces |
User Onboarding guidance |
Frame |
US |
Duration of Contract |
|
|
Box |
FTP service for data migration and bulk import |
Captivate Prime |
EU, US |
Duration of Contract |
|
|
Brightcove |
Video hosting services |
Adobe Creative Cloud |
EU, US |
Duration of Contract |
|
|
Crowdstrike |
Endpoint threat detection |
Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
US |
Duration of Contract |
|
|
Encoding.com (Fast Encoding) |
Provides storage for customer video assets and processing using encoding.com APIs |
Adobe Dynamic Media Classic and AEM Dynamic Media |
US |
Duration of Contract |
|
|
Exavault |
FTP service for data migration and bulk import |
Captivate Prime |
US |
Duration of Contract |
|
|
Fastly |
Content Delivery Network (CDN) |
Adobe Experience Manager as a Cloud Service, Advertising Cloud, Adobe Commerce , and Magento Commerce Pro Starter |
Worldwide |
Duration of Contract |
|
|
Gainsight |
Analytics service |
Adobe Experience Manager as a Cloud Service and Cloud Manager |
EU, US, India, Israel |
Duration of Contract |
|
|
Google Cloud Platform |
Cloud hosting services |
Adobe Marketo Engage |
Worldwide |
Duration of Contract |
|
|
Hoodoo Digital |
Platform connection services |
Adobe Workfront and Adobe AEM |
US |
Duration of Contract |
|
|
Intercom |
In-app messaging platform |
Adobe Commerce, Magento Commerce Pro Starter, Frame.io |
Worldwide |
Duration of Contract |
|
|
LexisNexis |
ID verification and authentication services |
Acrobat Sign |
US |
Duration of Contract |
|
|
Looker Data Sciences |
Data Visualization Services |
Frame |
Worldwide |
Duration of Contract |
|
|
MapBox |
Geocoding services |
Adobe Analytics |
US |
Duration of Contract |
|
|
Microsoft Azure |
Cloud computing and hosting services |
Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Worldwide |
Duration of Contract |
|
|
Mitek Systems |
ID Authentication in e-signature workflows |
Acrobat Sign |
EU |
Duration of Contract |
|
|
Mitto |
Multi-factor authentication and invitations |
APO |
EU, US, Serbia |
Duration of Contract |
|
|
Okta |
Multi-factor authentication |
Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
EU, US |
Duration of Contract |
|
|
Pendo |
Analytics |
Advertising Cloud, Adobe Workfront |
US |
Duration of Contract |
|
|
Periscope Data (Sisense) |
Data visualization services |
Adobe Marketo Engage |
US |
Duration of Contract |
|
|
Platform.sh |
Web hosting services and infrastructure support |
Adobe Commerce and Magento Commerce Pro Starter |
Worldwide |
Duration of Contract |
|
|
Plivo |
Communication services (SMS API) |
Adobe Analytics |
US |
Duration of Contract |
|
|
Qubole |
Data hosting and reporting |
Advertising Cloud |
EU, US, India |
Duration of Contract |
|
|
SendGrid |
Email distribution platform services |
Adobe Marketo Engage, Adobe Commerce, and Magento Commerce Pro Starter |
US |
Duration of Contract |
|
|
Snowflake Computing Inc. |
Database Storage Services, Virtual Warehouse Service |
Campaign Managed Cloud Services Marketo Engage Audience Manager Advertising Cloud Adobe Workfront |
EU, US |
Duration of Contract |
|
|
Speechmatics |
Speech recognition and transcription |
Adobe Premiere Pro |
EU, US |
Duration of Contract |
|
|
Splunk |
Logging service |
Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
US |
Duration of Contract |
|
|
Stream (Getstream) |
Chat service |
Behance |
US |
Duration of Contract |
|
|
Telesign |
Multi-factor authentication and invitations |
Acrobat Sign and Behance |
EU, UK, US, Serbia |
Duration of Contract |
|
|
Twilio |
Multi-factor authentication |
Frame |
Worldwide |
Duration of Contract |
|
|
Verizon Digital Media Services |
Edgecast content delivery network for Bizible application |
Bizible |
Worldwide |
Duration of Contract |
Subprocesadores que ofrecen servicios de Asistencia al cliente
Nombre de entidad |
Servicio prestado
|
Ubicación de tratamiento de datos del suministrador
|
Duración del procesamiento |
Medidas técnicas y organizativas |
|---|
|
GENESYS CLOUD SERVICES |
Customer Care support platform |
EU |
Duration of Contract |
|
|
LivePerson |
Customer Care support services |
US |
Duration of Contract |
|
|
Bomgar |
Screen Sharing (includes chat function) |
US |
Duration of Contract |
|
|
TP USA (Teleperformance) |
Customer Care support services |
EU, US, India |
Duration of Contract |
|
|
Zendesk |
Customer Care support services |
EU, US |
Duration of Contract |
|
|
SFDC |
Supporting Ticket Platform |
US |
Duration of Contract |
|
|
Microsoft Dynamics |
Supporting Ticket Platform |
US |
Duration of Contract |
|
|
Concentrix Corporation |
Customer Care support (Creative Cloud and General Document Cloud) |
US, India, EU |
Duration of Contract |
|
|
Merkle Inc. |
Customer Care support (Experience Cloud) |
India, US |
Duration of Contract |
Afiliados y subencargados del tratamiento adicionales que atienden a la región de Asia Pacífico
Filiales
Nombre
|
Servicio prestado
|
Ubicación |
|---|
|
Adobe Systems Pte Ltd |
Customer account and technical services through Adobe representatives and agents for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Singapore |
|
Adobe System Software (Beijing) Co., Ltd |
Customer account and technical services through Adobe representatives and agents for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
China |
|
|
Customer account and technical services through Adobe representatives and agents for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
China |
|
Adobe Systems Hong Kong Ltd. |
Customer account and technical services through Adobe representatives and agents for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
Hong Kong |
|
Adobe Systems Korea Ltd |
Customer account and technical services through Adobe representatives and agents for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
South Korea |
|
|
Customer account and technical services through Adobe representatives and agents for all Adobe Cloud Services (Experience Cloud, Creative Cloud and General Document Cloud) |
New Zealand |
Subencargados del tratamiento
Nombre de entidad |
Servicio prestado
|
Ubicación de tratamiento de datos del suministrador
|
Duración del procesamiento |
Medidas técnicas y organizativas |
|---|
|
BellSystem 24 |
Customer Care support in Japanese (Creative Cloud and General Document Cloud) |
Japan |
Duration of Contract |
|
|
Concentrix Corporation Korea |
Customer Care support in Korean and Japanese (Creative Cloud and General Document Cloud)) |
Korea |
Duration of Contract |
|
|
SCSK Corporation |
Customer Care support in Japanese, Chinese and Korean (Experience Cloud except for Marketo and Adobe Commerce) |
Japan |
Duration of Contract |
|
|
TP China (Teleperformance) |
Customer Care support in Chinese (Creative Cloud and General Document Cloud) |
China |
Duration of Contract |
Ubicaciones de procesamiento:
Siga este enlace al Centro de confianza de Adobe para obtener más información sobre cómo y dónde Adobe trata sus datos.
Adobe may process the categories of Personal Data set out in the table below, as determined at the sole discretion of Customer:
Personal Details and contact information
|
Nombre |
|
Address |
|
|
Email address |
|
|
Title |
|
|
Position |
|
|
Contact information |
|
|
Social profile information |
|
|
IP address |
|
|
Unique user IDs (such as cookie IDs) |
|
|
Marketing profiles |
|
Documents, images and content
|
Documents uploaded to the Adobe Cloud Services in electronic form which may contain any type of Personal Data |
|
Images uploaded to the Adobe Cloud Services in electronic form which may contain any type of Personal Data |
|
|
Content uploaded to the Adobe Cloud Services in electronic form which may contain any type of Personal Data |