How can I conduct a competitive analysis?
Not sure how to conduct a competitive analysis? No problem. This step-by-step guide will help you navigate the process and create a clear presentation of your competitors.
1. Draw up a list of your key competitors.
The first step to creating a competitive analysis is to identify your competitors. It may help to categorise your competitors into direct and indirect competitors.
Direct competitors are companies who sell the same product to the same audience as you. Indirect competitors can be companies who sell the same product to a different audience, or a slightly different product to a similar audience.
An example of direct competitors might be two coffee shops located in your local train station. Whereas an example of indirect competition might be a coffee shop and a supermarket in the same train station – both offer lunch options, but with slightly different products and price points. The same logic applies for eCommerce businesses too.
2. Conduct your market research.
The next step is to conduct market research to examine your competitors closely. This can involve analysing market share to understand which competitors have the biggest influence over your audience.
You may want to combine primary and secondary research tactics here. For example, primary research may involve purchasing competitors’ products or services, interviewing customers, or conducting online surveys. While secondary research may include examining competitors’ websites and reading company records.
Next, it’s time to compare your products or services against competitor offerings. This can include analysing key features such as:
- Price
- Style and design
- Ease of use
- Product quality
- Cost
- Product benefits.
4. Explore their marketing channels and how they reach customers.
The next step of your competitor analysis will involve analysing the marketing efforts of your competitors. Key areas to focus on here include:
- Social media
- Website (design, SEO & copy)
- Paid advertisements
- Press releases
- Product copy.
5. Conduct a SWOT analysis.
A SWOT analysis can help you turn the focus of your analysis back to your own company. It allows you to identify strengths and weaknesses within your business and any threats you may face from your competition. Key things to ask yourself when conducting a SWOT analysis include:
- What are you doing well?
- Are there any areas you can improve on?
- Are there any gaps in the services / products you offer?
- Are there any market trends you need to be aware of?
Learn how to do a SWOT analysis.
6. Identify your position in the marketplace.
The final step is to identify where you currently stand in the market landscape. You can use a graph to do this by creating two axes that represent the most important factors for being competitive in your market.
You can then plot each competitor on the graph and add your own company to the chart. This should give you a better idea of where you currently stand in relation to your competitors.
7. Present your findings to colleagues and key stakeholders.
Once you’ve completed your competitive analysis, it’s time to showcase your research. Compile your data into a selection of simple slides that outline the highlights of your analysis. You can use charts, infographics and other design elements to bring the findings to life. This will also make it easier for stakeholders, investors or other internal teams to digest the information.