Accessibility

Citizen and social services

Adobe LiveCycle solutions eliminate many redundant processes and enable us to better serve citizens. — Illinois Department of Human Services

Expectations are high even if budgets are low. Citizens and businesses are demanding faster, easier, more responsive experiences when dealing with government agencies. Yet those same agencies are being asked to do more with less. Efficiency gains are essential.

With Adobe Government Solutions, you can:

  • Simplify benefits selection and sign-up through engaging, guided, and accessible online experiences, available on virtually any device or platform
  • Automate both electronic and paper-based processes for capturing, validating, and routing data to improve response times
  • Increase protection for personal information with flexible options for granting and revoking access permissions, or setting expirations

Adobe Government Solutions in action

The Illinois Department of Human Services uses Adobe® LiveCycle® ES software to automate and streamline the application and delivery process. By converting more than 1,000 paper forms to interactive PDF documents, the agency was able to:

  • Cut distribution time from weeks to minutes
  • Reduce printing and distribution costs
  • Decrease administrative costs
  • Increase caseworker productivity

See what Adobe solutions can do for you

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Benefits and services delivery

Streamline the intake and correspondence process to increase constituent access to services.

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Training and collaboration

Allow anyone, anywhere to collaborate on projects, conduct meetings, and deliver training in real time.


Customer success stories

Info to go

Download relevant documents with details on how to streamline and simplify the intake and correspondence process to increase constituent access to services.

Citizen and social services portfolio (PDF, 3.0M)


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