71% of financial service institutions exclusively use digital document processes — join the majority.

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Read Digital Document Processes in 2020: A Spotlight On Financial Services — a Forrester study.


When the pandemic struck, financial services firms faced new and unprecedented demands. To thrive amid change, they had to digitize document processes fast. Find out how these firms turned adversity into unexpected benefits.



In this report you’ll learn:


  • How digital document processes aren’t just tools, they’re imperative for doing business today
  • How digitalization can reduce risk and increase revenue even during the pandemic 
  •  How digital documents can improve customer and employee experience now and long-term

“Digital Document Processes In 2020: A Spotlight On Financial Services,” a commissioned study conducted by Forrester Consulting on behalf of Adobe, August 2020.


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