Don’t just take our word for it, let our users speak for us.

 

Connie Giordano
“The Adobe Technical Communication Suite (2017 release) and its component authoring tools provide greater ease of use, better collaboration and the extensive functionality required to produce rich content experiences across channels and across devices."
—Connie Giordano, Partner, Executive Editor, INKtopia Ltd.
 
Danielle M. Villegas
“With the 2017 Release, Adobe’s main objective was to provide new features while simplifying current features that would help with productivity and keep the end-users in mind."
—Danielle M. Villegas, Founder and Principal Consultant, Dair Communications 
 
Paula Stern
“It’s a solid, exciting, ground-breaking release."
—Paula Stern, Founder and Director, WritePoint Ltd.
 
Ray Gallon
“One of the hardest things for a software publisher to do is produce a release where the focus is on improvements under the hood, consolidating existing features, removing redundancy and modernising the interaction model. Yet, that is exactly what Adobe has done in its 2017 release of Adobe Technical Communication Suite and it’s just what was needed. The result will make everyone’s life easier.”
—Ray Gallon, Co-Founder, The Transformation Society
Rick Stone
“If your help development also includes Adobe Captivate videos, you do not need to purchase Adobe Captivate and Adobe RoboHelp separately. Always go for the 2017 release of Adobe Technical Communication Suite! It's truly a bundle of joy."
—Rick Stone, Owner of ShowMe Solutions
 
Ray Gallon
“We technical communicators have become all about user experience and the 2017 release of Adobe Technical Communication shows they are serious about improving our user experience, as well as helping us do that for our users. Support for high resolution displays, improvements to workflows, reorganised menus that reflect standard practices and more attest to the attention they have paid to customer requests and modern design thinking.”
—Ray Gallon, Co-Founder, The Transformation Society
Liz Fraley
When I wrote the books I published last summer, I found that working with keys, conrefs and conkeyrefs can give you a headache if the user interface doesn’t support your workflow. This is, in fact, one of the greatest fears of new writers approaching DITA for the first time. In the latest release of Adobe FrameMaker, the DITA cross-reference interface is all merged into the pod interface. You can easily and quickly look for the right cross-reference target for insertion into your text. This same kind of experience holds true for graphics, find and replace and working with the ever important character, paragraph and element catalogues.
—Liz Fraley, CEO, Single-Sourcing Solutions
Barry Saif
“The 2017 release of Adobe FrameMaker is more intuitive and user-friendly. Creating technical content is easier and faster because the user interface is much more well organised. I’m amazed at how FrameMaker 2017 transformed my draught draft into an organised and well-structured document.”
—Barry Saiff, Founder and CEO, Saiff Solutions, Inc.
Julian Murfitt
The 2017 relasee of Adobe FrameMaker offers a number of exciting new features, which can now provide authors with the components of an across the board solution for authoring and publishing technical content to mobile, web, desktop and print platforms.
—Julian Murfitt, CEO, Mekon Ltd.
Amit Siddhartha
Positively, the new features and enhancements will speed up the workflow and authoring experience. Adobe has improvised the FrameMaker 2017 a lot in terms of user-experience and with simplified user-interface, user has more control.
—Amit Siddhartha, CEO, Metapercept Technology Services
Wiebe van den Berg
If you are looking for a good tool with an efficient and user-friendly interface to create content and to publish to web or print, there’s no need to look further. FrameMaker 2017 has it all.
—Wiebe van den Berg, Software Engineer, Sabern B.V.
Thomas M. Aldous
“In addition to the user interface enhancements in the 2017 release of Adobe FrameMaker, the new project manager feature is quite powerful and makes me much more productive. The most compelling updates though are to the workflows. Instead of 3 or 4 or 5 clicks, I can now get the job done in just 1 or 2 clicks!”
—Thomas M. Aldous, Founder, The Content Era
Bjørn Smalbro
“The new Project Manager in Adobe FrameMaker (2017 release) is a great feature! Technical documents often hold enormous amounts of pictures, drawings, Excel sheets and so forth and being able to keep track of the entire catalogue of resources is very helpful.” 
—Bjørn Smalbro, Director, FrameMaker.dk
Matt Sullivan
“The 2017 release of Adobe FrameMaker offers far and away the most significant updates to the user interface. My students are going to love the new features and the improvements to the user experience.”
—Matt Sullivan, FrameMaker Certified Instructor, techcommtools.com
Robert Desprez
 "The 2017 release of Adobe RoboHelp provides some great new additions including a reimagined search engine that displays a list of suggested terms as users type their queries. As customers increasingly focus on search to find relevant content, the RoboHelp search engine is a terrific addition that will improve the user experience. Amazing.”
—Robert Desprez, Contract technical writer and owner of Robert Desprez Communications Inc
Tom Johnson
“Adobe FrameMaker has a new release (called Adobe FrameMaker 2017) that has a tonne of improvements toward simplicity and usability. Some of the new features include new responsive HTML5 layouts, auto-complete search, more intuitive menus for authors and more. Tools like FrameMaker that allow you to focus on content (instead of worrying about creating your own search, site design, pdf output, navigation menu and more) provide a huge win for both technical writers and companies. The company's documentation tends to be what matters most to both users and product owners.” 
—Tom Johnson, Technical Writer, Amazon Lab126
Liz Fraley
In the FrameMaker 2017 release the UI is clean with new icons for a modern, smooth visual experience. The user experience changes flow through to the workspace and the publishing workflows. In the workspace, the new pods are adjustable and configurable. It’s a new way to think about combining user workflow and high-touch activities. It feels familiar and comfortable even though it’s different than what you may have been used to.
—Liz Fraley, CEO, Single-Sourcing Solutions
Jacquie Samuels
"FrameMaker is making it easier and easier to publishing to HTML from DITA and they’re now including automatic content filtering based on your DITA attribute values."
—Jacquie Samuels, Owner, Writing Wise
Bjørn Smalbro
“The new Project Manager in Adobe FrameMaker (2017 release) is a great feature! Technical documents often hold enormous amounts of pictures, drawings, Excel sheets and so forth and being able to keep track of the entire catalogue of resources is very helpful.” 
—Bjørn Smalbro, Director, FrameMaker.dk
Thomas M. Aldous
“The 2017 release of Adobe FrameMaker includes major enhancements on the HTML5 publishing side. With Basic HTML5 output, not only can I publish HTML5 output that is customisable, but I can easily share my content to any device.”
—Thomas M. Aldous, Founder, The Content Era
Barry Saif
“Adobe FrameMaker lets me work effortlessly and improves my technical writing. Enhanced features and reorganised menus will save you time and effort when you work with FrameMaker 2017.”
—Barry Saiff, Founder and CEO, Saiff Solutions, Inc.
Ellis Pratt
"Adobe has continued its developments in publishing HTML 5 output and personalised Help content. RoboHelp has a new, frameless Responsive HTML5 layouts that offer more intuitive navigation and the ability to filter content dynamically. There is also a significantly improved search, which now has autocomplete."
—Ellis Pratt, Owner, Cherryleaf
Kevin Siegel
“RoboHelp 2017 had taken a Word document and created a powerful, interactive and responsive Help System.”
—Kevin Siegel, Founder and President, IconLogic, Inc.
Peter Grainge
"The new layouts in Adobe RoboHelp (2017 release) are another step forward with the progress of HTML5 layouts. Out of the box they give inexperienced authors an output that works on all devices. Experienced authors can customise to their heart's content. Much faster searching with autocomplete and favourites will make them just as popular with end-users."
—Peter Grainge, www.grainge.org
Beth Gerber
“Our clients have been asking for enhanced search functionality and Adobe delivered in the 2017 release of RoboHelp. Love the predictive text feature and the fact that it accommodates spelling errors!”
—Beth Gerber, President, Lightext, Inc.
Willam van Weelden
“The search suggestions in the 2017 release of Adobe RoboHelp are fantastic—helping me to find what I need faster. It knows what I need before I finish typing!”
—Willam van Weelden, Owner, WvanWeelden Consultancy
Robert Desprez
“Adobe RoboHelp (2017 release) delivers new thumbnail support for images—-a welcome addition for anyone who plans to view online help on a smartphone or tablet.”
—Robert Desprez, Contract technical writer and owner of Robert Desprez Communications Inc
Wim Hooghwinkel
"The best addition in the 2017 release of Adobe FrameMaker is the reorganised menus. Users will find their productivity greatly enhanced. For example, with the 'insert' menu, adding images and other objects is now easy, intuitive and understandable."
—Wim Hooghwinkel, Owner/CEO of iDTP
Tassos Anastasiou
“The new menus interface in Adobe FrameMaker (2017 release) enhances the user experience by organising menus and commands in a more logical and intuitive way and making the interface more compact and easier to navigate. The addition of the Command Search functionality greatly improves productivity by making it a lot easier for users to find commands and associated keyboard shortcuts.”
—Tassos Anastasiou, Owner, TAC
Willam van Weelden
“With WAI-ARIA and 508 compliance in Adobe RoboHelp (2017 release), Responsive HTML5 is now ready for all situations. It's the only output I now use!”
—Willam van Weelden, Owner, WvanWeelden Consultancy
Carrie-Jean Walker
"Adobe has improved the user experience in the 2017 release of Adobe FrameMaker with simplified user-interface enhancements and additional new features that are quite impressive"
—Carrie-Jean Walker, Owner, Firehead Ltd.
Bernard Aschwanden
“Adobe FrameMaker (2017 release) totally changes the way DITA is delivered as HTML5. Using the Dynamic Content Filter I can deliver content for multiple products and let my customers decide what to see. One package of output that can be filtered by categories such as 'product' or 'platform' means my clients can deliver all the information they need, on any device and allow their users to pick and choose what to read. One demo of this feature and people will be sold on FrameMaker for DITA publishing. It really is that impressive!”
—Bernard Aschwanden, Founder and President, Publishing Smarter
Dieter Gust
“The 2017 release of Adobe FrameMaker is the only solution in market which covers all major needs out-of-the box in editing and publishing for any device in any language based on XML technology or on classic DTP technology.”
—Dieter Gust, Member of the Supervisory Board, Director of Research & Development, itl
Ben Slone
“The 2017 release of Adobe FrameMaker continues to be the premier application for quality, content rich, publishing. The new enhancements only make it that much better for any type of information presentation whether it be to paper or a mobile device and everything in between. Nothing comes close to FrameMaker’s solid performance for meticulous generation and dissemination of information.”
—Ben Slone, President & CEO, Finite Matters Ltd.
Pam Harrison
“We are excited about the ability to further customise Responsive HTML5 layouts to synch with corporate branding. These types of user-driven enhancements make a great product even better.” 
—Pam Harrison, Vice President, Lightext, Inc.
John Daigle
"In the tradition of innovation, Adobe RoboHelp (2017 release) remains the only help authoring tool that has a way for my end-users to zero in on the content they need with personalised Dynamic Content Filtering. This works according to role, location, product or any other category the author needs to define. No other tool comes close."
—John Daigle, Adobe Certified RoboHelp and Captivate Instructor, Evergreen Online Learning, LLC
Rick Stone
“Wow, just wow. With Adobe RoboHelp (2017 release), the new ability to import a folder (and all subfolders and content within) into the Baggage files, the time savings for this feature alone can easily justify whatever the upgrade price may be.”
—Rick Stone, Owner of ShowMe Solutions
John Daigle
"The new Auto-complete search feature in the 2017 release of Adobe RoboHelp really speeds up the process of finding the content my clients need. This Google-like predictive search function is something I have not found in any other help authoring tool."
—John Daigle, Adobe Certified RoboHelp and Captivate Instructor, Evergreen Online Learning, LLC
Bernard Aschwanden
“While most people don't think of a re-organised menu as being a big deal, it makes a world of difference to new users to have a logical way to find information. Adobe FrameMaker (2017 release) takes the years of development Adobe has done and finally consolidates the menus, re-works the categories and adds the ability to press F7 almost anywhere and simply type in a command. The contextual options become one of the only ways I open up and work with FrameMaker. Productivity increases and it just feels right to work in this fashion.”
—Bernard Aschwanden, Founder and President, Publishing Smarter
Carrie-Jean Walker
“The Adobe FrameMaker (2017 release) Project Manager feature all by itself is worth the cost, especially if you are not using FrameMaker with a content management system. The new features and enhancements definitely speed up workflow.”
—Carrie-Jean Walker, Owner, Firehead Ltd.
Bernard Aschwanden
“My new laptop is an ultra-high-definition device and I routinely work with external monitors. The support that has been added for this type of a display in Adobe FrameMaker 2017 means that I can see what I am working with, regardless of the device I use. Moving from one monitor to the other used to mean resetting my display in the 2017 release of Adobe FrameMaker. Now, I just open my files and do my work. Dialogues, menus, even onscreen content seems to fit just the way I expect it to and I don't have to mess with monitor settings anymore.”
—Bernard Aschwanden, Founder and President, Publishing Smarter
Rick Stone
 “With each passing release of RoboHelp and new iterations of the Responsive HTML 5 output, we see fresh and exciting changes in functionality and presentation. With the 2017 release, help has never looked so stylish.”
—Rick Stone, Owner of ShowMe Solutions
John Daigle
"My end-users like the new Frameless Responsive HTML5 layout designs in Adobe RoboHelp (2017 release) which are much easier to navigate on tablets and smartphones as easily as desktops. I don't have to go through hoops to get the branding I need to follow my strict design style guide. It's much easier with the new Responsive HTML5 Layout Customisation Editor."
—John Daigle, Adobe Certified RoboHelp and Captivate Instructor, Evergreen Online Learning, LLC
Bernard Aschwanden
“The new DITA templates in Adobe FrameMaker (2017 release) have done the trick when it comes to synchronising the DITA 1.2 and the DITA 1.3 experience. I can open files, update the look and feel quickly and, as an author, get a guided workspace making it far simpler to create content than in the past. Adobe has definitely stepped things up with FrameMaker 2017.”
—Bernard Aschwanden, Founder and President, Publishing Smarter
Dieter Gust
“The new responsive HTML5 output enhancements in the 2017 release of Adobe FrameMaker, especially search autocomplete, are state of the art. FrameMaker is a future-ready solution, best prepared for the smooth paradigm change from book to topic orientated publishing.”
—Dieter Gust, Member of the Supervisory Board, Director of Research & Development, itl
Rick Stone
“With the Responsive HTML 5 output in Adobe RoboHelp (2017 release), I can look like a CSS and JavaScript wizard with zero actual coding involved!”
—Rick Stone, Owner of ShowMe Solutions
Tassos Anastasiou
“The new Project Manager functionality is the greatest improvement in the 2017 release of Adobe FrameMaker. It allows users to organise and view all their resources (files, images, etc.) used in their documents and provides a quick, logical and intuitive way for easily finding and using them in their FrameMaker documents. The drag and drop ability allows a user to quickly reorganise and manage their resources as new files become available or when the project requirements change.”
—Tassos Anastasiou, Owner, TAC
Carrie-Jean Walker
“Our clients are already specifying that they would like to see candidates with Adobe FrameMaker (2017 release) skills. There's a strong interest for Adobe Technical Communication Suite on the market that only seems to be getting stronger.”
—Carrie-Jean Walker, Owner, Firehead Ltd.
John Daigle
"Among my personal favourites are in the tradition of Adobe RoboHelp’s user-friendly reputation. With the 2017 release of Adobe RoboHelp, my users can easily create a Favourite topic so that they can return to it later. They can also click thumbnail graphics which provides a larger view without taking up a lot of screen real estate. Also important is continued compliance with Section 508 accessibility standards like those found in the Indigo themed HTML5 layout."
—John Daigle, Adobe Certified RoboHelp and Captivate Instructor, Evergreen Online Learning, LLC
Bernard Aschwanden
“Connectivity with the Adobe Experience Manager CCMS means that DITA content can be shared with both marketing communications and technical communications teams. The 2017 release of Adobe FrameMaker and the connection between tools and technologies, enables people and business to do more in less time with greater quality. It's a win-win-win situation for employees, businesses and customers to get the right information, at the right time and in the right format. Everyone works together for a consistent user experience.”
—Bernard Aschwanden, Founder and President, Publishing Smarter

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