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The Adobe Download Manager works directly with Adobe servers to help you manage the process of downloading Adobe® Reader®, Adobe Acrobat® tryout software and other Adobe files. Once it's launched, it will start downloading the software installer to your machine. The Download Manager is only a small file, but it can prevent you from having to start from the beginning should your download process be interrupted, and it offers a level of service not possible with third-party download tools.
Note: You must have administrative access to your computer and 1MB of disk space available to download and install the Download Manager. Additionally, it is best if Windows® products are downloaded on a Windows operating system, and Mac OS products on a Macintosh system.
Microsoft® Windows 98 Second Edition, Windows Millennium Edition, Windows NT® Workstation 4.0 with Service Pack 6, Windows 2000 Professional with Service Pack 2, Windows XP Professional or Home Edition, or Windows XP Tablet PC Edition
5.01, 5.5, 6.0, or 6.1
If you have Download Manager already installed and you choose to use it to download Adobe software, clicking Download will download Adobe software and then install it.
If you do not have Download Manager and you choose to use it to download Adobe software, after clicking Download, you may receive a dialog box prompting you with a choice. Select Open or Run rather than Save. Note that not all Web browsers give you this choice. If you save the file, you will then need to locate it and double-click it to proceed with the installation process.
If your network connection is lost while downloading, you can restart the download where you left off. Simply re-establish your network connection and manually launch the Adobe Download Manager from Start > Programs > Adobe > Download Manager.
On many versions of Windows, wininet (Windows networking library) does not let the dial-up connection know that a file transfer is happening. The dial-up connection then times out and disconnects.
To stop your dial-up connection from disconnecting during a download, go to your Network and Dial-up Connections control panel. In the options tab, set "Idle time before hanging up" to "never."
If your system shuts down while a download is pending, the Download Manager will launch automatically when you restart your machine.
The Adobe Download Manager uses the settings in your Internet Control Panel. If you use Internet Explorer and can access the Web, your settings are correct. If you use Netscape exclusively, you may not have set up your Internet Control Panel. In this case, you will need to configure your Internet Control Panel with settings appropriate for your Dial-up or LAN connection (including proxy settings).
The Download Manager will neither improve nor hinder download speed in comparison with a normal download through your browser. Download speeds will be affected by variations in Internet traffic, server loads, and other network or machine issues such as LAN traffic.
Certain virus-scanning software may slow your download as much as four times. If you are experiencing a download rate that is substantially slower than what you normally experience, you may want to disable any virus-checking software until the file is completely downloaded. Once it is downloaded, turn your virus-scanning software back on and scan the file before installation.
Although the Adobe Download Manager can be reused to download other files from Adobe in the future, you can remove it from your system by using the Add/Remove Programs Control Panel.
Your computer may display any of the following error messages when you attempt a download. An explanation of what to do in each case follows.
The Download Manager has encountered an unsupported network configuration. Please proceed to the Troubleshooting Problems When Downloading or Installing Adobe Reader for Windows support page and look for the topic on Network Configuration Errors.
The Download Manager has received a "generic disk error" when attempting to write a file. This could be for several reasons; for instance, your system may have run out of disk space, or there may be a hardware problem. Please make sure the disk is functioning properly, then click Retry.
When attempting to launch the installer it just downloaded , the Adobe Download Manager received an error from the installer. Try navigating to the directory where the installer was downloaded, and then launch it manually.
If your networking environment requires you to enter Username and Password before granting Internet access, the Adobe Download Manager will prompt you for that name and password before beginning the download of Adobe Reader. If you do not know the Username or Password required by your proxy server, contact your network administrator.
If after entering your proxy information the Download Manager becomes unresponsive, simply let it finish. Once the download completes, the Download Manager will function normally. You may do work in other applications while the download is progressing.
Mac OS X v.10.2.2-10.2.6
If you choose to use Download Manager to download Adobe Reader, after you click Download, a DMG file will be put in your default download area (usually your desktop). Double-click this file to decompress it and move the DMG file to the trash. Then, double-click the resulting DLM installer to install Download Manager, download the Adobe Reader installer (as a DMG file), install Adobe Reader in your default download area, and move the Reader installer DMG file to the trash. Next, move the final Adobe Reader folder into your Applications folder. You will need to have administrative access to perform this action. After following these instructions, you may delete the DLM installer once the install process is complete.
If your network connection is lost while downloading, you can restart the download where you left off. Simply re-establish your network connection and manually launch the Adobe Download Manager from Applications\Utilities. If your system shuts down while a download is pending, the Download Manager will launch automatically when you restart your machine.
The Download Manager will neither improve nor hinder download speed in comparison with a normal download through your browser. Download speeds will be affected by variations in Internet traffic, server loads, and other network or machine issues such as LAN traffic. Certain virus-scanning software may slow your download as much as four times. If you are experiencing a download rate that is substantially slower than what you normally experience, you may want to disable any virus-checking software until the file is completely downloaded. Once it is downloaded, turn your virus-scanning software back on and scan the file before installation.
Although the Adobe Download Manager can be reused to download other files from Adobe in the future, you can delete the Adobe Download Manager by removing it from Applications\Utilities (Mac OS X). Additionally, you may need to remove the Adobe DLM plug-in from the User\Username\Library\Internet Plug-Ins folder, if it exists.
Your computer may display any of the following error messages when you attempt a download. An explanation of what to do in each case follows.
The Download Manager has encountered an unsupported network configuration. Please proceed to the Troubleshooting Problems When Downloading or Installing Adobe Reader for Mac OS support page and look for the topic on Network Configuration Errors.
The Download Manager has received a "generic disk error" when attempting to write a file. This could be for several reasons; for instance, your system may have run out of disk space, or there may be a hardware problem. Please make sure the disk is functioning properly, and then click Retry.
When attempting to launch the installer it just downloaded, the Adobe Download Manager received an error from the installer. Try navigating to the directory where the installer was downloaded, and then launch it manually.
In some cases, you may end up with an AOM file being downloaded to your machine after clicking Download. If you have Adobe After Effects®, double-clicking the AOM file will launch After Effects rather than begin the Adobe Reader download. To resolve this problem, drag theAOM file onto Adobe Download Manager.
If your networking environment requires you to enter Username and Password before granting Internet access, the Adobe Download Manager will prompt you for that name and password before beginning the download of the software. If you do not know the Username or Password required by your proxy server, contact your network administrator.
Copyright © 2008 Adobe Systems Incorporated. All rights reserved.
Use of this website signifies your agreement to the Terms of Use and Online Privacy Policy (updated 03-30-2007).
Search powered by Powered by Google
