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Business process automation

Make it easy to work with and within your organization

With Adobe® LiveCycle® Enterprise Suite 2 (ES2) software, you can increase operational efficiencies and improve customer service by automating and increasing visibility into critical business processes using intuitive rich Internet applications (RIAs), intelligent electronic forms, and people-centric process management.

LiveCycle solutions for BPM (PDF, 1.4M)

See how companies can increase efficiencies and improve customer service by automating and increasing visibility into critical business processes.

Step-by-step workflow diagram

View a typical customer acquisition scenario to see how your organization can automate key business processes around account enrollment and integrate with a variety of back-end systems.


External-facing processes

Maintain existing revenue streams and create new ones by streamlining processes and effectively engaging customers, citizens, and partners. Examples:

  • Account opening
  • Customer self-service
  • Inquiry management
  • Call center automation
  • Clinical trials
  • RFP/RFQ

Internal processes

Increase innovation and speed up process cycle times with more effective collaboration in enterprise processes. Examples:

  • New product development
  • Contract management
  • IT service requests
  • Human capital applications
  • Purchase requisitions
  • Capital expenditures

Why LiveCycle ES2 is your best choice

  • Intuitive design tools make it easy to develop all styles of process interactions to best suit user needs.
  • An integrated development environment reduces time to market by minimizing the burden on IT for initial application development and long-term maintenance.
  • Ubiquitous and free client software (Adobe Reader®, Flash® Player, and Adobe AIR®) and support for online/offline modes provide unparalleled reach to process participants.
  • Comprehensive process management capabilities combined with broad and deep services support people-centric processes.

Customer stories


See how LiveCycle ES2 can help a bank streamline the account enrollment process.
Watch demo

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