Enrollment for the enterprise
Increase data integrity, speed up processing time, and minimize manual and repetitive enrollment processes
With Adobe® LiveCycle® ES and the Enrollment Solution Accelerator, your organization can more effectively capture data, support dynamic routing and approval processes, and enable integration of self-service applications with your existing IT infrastructure.
Enterprise Enrollment Solution Brief
Modules
Selection and Capture
Use this module to deliver multichannel data capture applications that provide end users with the most appropriate user interface to fill out enrollment forms, which helps increase user satisfaction and reduce errors.
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Processing and Approval
Use this module to define and manage the routing and approvals of enrollment forms, making the entire process faster and more streamlined.
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Provisioning and Document Generation
Use this module to integrate your enrollment applications with an existing enterprise infrastructure and generate documents for communication and archiving.
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Architecture diagram
Selection and Capture module
The Selection and Capture module enables the following capabilities:
- Selection and configuration of a form package using custom-developed rich Internet applications built with Adobe Flex®
- Support for third-party marketing recommendation engines, rules engines, and other decision-making systems for complex form package assembly
- An administrative console that supports the definition of form packaging rules and form template management
The Selection and Capture module includes:
Forms selection framework
Enable end users to fill in forms with this framework that supports the dynamic (data-driven/data-based) selection and display of forms. It enables PDF forms and Form Guides to be deployed on a LiveCycle server and associated with specific kinds of attributes that are used to categorize the forms. A rich Internet application is used to query end users for specific information about the kind of forms they need to complete. The framework then displays the appropriate form. Additionally, this framework includes an administrative console (with source code for customization/inclusion into another application interface) that supports the deployment of forms based on attribute association.
Decision-making and rules framework
Use code samples and documentation to integrate a third-party rules engine or custom Java code for decision-making support in rules-based document and form assembly.
Multichannel data capture framework
Support multiple client data capture channels, including custom PDF and RIA, Form Guides, and fill-and-print channel forms with barcodes.
Document assurance service
Support document assurance with document certification and digital signatures, document encryption, and document policy enforcement.
Security/authentication framework
Integrate LiveCycle with common security and identity management systems.
Data synchronization service
Support custom rich Intranet applications as the data capture interface for an enrollment application and integrate with common data persistence systems (such as RDBMS, Spring, and EJB).
Accessibility framework
Ensure enrollment user interfaces support standard accessibility requirements (such as 508c and Americans with Disabilities Act).
Dynamic form assembly service
Dynamically assemble PDF documents and PDF fragments based on runtime available data.
Barcode form service
Automate data collection and reduce common errors in data capture forms by using 2D barcodes containing form data.
Processing and Approval module
The Processing and Approval module enables the following capabilities:
- Validation and verification of form data by third-party custom decision-making systems and rules engines
- Definition of dynamic data-driven workflow routing
- Support for role-based authoring and viewing of comments associated with approval workflows
The Processing and Approval module includes:
Verification/validation framework
Build complex verification and validation workflows that support verification and validation mechanisms, including the integration of these systems with third-party systems (for credit scoring or identity verification).
Routing and approval framework
Use prebuilt workflow components for setting up an approval and routing chain or workflow. Conditional parameters (such as level of authorization or number of approvals) can be provided to deployable processes via a properties interface.
Exception processing framework
Define an exception process and conditions per workflow or chain, including identification of escalation rules and routing based on escalations. Escalation data values are passed at runtime into the process, and the process invokes an external system based on the logic in the process.
Collaboration service (asynchronous/synchronous)
Support synchronous and asynchronous communication and collaboration, including VOIP, video sharing, and commenting inside enrollment applications.
Provisioning and Document Generation module
The Provisioning and Document Generation module enables the following capabilities:
- Dynamically generate documents for archiving and e-mail communication based on data
- Integrate enrollment applications with existing EII or data persistence systems
- Build custom reporting applications with data from enrollment applications
The Provisioning and Document Generation module includes:
Data transformation service
Integrate LiveCycle ES with existing data stores to read and write data to and from LiveCycle.
Alerts and notifications framework
Invoke synchronous events using LiveCycle Data Services ES messaging and asynchronous notifications such as e-mail or creating a work list item.
Reporting framework
Integrate enrollment solutions with standard reporting systems as well as generate highly customized reports and charts.
Document generation and assembly service
Generate and personalize documents and forms based on data available only at runtime.
Archival framework
Generate archive-ready (PDF/A) content with LiveCycle Content Services ES and long-lived Enterprise Content Management systems.
Enterprise data integration framework
Integrate LiveCycle applications with existing EII infrastructure and support execution of data transformations.
Invocation service
Invoke custom Java classes or objects inside a LiveCycle ES process.
