Trusted correspondence management

Generate secure, high-impact customer correspondence with the Adobe Engagement Platform

Financial services firms are struggling to drive down the costs of creating and delivering customer correspondence. But growing concerns over security and assuring information are hampering efforts to move customers from cumbersome paper-based processes to new online services.

Adobe solutions for trusted correspondence management help ensure the integrity, authenticity, and confidentiality of electronic documents, making it easier to overcome the major obstacles to creating cost-effective, personal connections with customers.

Featured customer

Customer quote: With Adobe server software, we're more responsive to plan sponsers and participants, and our ability to generate richly formatted, custom documents has improved tenfold.

—Sean Dalley, vice president of information technology, Open Access Limited

From regular account statements to unscheduled letters and notices, the Adobe Engagement Platform helps you safeguard electronic communications with security controls that remain with every document, no matter where it travels. With Adobe, you can:

Ease customer privacy concerns that impede adoption of online services
Improve customer satisfaction and retention with personalized paper-based or electronic documents
Trim customer response times by streamlining workflows and eliminating manual data entry
Improve data quality by leveraging data contained in Intelligent Documents
Adhere with compliance mandates

Featured customers

Learn how Open Access Limited used application processing solutions from Adobe to speed forms processing and offer customers quick access to personalized account information.

Learn more

Solution brief (PDF: 594k)

Get a detailed look at the benefits of managing correspondence with Adobe Intelligent Documents more securely and efficiently.

Adobe Process Management Services

The following document services from Adobe provide capabilities to help you more efficiently capture and process data, protect document-based information, and leverage customer information across the enterprise:

Learn more about the complete line of Adobe Process Management Services for streamlining document-based processes.