Top questions


Signing in

Signing in is required for features using services, but it also provides many other advantages:

  • Access to free features that leverage online services

  • Access to advanced features which are part of your subscription services

  • Enablement of the notification service which alerts you to file changes, workflow updates, review participation, etc.

  • Automatic saving of most file changes in Document Cloud which not only protects your work, but allows file access on any device

  • Automatic sign in to both Acrobat and Adobe Scan

You can sign in to Document Cloud with an Adobe, Google/Facebook/Apple IDs, or a supported enterprise credential.

  1. Open the app.

  2. Choose a sign in option:

  • Tap a 3rd party sign in option: Facebook, Google, or Apple.

  • Tap Sign In to use your Adobe ID, then enter your email address and password.

  • Tap Sign Up to create a new Adobe ID.

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Signing in with a company or school ID

You likely have a single login credential and will only see one set of screens. However, if you are part of an organization and have another ID, you may be prompted to choose between an personal or company ID. If so, select an account and log in with the credential associated with that account.

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Signing out

Signing out disables access to subscription services as well as online documents and workflows.

To sign out, tap profileicon > Sign Out.