Relationship building
Customers have high expectations for their financial service providers. To be a leader, your firm must offer superior services, both in personal interactions with clients and in the self-service capabilities they demand. Adobe solutions can help your organization create more efficient processes, more effective communications, and more engaging connections with customers.
When you invest in Adobe solutions, you can:
- Build rich Internet applications (RIAs) to boost customer satisfaction and employee productivity
- Streamline and automate business processes by helping people interact with information more effectively
- Deliver customized, personalized, and more secure customer communications in both print and electronic formats
- Improve customers' online experiences to drive loyalty while enabling brokers to be more productive and efficient
See what you can do with Adobe solutions
Account enrollment
Make it easier for customers to open accounts and enroll for new products and services.
Broker/agent productivity
Help brokers and agents be more productive while delivering optimal service to customers.
Correspondence management
Simplify the creation and delivery of effective correspondence, whether scheduled or ad hoc.
iStatements
Provide customers with intelligent statements that can help reduce costs and generate more business.
Customer stories
AMP Financial Services
"The ubiquity of Adobe Reader software makes using Adobe PDF a compelling approach for distributing forms."
— Peter Lalor, head of business improvement, AMP Financial Services
E*TRADE Germany
"Compared to other development platforms like Java, such complex and dynamic Adobe Flex applications are much easier to integrate and more efficient to maintain."
— Matthias Hach, managing director, E*TRADE Germany
Robeco
"Adobe Flex allows us to create applications with the right amount of interaction and that are intuitive to use. It also makes it possible to create a cross-section of a huge amount of information quickly and easily."
— Frederik van den Broek, information manager, Robeco
NASDAQ
"There's no doubt that working in Adobe AIR is a huge benefit ... [that] enables NASDAQ to deliver valuable data analysis at a lower cost to everyone involved."
— Randall Hopkins, senior vice president, NASDAQ OMX Group
Synergy
"Thanks to Adobe LiveCycle ES, our new system conveys the professionalism of our products and demonstrates our commitment to excellence on every level."
— John Nesbitt, software engineer, Synergy Capital Management
Open Access Limited
"With Adobe server software, we're more responsive to plan sponsors and participants, and our ability to generate richly formatted, custom documents has improved tenfold."
— Sean Dalley, vice president of information technology, OAL
Info to go
Download a portfolio of information with details on how you can use technology to get the highest return on your investment in customer relationships.
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